stayAPT Suites Rock Hill

Hotels
8.1 (352 reviews)
840 Patriot Parkway , Rock Hill , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Terrace
Pets allowed
Private parking
See all facilities

Review Highlights

Pros:
Full kitchen
Friendly staff
Cons:
Dirty rooms
Rude service

Categories

Cleanliness
6.1
Multiple reviews described the rooms as very dirty and not well-maintained.
Service
8.1
Some reviews praised friendly staff, but others pointed out rude behavior from staff.
Location
9.1
Several reviews appreciated the convenient location near restaurants and attractions.
Room Quality
7.1
Rooms had issues like noise from outside and cleanliness problems.
Amenities
8.1
Positive mentions about the full kitchen; however, cookware was lacking.
Value for Money
9.6
The affordability of the hotel was frequently highlighted positively.
Food and Beverage
8.7
Not directly mentioned, but the presence of a full kitchen implies good potential for self-catering.
Overall Experience
8
Mixed feelings about the overall stay, with many negative aspects affecting experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:38

Property Description

Modern Accommodation with Convenient Amenities

Fitness Center and Free Parking
stayAPT Suites Rock Hill offers a fitness center for guests to stay active during their visit. With free private parking available, you can conveniently explore nearby attractions hassle-free.

Comfortable Rooms with Essential Features
Each room at the hotel is equipped with a desk, flat-screen TV, private bathroom, and cozy bed linens. Stay comfortably with air conditioning in every unit and make use of the wardrobe for your convenience.

Close Proximity to Key Attractions
Conveniently located near Carowinds Amusement Park and various other attractions, including Billy Graham Library and SouthPark Mall, stayAPT Suites Rock Hill offers easy access to entertainment and leisure options.

Book your stay at stayAPT Suites Rock Hill for a modern and comfortable accommodation experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 352 reviews
Cleanliness: 6.1
Service: 8.1
Location: 9.1
Room Quality: 7.1
Amenities: 8.1
Value for Money: 9.6
Food and Beverage: 8.7
Overall Experience: 8
N
Nikki couple us
1
2026-07-02 via Nuitee
S
Serina solo_traveller us
1
2026-06-25 via Nuitee
J
Jonathan couple us
1
WORST STAY EVER! I don't understand how the property could rent any room in this condition!
Pros:

I’ve never rated a property this low before, and honestly, if it were possible, I’d give it a zero (0). Without a doubt, this is the worst accommodation I’ve ever experienced!

Cons:

To start off, we were told by the front desk staff person that only one key could be supplied to a couple (which we were eventually given another after strongly requesting); though the key stopped working before the stay was over, causing us to wait outside in 90+ degree conditions until a staff member came and made us new keys to get back in; the apartment/room was ridiculously nasty and non-accommodating. It was very humid, even with the air conditioner running and had a smell as if the ventilation system filters needed changing; the door trim was partially missing; spider webs or dust lingering from the kitchen light over the eating area; the dishwasher was not mounted and fell forward when trying to open or use it; there was thick grease running down the wall over the oven; there was no oven light nor light over the stove (microwave surface light); the oven was filthy inside; coffee pot was completely unusable; coffeemaker was disgusting; pizza pan supplied in the cabinet was rusted and had transferred rust stains to the cabinet shelf as well; the bathroom toilet had a ring of mold in it. Pictures are attached to support our complaints.
Because we got into town late, we were checked in by the staff (in our absence) so we were not able to see the room in advance. We did ask to get the coffeemaker and pot, as well as the rusted pan replaced but unfortunately, the replacements were almost as bad. We had been previously informed that there were no refunds, but we still left a day in advance.

2026-06-21 via Nuitee
S
Shawnniece couple us
5
2026-06-09 via Nuitee
A
Angie solo_traveller us
4
Pros:

The property was ok, the court yard was super cute . The room was ok I expected better for the price.

Cons:

I asked for the manager to call me 3 times with no response , the lady who checked me in was very RUDE
My door wouldn’t even latch, which I had to fix it myself, was told it will be fine and maintenance would be there at 8am
Explained I didn’t feel comfortable with the door not latching closed
Was told there wasn’t another room , seems multiple people was having issues with their doors as well the had to slam the door for it to even latch.
I had no key card from Friday 5/9 to Friday 5/15
My husband came in town the day after I did
I had called for over 20 mins to get someone to answer and let us in after working 12 hour days, I don’t expect to have to call for over 20 mins to get in my room.
I went in and asked if it was fixed and the Manager was actually in The front office with another gentleman both was high smelled like weed in the office . I asked is the key card was working she stated so very rude I’m working on it!!!!!
Asked if someone could let me in my room
She told me to go to the court yard and someone should be there . Then I had to extend my stay for 2 more days and tried to charge me for 3 nights ..

2026-05-19 via Nuitee
L
Laurence solo_traveller us
1
2026-05-05 via Nuitee
L
Latonya solo_traveller us
9
Comfortable
Pros:

Very clean! Good location!

Cons:

Everything was good

2026-04-30 via Nuitee
L
Laura couple us
9
2026-04-24 via Nuitee
R
Rahim couple us
8
2026-04-18 via Nuitee
J
Jordan solo_traveller us
10
2026-04-13 via Nuitee
R
Reginald couple us
6
2026-04-13 via Nuitee
J
Joëlle couple ca
5
Pros:

L'emplacement

Cons:

Très sale et une odeur désagréable dans la chambre . L'alarme a feu sonnait à tous les intervalles de 8h car elle était défectueuse durant tout notre séjour de 3 semaines.

2026-03-30 via Nuitee
L
LaShaundra family_with_children us
1
This is my second stay and I will not be booking there again.
2026-03-10 via Nuitee
K
kevin family_with_children us
9
It was ok. It served its purpose
Pros:

I didn’t see any breakfast. I don’t know they had breakfast

Cons:

It was good but the bathroom was a little dirty but I cleaned it.

2026-03-02 via Nuitee
B
Brown couple us
10
Really nice room definitely coming back
Pros:

Property real neat

Cons:

Nothing was wrong

2026-02-08 via Nuitee
K
Kathy couple us
10
Pros:

Almost everything needs more kitchenware

Cons:

Kitchen however it could have a full set of pots more utensils big spoons spatula etc and a strainer

2026-01-30 via Nuitee
S
Sean family_with_children us
9
2026-01-19 via Nuitee
J
Jody family_with_children us
6
Floor was dirty; wanted to have it cleaned; no staff on duty; did it myself witha few towels
Cons:

No one seems to work there?

2026-01-15 via Nuitee
M
Maria solo_traveller us
10
2026-01-10 via Nuitee
B
Bell couple us
10
2025-12-10 via Nuitee