Hotel Sierra Arenal

Hotels
8.8 (724 reviews)
300 metros oeste de la iglesia católica en la fortuna de San Carlos , Fortuna , cr

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues noted
Room noise
Limited breakfast options

Categories

Cleanliness
8.13
Issues noted with cleanliness and maintenance in some rooms, but generally tidy.
Service
9.6
Consistently praised for helpful and friendly staff.
Location
9.64
High praise for excellent location with good access to local attractions.
Room Quality
8.09
Mixed feedback; some reports of issues with noise and bathroom size.
Amenities
8.62
Good amenities like a pool, though some noted areas for improvement.
Value for Money
9.08
Generally good value for the location and services provided.
Food and Beverage
8.13
Breakfast quality and options could be improved.
Overall Experience
9.1
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:06

Property Description

Tropical Gardens and Spectacular Views
Hotel Sierra Arenal, just 3.5 km from the Arenal Volcano slopes, boasts lush tropical gardens and rooms with furnished balconies offering stunning garden views.

Comfort and Convenience
Enjoy free Wi-Fi, cable TV, and en suite bathrooms in every functional room at Sierra Arenal. The hotel also provides a free daily breakfast to start your day right.

Convenient Location and Nearby Attractions
Situated in La Fortuna town center, the hotel offers easy access to fast food outlets and local restaurants. Additionally, guests can explore Lake Arenal, La Fortuna Waterfall, and more with the tour desk's assistance.

Ready to experience the beauty of Arenal? Book your stay at Hotel Sierra Arenal now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 724 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.1
A
Alexandra • extended_group • cr
10
Completa
Pros:

Si está súper lindo, me encanta que nos tocó lejos de la calle, ya que somos de una zona muy tranquila

Cons:

Todo Super bien

2026-02-09 • via Nuitee
S
Solene • couple • fr
7
Great location, nice people but not soundproof
Pros:

The location was great ! People are very nice and helpful we had a great time

Cons:

The bed were a little bit to hard but it was ok we managed quite well ! And beside we had 2 bed for 1 room so it’s ok.
We could hear everything around the room, the room next to us it was the only thing we had issues with …

2026-01-28 • via Nuitee
B
Barbara • couple • de
7
Pros:

Der Raum hatte einen schönen Balkon, guter Blick zum Vulkan und eine tolle Gartenanlage.

Cons:

Es war vom Straßenlärm sehr laut. Das Frühstück war sehr minimalistisch. Das Bad entsprach nicht dem heutigen Standard. Der Pool war viel kleiner, als auf dem Foto dargestellt.

2026-01-27 • via Nuitee
K
Katharina • extended_group • de
8
Pros:

Balkon mit Blick ins Grüne, geräumig mit drei Betten, Zentrum fussläufig erreichbar

Cons:

Wenig Steckdosen, keine Aufhängungsmöglichkeit für Kleidung

2026-01-25 • via Nuitee
C
Carl • family_with_children • gb
10
2026-01-25 • via Nuitee
A
Ajith • family_with_children • us
4
Pros:

Location is good and room has ventilation and natural light. Beds are ok. Bathroom is basic.

Cons:

Balcony doors cant close fully and no lock, room quality should be better

2026-01-25 • via Nuitee
P
Pablo Martinez Kinder • family_with_children • uy
7
Buen Hotel, practico, pero cuidado con el ruido de la calle.
Pros:

El precio y las instalaciones muy dignas.

Cons:

El ruido de la calle, insoportable, no se podía dormir.

2026-01-25 • via Nuitee
A
Andrés • couple • cr
4
2026-01-24 • via Nuitee
V
Viviana Florencia • extended_group • ar
8
Alojamiento cómodo
Pros:

La habitación y el baño eran enormes. El desayuno era rico y abundante. Nos contactaron desde su agencia y contratamos con ellos varios tours. Todo fenómeno. El personal muy amable. La ubicación es muy buena.

Cons:

Las habitaciones y el mobiliario un poco viejos. No me avisaron que íbamos a tener que subir un piso por escalera. El último traslado que contratamos con ellos fue complicado: más de una hora buscando gente y cuando llegamos a destino más de una hora repartiendo gente y no tenían nuestra dirección, con lo cual nos quedamos últimos dando vueltas.

2026-01-22 • via Nuitee
W
Wilman • solo_traveller • cr
10
Excelente
2026-01-20 • via Nuitee
S
Steve • couple • gb
7
Expensive for what you get but nice for a short stay
Pros:

Good position, nice pool area and good breakfast

Cons:

Very small room with very little storage space

2026-01-20 • via Nuitee
A
Andrej • couple • si
9
very good
Pros:

Breakfast was poor, location was excellent, staff was helpful and organized a trip.

Cons:

/

2026-01-20 • via Nuitee
I
Inge • family_with_children • be
8
2026-01-19 • via Nuitee
L
Lyncee • extended_group • cr
10
Excelente y volvería de nuevo. Gracias
Pros:

El personal y lubricación del lugar está súper cerca del centro.

Cons:

Todo

2026-01-19 • via Nuitee
K
Kevin • family_with_children • lu
8
Pros:

großes Zimmer, großer Balkon, Parkplatz, sehr viele Restaurants in der Nähe, Die Unterkunft wäscht für 5 Dollar pro Kilo Wäsche, kleiner Pool

Cons:

Disco nebenan mit lauter Musik,

2026-01-19 • via Nuitee
M
Miguel • couple • mx
10
2026-01-19 • via Nuitee
M
Mira • family_with_children • de
4
Besseres Backpacker
Pros:

Die Betten waren gut

Cons:

Schimmel an der Wand, keine Ablage im Bad,kein WC Rollenhalter,abgebrochenen Handtuchhalter, Balkonien defekt,kein Fligengitter,Nachts sehr laut, bei Regen sehr laut

2026-01-18 • via Nuitee
M
María Luján • family_with_children • ar
7
Pros:

Lo más lindo es el entorno del jardín, la pileta, el lugar del desayuno.

Cons:

No me gustó que no había ningún mueble, la cama no era cómoda y no había espacio. El baño muy bien y todo muy limpio.

2026-01-15 • via Nuitee
H
HENRIK • couple • se
4
Pros:

Bra läge

Cons:

Måste nog säga boendet är fel klassificering borde kanske vara ett hostel och inte hotell. Slitet och enkelt , dock rent.

Olika upplevelser varje dag vid frukost , saknades mjölk till kaffet och lite likgiltig hållning av personalen. Kändes som de vill sälja utflykter och transporter mer än fixa till hotellet och se till att allt var bra

2026-01-13 • via Nuitee
R
Renata • family_with_children • ar
6
2026-01-10 • via Nuitee