Ban Ban Hotel

Hotels
7.7 (31 reviews)
322 Phnom Penh Hanoi Friendship Blvd. (1019) 11 , Phnom Penh , kh

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good selection of food variety
A la carte choices available
Cons:
Shower temperature issues
Loud air conditioning
Cockroaches in room

Categories

Cleanliness
5.51
Issues with cockroaches found in room and toilet area.
Service
8.48
Standard service expected from a hotel of this rating.
Location
8.52
Standard quality for this hotel tier.
Room Quality
5.97
Problems with shower temperature and loud air conditioning.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
7.96
Standard quality for this hotel tier.
Food and Beverage
9.01
Good selection of food variety for breakfast.
Overall Experience
7.68
Mixed experience due to several issues, though some positives exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:48

Property Description

Luxurious Amenities
Ban Ban Hotel offers an array of luxurious amenities including an outdoor swimming pool, fitness centre, and a beautiful garden for guests to unwind and relax.

Modern Accommodations
Each room at the 4-star hotel is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Selected rooms even feature a kitchen with a microwave, perfect for guests looking for a homely stay.

Delicious Dining Options
Guests can start their day right with a variety of breakfast options, from buffet to à la carte, served daily at the hotel's restaurant.

Experience luxury and comfort at Ban Ban Hotel. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 31 reviews
Cleanliness: 5.51
Service: 8.48
Location: 8.52
Room Quality: 5.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 7.68
T
Tibor couple ch
9
2026-01-14 via Nuitee
H
Helen extended_group au
9
We loved our stay. Very relaxing. Friendly staff. Lovely room, pool, and hotel.
Pros:

Great breakfast - included in price. Location was excellent since we were visiting family in Sen Sok, not in Phnom Penh CBD.
Lovely swimming pool. Pool towels were available. Staff were very friendly and eager to help.
Air-conditioning was superb. Refrigerator in room. Nice big beds.
Very spacious room. Electric kettle and coffee/tea making facilities available including cups - small.
Cafes and restaurants very close by.

Cons:

Bathroom flooded a bit when showering. Privacy not very good when using toilet.
Mattresses are fairly hard, but apparently that is not unusual in Asian countries. Didn't worry us, though.
Staff English a little unsure.
We chose not to have a daily service of the room. We asked twice for extra toilet paper, but ended up buying our own.
No kitchenware in the kitchenette. No cutlery (except teaspoons), no bowls, plates, etc. No microwave, stove, oven, toaster. No milk provided.
Kettle plug didn't suit outlet, but we had a universal adapter, luckily.
Varied success with onsite restaurant. Eye fillet steak was not good, though they tried really hard.
We would have liked to book separate rooms for an extra cost, but they couldn't guarantee that the rooms would be close to each other.

2026-01-13 via Nuitee
I
Israel extended_group sg
5
Pros:

Good selection of food variety for breakfast when buffet is available. The hotel offer a la carte choices when buffet isn't available, however, it is much longer wait for the food to be served and it looked very different from the picture on the menu.

Cons:

The shower isn't fantastic at all. I am unable to adjust the hot temperature of the water no matter how I tried. One of my travel campanion also encounter the same issue. The aircon is rather loud, and there are also cockroaches in room and toilet area.

2025-11-12 via Nuitee
V
Vanda solo_traveller kh
8
2025-08-09 via Nuitee
I
ILWOO couple kr
10
2025-07-18 via Nuitee
S
Sam solo traveller kh
10
Exceptional
2025-06-19 via Nuitee
F
Fox review category business travellers hk
6
Pleasant
Pros:

Spacious room with city view

Cons:

The breakfast is not a buffet.

2025-05-30 via Nuitee
E
Emily family
10
Pros:

One night stay. Worked perfectly

2025-05-06 via Nuitee
K
Kolyan young couple au
8
Very good
Pros:

Nice and clean 😊

Cons:

Good service friendly

2025-03-20 via Nuitee
M
Miller with friends us
8
Very good
2025-02-15 via Nuitee
P
Paul solo traveller sg
7
Stay ok
Pros:

Good breakfast

Cons:

TV not working and kettle plug does not fit wall socket

2025-02-09 via Nuitee
T
Tengson group kh
7
Fair.
Pros:

Fair.

Cons:

The entrance of parking lot is not so convenient for lower car.The mattress is too hard.

2025-01-31 via Nuitee
H
Himanshu solo traveller in
10
Exceptional
2024-10-19 via Nuitee
T
Tim
10
Pros:

Great staff service and breakfast.

2024-04-04 via Nuitee
S
Sereyvatha solo traveller kh
2
Very poor
2024-03-25 via Nuitee
K
Keo solo traveller au
6
Good and clean
Cons:

Was having wifi problems

2024-02-02 via Nuitee
S
Stapana partner
8
Pros:

Clearness and excellent customer service

2023-12-16 via Nuitee
D
Dennis solo traveller gb
5
Passable
2023-12-15 via Nuitee
T
Tanad review category business travellers th
10
Acceptable
Pros:

Location, Room size.

Cons:

A bit late service

2023-12-13 via Nuitee
J
JOHN C L TEO
10
Comfortable
Pros:

Good

2023-12-11 via Nuitee