Hotel Savoy and Conference Centre

Hotels
7.8 (1258 reviews)
912 Nelson Mandela Drive , Mthatha , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.76
Several reviews mentioned cleanliness issues, including dusty bathrooms and rooms that could be cleaned better.
Service
8.23
Mixed reviews; some praised staff politeness while others reported poor reception service.
Location
8.77
Consistently mentioned as a positive aspect, with proximity to food and facilities.
Room Quality
7.22
Room quality received varying feedback, with complaints about size and lack of amenities like fridges.
Amenities
7.75
Facilities were appreciated, but missing fridges and poor TV service were noted.
Value for Money
7.71
Perceived as fair given location but some felt prices did not match quality.
Food and Beverage
7.76
Breakfast was positively mentioned, yet there were complaints about limited food variety.
Overall Experience
8.23
Overall sentiment was good, with recommendations for short stays despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:28

Property Description

Central Location and Modern Amenities

Hotel Savoy and Conference Centre in Mthatha offers a prime location and contemporary rooms equipped with air conditioning, flat-screen TVs, and complimentary WiFi. Guests can choose between comfortable 3-star Standard Rooms or upscale 4-star Executive Rooms.

Dining Variety and Event Spaces

With three on-site dining options, including a breakfast restaurant and a pizza and pasta place, guests can indulge in a range of culinary experiences. Additionally, the hotel boasts spacious meeting rooms and conference venues suitable for events of up to 500 attendees.

Convenience and Leisure Facilities

Conveniently located near Savoy Shopping Centre and Mthatha Airport, Hotel Savoy provides free onsite parking, a bar, lounge area, splash pool, and more for guests to unwind and make the most of their stay.

Important information:

Please note, guests are required to show a photo ID and credit card upon check-in. The credit card must match the one used to guarantee the booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 1258 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.77
Room Quality: 7.22
Amenities: 7.75
Value for Money: 7.71
Food and Beverage: 7.76
Overall Experience: 8.23
N
Nokuthula • couple • za
5
You need to have tanks for water supply. It was not nice to be in a hotel without water.
Pros:

The room was neat and clean

Cons:

There was no water

2026-07-03 • via Nuitee
N
Nqwena • family_with_children • za
6
2026-07-03 • via Nuitee
A
Akhona • solo_traveller • za
10
Pros:

I liked everything about the hotel and where it's located, very convenient, close to everything. I'd book it again, we really enjoyed our stay and breakfast was the cherry on top.

Cons:

Nothing, instead I wanted to spend more time there.

2026-07-02 • via Nuitee
V
Vuyokazi • solo_traveller • za
10
Pros:

Everything was in order

Cons:

Nothing

2026-07-02 • via Nuitee
X
Xwashu. • solo_traveller • za
8
Pros:

Staff were friendly and helpful.

Cons:

noise from other rooms and parking people playing music from their cars early in the morning

2026-07-01 • via Nuitee
N
Nobatembu • solo_traveller • za
10
Pros:

Comfort zone and neat room

Cons:

None

2026-07-01 • via Nuitee
E
Elie • couple • za
8
The hotel is in a great location, within walking distance of the shops. I really enjoyed the modern
Pros:

The hotel is in a great location, within walking distance of the shops. I really enjoyed the modern design of the executive room and the excellent breakfast. I will definitely stay there again whenever I am in Umtata.

2026-06-30 • via Nuitee
M
Masi • solo_traveller • za
10
Pros:

Breakfast was scrumptious

2026-06-30 • via Nuitee
A
Aphiwe • couple • za
2
2026-06-29 • via Nuitee
J
Jaco • solo_traveller • za
8
2026-06-28 • via Nuitee
Z
Zizo • couple • za
10
2026-06-28 • via Nuitee
M
Myan Raju • solo_traveller • za
10
2026-06-28 • via Nuitee
M
Myan Raju • solo_traveller • za
10
2026-06-28 • via Nuitee
S
Shepherd • couple • za
10
2026-06-27 • via Nuitee
L
Lundi • solo_traveller • za
8
Fresh, clean, and comfortable.
Pros:

Cleanliness of the property. Comfortable space.

Cons:

Value for money.

2026-06-26 • via Nuitee
A
Alex • solo_traveller • za
7
2026-06-23 • via Nuitee
X
Xolelwa • family_with_children • za
10
2026-06-23 • via Nuitee
N
Nonkqubela • solo_traveller • za
9
Pros:

Location,friendly,efficiency & informative staff

Cons:

Food was always cold & had to request the assistants to warm it.Not all juice flavours were on the station & we had to ask for orange juice,only to be served 1 glass.

2026-06-22 • via Nuitee
M
madikizela • solo_traveller • za
10
2026-06-22 • via Nuitee
M
madikizela • solo_traveller • za
10
2026-06-22 • via Nuitee