Holiday Inn Express Cambridge West - Cambourne by IHG

Hotels
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Holiday Inn Express
8.8 (3971 reviews)
Back Lane , Cambridge , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Comfortable stay
Cons:
Room size issues
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
8.28
Several reviews indicate the need for a deep clean and attention to bathroom facilities.
Service
9.25
Multiple reviews praised the friendly and accommodating staff, providing a warm welcome and outstanding service.
Location
8.79
The location received positive mentions for its convenience and proximity to attractions.
Room Quality
8.24
While some rooms were comfortable, several reviews noted issues with size and bathroom temperature.
Amenities
9.27
Positive mentions of amenities such as free parking and dog-friendly policies.
Value for Money
8.73
Overall impression of good value for money across several reviews.
Food and Beverage
8.78
Review mentions of satisfactory breakfast options with room for improvement in variety.
Overall Experience
9.05
Overall positive sentiments with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:41

Property Description

Convenient Location
Located just 17 km from the University of Cambridge, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel offers easy access to popular attractions like St Catharine's College and St John's College. With free private parking, guests can explore the area hassle-free.

Comfortable Accommodation
The hotel provides cozy guest rooms equipped with modern amenities such as free WiFi, TV, and complimentary toiletries. Guests can start their day right with a buffet breakfast and enjoy a comfortable stay with quality bed linen and towels provided.

Excellent Services
From multilingual staff available 24/7 to a business centre for guests' convenience, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel ensures a pleasant stay for all visitors. Book now to experience a seamless blend of comfort and convenience during your Cambridge visit.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 3971 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
P
Philippe • family_with_children • ch
8
2026-04-25 • via Nuitee
C
Carol • solo_traveller • gb
8
2026-04-25 • via Nuitee
J
julie • solo_traveller • gb
10
2026-04-24 • via Nuitee
K
Kate • solo_traveller • gb
7
2026-04-23 • via Nuitee
S
Simon • family_with_children • gb
10
Pros:

Everything

Cons:

Nothing

2026-04-23 • via Nuitee
S
Steve • solo_traveller • gb
7
Good
Pros:

Locations great, clean throughout

2026-04-22 • via Nuitee
S
Sue • couple • gb
10
Regular visitors
Pros:

Warm welcome

2026-04-22 • via Nuitee
J
Jonathan • family_with_children • be
8
2026-04-22 • via Nuitee
A
Andrew • couple • gb
8
Good value, great staff!
Pros:

Close to where we needed to be

Cons:

Too far outside of Cambridge

2026-04-19 • via Nuitee
S
Suzanna • solo_traveller • gb
10
2026-04-19 • via Nuitee
A
Aidan Fletcher • solo_traveller • gb
10
Amazing hotel, prime location.
Pros:

The room was clean & tidy, everything was modern, staff were exceptionally friendly & welcoming, i did not meet a single member of staff that made me feel uncomfortable, which is rare, as humans often make me feel uncomfortable.

Cons:

They need to speak to the contractors about the terrible job they did on sealing the showers, they should not be leaking so much water, it isn't a problem i have, I just think that whoever they hired to do the plumbing for their hotel was a swindler.

2026-04-19 • via Nuitee
E
Emma • solo_traveller • gb
9
Service very good - travel for business and chose this hotel every time
Pros:

Clean

2026-04-18 • via Nuitee
P
Petra • solo_traveller • gb
9
2026-04-18 • via Nuitee
H
Hanna • extended_group • gb
10
2026-04-17 • via Nuitee
L
Lavern • family_with_children • gb
10
A relaxing stay.
Pros:

Everything. The room was a decent size and was clean. The bed was comfortable. The breakfast was nice and there was ample parking.

2026-04-16 • via Nuitee
L
Lindiwe & Princess • couple • gb
9
2026-04-14 • via Nuitee
N
Nicolle Jackson • solo_traveller • gb
9
2026-04-14 • via Nuitee
G
Gemma • couple • ae
9
Nice and quiet rooms, friendly and helpful staff. Great breakfast
Pros:

Helpful and friendly staff - always welcoming and happy to help. Good breakfast selection. Nice restaurant seating area - nice and quiet in the evening too for some a light evening meal or snacks. Room was good - a little tight in the bathroom, but was very quiet - couldn't hear other guests moving around so was great.

2026-04-14 • via Nuitee
G
Geneviève • solo_traveller • fr
10
Pros:

Établissement tout neuf, très propre, chambre très bien agencée, spacieuse, calme.
Petit déjeuner varié et complet.
Personnel très agréable et accommodant.
Emplacement à 1/2 heure en bus (arrêt proche de l’hôtel )du centre de Cambridge.
A recommander!

Cons:

Ras

2026-04-13 • via Nuitee
K
Kerry • couple • gb
10
2026-04-13 • via Nuitee