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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Heating
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Allergy-free room
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Prime Location near Major Attractions
Hotel Indigo NYC Downtown - Wall Street is conveniently located less than 1 km from the National September 11 Memorial & Museum and only 1.3 km from One World Trade Center. Explore the vibrant city of New York with ease from our central spot.
Modern Amenities and Services
Enjoy a comfortable stay in our 4-star accommodation offering air-conditioned rooms with top-notch amenities including a coffee machine, flat-screen TV, and a private bathroom with a shower. Take advantage of our fitness center, restaurant, and bar during your stay.
Convenience and Connectivity
With free WiFi and a 24-hour front desk, we ensure our guests have a seamless experience. Whether you're here for business or leisure, our hotel's proximity to a business center and popular landmarks like Brooklyn Bridge makes it an ideal choice.
Experience luxury and convenience at Hotel Indigo NYC Downtown - Wall Street. Book your stay now for an unforgettable New York City getaway.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Property Video
Guest Reviews
All the amenities and the modern design.
The room was small but efficient.
I like the ambiance, the rooms looked nice and great size.
The staff wasn’t very welcoming. I felt judged the moment I walked in to the moment of checkout. I needed a late check out and nobody even tried to accommodate me they told me I had to leave and I had 10 mins to do so due to unavailability.
The experience was great only bad thing is it doesn’t have parking and the parking lot the hotel is associated with has rude worker at 201 Pearl St.
The rooftop closing early
Practical location for visiting financial district
Staff not very polite, room very small, services average
Everything
Nothing
Breakfast, front of house staff and location amazing.
Cleanliness was abysmal. Made worse by the small rooms. Cleaner didn't clean my room for days running. Had to ask for a change of towel multiple times. Very disappointed. And it's a shame because some of the staff members were lovely
Room was nice but very small. The food was very good, decently priced. The wait staff at the restaurant was nicer than the hotel staff at the front desk.
The elevator came very slowly & you cannot see where it is located unless you are in the lobby. The room was very small. Even after requesting a room with a decent view I was placed in a room facing a brick wall before complaining & being moved. When I asked for towels they only brought one or two at a time for two guest. The staff wasn’t rude but they weren’t the most welcoming either, especially when it came to me asking questions about my bill.
Freundlicher Empfang.
Obwohl wir früh ankamen, haben wir gleich das Zimmer bekommen.
Frühstück: nicht alles von der Karte zu bekommen, obwohl es billiger war.
Great location near Wall Street. There are a few coffee shops nearby. Room was comfortable and very clean. The cleaning staff was kind and thoughtful.
Like many NYC hotel rooms, this place is small. I had issues with the half sink in the bathroom. I am 5'7 and could not wash my face or brush my teeth without bumping my head into the shelf above the sink.
Like other reviewers, I did not appreciate the daily amenities charge. For the $30/day, I received two small bottles of water. No other amenities - no breakfast, no gym.
Everything
Rooftop area not open, no restrooms on main lobby floor, toilet paper not soft, room pretty small but ok it’s ny
You go on the website or the IHG app and what jumps out about this hotel? The rooftop lounge. It is the hotel’s cover photo on the IHG app. Problem is that part of it is closed for renovation and the other part open for private parties only. No mention on the website, no mention at check in; Just rudely asked “why are you up here for” by a staff member when getting off the elevator.
The final death gasp of my years of IHG diamond membership and IC Ambassador membership. This deceptive advertising really reinforces my decision last week to cancel my IHG card and start the move of my business to Marriott.
Great location just off wall street. It’s actually on Water Street.
Check in was ok but unable to do early check in.
Room size is very compact, a very small room.
Not that we intended spending much time in the room.
You can only access the bed from one side due to the room being so small
The Bathroom is also very small and nowhere to store your toiletries
Coffee machine hidden in cupboard which is fine during the day, but you would need a torch at night to make a coffee. No drinking glasses in the room either, we asked and were told paper cups only.
No access to the roof top.
The in-house restaurant is not owned or operated by the hotel; We Never tried it as prices were a bit expensive.
Lots of road works close by so a bit noisy at times
Great Deli just a few doors up the road. Starbucks just across the road. Tube station round the corner.
No late check out, but they will store your bags for you.
Bery vry nice. Butifaul
Nuthin. Liked evarythin
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