Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
8.5 (491 reviews)
2455 Broadway , Oakland , US
+1 510-216-1500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean modern hotel
Great staff
Good breakfast
Cons:
Cleanliness issues
Billing confusion

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues, including unclean bathrooms and dirty hallways.
Service
9.11
Staff was generally friendly and supportive during the stay.
Location
8.65
The hotel is well-located, with nearby restaurants and a walkable area.
Room Quality
8.1
Rooms were generally described as comfortable, though there were issues reported in one review.
Amenities
8.63
Facilities like the gym and rooftop bar were appreciated by guests.
Value for Money
8.59
Most guests felt the hotel was a good value, despite some billing issues.
Food and Beverage
8.64
Breakfast and food options at the hotel received positive remarks.
Overall Experience
8.61
Generally a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:56

Property Description

Luxurious Accommodation in the Heart of Oakland

Modern Amenities: Kissel Uptown Oakland boasts a fitness center, a restaurant, and a bar for guests to unwind and enjoy during their stay. The rooms are equipped with a flat-screen TV, air conditioning, and a private bathroom with free toiletries, ensuring a comfortable experience for all visitors.

Convenient Location: Situated just steps away from Paramount Theater and within close proximity to Oakland's key attractions such as Grand Lake Theater and Oakland Museum of California, guests can easily explore the vibrant city during their stay.

Delightful Dining Options: Guests can start their day with a continental or American breakfast offered by the hotel, setting the tone for a day full of adventures in Oakland.

Experience luxury and convenience at Kissel Uptown Oakland - book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Property Video

Guest Reviews

8.5
Based on 491 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
D
Deborah • couple • us
10
It was lovely
Pros:

Breakfast was awesome

2026-10-31 • via Nuitee
S
Starla • family_with_children • us
10
2026-10-26 • via Nuitee
K
Khadeejah • couple • us
5
It was mediocre
Pros:

Nice

Cons:

Staff wasn’t knowledgeable didn’t tell me about a travel fee and just not the friendliest

2026-10-21 • via Nuitee
H
Housh • solo_traveller • us
10
I came to visit my daughter in Oakland, had an excellent experience in the hotel
Pros:

Staff was stellar, decor was gorgeous, room was very comfortable
Traveled with my dog, she loved it too!
We will be back in a few weeks and definitely going to book here again

2026-10-19 • via Nuitee
R
Rashmi • solo_traveller • us
1
Left early due to smoky room and hotel management was unreachable.
Pros:

Nothing

Cons:

The room was smoky and hotel management was unreachable

2026-10-13 • via Nuitee
S
Sheila • solo_traveller • us
3
Very unpleasant.
Pros:

I did not receive breakfast due to booking.com promotion not being aligned with Kissel.

Cons:

See above the Booking.com promotion didn’t align with Kissel.

2026-10-10 • via Nuitee
F
Faith • couple • us
10
2026-09-09 • via Nuitee
L
Leo • couple • us
8
Pros:

Location and staff. Clean and nice.

Cons:

Pillows. Extra fees. Expensive parking

2026-09-08 • via Nuitee
S
Sherryl • solo_traveller • us
8
2026-08-28 • via Nuitee
M
Mary • couple • us
10
Always enjoy my stay even if the price is a bit much, appreciate friendly staff
Pros:

Clean and modern

Cons:

Price

2026-08-21 • via Nuitee
S
Sonya • extended_group • us
10
2026-08-16 • via Nuitee
H
Heidi • couple • us
8
2026-08-16 • via Nuitee
S
Stephanie • solo_traveller • us
7
Pros:

The bathroom was spacious and liked having our own coffee machine in our room.

Cons:

We had a terrace room but we were on the 3rd floor and the walls were so high we couldn't even see over. There was only one chair in the room and the curtains didnt close all the way

2026-07-17 • via Nuitee
J
Jeff • solo_traveller • us
10
2026-07-17 • via Nuitee
O
Okezie • family_with_children • us
10
The staff was welcoming and the breakfast was amazing.
2026-06-29 • via Nuitee
P
Philip • couple • gb
7
Good people doing a good job in a nice place
Pros:

Good and good

Cons:

View from room.

2026-06-28 • via Nuitee
J
Jacqueline • couple • us
10
The Kissel Uptown Oakland, peerfectly located in the heart of Uptown, exceeded every expectation.
Pros:

The location of the hotel is excellent, close to the Bart Station to take you into the city and also direct train to the airport. Excellent restuarants close by and great coffee shops

2026-06-27 • via Nuitee
R
Rachel • couple • us
9
Pros:

Loved having a patio for outside. Property is quite nice.

2026-06-26 • via Nuitee
R
Rachel • couple • us
9
2026-06-26 • via Nuitee
A
amanda • extended_group • us
10
2026-06-22 • via Nuitee