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Facilities
Property facilities
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Free breakfast
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Full-service spa
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Fitness facilities
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Health or beauty spa nearby
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Proposal/romance packages available
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No single-use plastic straws
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Guest education on local ecosystems and culture
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Sustainability/community reinvestment (10% revenue or more)
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Free WiFi
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24-hour front desk
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Garden
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Wheelchair accessible
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Elevator
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Fitness facilities
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Free breakfast
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Limo or town car service available
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Full-service spa
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Smoke-free property
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Wheelchair accessible parking
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Conference center
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Racquetball/squash on site
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Free self parking
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Airport transportation - pickup (surcharge)
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Free buffet breakfast
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Shopping mall on site
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Proposal/romance packages available
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Dock
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LED light bulbs
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Renewable energy source - solar
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Covered parking
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Secured parking
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Outdoor entertainment area
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Health or beauty spa nearby
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
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Visual alarms in hallways
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Handrails in stairways
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Well-lit path to entrance
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Vegetarian breakfast available
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Rooftop garden
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Locally-owned & organized tours & activities
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Showcase for local artists
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Sustainability/community reinvestment (10% revenue or more)
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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At least 80% of all lighting comes from LEDs
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Vegan menu options available
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Vegetarian menu options available
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No single-use plastic soda bottles
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No single-use plastic stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
Review Highlights
Categories
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Property Description
Luxurious Spa and Pool Area
Indulge in relaxation at our full-service spa and unwind by the outdoor pool for the ultimate pampering experience.
Dining and Entertainment Options
Savor delicious meals at the on-site restaurant, grab a drink at the bar/lounge, or enjoy a quick bite at the coffee shop/cafe during your stay.
Convenient Amenities and Services
Benefit from complimentary buffet breakfast, limo/town car service, and free Wi-Fi. With event facilities, airport shuttle, and 24-hour front desk, we ensure a seamless stay for you.
Book your stay at Skynest Residences by CityBlue, Nairobi for a rejuvenating experience in the heart of Nairobi (Highridge).
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Contactless check-in is available.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Smoking
No smoking
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Guest type
Essential workers only - NO
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Covid
Property does not offer onsite COVID-19 testing
Property policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Smoking
No smoking
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Guest type
Essential workers only - NO
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Covid
Property does not offer onsite COVID-19 testing
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Children and extra bed policy
Children welcome
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Pets
No pets or service animals
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Health & Safety
Property does not require health documentation at check-in
Location
Guest Reviews
Good location. Nice rooftop
Got hassled by corrupt police right outside. Staff also took forever for every request, often needing multiple attempts. Washing facilities in room were broken and I reported, but no one came to assist.
From 23:30 to 2:00 the upstairs room (1501) there was a group of people cleaning and fixing things. We could hear the conversations and banging as if they were working in our living room, it was so loud!
The amenities are great but if you want to book it to rest, then you will barely sleep.
The staff after not answering the calls, the next morning just apologised and said it was from another administration so they couldn't do anything.
Some of the front of house staff were very kind and friendly.
Probably the worst accommodation I've ever stayed at. The main issue was that they put us in a room on the first night, they put us in a room on the side of some incredibly loud and bass-y clubs. We arrived after a 16 hour journey at 3am and weren't able to sleep until 7am. The room was uninhabitable, they should not be letting it out. We complained the next day and they moved us but then stalled for our whole stay about a refund for that first night. The operations manager, Priya, was useless. They offered things that weren't applicable to us and told us to speak to booking.com to get a refund due to a processing issue. They then refused to refund us even after we spoke to booking.com. When I raised this with the incompetent Priya, she of course did not respond. Thankfully booking.com gave us some credit so a big thank you to them.
Furthermore, the place was filthy. Multiple times our room hadn't been cleaned until very late in the day. Almost everytime they came, we were in the room, disturbing us. They didn't have a hoover or were too lazy to get it. They used the same mop without replacing the water from the bathrooms straight into the rest of the apartment. They left long hairs all over the apartment (neither of us have long hair). The bathroom was also not cleaned well. There was excrement on the toilet brushed. I felt sick everytime i stepped into the bathroom.
Not just the rooms but the common places were filthy too. Hair all over the gym. Marks on the floor outside the lifts which weren't mopped/cleaned the whole week we were there.
They advertised that they had squash courts but then wouldn't rent out a racket or ball. Expected people from across the world to bring their own for a week's trip. They advertise that they have washing machine but won't provide detergent, nor could you buy an acceptable amount from the shop downstairs, minimum was 1 kg.
Cleanliness. Fast Wifi. Good customer care from the staff.
Overally, I loved the place because it was closer to my workplace and easily accessible considering the transport situation at the time and last minute booking
The room was too big for me😅
For the price per night, we would appreciate if breakfast is included
Totul apartamentul locația restaurantul
Nu am nimic de reproșat
Les chambres et les equipements
Propreté des chambres
No respect des promesses
Everything about skynest hosted by city blue is perfect, unlike some private hosts. The staff are brilliant, from the security, front desk and house-keeping, especially a Lady called Maxine at the front desk who was very helpful with our check in. But not forgetting Eric, Brian and the Manager who I don’t remember her name.
The breakfast could get some improvement. Only sausage and eggs served as protein everyday, it’s monotonous.
The noise @ night from neighboring clubs is disturbing.
The apartment was exceptional. The staff were courteous and polite. The apartment was cleaned almost daily and amenities replenished. Cant fault it.
Breakfast had limited options. I would have liked more options for better value for money.
Located close to shopping centers and various convenient facilities, and can be considered the center of Nairobi.
1. There is a club located directly opposite the hotel, and from Friday night throughout the entire weekend, it was extremely difficult to sleep due to the constant booming vibration and noise of the speakers. The noise even continued until 8 a.m. on Saturday morning. The hotel was clearly aware of this issue but took no action whatsoever. For rooms facing the roadsides, it would be advisable to avoid staying over the weekend.
2. In addition the breakfast menu was relatively monotonous and there was very little variety.
Really nice hotel. Good service, nice people.
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