Hyatt House Johannesburg, Sandton

Hotels
Hyatt House
8.6 (1678 reviews)
125 Ann Crescent, Simba, Sandton , Johannesburg , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good amenities
Cons:
Cleanliness issues
Pool maintenance
Inconsistent food quality

Categories

Cleanliness
7.4
Multiple complaints about the cleanliness of the rooms, including issues with hair and dusty conditions.
Service
9.4
Staff received high praise for being friendly, helpful, and attentive.
Location
8.9
Conveniently situated in a quiet suburb with access to amenities.
Room Quality
8.4
Rooms generally met expectations, but some mentioned issues with the bathrooms and furnishings.
Amenities
8.4
Good amenities noted, but the pool was under maintenance during peak times.
Value for Money
8.9
Generally deemed appropriate for the service and quality experienced.
Food and Beverage
8.4
Breakfast was decent, but some reviews mentioned inconsistent quality.
Overall Experience
9
A mix of positive experiences with significant concerns, leading to a balanced overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:59

Property Description

Luxurious Accommodations with City Views

Experience the epitome of luxury at Hyatt House Johannesburg, Sandton. Each 4-star accommodation offers stunning city views, modern amenities, and elegant decor. Relax in comfort with air conditioning, a flat-screen TV, and a private bathroom complete with free toiletries.

Exceptional Dining and Leisure Facilities

Indulge in a delectable buffet breakfast at the on-site restaurant, or unwind with a refreshing drink at the bar. Take a dip in the inviting swimming pool located on the sun terrace, surrounded by lush gardens. Enjoy the convenience of a shared kitchen, perfect for preparing light meals.

Convenient Location and Services

Located near Gautrain Sandton Station and Sandton City Mall, our hotel offers easy access to the city's top attractions. Benefit from our 24-hour front desk, airport transfers, and complimentary WiFi throughout the property. Book your stay at Hyatt House Johannesburg, Sandton for an unforgettable experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1678 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9
A
Albert solo_traveller ru
9
2026-04-02 via Nuitee
L
Liberty couple zw
3
Pros:

Good location

Cons:

Netflix, DSTV, YouTube, etc
Entertainment is very bad; they need improvement

2026-04-02 via Nuitee
B
Boorhan couple za
10
2026-03-31 via Nuitee
K
kotar couple za
1
Pros:

Wery bad service wery poor

2026-03-31 via Nuitee
A
AHMED couple za
8
2026-03-30 via Nuitee
K
Kelsey Butler extended_group za
10
2026-03-30 via Nuitee
K
Kelsey Butler extended_group za
10
2026-03-30 via Nuitee
S
Scott couple za
5
Pros:

I liked the peace and quiet. And the staff at reception also very friendly and the securities St the gate.

Cons:

I didn't like the fact that communication was bad. There was not feedback on my queries. The chat via the booking.com app has the intersection between myself and the hotel, I was heavily mislead in terms of the bar, when I arrived I was told the bar is not operating but I am more then welcome to Uber eats. But in the chat it said that the bar operates. So I was deeply disappointed by that and it affected my overall stay to he honest. I don't think I'll visit again as I don't take lies lightly.

Also, a smart TV or a smart TV box would also upgrade the TV to be able to watch Netflix and other streaming platforms.

2026-03-30 via Nuitee
L
Lindokuhle XULU solo_traveller za
10
2026-03-29 via Nuitee
V
Vashisht couple mu
7
2026-03-25 via Nuitee
V
Vashisht couple mu
6
2026-03-25 via Nuitee
C
clinton couple za
8
Good Value
Pros:

Centrally located.
Quiet and peaceful.

Cons:

Linen looks old.
Floor at entrance to bartroom needs repair from water damage. Could be a safety risk.

2026-03-24 via Nuitee
S
Samuel couple za
6
2026-03-23 via Nuitee
V
vurombe solo_traveller zw
8
I am impressed and wish to return soon
Pros:

Swiftness of staff, balanced breakfast and immediate attention

Cons:

N/A

2026-03-22 via Nuitee
Y
Yusuf couple za
9
2026-03-21 via Nuitee
S
Shabier couple za
4
Pros:

Location

Cons:

WiFi was not working. Staff were not helpful to try and assist to sorry it out.

Property also never responded to my earlier messages in the week.

2026-03-17 via Nuitee
S
Shabier couple za
4
Pros:

Location

Cons:

WiFi was not working properly. Staff were not very helpful in trying to assist to sort it out.

2026-03-17 via Nuitee
D
Desiree couple za
10
Will be my choice to stay if I come back to Jhb
Pros:

It was very spacious very private and comfortable. Awesome breakfast. So nice to be able to get food on the premises and room delivery. Beautiful outside area under shady trees

Cons:

Unfortunately the outside pub had no stock of anything Was very disappointing. The deck was full of guests looking forward to a nice outdoor supper with some wine or gin and tonic and they had nothing.

2026-03-15 via Nuitee
M
Mbuyelo Teddy solo_traveller za
10
2026-03-15 via Nuitee
L
leo couple gb
10
2026-03-15 via Nuitee