Hotel Sierra Arenal

Hotels
8.8 (724 reviews)
300 metros oeste de la iglesia católica en la fortuna de San Carlos , Fortuna , cr

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues noted
Room noise
Limited breakfast options

Categories

Cleanliness
8.13
Issues noted with cleanliness and maintenance in some rooms, but generally tidy.
Service
9.6
Consistently praised for helpful and friendly staff.
Location
9.64
High praise for excellent location with good access to local attractions.
Room Quality
8.09
Mixed feedback; some reports of issues with noise and bathroom size.
Amenities
8.62
Good amenities like a pool, though some noted areas for improvement.
Value for Money
9.08
Generally good value for the location and services provided.
Food and Beverage
8.13
Breakfast quality and options could be improved.
Overall Experience
9.1
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:06

Property Description

Tropical Gardens and Spectacular Views
Hotel Sierra Arenal, just 3.5 km from the Arenal Volcano slopes, boasts lush tropical gardens and rooms with furnished balconies offering stunning garden views.

Comfort and Convenience
Enjoy free Wi-Fi, cable TV, and en suite bathrooms in every functional room at Sierra Arenal. The hotel also provides a free daily breakfast to start your day right.

Convenient Location and Nearby Attractions
Situated in La Fortuna town center, the hotel offers easy access to fast food outlets and local restaurants. Additionally, guests can explore Lake Arenal, La Fortuna Waterfall, and more with the tour desk's assistance.

Ready to experience the beauty of Arenal? Book your stay at Hotel Sierra Arenal now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 724 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.1
D
Dorit • extended_group • il
10
היה מדהים ממליצה מאוד
Pros:

The food is amazing, fresh and very tasty
The staff is smiling, pleasant and always ready to help
Important Important Important Important
Everyone speaks English which is rare

There are different types of rooms and can suit different levels of travelers and budget.
The owners are young and amazing
They helped us with everything, always answered and advised us
It is important for me to note that we are not young travelers and we needed help and they were there for us
They have different types of trips, activities in the area

2026-03-18 • via Nuitee
D
Darlene • couple • ca
7
The location was great but the hotel is very basic but comfortable.
Pros:

The breakfast was interesting. A plated “typical” breakfast

Cons:

A very basic hotel. There were no cups, coffee maker, water, etc in the room.

2026-03-15 • via Nuitee
S
sw • family_with_children • ch
7
Pros:

-gute Lage,alles zu Fuss erreichbar
-nettes Personal
-leckeres Frühstück

Cons:

-sehr hellhörig
-schon recht in die Jahre gekommen

2026-03-14 • via Nuitee
D
Diana • couple • cr
7
2026-03-14 • via Nuitee
J
James • couple • ca
10
Pros:

Great location for what I was doing cost was within reason

Cons:

Nothing

2026-03-13 • via Nuitee
B
Bruno • couple • se
8
Bra läge och bra frukost!
Pros:

Nära centrum och bra dusch. Utmärkt frukost!

Cons:

Inte direkt billigt med balkong.

2026-03-12 • via Nuitee
K
Karina • extended_group • us
8
Bueno
Pros:

La vista hacia el volcán

Cons:

El ruido de toda la noche de la calle no dejó dormir

2026-03-12 • via Nuitee
J
Jose • solo_traveller • us
10
2026-03-10 • via Nuitee
M
Michael • family_with_children • cr
8
2026-03-10 • via Nuitee
E
Eva • family_with_children • nl
8
Pros:

Prima kamer en prima ontbijt. Locatie echt top. Dat er een zwembadje was en mooie tuin.

Cons:

Wij zaten aan het eerste gebouw aan de weg. Je hoort daar de hele tijd auto's en vrachtwagens. Het is erg lawaaierig. Zwembad koud.

2026-03-07 • via Nuitee
C
Christina • family_with_children • de
8
Pros:

Unschlagbare Lage am Ortsrand,
zu Fuß in die Stadt und für Ausflüge mit Auto gleich am Ortsausgang
Mario war unheimlich hilfsbereit und freundlich und hat sogar einen Zimmertausch mit größeren Bett ermöglicht

Cons:

Die Ausstattung lässt schon sehr zu wünschen übrig, kein Schrank , keine Ablage oder Kommode in unserem Zimmer
Die Sanitäreinrichtungen schon sehr in die Jahre gekommen
Einseitiges Frühstück, fällt nur bei längerem Aufenthalt ins Gewicht

2026-03-01 • via Nuitee
C
Clémence • couple • fr
10
Séjour parfait !
Pros:

Emplacement idéal, proche du centre et de la vie de la ville mais assez à l’écart pour sortir facilement en excursion. Très calme. Personnel présent et disponible pour toutes nos questions. Parking possible dans l’hôtel, sécurisé.

Cons:

Peut être proposer un petit déjeuné plus diversifié bien que celui ci soit très bon. Le choix entre 2 options: continental ou local, reste limité surtout lorsque l’on ne mange pas salé le matin.

2026-02-28 • via Nuitee
A
Alejo • couple • ar
8
Buena ubicación y relación precio servicio
Pros:

Muy buena ubicación.
En La Fortuna, prácticamente no estás en el alojamiento. Si tienes tours o haces soplones, rafting, etc, sales temprano a la mañana y vuelves para ducharte y cenar.
Las instalaciones estaban bien y está bueno tener el espacio de la piscina para descansar luego de la cena o de las excursiones.
El desayuno típico ok, pueden pedir algo más normal y lo hacen

2026-02-26 • via Nuitee
R
Ransom • family_with_children • us
9
Pros:

Great location, Balcony had view of the mountain when it was clear and the grounds were great! Walking distance to restaurants and a few sites but not in the
middle of town and the traffic. The front desk was super helpful when we almost missed a tour and called the place directly!

2026-02-22 • via Nuitee
A
Alexandra • extended_group • cr
10
Completa
Pros:

Si está súper lindo, me encanta que nos tocó lejos de la calle, ya que somos de una zona muy tranquila

Cons:

Todo Super bien

2026-02-09 • via Nuitee
S
Solene • couple • fr
7
Great location, nice people but not soundproof
Pros:

The location was great ! People are very nice and helpful we had a great time

Cons:

The bed were a little bit to hard but it was ok we managed quite well ! And beside we had 2 bed for 1 room so it’s ok.
We could hear everything around the room, the room next to us it was the only thing we had issues with …

2026-01-28 • via Nuitee
B
Barbara • couple • de
7
Pros:

Der Raum hatte einen schönen Balkon, guter Blick zum Vulkan und eine tolle Gartenanlage.

Cons:

Es war vom Straßenlärm sehr laut. Das Frühstück war sehr minimalistisch. Das Bad entsprach nicht dem heutigen Standard. Der Pool war viel kleiner, als auf dem Foto dargestellt.

2026-01-27 • via Nuitee
P
Pablo Martinez Kinder • family_with_children • uy
7
Buen Hotel, practico, pero cuidado con el ruido de la calle.
Pros:

El precio y las instalaciones muy dignas.

Cons:

El ruido de la calle, insoportable, no se podía dormir.

2026-01-25 • via Nuitee
A
Ajith • family_with_children • us
4
Pros:

Location is good and room has ventilation and natural light. Beds are ok. Bathroom is basic.

Cons:

Balcony doors cant close fully and no lock, room quality should be better

2026-01-25 • via Nuitee
K
Katharina • extended_group • de
8
Pros:

Balkon mit Blick ins Grüne, geräumig mit drei Betten, Zentrum fussläufig erreichbar

Cons:

Wenig Steckdosen, keine Aufhängungsmöglichkeit für Kleidung

2026-01-25 • via Nuitee