The Bank Hotel & Bistro

Hotels
8.1 (1323 reviews)
28-29 Grand Parade , Hastings , gb

Facilities

Non-smoking rooms
Family rooms
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Comfortable room
Cons:
Noise issues
Service hours

Categories

Cleanliness
7.49
Some reviews mention issues with cleanliness, specifically the bathroom experience and discomfort.
Service
8.46
Most reviews reflect positively on the friendly staff, despite some concerns over availability.
Location
8.5
Location is frequently praised for its proximity to the sea and convenience.
Room Quality
7.95
Rooms are generally described as comfortable and well-appointed, although some noise issues were noted.
Amenities
7.98
Amenities are appreciated, though there were some minor issues mentioned regarding facilities.
Value for Money
8.44
Good value is often highlighted in the reviews, particularly for room pricing.
Food and Beverage
7.99
No specific issues or praises noted, considered standard for this hotel tier.
Overall Experience
7.96
Overall experience is positive despite some drawbacks mentioned in individual reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:58

Property Description

Beachfront Location
Located on the stunning beachfront in Hastings, The Bank Hotel & Bistro offers a picturesque setting for your getaway. Just steps away from the sandy shores, enjoy the soothing sounds of the waves and breathtaking sea views from select rooms.

Comfortable Accommodation
Relax in the well-appointed rooms featuring a cozy seating area, flat-screen TV, and a private bathroom. Some rooms even offer scenic sea views, adding an extra touch of luxury to your stay. With complimentary WiFi and essential amenities provided, your comfort is our priority.

Delicious Dining Options
Start your day right with a delicious breakfast spread at The Bank Hotel & Bistro. Choose from a variety of options including à la carte, continental, and Full English/Irish breakfast to fuel up for a day of exploring the nearby attractions.

Experience seaside charm and exceptional hospitality at The Bank Hotel & Bistro. Book your stay now for a memorable beachfront retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 1323 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
M
Marie solo_traveller ch
6
2026-05-16 via Nuitee
P
Ping couple cn
1
千万不要选择这家酒店 Pls do not choose this hotel
Pros:

我和我的朋友是下午13:45到达酒店的 ,工作人员是一位年长的女士 ,她和我们说必须等到14:00 才能check in ,等待的时间也没有地方坐,说必须消费才能坐下等,其实房间早已整理好,就是想让我们消费,14:00 的时候就给我们了这个房间,非常非常破旧 ,就一扇很小的窗,床也非常小,我订的是双床的,她说我没有备注 ,要再付45镑才能变为两个床,总之千万不要预定这家酒店,一切都非常糟糕。My friend and I arrived at the hotel at 1:45 PM. The staff member at the front desk was an older lady. She insisted that we had to wait until 2:00 PM to check in, even though it was only 15 minutes early. During the waiting time, there was nowhere for us to sit unless we bought something, as she clearly said seating was only for customers who made a purchase. In fact, the room was already cleaned and ready, so it felt like they were just trying to make us spend more money.

At 2:00 PM, she finally gave us the room, but it was extremely old and shabby. There was only one very small window, and the beds were tiny. I had booked a twin room, but she claimed that I had not made a note for it and said we would need to pay an extra £45 to get two separate beds.

Overall, the experience was terrible. The service attitude was unfriendly, and the room conditions were far below expectations. I strongly do not recommend booking this hotel — everything about the stay was disappointing.

2026-05-14 via Nuitee
F
furrycoat Couples Crowborough, East Sussex, England
10
Excellent
Pros:

Excellent place. Really unique. It’s a refurbished bank and our bathroom was clearly a former safe!
Everything was clean and tidy. Our bed was comfy. Plug sockets either side.
Check in / out super quick and friendly.
We will definitely return. 👍

2026-05-10 via Tripadvisor
M
Maria solo_traveller gb
10
Pros:

good price nice location

2026-05-10 via Nuitee
M
Martyn couple gb
9
Everything was great.
Pros:

Excellent location. Clean and comfortable.

Cons:

We liked everything. Would have loved check out to be 11am rather than 10. 😊

2026-05-10 via Nuitee
P
Paul solo_traveller gb
9
2026-05-09 via Nuitee
A
Alison solo_traveller gb
7
Comfortable, nice view , noisy road, limited check in and not any leeway
Pros:

Nice location central. and right by the beach. The bed was comfortable.

Cons:

Noise from the road outside via motorists motor bikes and lorries. People walking around in neighbouring rooms. Very limited check in time also of justb2 hours. They need to have an alternative solution for people who cannot check in at the very limited time they specify. I was charge extra this isn’t very accommodating. And to be honest very inconvenient.

2026-05-09 via Nuitee
L
Louisa family_with_children gb
3
check what you are actually being given before you arrive
Pros:

comfortable beds. seafront. good breakfast in the cafe opposite

Cons:

We booked and paid for a family room for us and our son. We were given 2 rooms, one set up for a child with a cuddly toy and no batheroom, and another for us. They were on opposite sides of a corridor. and on a fire exit corridor. This is not safe. And not what we booked

2026-05-07 via Nuitee
B
Barber solo_traveller gb
9
2026-05-05 via Nuitee
S
Snyman extended_group gb
5
Hastings is nice. This hotel is Hastings
Pros:

Location

Cons:

Toilet was not in room despite photos that made it look ensuite. They also do not offer bag storage after check out which is quite a basic amenity.

2026-05-04 via Nuitee
J
Janina solo_traveller de
5
Es war zweckmäßig aber Meerblick Aufpreis hat sich nicht gelohnt und ich habe Rückenschmerzen von der Horror Matratze
Pros:

Die Nähe zum Meer

Cons:

Die Matratze ist ein Albtraum, die alten Spiralen haben sich in meinen Rücken geboren und ich hab heute noch schmerzen, ich musste dann auf Kopfkissen schlafen weil es unerträglich war. Und es was extrem laut von der Straße da die Fenster nicht isoliert sind und in der Nacht haben Leute im Nachbarhaus extrem laut Musik gespielt und man hört jeden Schritt der im Haus gelaufen wird!

2026-05-03 via Nuitee
S
simon solo_traveller gb
7
Pros:

Location is great, right by the free parking roads at the back. Lovely sea view. Bed is huge and mega comfy. Plenty of pillows. Shower good power and nice temp. Goat Ledge fun spot opposite the hotel on the beach. Room was nice and clean. Staff seemed pleasant. Decor of the room was good. Felt cosy. Had the facilities you needed, even an iron and board.

Cons:

If you are a light sleeper the night club a few doors down might be an issue. Although ear plugs were avaliable in the room. The room above the floor creaks when someone's walking about.
There is a large window above the toilet room. When going to the toilet in the night can be an issue waking the other person in bed up when switching the light on.
Check in, you will need to get there before 5pm. As if later you will have an issue checking in.

2026-05-03 via Nuitee
C
C. family_with_children nl
7
De kamer was prima, maar verder stelde het hotel niet veel voor
Pros:

De kamer was netjes. Fijn dat onze zoon op dezelfde gang een eigen kamer had.
Leuk dat de badkamer nog een kluisdeur had.

Cons:

Er was geen restaurant. Ontbijten kon pas vanaf 9 uur. Bij het eenpersoons matras kon je de veren voelen.
Personeel was niet actief.
Het parkeren van de auto kon alleen in de straten eromheen.
We hadden geen uitzicht op de zee.

2026-05-02 via Nuitee
S
sara extended_group gb
8
2026-05-02 via Nuitee
A
Alan solo_traveller gb
6
Pros:

The room was very comfortable and nice view of the sea from the window. Not really sure why you need it so many cushions on the bed. Plenty of parking on the road right outside the hotel

Cons:

Turned up the breakfast on the first warning at 8:30 as advertised to be told they weren't starting serving till 10, and no breakfast on the second day of my stay, the bistro was closed but that might have been a blesssing as it was quiet.

2026-04-30 via Nuitee
D
Dik couple nl
8
Pros:

leuke ruime kamer. Mooie locatie, pal aan het strand.

Cons:

Is was geen ontbijt mogelijk. Geen veilige parkeerplek in de buurt.

2026-04-28 via Nuitee
J
j3ono solo_traveller gb
9
Pros:

Lovely sized room and wonderful bed 😊

Cons:

No smart tv

2026-04-23 via Nuitee
L
Lee solo_traveller gg
9
Pros:

Lovely place to stay if you are exploring Hastings. Right on the border with St Leonards, so easy access to 2 train stations.
Very close to bars, cafes, shops in St Leonards, beach over the road. Hastings a short walk or get the train 1 stop.
Room was clean, felt fresh, beautifully decorated and comfortable. Bed was great, so comfy.

2026-04-22 via Nuitee
R
Rosemaree couple au
8
Great location on the seafront... fabulous views
Pros:

Location was fabulous.. awesome views. Little bit of street noise but ear plugs were provided 😀

Cons:

The parking but we were aware prior to our stay

2026-04-21 via Nuitee
M
Mario da solo_traveller br
10
Pros:

The place is very pleasant and comfortable, with smoothly pinches of sea behavior.

2026-04-19 via Nuitee