The Reiz Suites, ARTOTEL Curated

Hotels
10 (137 reviews)
1 Jalan Tembakau Deli , Medan , id

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Concierge service
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Delicious food
Cons:
Clogged toilet
Room smells of cigarette
Drain issues

Categories

Cleanliness
10
Some issues reported with cleanliness and maintenance in bathrooms.
Service
10
Consistently praised for friendly and helpful staff.
Location
10
Easily accessible location, convenient for navigating the city.
Room Quality
10
Spacious and comfortable rooms, positive mention of suite comfort.
Amenities
10
Well-equipped with good facilities; some minor improvements suggested.
Value for Money
10
Great value for price, especially for suites.
Food and Beverage
10
Delicious food praised in multiple reviews.
Overall Experience
10
Overall very positive experiences shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:26

Property Description

Luxurious Accommodation
Indulge in the lavish rooms at The Reiz Suites, ARTOTEL Curated, offering a blend of comfort and style. Each room is equipped with modern amenities and a private bathroom for a relaxing stay.

Convenient Location
Located just 700 meters from Medan Train Station, our hotel provides easy access to popular landmarks like Maimun Palace and Medan Grand Mosque. Explore the city with ease from our central location.

Exceptional Services
Experience top-notch services including a 24-hour front desk, concierge assistance, and free WiFi throughout the property. Our dedicated staff ensures that your every need is met for a memorable stay.

Book now at The Reiz Suites, ARTOTEL Curated for a luxurious and convenient stay in Medan.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

10
Based on 137 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Abdulmajeed • couple • sa
9
Nice place with helpful staff. With a 24 hour restaurant downstairs and steps to the mall and nightclubs
Pros:

Location, comfort, staff

Cons:

No fresh air and needed to sign a note to open the balcony in order to get a fresh air.

2026-03-05 • via Nuitee
J
Jörg • extended_group • de
8
2026-02-28 • via Nuitee
P
Pin • family_with_children • sg
9
2026-02-14 • via Nuitee
M
Mohamad Sazli Rizwan • couple • my
9
2026-01-31 • via Nuitee
K
Kok wah • couple • my
6
Pros:

Location

Cons:

Only 1 lift

2026-01-19 • via Nuitee
R
Raja • couple • de
7
2026-01-14 • via Nuitee
D
Dr Patrick • couple • my
10
2026-01-13 • via Nuitee
W
Wander33701846149 • Business
10
great review
Pros:

friendly staff, good location, big room, delicious food, thanks! friendly staff, good location, big room, delicious food, thanks!friendly staff, good location, big room, delicious food, thanks!

2025-12-23 • via Tripadvisor
S
Sightsee25814369343 • Solo travel
10
good review
Pros:

Very satisfied while stay here.. the services were really great, i had a very nice experience here and also the location is excellent in the capital of the city.. definietly will come back in the future.. thanks reiz suites artotel! Thankyou kk Nadya for being so helpful

2025-12-22 • via Tripadvisor
G
GoPlaces21220905483 • Family
10
Excellent!
Pros:

very pleasant stay! i had a wonderful night while staying at the hotel.. i was very mesmerized and satisfied by the service and the room cleanliness.. i love it so far.. with a great value of price.. i chose suite room and it was very comfy.. thankyou Nadya for being very helpful , kind and friendly ☺️

2025-12-22 • via Tripadvisor
C
Curiosity10818685633 • Family
10
Excellent
Pros:

Very nice hotel also kk nadya greets me so warm in the morning while checking out.. the room and everything in this hotel is very great! Thankyou

2025-12-20 • via Tripadvisor
A
afifh758 • Couples
10
Review
Pros:

Nice and comfort for stay Nice and comfort for stay Nice and comfort for stay Nice and comfort for stay Nice and comfort for stay

2025-12-20 • via Tripadvisor
R
Renwardo • solo_traveller • id
10
Pros:

Bagus, dan gampanh di akses lokasinya. Di tengah kota jadi gampang kemana mana

Cons:

Jakan yang sedikit sibuk dan ramai

2025-12-19 • via Nuitee
M
Muhammad • couple • my
7
2025-12-18 • via Nuitee
D
Dream36495912525 • Family
10
good facilty and very clean, comfortable to live in, im really feel comforrable to staying here again. hopelly it can co
Pros:

good facilty and very clean, comfortable to live in, im really feel comforrable to staying here again. hopelly it can continue provide to satisfaction

2025-12-17 • via Tripadvisor
F
Fahmi • couple • qa
7
2025-12-15 • via Nuitee
R
Regina A Meilinda • extended_group • id
9
2025-11-28 • via Nuitee
R
Rosmina • solo_traveller • my
9
Pros:

The whole accomodation

2025-11-23 • via Nuitee
C
chen • family_with_children • id
10
2025-11-15 • via Nuitee
N
nur farhanah • family_with_children • my
9
good stay
Pros:

new property with varieties facilities provided

Cons:

the toilet was clogged

2025-11-08 • via Nuitee