Hotel Sierra Arenal

Hotels
8.8 (777 reviews)
300 metros oeste de la iglesia católica en la fortuna de San Carlos , Fortuna , cr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues noted
Room noise
Limited breakfast options

Categories

Cleanliness
8.13
Issues noted with cleanliness and maintenance in some rooms, but generally tidy.
Service
9.6
Consistently praised for helpful and friendly staff.
Location
9.64
High praise for excellent location with good access to local attractions.
Room Quality
8.09
Mixed feedback; some reports of issues with noise and bathroom size.
Amenities
8.62
Good amenities like a pool, though some noted areas for improvement.
Value for Money
9.08
Generally good value for the location and services provided.
Food and Beverage
8.13
Breakfast quality and options could be improved.
Overall Experience
9.1
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:06

Property Description

Tropical Gardens and Spectacular Views
Hotel Sierra Arenal, just 3.5 km from the Arenal Volcano slopes, boasts lush tropical gardens and rooms with furnished balconies offering stunning garden views.

Comfort and Convenience
Enjoy free Wi-Fi, cable TV, and en suite bathrooms in every functional room at Sierra Arenal. The hotel also provides a free daily breakfast to start your day right.

Convenient Location and Nearby Attractions
Situated in La Fortuna town center, the hotel offers easy access to fast food outlets and local restaurants. Additionally, guests can explore Lake Arenal, La Fortuna Waterfall, and more with the tour desk's assistance.

Ready to experience the beauty of Arenal? Book your stay at Hotel Sierra Arenal now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 777 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.1
B
Brigitte • solo_traveller • de
4
Diese Unterkunft für 85 € eine Katastrophe - ein Gefängniszimmer könnte kaum schlechter sein
Pros:

Mir hat die Außenanlage mit der Möglichkeit sich dort mit Menschen zu treffen - in Ruhe am Laptop zu arbeiten. Die spontane Möglichkeit sich mit dem WLAN zu verbinden.

Cons:

Es gab weder ein Tisch, noch ein Stuhl im Zimmer. Die sogenannte Küche enthielt nur ein Waschbecken, kein Geschirr, kein Besteck, nicht einmal ein Glas. Einfach die Betten aneinander gereiht, wie in einem Schlafsaal, keine Möglichkeit am Bett irgendetwas abzustellen. Es gab keine kleine Nachttischlampen, eine Wand komplett kahl.
Im Badezimmer gab es keinerlei Ablagefläche. Das Waschbecken drohte bei etwas grobem Anfassen aus der Wand zu fallen.
Zu einem Preis von 85 € pro Person und Nacht eine absolute FRECHHEIT. Ich würde für so ein Zimmer höchstens 35 € bezahlen.

2026-07-21 • via Nuitee
H
Humberto José • solo_traveller • cr
9
2026-07-12 • via Nuitee
Y
Yoryanella • family_with_children • cr
10
Excelente
Pros:

La atención del personal, la limpieza

2026-07-07 • via Nuitee
J
jP • couple • uy
9
2026-07-06 • via Nuitee
J
Jenny • couple • pe
8
2026-07-03 • via Nuitee
E
edgardo • couple • ar
6
Aceptable
Pros:

Buena cama, silencioso, buena ubicación

Cons:

Faltaban toallas de mano, instalaciones antiguas, bastante básico en general

2026-07-02 • via Nuitee
L
Luis Carlos • solo_traveller • co
8
Pros:

Ubicación

Cons:

Piscina pequeña

2026-06-30 • via Nuitee
1
124D0n7 • solo_traveller • cl
7
Estadía funcional para recorrer el arenal
Pros:

Un hotel operativo para llegar a dormir.
Está bien ubicado.
Puedes aparcar
Una piscina funcional.
Desayuno muy sabroso.
Personal amable.

Cons:

Encontrar durmiendo a la persona que debía hacer el check out.
Quizás es parte de la vida relajada. Pura Vida!

2026-06-25 • via Nuitee
A
Abhijit • extended_group • us
5
Staff super nice, facilities just okay
Pros:

Staff was super nice and helpful. They helped us plan activities in La Fortuna. Breakfast was decent. They allowed us to check in early and check out late by an hour - that was a huge help.

Cons:

There was absolutely nothing in the room other than beds and one corner table. The toilet flush water was leaking. The tiles were broken on the floor. One of the outlet plug was broken. Parking was limited.

2026-06-18 • via Nuitee
F
fortiz1014 • solo_traveller • cr
10
Pros:

Todo excelente, bonito, limpio, céntrico, personal amable

Cons:

Todo bien

2026-06-16 • via Nuitee
S
Swen • couple • es
8
2026-06-16 • via Nuitee
H
Hector • solo_traveller • us
10
2026-06-13 • via Nuitee
J
Jacob • family_with_children • ca
9
2026-06-10 • via Nuitee
M
Marco Vinicio • couple • cr
9
2026-06-09 • via Nuitee
L
Leyanis • solo_traveller • us
5
Ok for only one night.
Pros:

Location

Cons:

Very old building, rooms not comfortable at all. A lot of features missing, poor breakfast offer and always the same.

2026-06-08 • via Nuitee
M
Marion • solo_traveller • cr
9
Muy práctico
Pros:

Ubicación

2026-05-25 • via Nuitee
E
Eelco • family_with_children • ca
4
Pros:

It was clean

Cons:

The room lacked furniture, smelled and there was general broken items everywhere.

2026-05-23 • via Nuitee
M
Muntasir • couple • us
2
2026-05-18 • via Nuitee
P
Philine • solo_traveller • de
8
2026-05-15 • via Nuitee
S
Stéphie • solo_traveller • fr
10
2026-05-14 • via Nuitee