Holiday Inn Express Cambridge West - Cambourne by IHG

Hotels
•
Holiday Inn Express
8.8 (4095 reviews)
Back Lane , Cambridge , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Comfortable stay
Cons:
Room size issues
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
8.28
Several reviews indicate the need for a deep clean and attention to bathroom facilities.
Service
9.25
Multiple reviews praised the friendly and accommodating staff, providing a warm welcome and outstanding service.
Location
8.79
The location received positive mentions for its convenience and proximity to attractions.
Room Quality
8.24
While some rooms were comfortable, several reviews noted issues with size and bathroom temperature.
Amenities
9.27
Positive mentions of amenities such as free parking and dog-friendly policies.
Value for Money
8.73
Overall impression of good value for money across several reviews.
Food and Beverage
8.78
Review mentions of satisfactory breakfast options with room for improvement in variety.
Overall Experience
9.05
Overall positive sentiments with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:41

Property Description

Convenient Location
Located just 17 km from the University of Cambridge, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel offers easy access to popular attractions like St Catharine's College and St John's College. With free private parking, guests can explore the area hassle-free.

Comfortable Accommodation
The hotel provides cozy guest rooms equipped with modern amenities such as free WiFi, TV, and complimentary toiletries. Guests can start their day right with a buffet breakfast and enjoy a comfortable stay with quality bed linen and towels provided.

Excellent Services
From multilingual staff available 24/7 to a business centre for guests' convenience, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel ensures a pleasant stay for all visitors. Book now to experience a seamless blend of comfort and convenience during your Cambridge visit.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 4095 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
C
Carolyn • couple • gb
10
Pros:

The beds were so comfortable and the staff were excellent

2026-06-27 • via Nuitee
D
Dr Peter • couple • gb
6
The location of the hotel was good, with free car park. The buffet breakfast had very limited choice
Pros:

Room was clean but not the type of room I booked

Cons:

I was given accessible room, with no table and with only chair. The chair was very uncomfortable to sit on as it was very low. I didn't book an accessible room, spoke with the reception staff and they couldn't change it.

2026-06-26 • via Nuitee
A
Aoife • extended_group • au
8
2026-06-26 • via Nuitee
J
Jennifer • extended_group • gb
9
A very comfortable and pleasant stay
Pros:

A perfectly good breakfast. Nothing was too much trouble for the very pleasant staff. Good air con a real bonus in the heatwave. The security of access to the rooms.

Cons:

Not sure

2026-06-25 • via Nuitee
L
Leo • solo_traveller • nl
7
2026-06-25 • via Nuitee
M
Marjo • couple • nl
10
Fantastisch, cambridge is met de bus prima te bereiken ( bus stopt dicht bij het hotel)
Pros:

Airco, vriendelijk personeel, goede matrassen, lekker ontbijt

Cons:

De koffie was erg slap.

2026-06-23 • via Nuitee
J
Jo • solo_traveller • gb
10
Excellent location for a nearby wedding. Fabulous and attentive staff
Pros:

Very clean and well kept. The parking was ample

2026-06-22 • via Nuitee
G
Grace Guan • solo_traveller • cn
10
Pros:

住宿体验满分，非常好，性价比高。

Cons:

没有

2026-06-22 • via Nuitee
A
ANGELOS • family_with_children • cy
10
very nice hotel.
2026-06-22 • via Nuitee
R
Rebecca • extended_group • gb
10
An excellent stay. Would visit again.
Pros:

Breakfast was hot and tasty.
Staff were excellent and very welcoming.
Air con in room was fabulous. Cosy lighting and great space. Excellent value for money.

Cons:

N/a

2026-06-21 • via Nuitee
N
Noel • solo_traveller • gb
9
Pros:

Okay

Cons:

Breakfast quality could have been better. Public areas bar / restaurant could be more appealing to spend time in.

2026-06-20 • via Nuitee
A
ashley • solo_traveller • gb
9
2026-06-19 • via Nuitee
B
BF • couple • ng
7
2026-06-18 • via Nuitee
C
Christina • solo_traveller • gb
8
Pros:

Nikki at reception was really personable and pleasant, lovely to engage with.
Room was satisfying and great location for the Bourn clinic

Cons:

TV channels could be better

2026-06-18 • via Nuitee
M
Marie • couple • gb
10
2026-06-17 • via Nuitee
B
Bernt • solo_traveller • no
9
2026-06-16 • via Nuitee
S
Sharon • solo_traveller • gb
10
Pros:

Lovely bright clean room...and plenty for breakfast

Cons:

N/A

2026-06-16 • via Nuitee
L
Luthien86 • solo_traveller • it
9
Pros:

Camera pulita, colazione ottima e varia, staff gentile e disponibile, parcheggio gratis! Ottimo rapporto qualità prezzo!

Cons:

Camera piccola, ma era atteso!

2026-06-16 • via Nuitee
R
Ruth • family_with_children • gb
9
Pros:

..

Cons:

..

2026-06-16 • via Nuitee
L
linda • solo_traveller • gb
10
Pros:

Very clean and quiet environment. Total value for me

Cons:

Room was a bit small

2026-06-15 • via Nuitee