Four Points by Sheraton Desaru

Hotels
•
Four Points by Sheraton
9.2 (2255 reviews)
Jalan Kempas 2, Taman Desaru Utama , Desaru , my
+60 7-832 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Dirty swimming pool
Loud aircon compressor
Limited entertainment facilities

Categories

Cleanliness
8.45
Rooms are clean, but swimming pool water was reported as dirty.
Service
9.95
Staff were described as very helpful and provided excellent customer service.
Location
9.45
Nearby attractions and food options; close to Desaru Beach.
Room Quality
9.45
Spacious rooms with comfortable beds and good amenities.
Amenities
8.45
Pool and gym facilities available, but improvements could be made.
Value for Money
9.45
Good value considering the services and facilities provided.
Food and Beverage
8.95
Breakfast options were decent, but could have more variety.
Overall Experience
9.45
Overall pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:39

Property Description

Modern Amenities

  • Free WiFi, restaurant, free bikes
  • Fitness centre, sauna, room service

Comfortable Rooms

  • Air-conditioned rooms with various amenities
  • Flat-screen TV, balcony, private bathroom

Family-Friendly Facilities

  • Children's playground
  • Buffet breakfast available every morning at the hotel

To book your stay at Four Points by Sheraton Desaru and experience a perfect blend of modern amenities and comfort, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

9.2
Based on 2255 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 9.45
E
Esther • family_with_children • sg
10
2026-08-14 • via Nuitee
J
Jdolphy • solo_traveller • au
8
Pros:

Breakfast was great and staff were friendly

Cons:

The area between the kids playground and swimming pool need to be well secured especially flooring. Very slippery n dangerous since the pool nearby. Pls look into the flooring or adding more anti slip mats.

2026-08-13 • via Nuitee
Y
yen fang • solo_traveller • sg
8
2026-08-11 • via Nuitee
J
JN_K • couple • sg
7
Alright stay in a family hotel, a drive away from the beach
Pros:

The rooms were spacious, clean, modern.
The breakfast was good.
The bed and the pillows were comfortable.
The stuff was nice: let us buy ice cream 10 min after the closure of ice cream stall (the ice cream was very good!).
2 min walk to a big super market.
Free shuttle to ferry terminal.

Cons:

Happened to stay there during national day in SG, and it was mad.... very chaotic, too clouded, so loud, so many kids, especially at breakfast, pool area, gym and all massage places nearby... other days it was fine but still quite loud, it's obviously a hotel mainly for families with kids.
The hotel is very far from beach, Grab is easy only during day time, night time it was impossible to get a grab, we had to book a car via hotel reception.
We called reception to get bathrobes, but they never brought them. We asked reception if they have any birthday benefits, they promised us 'a cake' and the delivered a cake, made of towels... a bit disappointing and misleading! Honestly even a cupcake leftover from breakfast would be a better idea.
The iron was so very dirty that it stained the clothes, we had to replace it, for another dirty one...
The lights in the bathroom are not suitable for make up.
The pool area is not very inviting, unless you have kids.

2026-08-11 • via Nuitee
L
Leendert • family_with_children • sg
9
Nice stay, friendly staff but a bit far from the beach area
Pros:

Was a nice stay. The restaurant was excellent

Cons:

The location a bit far from the beach.

2026-08-11 • via Nuitee
H
Hamkah • family_with_children • sg
5
2026-08-10 • via Nuitee
N
nur fathiah • couple • my
8
2026-08-08 • via Nuitee
S
Sebastian • family_with_children • sg
10
2026-08-07 • via Nuitee
H
Hafifi • extended_group • my
10
2026-08-07 • via Nuitee
A
Ali • couple • sg
9
2026-08-06 • via Nuitee
C
Christopher Wong • couple • sg
8
short stay
Pros:

spacious room

Cons:

missing washing basin outside toilet

2026-08-05 • via Nuitee
C
chee wai • solo_traveller • my
9
2026-08-04 • via Nuitee
I
Ilya • couple • ru
10
2026-08-03 • via Nuitee
P
priyaraman • solo_traveller • my
10
2026-07-25 • via Nuitee
S
Singh • solo_traveller • us
10
2026-07-22 • via Nuitee
Z
Zolkepli • family_with_children • my
9
2026-07-19 • via Nuitee
N
Nur • solo_traveller • sg
10
Pros:

Great breakfast spread. Walking distance to supermarket, mall, food stores nearby

2026-07-19 • via Nuitee
L
lee • couple • my
10
2026-07-14 • via Nuitee
M
Mohd Yazid • family_with_children • sg
8
2026-07-14 • via Nuitee
K
KEL • couple • sg
8
Fantastic stay, room was huge and comfortable. Breakfast spread was good too.
Pros:

Clean and room was spacious!

Cons:

Nil

2026-07-11 • via Nuitee