Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
8.5 (489 reviews)
2455 Broadway , Oakland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean modern hotel
Great staff
Good breakfast
Cons:
Cleanliness issues
Billing confusion

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues, including unclean bathrooms and dirty hallways.
Service
9.11
Staff was generally friendly and supportive during the stay.
Location
8.65
The hotel is well-located, with nearby restaurants and a walkable area.
Room Quality
8.1
Rooms were generally described as comfortable, though there were issues reported in one review.
Amenities
8.63
Facilities like the gym and rooftop bar were appreciated by guests.
Value for Money
8.59
Most guests felt the hotel was a good value, despite some billing issues.
Food and Beverage
8.64
Breakfast and food options at the hotel received positive remarks.
Overall Experience
8.61
Generally a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:56

Property Description

Luxurious Accommodation in the Heart of Oakland

Modern Amenities: Kissel Uptown Oakland boasts a fitness center, a restaurant, and a bar for guests to unwind and enjoy during their stay. The rooms are equipped with a flat-screen TV, air conditioning, and a private bathroom with free toiletries, ensuring a comfortable experience for all visitors.

Convenient Location: Situated just steps away from Paramount Theater and within close proximity to Oakland's key attractions such as Grand Lake Theater and Oakland Museum of California, guests can easily explore the vibrant city during their stay.

Delightful Dining Options: Guests can start their day with a continental or American breakfast offered by the hotel, setting the tone for a day full of adventures in Oakland.

Experience luxury and convenience at Kissel Uptown Oakland - book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 489 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
J
Jeff • solo_traveller • us
10
2026-07-17 • via Nuitee
S
Stephanie • solo_traveller • us
7
Pros:

The bathroom was spacious and liked having our own coffee machine in our room.

Cons:

We had a terrace room but we were on the 3rd floor and the walls were so high we couldn't even see over. There was only one chair in the room and the curtains didnt close all the way

2026-07-17 • via Nuitee
O
Okezie • family_with_children • us
10
The staff was welcoming and the breakfast was amazing.
2026-06-29 • via Nuitee
P
Philip • couple • gb
7
Good people doing a good job in a nice place
Pros:

Good and good

Cons:

View from room.

2026-06-28 • via Nuitee
J
Jacqueline • couple • us
10
The Kissel Uptown Oakland, peerfectly located in the heart of Uptown, exceeded every expectation.
Pros:

The location of the hotel is excellent, close to the Bart Station to take you into the city and also direct train to the airport. Excellent restuarants close by and great coffee shops

2026-06-27 • via Nuitee
R
Rachel • couple • us
9
2026-06-26 • via Nuitee
R
Rachel • couple • us
9
Pros:

Loved having a patio for outside. Property is quite nice.

2026-06-26 • via Nuitee
A
amanda • extended_group • us
10
2026-06-22 • via Nuitee
N
Natalie • solo_traveller • us
3
Pros:

Nothing. It looked nice on line but not in person

Cons:

Room too small. Shower has no curtain or full door.

2026-06-16 • via Nuitee
K
Kristen • couple • us
2
Not a place I would stay again. Extremely small room and bed was not comfortable. Do not recommend.
Pros:

People were nice and lobby was okay and newish. Room was clean.

Cons:

Rooms were tiny, and bed was really uncomfortable. Just not the quality of room I’d expect for the money. Felt very institutional and furniture was incredibly cheap and flimsy. Like IKEA but not as nice or comfy.

2026-05-31 • via Nuitee
A
Alisa • couple • us
8
2026-05-20 • via Nuitee
A
Achleay • couple • us
10
Perfect last minute date night.
Pros:

I really liked the room setup and terrace.

2026-05-19 • via Nuitee
K
K3478ZXstevenb • NONE • Folsom, California
10
Great Staff and Service
Pros:

Excellent staff and service. Nice Hotel well maintained. We enjoyed the restaurant for lunch and breakfast, and would certainly return again

2026-05-14 • via Tripadvisor
A
Anna • solo_traveller • us
6
2026-05-10 • via Nuitee
K
Kiernan • family_with_children • us
10
2026-05-07 • via Nuitee
T
Tasha • couple • us
10
This is absolutely the best hotel in Oakland
Pros:

Trendy, classy, in the best part of the city walking distance to restaurants and cafes

Cons:

NA

2026-05-06 • via Nuitee
J
Jamey • couple • us
7
Great people, nice area and lots of food choices.
Pros:

The staff are wonderful! Very nice hotel. Location is nice and our short stay went great.

Cons:

Did smell cigarette smoke for a short time at one point but staff attended to our concern.

2026-05-04 • via Nuitee
R
richcM7601AK • NONE
10
another great experience at the Kissel Uptown Oakland
Pros:

We've stayed at this property several times and it's always a great experience. Helpful and friendly staff, many which remember us from our past visits. We highly recommend this property and we look forward to more visits in the future as well!

2026-04-30 • via Tripadvisor
M
Megan • extended_group • us
10
It was amazing!
Pros:

I loved the gentleman named John who helped us load our luggage and valet services. He was hands down my favorite part of our stay. He was so kind, he knew everyone and made sure we knew where we were going and how to get there safely. Give him a raise. I also loved Angie, our server at the restaurant. We had breakfast there one day and she was so kind to us and efficient. She made our morning so much more enjoyable.

2026-04-30 • via Nuitee
M
Melissa • couple • us
10
2026-04-27 • via Nuitee