Holiday Inn Express Cambridge West - Cambourne by IHG

Hotels
Holiday Inn Express
8.8 (3883 reviews)
Back Lane , Cambridge , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Comfortable stay
Cons:
Room size issues
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
8.28
Several reviews indicate the need for a deep clean and attention to bathroom facilities.
Service
9.25
Multiple reviews praised the friendly and accommodating staff, providing a warm welcome and outstanding service.
Location
8.79
The location received positive mentions for its convenience and proximity to attractions.
Room Quality
8.24
While some rooms were comfortable, several reviews noted issues with size and bathroom temperature.
Amenities
9.27
Positive mentions of amenities such as free parking and dog-friendly policies.
Value for Money
8.73
Overall impression of good value for money across several reviews.
Food and Beverage
8.78
Review mentions of satisfactory breakfast options with room for improvement in variety.
Overall Experience
9.05
Overall positive sentiments with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:41

Property Description

Convenient Location
Located just 17 km from the University of Cambridge, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel offers easy access to popular attractions like St Catharine's College and St John's College. With free private parking, guests can explore the area hassle-free.

Comfortable Accommodation
The hotel provides cozy guest rooms equipped with modern amenities such as free WiFi, TV, and complimentary toiletries. Guests can start their day right with a buffet breakfast and enjoy a comfortable stay with quality bed linen and towels provided.

Excellent Services
From multilingual staff available 24/7 to a business centre for guests' convenience, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel ensures a pleasant stay for all visitors. Book now to experience a seamless blend of comfort and convenience during your Cambridge visit.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 3883 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
I
ilaria couple it
10
Pros:

Staff estremamente cordiale e colazione ottima

2026-03-06 via Nuitee
R
Ros family_with_children gb
8
2026-03-06 via Nuitee
N
Naomi family_with_children gb
9
Great value for money....just what we needed
Pros:

This was the 2nd time that we have stayed in this hotel as we were attending an event locally. The hot breakfast was lovely. Its quite a small serving area but it nicely laid out. The hotel was clean and the staff were very friendly. Loved the pillows and the free parking is a bonus. Excellent value for money

Cons:

Maybe a bit more choice/variety for breakfast (more fruits, grapefruits etc) But overall brilliant

2026-03-05 via Nuitee
R
Robin couple gb
10
2026-03-05 via Nuitee
V
Victoria solo_traveller gb
10
2026-03-03 via Nuitee
M
Mark couple gb
8
2026-03-03 via Nuitee
B
Beatrice family_with_children it
10
2026-03-02 via Nuitee
P
Peter couple gb
10
Excellent
Pros:

Very clean

Cons:

Nothing

2026-03-02 via Nuitee
J
Jan couple gb
10
Clean and staff very friendly/helpful.
Pros:

Clean

Cons:

Nothing

2026-03-01 via Nuitee
M
McTaggart solo_traveller gb
10
2026-03-01 via Nuitee
J
julie family_with_children gb
10
Pros:

Lovely receptionist very welcoming after our long drive in dreadful weather, allowed us to check in early

2026-02-26 via Nuitee
S
Stephen solo_traveller gb
9
2026-02-26 via Nuitee
A
Alison couple gb
9
A great hotel for its price range!
Pros:

The hotel was in a good location for us as we were visiting the IWM at Duxford. It was very new and extremely clean. Very friendly staff and someone was always on hand to help or serve us. The room had everything in that we needed and was a good size. The bathroom was lovely with a large shower. Plenty of soap, shampoo and conditioner. There was an option of changing the pillows to your requirement which was a nice touch. We enjoyed our drink in the bar area then had a simple meal which was nice.

Cons:

The mattress was quite firm is my on negative about this property. Some people like a firm mattress so I realise it can be difficult to please everyone.

2026-02-25 via Nuitee
A
Alison couple gb
10
Couldn’t fault it, a very comfortable stay
Pros:

Staff were welcoming, professional and helpful, and we were very impressed that an early breakfast was provided as one of us was fasting for Ramadan.

2026-02-25 via Nuitee
N
Nicole couple gb
9
2026-02-25 via Nuitee
A
Angelo solo_traveller lu
8
2026-02-24 via Nuitee
G
Gitana family_with_children gb
10
Pros:

Very good customer service and brilliant attention and interaction with children by breakfast staff.

2026-02-22 via Nuitee
L
lindy family_with_children gb
10
Pros:

Lovely hotel - everything was great

Cons:

Nothing

2026-02-22 via Nuitee
R
rolin family_with_children gb
9
2026-02-13 via Nuitee
L
lee solo_traveller gb
9
Brilliant
Pros:

Size and cleanliness

2026-02-13 via Nuitee