Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
8.5 (427 reviews)
2455 Broadway , Oakland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Clean modern hotel
Great staff
Good breakfast
Cons:
Cleanliness issues
Billing confusion

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues, including unclean bathrooms and dirty hallways.
Service
9.11
Staff was generally friendly and supportive during the stay.
Location
8.65
The hotel is well-located, with nearby restaurants and a walkable area.
Room Quality
8.1
Rooms were generally described as comfortable, though there were issues reported in one review.
Amenities
8.63
Facilities like the gym and rooftop bar were appreciated by guests.
Value for Money
8.59
Most guests felt the hotel was a good value, despite some billing issues.
Food and Beverage
8.64
Breakfast and food options at the hotel received positive remarks.
Overall Experience
8.61
Generally a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:56

Property Description

Luxurious Accommodation in the Heart of Oakland

Modern Amenities: Kissel Uptown Oakland boasts a fitness center, a restaurant, and a bar for guests to unwind and enjoy during their stay. The rooms are equipped with a flat-screen TV, air conditioning, and a private bathroom with free toiletries, ensuring a comfortable experience for all visitors.

Convenient Location: Situated just steps away from Paramount Theater and within close proximity to Oakland's key attractions such as Grand Lake Theater and Oakland Museum of California, guests can easily explore the vibrant city during their stay.

Delightful Dining Options: Guests can start their day with a continental or American breakfast offered by the hotel, setting the tone for a day full of adventures in Oakland.

Experience luxury and convenience at Kissel Uptown Oakland - book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 427 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
B
Beatrize • couple • us
10
2026-04-03 • via Nuitee
R
Ryle • couple • us
10
2026-03-29 • via Nuitee
M
Matt • solo_traveller • au
9
2026-03-28 • via Nuitee
M
MAIESHA • solo_traveller • us
10
I’ll stay there over & over
Pros:

Everything!! It’s perfect

Cons:

N/A

2026-03-27 • via Nuitee
J
Jessica • couple • us
10
2026-03-26 • via Nuitee
J
Jordan • couple • us
10
2026-03-24 • via Nuitee
T
Tia • family_with_children • us
7
Pros:

The staff was great. The food was tasty from the restaurant. The design was very chic and the location was near lots of attractions and restaurants.

Cons:

The floor in the room needed to be mopped. I wish there was a pool instead of the meditation space. There is not enough closet space.

2026-03-22 • via Nuitee
M
Madeline • couple • us
10
Pros:

Kissel Uptown had a great vibe. Relaxing and comfortable to hang out in the lobby with coffee or a few drinks.

2026-03-20 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-03-16 • via Nuitee
L
Leticia • couple • us
7
2026-03-12 • via Nuitee
M
Michele • couple • us
10
2026-03-11 • via Nuitee
S
Susan • couple • us
9
A great comfy place to stay in the heart of lively downtown Oakland!
Pros:

The room had many thoughtful touches - motion-activated night lights on the base of the bed, a terrific make-up mirror in the bathroom, a wonderful hot shower, nice firm bed, and lots of coffee and tea to make at our leisure. The restaurant and bar had good food - nice choices - and lovely staff members served us.

Cons:

The outdoor refuge space is a great idea, but I think it would be nicer if it was more private -perhaps cover the windows to shield it from people looking in as they walk down the hall. And the chairs could be more comfortable - cushions perhaps.

2026-03-07 • via Nuitee
K
Kim • family_with_children • us
8
2026-03-02 • via Nuitee
S
Samir • couple • de
10
2026-02-11 • via Nuitee
M
Mindy • couple • us
10
2026-02-09 • via Nuitee
A
Antonia • solo_traveller • us
9
2026-01-20 • via Nuitee
M
Michele • couple • us
10
2026-01-20 • via Nuitee
L
Luke • couple • us
8
Wonderful experience in downtown Oakland
Pros:

The staff were extremely nice and helpful!

2026-01-19 • via Nuitee
S
Shanley • extended_group • us
9
2026-01-15 • via Nuitee
O
Orbis2005 • NONE
10
Christmas vacation
Pros:

Overall, we had a good experience at the Kissel.

The two‑queen‑bed setup was very convenient, with nightstand storage, charging ports, and individual reading lights for all four guests — a thoughtful and practical design.

We also appreciated the helpful front desk service. Since it was Christmas Day and no restaurants were open for dinner, we asked if there was a microwave we could use to heat our leftovers. The staff member offered to send one directly to our room, which was fantastic.

The destination charge came with some “goodies,” including a $10 discount for Otto Restaurant takeout. Just be sure to double‑check your bill — in our case, the discount wasn’t automatically applied, and the front desk had to adjust it at checkout.

Parking is on the expensive side, though you can take your chances with street parking or use a nearby garage for around $25.

A couple of small areas could be improved. It would be helpful to have clearer directions in the elevator for locating the fitness center — we had to ask a staff member to find it. And the in‑room fridge is extremely small; you can’t even fit a soda can upright unless you get creative with the placement, which feels like a test of spatial skills.

2025-12-28 • via Tripadvisor