Four Points by Sheraton Desaru

Hotels
•
Four Points by Sheraton
9.2 (2168 reviews)
Jalan Kempas 2, Taman Desaru Utama , Desaru , my

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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Dirty swimming pool
Loud aircon compressor
Limited entertainment facilities

Categories

Cleanliness
8.45
Rooms are clean, but swimming pool water was reported as dirty.
Service
9.95
Staff were described as very helpful and provided excellent customer service.
Location
9.45
Nearby attractions and food options; close to Desaru Beach.
Room Quality
9.45
Spacious rooms with comfortable beds and good amenities.
Amenities
8.45
Pool and gym facilities available, but improvements could be made.
Value for Money
9.45
Good value considering the services and facilities provided.
Food and Beverage
8.95
Breakfast options were decent, but could have more variety.
Overall Experience
9.45
Overall pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:39

Property Description

Modern Amenities

  • Free WiFi, restaurant, free bikes
  • Fitness centre, sauna, room service

Comfortable Rooms

  • Air-conditioned rooms with various amenities
  • Flat-screen TV, balcony, private bathroom

Family-Friendly Facilities

  • Children's playground
  • Buffet breakfast available every morning at the hotel

To book your stay at Four Points by Sheraton Desaru and experience a perfect blend of modern amenities and comfort, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 5 per stay.

Location

Guest Reviews

9.2
Based on 2168 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 9.45
C
Chin Khwan • couple • my
8
Room is good but bad on ballroom .
Pros:

Property is good for room. Clean and neat.

Cons:

The ball room Aircon is too hot if full capacity. The food is too salty and the fish is not fresh for the ballrooms dinner . After a big event , the restaurant or cafe most of the food is out of stock. Need to plan well if got big functions is going on.

2026-05-08 • via Nuitee
P
Paolo • extended_group • it
8
Pros:

camera spaziosa

Cons:

colazione da migliorare

2026-05-07 • via Nuitee
N
NOR • family_with_children • my
9
2026-05-06 • via Nuitee
C
Chinkim • family_with_children • my
10
Pros:

非常滿意

Cons:

沒有

2026-05-06 • via Nuitee
M
Muhd • couple • my
10
2026-05-05 • via Nuitee
M
Muhammad Hariz Bin • couple • sg
10
Pros:

- Location was good
- Breakfast was good
- Perfect location for family or friends

Cons:

Nil

2026-05-03 • via Nuitee
M
Miranti • couple • sg
9
2026-05-03 • via Nuitee
S
Shosaku • solo_traveller • tw
10
2026-05-02 • via Nuitee
S
Shia • solo_traveller • my
10
Excellent
Pros:

The service, and all the facilities are fine and really comfortable. Really recommended.

Cons:

NA

2026-05-02 • via Nuitee
A
Azliza • couple • my
10
Awesome!
Pros:

clean & very nice

2026-05-01 • via Nuitee
I
Ily • solo_traveller • it
6
2026-04-24 • via Nuitee
• solo_traveller • sg
10
2026-04-23 • via Nuitee
L
Lay • couple • my
8
2026-04-21 • via Nuitee
Y
Yu Kang • couple • my
10
2026-04-15 • via Nuitee
S
SHASHANK • extended_group • sg
8
The rooms are very spacious and the breakfast is awesome.
Pros:

The breakfast was awesome.

Cons:

The location is far from the beach. We came for golf and the shuttle only starts at 9 with only 3 rounds throughout the day. That too broke down!!

2026-04-13 • via Nuitee
M
Murad • extended_group • my
9
2026-04-10 • via Nuitee
H
Hadiman • couple • my
9
2026-04-08 • via Nuitee
X
Xian • solo_traveller • au
9
2026-04-06 • via Nuitee
A
Amirul • couple • my
10
2026-04-04 • via Nuitee
R
Radiah • couple • my
10
2026-04-03 • via Nuitee