Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
No breakfast options
Minor cleanliness issues
Some noise from surroundings

Categories

Cleanliness
8.65
Some guests noted issues with maintenance and odor in the hallways.
Service
10
Guests praised the attentive and friendly staff.
Location
10
Exceptionally central location, close to many attractions.
Room Quality
8.65
Rooms were comfortable but some noted design flaws affecting space.
Amenities
8.65
Good amenities but missed breakfast options on-site.
Value for Money
9.65
Fair value given the location and overall experience.
Food and Beverage
8.15
Limited on-site food options; breakfast not provided.
Overall Experience
9.85
Overall a fantastic experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:14

Property Description

Central Location in Lisbon
Rossio Plaza Hotel offers a prime 3-star stay in the heart of Lisbon, conveniently close to major attractions like Commerce Square and Rossio. Explore the city with ease, as popular landmarks are just a stone's throw away.

Modern Amenities
Enjoy a comfortable stay with our range of modern amenities, including a 24-hour front desk, airport transfers, and complimentary WiFi throughout the property. Relax in air-conditioned rooms equipped with essential facilities like a coffee machine, minibar, and flat-screen TV.

Nearby Attractions
Immerse yourself in Lisbon's vibrant culture by visiting nearby points of interest such as St. George's Castle, Dona Maria II National Theatre, and Miradouro da Senhora do Monte. Unwind in style at Rossio Plaza Hotel, your ideal choice for a memorable stay in Lisbon.

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 5453 reviews
Cleanliness: 8.65
Service: 10
Location: 10
Room Quality: 8.65
Amenities: 8.65
Value for Money: 9.65
Food and Beverage: 8.15
Overall Experience: 9.85
A
Albert extended_group us
10
Excellent stay. Great location.
Pros:

Very clean. Strong water for shower. Great location on Rossio Square.

2026-08-29 via Nuitee
J
Joan couple us
10
We would stay here again!
Pros:

Great location. Even though it was in the middle of a busy area, the room was quiet. Hotel is clean, staff is polite.

2026-08-29 via Nuitee
T
Tim couple au
9
Pros:

-Prime location in the centre of Lisbon without the noise!
- close to everything you want to see/do in Lisbon
- staff incredible
- one of the best hotel rooms for a short stay

Cons:

- honestly, nothing!

2026-08-28 via Nuitee
S
Sotnikova extended_group ua
8
2026-08-28 via Nuitee
A
Andrew couple au
10
2026-08-28 via Nuitee
C
Celia couple au
8
Pros:

Escalation location, all staff were helpful and hospitable. Clean, safe, value for $$, would return stay.

2026-08-28 via Nuitee
E
Eva extended_group at
8
Gutes Hotel in top Lage
Pros:

Das Bett war sehr bequem und die Lage top

Cons:

Leier kein Lift vom Erdgeschoss in den 1.Stock (wäre für den schweren Koffer gut gewesen)

2026-08-27 via Nuitee
K
Kristine couple ca
8
A big yes to Rossio!
Pros:

Rossio is a very well-kept hotel in the heart of the Baxia district in Lisbon. It was walkable to many other areas that we visited. The staff were incredibly friendly and rooms were cleaned well each day. The worst thing about it? There is a second entrance that you use to access the rooms (which is totally fine), but when you enter that section, there is a TERRIBLE smelling diffuser that they use in that area. It smelled like floral garbage - a certain sweetness to the funk. Sounds crazy to complain about, but it was pretty bad - lol. They just need to lose that thing and then holding my breath while walking up the flight of stairs to get to the elevator wouldn't have been so bad. The room is quite small, but that's how it is in a lot of big cities where real estate is too valuable for people to sprawl everywhere. It was functional, efficiently planned, and clean (great mattresses, too! Pillows were a little soft and lumpy, but whatever). Overall, I'd recommend it for both value, location, and cleanliness. Oh, and it has great AC - when the days are 35 degrees outside, the AC is VERY much appreciated!

2026-08-26 via Nuitee
T
Theoni couple gr
10
Everything was absolutely perfect.
2026-08-26 via Nuitee
M
Maja couple no
8
Bra beliggenhet og fine rom!
Pros:

Hotellet var rent og romslig. Deilig senger og fint bad. Beliggenheten var veldig sentral og gjorde det lett å komme seg rundt til fots, med bolt eller med metro/buss.

Cons:

Noe lytt inn fra gangen. Man kunne høre godt når folk gikk i gangen og samtalene de hadde.

2026-08-26 via Nuitee
S
Sabrina couple de
10
2026-08-25 via Nuitee
S
Steve couple us
9
Great location, clean rooms, outstanding staff!
Pros:

The hotel is located almost directly across the street from the Rossio Elevator and a short walk from Rossio Plaza. The location was very accessible and only a 5 minute walk from the Rossio Metro station (that is how we got from the airport to downtown).
The room was quiet and peaceful and spacious enough for us to relax and spread out a little. The bathroom was well-appointed with great water pressure in the shower and nice towels! The bed was also very comfortable - a nice plush/firm feel. The hairdryer in the room worked well. The air conditioner also worked very well and even in the heat, we slept nice and cool.
The breakfast was a balance of fresh fruits, local cheeses, croissants and other pastries, breads, lunch meats, fresh eggs, veggies, and cereals. Good way to start the day. The breakfast staff was very helpful and went out of their way to accommodate requests.
The staff at the front desk were very informative and helpful with everything from restaurant recommendations to public transportation guidance. One of the restaurant recommendations was for Taberna da Baixa - simply outstanding. Being close to the Rossio train station (5 min walk) made it easy to get to Sintra via train, so access to the train station was a definite plus. The front desk is also the keepers of fresh Nata pastries every day, and a small glass of good Port. Definitely made us feel welcome!
When we return to Lisbon, we will likely stay at Hotel Rossio Plaza if we can get a room with view.

Cons:

Our room faced out on the alley behind the hotel. Not much of a view.

2026-08-24 via Nuitee
A
Alexia couple au
10
2026-08-24 via Nuitee
C
Carlos couple co
9
2026-08-23 via Nuitee
J
Jie extended_group cn
8
酒店的铁艺阳台,连接着这座城市过去与未来
Pros:

很好的地理位置,去老城区,去几家著名的海鲜餐厅,都很方便。酒店周边很安全。最最重要的,是酒店员工很友善、热情、负责、专业。

Cons:

早餐再丰富些

2026-08-23 via Nuitee
E
Els extended_group be
10
Pros:

De kamers waren recent vernieuwd. De badkamer had veel ruimte rond de wastafel om al je toiletgerief kwijt te kunnen. De kamer was niet enorm groot, maar voor een citytrip meer dan voldoende. Aan het ontbijt was voldoende variatie. We mochten zelfs een ontbijt vroeger klaarmaken om mee te nemen op een excursie. Het volledige personeel was vriendelijk en zeer behulpzaam.

2026-08-22 via Nuitee
L
Letícia couple br
9
2026-08-22 via Nuitee
C
Claire couple us
10
Great location and the staff was awesome
Pros:

The breakfast was okay. I wish they had more gluten free options

Cons:

They need more gluten free options

2026-08-22 via Nuitee
S
Stavroula couple gr
8
Μια πολύ ευχάριστη διαμονή, με εξαιρετική τοποθεσία και πολύ καλή εξυπηρέτηση, παρά κάποια μικρά προβλήματα με το κλιματ
Pros:

Η εξαιρετική τοποθεσία, η μοντέρνα και όμορφη διακόσμηση και η ευγένεια και άμεση εξυπηρέτηση του προσωπικού. Πολύ καλή επιλογή για διαμονή στο κέντρο της Λισαβόνας.

Cons:

Το μόνο που μας προβλημάτισε ήταν το κλιματιστικό, το οποίο δεν λειτουργούσε σωστά και χρειάστηκε να ζητήσουμε να το ελέγξουν. Επίσης, αντιμετωπίσαμε ένα μικρό θέμα με την καθαριότητα στις μαξιλαροθήκες και στις πετσέτες. Ωστόσο, το προσωπικό ανταποκρίθηκε άμεσα και φρόντισε να τακτοποιήσει το θέμα.

2026-08-21 via Nuitee
A
Anca Popa family_with_children ro
10
Pros:

You can’t get more central than this! Perfect location, the room was a good size, very clean, nice modern design, the bed was great, and had everything you could need. They cleaned the room and changed the sheets and towels every day, which was very nice. We also had a lovely view from the window. They were kind enough to keep our luggage on the last day until our flight, at no extra cost. Overall, it was a really great experience.

Cons:

The only thing that was a bit disappointing was the communication regarding the requirement to provide bank card details or a deposit at check-in. This was only communicated on the day of our arrival, which I found a little unpleasant, especially as we had been in communication for months and this was never mentioned, nor was it mentioned when we made the booking. I would therefore recommend being more transparent about this requirement in advance. Other than that, it was a really lovely stay!

2026-08-21 via Nuitee