Holiday Inn Express Cambridge West - Cambourne by IHG

Hotels
•
Holiday Inn Express
8.8 (4121 reviews)
Back Lane , Cambridge , gb
+44 1223 949990

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Comfortable stay
Cons:
Room size issues
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
8.28
Several reviews indicate the need for a deep clean and attention to bathroom facilities.
Service
9.25
Multiple reviews praised the friendly and accommodating staff, providing a warm welcome and outstanding service.
Location
8.79
The location received positive mentions for its convenience and proximity to attractions.
Room Quality
8.24
While some rooms were comfortable, several reviews noted issues with size and bathroom temperature.
Amenities
9.27
Positive mentions of amenities such as free parking and dog-friendly policies.
Value for Money
8.73
Overall impression of good value for money across several reviews.
Food and Beverage
8.78
Review mentions of satisfactory breakfast options with room for improvement in variety.
Overall Experience
9.05
Overall positive sentiments with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:41

Property Description

Convenient Location
Located just 17 km from the University of Cambridge, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel offers easy access to popular attractions like St Catharine's College and St John's College. With free private parking, guests can explore the area hassle-free.

Comfortable Accommodation
The hotel provides cozy guest rooms equipped with modern amenities such as free WiFi, TV, and complimentary toiletries. Guests can start their day right with a buffet breakfast and enjoy a comfortable stay with quality bed linen and towels provided.

Excellent Services
From multilingual staff available 24/7 to a business centre for guests' convenience, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel ensures a pleasant stay for all visitors. Book now to experience a seamless blend of comfort and convenience during your Cambridge visit.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 4121 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
J
Justine • family_with_children • gb
9
very clean and comfortable
Pros:

Disabled family member, so it was nice to be offered a ground floor room. everything was very accessible for us.

2026-08-08 • via Nuitee
C
Cathy • solo_traveller • gb
10
Pros:

Very clean and friendly staff, stayed before and again didn't disappoint 👍

Cons:

N/A

2026-08-08 • via Nuitee
V
Vida • solo_traveller • gb
9
2026-08-08 • via Nuitee
V
VINCENT • family_with_children • fr
9
Reposant et efficace
Pros:

Accueil et chambre prête
Petite déjeuner sympa
Parking facile
Emplacement
Équipe très très sympa et pro

2026-08-08 • via Nuitee
S
Sweetland • solo_traveller • au
10
2026-08-07 • via Nuitee
E
Evelyn • family_with_children • es
9
Buena experiencia.
Pros:

La tranquilidad de la zona y el desayuno espectacular.

Cons:

Está como a 25 minutos del centro, pero había buses para poder movilizarse.

2026-08-07 • via Nuitee
S
sheryl • extended_group • gb
10
Very relaxing
Pros:

Very clean

Cons:

All good

2026-08-07 • via Nuitee
F
flavio roberto • extended_group • gb
8
I could stay there for more some days!
Pros:

Size of the rooms is very nice! Good breakfast and there is air conditioner inside the rooms. Our night was very comfortable!

2026-08-07 • via Nuitee
L
Lindsay • solo_traveller • be
9
Pros:

Chambres propres et nettes.
Personnel très agréable.

2026-08-07 • via Nuitee
A
abdallh • solo_traveller • il
10
Pros:

نضافه غرف مرتبه اكل زاكي خدمه رائعه

Cons:

الخدمه

2026-08-06 • via Nuitee
F
Fabien • family_with_children • fr
8
Pros:

Parking gratuit
Lits confortables

Cons:

Lobby servant pour le petit déjeuner pas très propre

2026-08-06 • via Nuitee
S
Susan • couple • gb
9
Value for money stay so close to Cambridge. Staff on reception were so welcoming and helpful
Pros:

Very helpful and friendly staff at reception

2026-08-04 • via Nuitee
B
Bhavisha • extended_group • gb
10
2026-08-03 • via Nuitee
K
KK CZE • solo_traveller • cz
9
Pros:

Good English breakfast.
Good price.
Free parking.

Cons:

There could also be some vegetables for breakfast.
It would be better if you could turn on the lights more individually.

2026-08-03 • via Nuitee
E
Eldar • family_with_children • be
10
2026-08-03 • via Nuitee
G
Genevieve • couple • gb
8
Property is neat and well maintained. Staff are friendly and very professional
Pros:

Nice and pleasant staff.

Cons:

No fridge in the bedroom

2026-08-02 • via Nuitee
G
Georges en Ellen • solo_traveller • nl
9
Aanrader
Pros:

De netheid. Alles was spik en span

Cons:

Eigenlijk niets.

2026-08-02 • via Nuitee
A
Alexandra • family_with_children • de
9
2026-08-02 • via Nuitee
S
Sheryl • extended_group • gb
8
No bad
Pros:

Hotel was in a good location for want wanted
Clean and tidy

Cons:

Staff on desk couldn’t find our booking and it took a while for them to sort it out- wanted me to contact booking and sort it
They did eventually but it was a very stressful 15 mins that could have been avoided

2026-08-02 • via Nuitee
A
Adrian • solo_traveller • gb
9
2026-07-25 • via Nuitee