Holiday Inn Express Cambridge West - Cambourne by IHG

Hotels
•
Holiday Inn Express
8.8 (4121 reviews)
Back Lane , Cambridge , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Comfortable stay
Cons:
Room size issues
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
8.28
Several reviews indicate the need for a deep clean and attention to bathroom facilities.
Service
9.25
Multiple reviews praised the friendly and accommodating staff, providing a warm welcome and outstanding service.
Location
8.79
The location received positive mentions for its convenience and proximity to attractions.
Room Quality
8.24
While some rooms were comfortable, several reviews noted issues with size and bathroom temperature.
Amenities
9.27
Positive mentions of amenities such as free parking and dog-friendly policies.
Value for Money
8.73
Overall impression of good value for money across several reviews.
Food and Beverage
8.78
Review mentions of satisfactory breakfast options with room for improvement in variety.
Overall Experience
9.05
Overall positive sentiments with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:41

Property Description

Convenient Location
Located just 17 km from the University of Cambridge, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel offers easy access to popular attractions like St Catharine's College and St John's College. With free private parking, guests can explore the area hassle-free.

Comfortable Accommodation
The hotel provides cozy guest rooms equipped with modern amenities such as free WiFi, TV, and complimentary toiletries. Guests can start their day right with a buffet breakfast and enjoy a comfortable stay with quality bed linen and towels provided.

Excellent Services
From multilingual staff available 24/7 to a business centre for guests' convenience, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel ensures a pleasant stay for all visitors. Book now to experience a seamless blend of comfort and convenience during your Cambridge visit.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 4121 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
A
Adrian • solo_traveller • gb
9
2026-07-25 • via Nuitee
E
Ellen • family_with_children • gb
8
2026-07-23 • via Nuitee
C
Christina • solo_traveller • gb
6
Pros:

Comfortable and clean bed and clean shower room.

Cons:

Carpet 8n room was filthy and badly stained. Had to change rooms as the first room was roadside and ground floor and noisy. Corridors would benefit from keep quiet signs as woken up continually from 7am by talking guests in corridor.

2026-07-23 • via Nuitee
Y
Yao Chih • extended_group • tw
10
2026-07-22 • via Nuitee
S
Steve • couple • gb
9
Great nights sleep
Pros:

Location superb , nice and clean great sleep mattress pillows blackout curtains and air con made a brilliant nights sleep

Cons:

Whilst breakfast was good meals at night not great for the price and £7 for a pint is really steep !

2026-07-22 • via Nuitee
S
Stuart • solo_traveller • gb
10
Pros:

Staff were very helpful

2026-07-21 • via Nuitee
B
Burkhard • solo_traveller • de
7
2026-07-21 • via Nuitee
A
Alice • family_with_children • us
10
Pros:

The staff were so very friendly and welcoming, honestly they could not have been better. Breakfast was perfect, something for everyone.

Cons:

Nothing

2026-07-20 • via Nuitee
K
Kate • couple • nz
10
2026-07-20 • via Nuitee
N
Nanethinie • family_with_children • fr
9
2026-07-20 • via Nuitee
J
James • couple • gb
10
Very comfortable excellent value and quite safe location
Pros:

Like new very nice reception lounge area, nice quite location with secure parking. Nice breakfast options and complementary. Excellent value

Cons:

Nothing to not like

2026-07-20 • via Nuitee
C
Connie • solo_traveller • us
7
Pros:

Coffee was good. Staff nice. Room clean

Cons:

Breakfast other than coffee. Room right next to street was noisy

2026-07-19 • via Nuitee
B
Berta • couple • es
8
Instalaciones correctas pero mal desayuno
Pros:

Instalaciones bien en general. Cama y almohada cómoda. Baño correcto. Instalaciones limpias. Tiene canal internacional españa.
El personal muy amable.
Parquing gratuito

Cons:

Desayuno pobre, poco y de mala calidad. Poco más de pan tostado, cereales, 2 tipos de pollería, no hay embutido ni quesos, huevos fríos y bacon pasado. Llegamos a desayunar que quedaba media hora y ya no reponían la comida. No recomiendo el desayuno.
Debes ir en coche para alojarte en este hotel.

2026-07-19 • via Nuitee
K
KHAGANI • solo_traveller • az
10
Pros:

Чистота, персонал

2026-07-18 • via Nuitee
M
Marcin • solo_traveller • pl
9
2026-07-16 • via Nuitee
R
Roger • solo_traveller • at
9
Pros:

Very friendly receptionist

2026-07-15 • via Nuitee
A
ADE • solo_traveller • ca
9
Pros:

Excellent environment

Cons:

The cleaning staff were sub-optimal

2026-07-14 • via Nuitee
D
Darren • solo_traveller • gb
10
2026-07-13 • via Nuitee
D
Darren • solo_traveller • gb
10
Nothing is too much for the guys and girls
Pros:

Great staff great team
Really clean
Definitely will return

2026-07-13 • via Nuitee
R
Rui • extended_group • au
10
2026-07-13 • via Nuitee