The Rockefeller Hotel by NEWMARK

Hotels
•
Newmark Hotels, Reserves & Lodges
9 (72 reviews)
12 Christiaan Barnard St, Cape Town, Western Cape, 8001 , Cape Town , ZA
1-5555555

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Conference center
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable Rooms
Good Amenities
Value for Money
Positive Food Experience
Cons:
Service Issues
Inconsistent Staff Performance

Categories

Cleanliness
9.46
Several reviews highlight cleanliness, stating the hotel is clean and well-kept.
Service
7.93
Mixed experiences with service; noted issues like staff arguments and inconsistency.
Location
8.47
Location was mentioned positively, but some guests found the walk to the waterfront longer than expected.
Room Quality
8.92
Rooms are described as comfortable and modern, though there were complaints about lighting and features in specific rooms.
Amenities
9.45
The hotel offers great amenities including spacious rooms and a good gym.
Value for Money
9.41
Guests felt the hotel offered good value for what they received.
Food and Beverage
9.46
Positive feedback on the food service, including breakfast and restaurant options.
Overall Experience
8.93
Overall the experience was good despite some service issues; many guests expressed they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:15

Property Description

Experience the vibrant essence of Cape Town at The Rockefeller Hotel by NEWMARK, where comfort meets convenience in the heart of the city.

Recreational Haven
Unwind in our refreshing indoor pool or energize at the 24-hour fitness center. Whether you’re here for work or leisure, you'll find the perfect balance.

Dining Delights
Savor delectable dishes at our array of dining options, including 3 exquisite restaurants and a cozy café. Don’t forget to enjoy a refreshing drink at the bar/lounge after your meal.

Convenience at Your Fingertips
With complimentary Wi-Fi, 24-hour front desk assistance, and self-parking options, we ensure your stay is as seamless as possible. Ideal for business travelers, our conference center and meeting rooms are equipped for all your event needs.

Book your unforgettable stay at The Rockefeller Hotel today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 72 reviews
Cleanliness: 9.46
Service: 7.93
Location: 8.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 8.93
J
Joy • solo_traveller • us
8
2026-07-04 • via Nuitee
L
Lise-Marie • solo_traveller • za
10
2026-07-03 • via Nuitee
M
Mabel • extended_group • mx
5
Para tener una habitación decente y con buena vista tienes que pagar más de lo que te dicen.
Pros:

Tal vez la vista de mi habitación pero esto lo logré por que tuve que pagar más dinero para que me cambiaran de habitación.

Cons:

La habitación que me habían asignado inicialmente estaba en una pésima ubicación, 3er piso, parte trasera del hotel, abajo de una "jardinera" que tenía ductos de aire como vista en la ventana, nada de iluminación, muy fría, muy pequeña. Horrible!!
No me gustó tampoco el olor a comida que siempre se percibía en el pasillo de las habitaciones.
No hay canaels de TV. Puedes usar alguna plataforma pero usando tu propia cuenta (si tienes).

2026-07-03 • via Nuitee
K
Kel • solo_traveller • za
9
Pros:

staff is very helpfull and friendly

Cons:

everything was good

2026-07-03 • via Nuitee
G
gugu • couple • za
8
2026-07-02 • via Nuitee
R
Rubi • solo_traveller • za
9
Pros:

Liked the hotel, location, room was comfortable and breakfast was good.

Cons:

The heated pool was cold.

2026-07-02 • via Nuitee
M
Mbali • solo_traveller • za
10
2026-06-30 • via Nuitee
S
Sane • couple • za
8
2026-06-30 • via Nuitee
G
Gilfellan • solo_traveller • za
9
Pros:

Excellent

Cons:

Nothing

2026-06-29 • via Nuitee
M
Martin • solo_traveller • za
8
Pros:

The vibe breakfast was good

Cons:

The booking was bit frustrating on booking.com, it ended with only one person breakfast included instead of two

2026-06-29 • via Nuitee
T
Thabo • couple • za
9
It was amazing
Pros:

It was ok

Cons:

The pillows are not comfortable

2026-06-29 • via Nuitee
M
Mazwabo • solo_traveller • za
8
The Rockefeller is an ultra-modern, stylish oasis right in the inner-city bustle of Cape Town’s Fore
Pros:

Design & Aesthetics: The hotel looks incredible. It features local artwork (like photography by Gavin Goodman), custom designer furniture, and a moody, eclectic interior setup that feels like an upscale boutique club.
The Rooftop Pool & Bar: Offering panoramic city and mountain views, the rooftop pool zone is easily the crown jewel of the property. It is the perfect spot for late afternoon sun-downers or casual remote work.

Cons:

The parking facilities are opposite the main building

2026-06-29 • via Nuitee
N
Neo • solo_traveller • za
8
2026-06-29 • via Nuitee
D
Damons • solo_traveller • za
10
2026-06-28 • via Nuitee
E
Estelle • couple • za
8
2026-06-28 • via Nuitee
A
Anas • couple • sa
6
2026-06-28 • via Nuitee
O
overmeyer • couple • za
8
It was great ,short but sweet wish we could have stayed longer
Pros:

It was comfortable, cosy , it was affordable

Cons:

The bed were not what we asked for

2026-06-28 • via Nuitee
P
Phukubje • solo_traveller • za
9
Pros:

Excellent service from staff and a very good welcome by the security as well. I do really enjoy my staying here. I will book it again. No doubt about it

2026-06-28 • via Nuitee
L
Luisa • solo_traveller • ao
7
Great location & easy to get around☹️
Pros:

Well located & new hotel

Cons:

Too many ins & out, too busy hall area.

2026-06-27 • via Nuitee
J
Julian • solo_traveller • za
10
2026-06-27 • via Nuitee