Holiday Inn Express New Rochelle by IHG

Hotels
Holiday Inn Express
8.4 (153 reviews)
43 Church Street, New Rochelle, New York, 10801 , New Rochelle , US

Facilities

Free breakfast
Meeting rooms
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Cons:
Grubby carpets
Noisy area
Expensive parking
Limited breakfast options

Categories

Cleanliness
7.79
Mixed sentiment; clean rooms mentioned, but concerns about grubby carpets.
Service
9.26
Many positive comments about friendly and helpful staff.
Location
9.3
Good location mentioned with proximity to train station and shops.
Room Quality
8.25
Rooms praised for cleanliness and size, though some complaints about noise and odors.
Amenities
7.28
Complaints about lack of washer machines and expensive parking, but generally positive amenities otherwise.
Value for Money
8.24
Fair value overall, but high parking fees noted.
Food and Beverage
8.29
Breakfast good but limited seating and choices mentioned.
Overall Experience
8.76
General satisfaction with stay, with highlights on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:09

Property Description

Experience comfort and convenience at the Holiday Inn Express New Rochelle by IHG, located in the heart of New Rochelle.

Modern Accommodations
Relax in one of our 80 stylishly decorated guestrooms equipped with LED televisions, microwaves, and complimentary Wi-Fi to ensure you stay connected throughout your visit.

Complimentary Breakfast & Amenities
Enjoy our daily complimentary continental breakfast served from 6:30 AM to 9:30 AM, and take advantage of our 24-hour fitness center and a welcoming common area equipped with a television.

Business & Event Facilities
Whether for meetings or special events, our hotel offers two well-equipped meeting rooms and services such as express check-out and laundry for your convenience.

Don’t miss out on your perfect getaway—book your stay with us today!

Important information:

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 153 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.28
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
M
marie
10
Pros:

Location

2025-10-12 via Nuitee
M
Marcilia family
10
Pros:

Clean room and comfortable! Also impressed that all shower/lotion products are Dove! Way to go holiday inn

2025-10-06 via Nuitee
F
Francesca family
10
Pros:

Clean rooms. shops near by & dining many choices!

2025-10-02 via Nuitee
D
Deborah
8
Pros:

Staff were very friendly. Good location, close to train station. Good selection at breakfast and a helpful member of staff at hand. Room was clean however the carpet was grubby.

2025-09-30 via Nuitee
D
Dennis J family
10
Pros:

Very pleasant

2025-09-28 via Nuitee
L
Leonardo partner
10
Pros:

5 stars for madame Francesca! Always ready to help and so kind.
Also thank you to Elizabeth for her smiling services at breakfast.

2025-09-25 via Nuitee
T
Tifani
10
Pros:

I was impressed with my stay. The rooms were surprisingly a good size and very clean. Y

2025-09-24 via Nuitee
A
Andrew family_with_children
6
Pros:

Noisy, stains on carpet.

2025-09-21 via Nuitee
S
Susan
10
Pros:

Convenient

2025-09-19 via Nuitee
V
Valerie
10
OUTSTANDING!
Pros:

I am more than happy to leave this review because in a single word I found my stay with this Holiday Inn simply outstanding!!!!!
From the front desk reception(ist) Aicha, to the garage parking crew, and the chef of the complimentary breakfast each one was excellent in there professional capacity! I was truly pleased and will look to book with Holiday Inn (at least the New Rochelle group) whenever I'm in NY again.
Thank each of you for the wonderful hospitality which is so rare these days - so now I have two words to describe my experience - OUSTANDING & EXCELLENT!!
Valerie L.

2025-09-17 via Nuitee
R
Robert A. family
8
Pros:

The property was well-maintained, clean, and pleasant. However, a mistake had been with the reservation. We were in New York for a conference and needed nights, which we thought we had reserved. My wife came back to the room on the afternoon following the second night and found everything gone. She came downstairs in a panic. Someone at the desk overheard and told us our bags were in the storeroom because we had not vacated the room on time. when I told them I had reserved 3 nights, they a told me no, it was 2. They told me the hotel was booked up that night and they couldn't help me. We are in our 70's and from the west, unfamiliar with the New York City area. When I gave up on trying to get them to inconvenience themselves in a crisis, I asked about other hotels in the area they gave me 2 and didn't offer to contact them for vacancies. The one that did was at least 2 miles away, and we were on foot with luggage. I understand that our country is more and more all about money and not about treating others as one would want to be treated in their circumstances, but you would think that even just the motivation to promote return business would make hotel staff show some concern for their customers.

2025-09-08 via Nuitee
M
Michael
8
Pros:

Beds were comfortable. My only critique is the room was stale smelling and the bathroom doesn't have a exhaust fan.

2025-08-30 via Nuitee
H
Hector partner
10
Pros:

Everything

2025-08-30 via Nuitee
B
Bethany
10
Pros:

.

2025-08-19 via Nuitee
A
Arthur
10
Pros:

It was very quiet and the staff was friendly

2025-08-19 via Nuitee
J
Julie friends
10
Pros:

Staff were friendly and helpful. Hotel was clean and well kept. Breakfast was good though more seating would be helpful

2025-08-17 via Nuitee
T
T'mara
8
Pros:

Comfortable.

2025-08-17 via Nuitee
R
Ruvan partner
10
Pros:

Very surprised by the hotel. Room were clean. Breakfast , gym. Parking way too expensive.

2025-08-09 via Nuitee
Y
Yvette family
10
Pros:

I didn’t like they didnt have washer machines other than that it was welcoming

2025-08-07 via Nuitee
D
Damien
10
Pros:

Great and neat hotel in a nice neighborhood.

2025-08-03 via Nuitee