Hyatt House Johannesburg, Sandton

Hotels
•
Hyatt House
8.6 (1707 reviews)
125 Ann Crescent, Simba, Sandton , Johannesburg , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good amenities
Cons:
Cleanliness issues
Pool maintenance
Inconsistent food quality

Categories

Cleanliness
7.4
Multiple complaints about the cleanliness of the rooms, including issues with hair and dusty conditions.
Service
9.4
Staff received high praise for being friendly, helpful, and attentive.
Location
8.9
Conveniently situated in a quiet suburb with access to amenities.
Room Quality
8.4
Rooms generally met expectations, but some mentioned issues with the bathrooms and furnishings.
Amenities
8.4
Good amenities noted, but the pool was under maintenance during peak times.
Value for Money
8.9
Generally deemed appropriate for the service and quality experienced.
Food and Beverage
8.4
Breakfast was decent, but some reviews mentioned inconsistent quality.
Overall Experience
9
A mix of positive experiences with significant concerns, leading to a balanced overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:59

Property Description

Luxurious Accommodations with City Views

Experience the epitome of luxury at Hyatt House Johannesburg, Sandton. Each 4-star accommodation offers stunning city views, modern amenities, and elegant decor. Relax in comfort with air conditioning, a flat-screen TV, and a private bathroom complete with free toiletries.

Exceptional Dining and Leisure Facilities

Indulge in a delectable buffet breakfast at the on-site restaurant, or unwind with a refreshing drink at the bar. Take a dip in the inviting swimming pool located on the sun terrace, surrounded by lush gardens. Enjoy the convenience of a shared kitchen, perfect for preparing light meals.

Convenient Location and Services

Located near Gautrain Sandton Station and Sandton City Mall, our hotel offers easy access to the city's top attractions. Benefit from our 24-hour front desk, airport transfers, and complimentary WiFi throughout the property. Book your stay at Hyatt House Johannesburg, Sandton for an unforgettable experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1707 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9
B
Brendan • solo_traveller • za
6
It’s ok. Wouldn’t dash back there.
Pros:

I liked the size of the room and the bath in the bathroom. The lady at the front desk when we checked in was very warm and welcoming. Great that they have a gym and a board meeting room. Very nice full length mirror in the room. Bed was comfy. Great air-conditioner.

Cons:

Both televisions didn’t work, the curtains were falling off the rails, the passageway was dirty, the room service burger was not great. No milk for coffee, only cremora. Breakfast included was ok, nothing special.

2026-05-16 • via Nuitee
M
MS HAFFEJEE • solo_traveller • za
10
2026-05-16 • via Nuitee
Y
Yumna • couple • za
9
2026-05-16 • via Nuitee
P
Petrus • solo_traveller • za
5
Nothing exceptional
Pros:

Central, friendly staff. Large rooms

Cons:

Aircon didn’t work. No towels in the room. Needs maintenance.

2026-05-16 • via Nuitee
N
Nithaar • solo_traveller • za
1
Pros:

Apartment was clean and modern

Cons:

False advertisement. Did not get freezer and dishwasher and stated in advert

2026-05-10 • via Nuitee
T
Thebe • family_with_children • za
10
Felt at ease. Home away from home.
Pros:

Breakfast was delicious, well prepared and more options. Location is well ventured and convenient

2026-05-09 • via Nuitee
N
Nellia Tawengwa • solo_traveller • zw
8
2026-05-06 • via Nuitee
A
Aslam • family_with_children • za
10
2026-05-03 • via Nuitee
B
Bhavani • solo_traveller • za
9
2026-05-03 • via Nuitee
S
Sameer • couple • za
10
My stay at Hyatt Sandton is always on point
Pros:

The staff.

Cons:

Nothing

2026-05-02 • via Nuitee
T
Tom • couple • gb
10
Short, but great stay!
Pros:

Only stayed one night due to flights but what a lovely hotel and the staff are super friendly and Accomodation. Especially the lady from Zim who made an excellent coffee and was nice to chat to at breakfast, sorry we didn’t get your name but thank you.

Cons:

Nothing!

2026-05-01 • via Nuitee
D
David • solo_traveller • au
10
2026-04-30 • via Nuitee
• solo_traveller • za
7
2026-04-30 • via Nuitee
Z
Zakiah • solo_traveller • za
3
Pros:

Breakfast

Cons:

The bed was terrible. Mattress old .. the basin in bathroom was rusted on the side.
Not what I expected.

2026-04-29 • via Nuitee
N
Nazira • extended_group • za
8
2026-04-27 • via Nuitee
L
Lionel • couple • cl
8
2026-04-26 • via Nuitee
P
Pearle • extended_group • us
10
I was awesome.
Pros:

The staff was awesome.

Cons:

Location

2026-04-21 • via Nuitee
M
Maureen • couple • gb
10
Lovely hotel with very friendly, helpful staff.
Pros:

The staff were excellent. Without exception they were friendly and helpful. The room was spotless.

Cons:

There was no bar at the hotel which wasn't particularly clear from the listing, although staff helped us to order a bottle of wine for delivery to have with our dinner. The location was good and felt safe to walk around but there is very little within walking distance.

2026-04-20 • via Nuitee
B
Billlybob • solo_traveller • za
10
2026-04-20 • via Nuitee
A
abdullah • couple • za
9
2026-04-19 • via Nuitee