The Bank Hotel & Bistro

Hotels
8.1 (1250 reviews)
28-29 Grand Parade , Hastings , gb

Facilities

Non-smoking rooms
Family rooms
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Comfortable room
Cons:
Noise issues
Service hours

Categories

Cleanliness
7.49
Some reviews mention issues with cleanliness, specifically the bathroom experience and discomfort.
Service
8.46
Most reviews reflect positively on the friendly staff, despite some concerns over availability.
Location
8.5
Location is frequently praised for its proximity to the sea and convenience.
Room Quality
7.95
Rooms are generally described as comfortable and well-appointed, although some noise issues were noted.
Amenities
7.98
Amenities are appreciated, though there were some minor issues mentioned regarding facilities.
Value for Money
8.44
Good value is often highlighted in the reviews, particularly for room pricing.
Food and Beverage
7.99
No specific issues or praises noted, considered standard for this hotel tier.
Overall Experience
7.96
Overall experience is positive despite some drawbacks mentioned in individual reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:58

Property Description

Beachfront Location
Located on the stunning beachfront in Hastings, The Bank Hotel & Bistro offers a picturesque setting for your getaway. Just steps away from the sandy shores, enjoy the soothing sounds of the waves and breathtaking sea views from select rooms.

Comfortable Accommodation
Relax in the well-appointed rooms featuring a cozy seating area, flat-screen TV, and a private bathroom. Some rooms even offer scenic sea views, adding an extra touch of luxury to your stay. With complimentary WiFi and essential amenities provided, your comfort is our priority.

Delicious Dining Options
Start your day right with a delicious breakfast spread at The Bank Hotel & Bistro. Choose from a variety of options including à la carte, continental, and Full English/Irish breakfast to fuel up for a day of exploring the nearby attractions.

Experience seaside charm and exceptional hospitality at The Bank Hotel & Bistro. Book your stay now for a memorable beachfront retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 1250 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
K
Kim solo_traveller gb
5
Convenient position. Nice view Bit shabby
Pros:

Position to town

Cons:

Bit basic and neglected

2026-02-14 via Nuitee
T
Tiffany extended_group hk
10
2026-02-13 via Nuitee
L
Lucinda couple gb
1
2026-02-12 via Nuitee
K
Kev solo_traveller gb
9
Love this place, I felt very comfortable
Pros:

Sarah is brilliant!,….. really enjoyed my stay, the value for money was unrivaled…… I’ll definitely be back with friends as it’s well placed & parking is ok too

Cons:

Nuffin

2026-02-12 via Nuitee
M
Mimi solo_traveller us
2
Ugh.
Pros:

Clean enough. I think the room showed people care about the presentation but the quality of the stuff is low so there's not much they can do. Bathroom looked fine. I didn't use the bathroom or the bed. Just sat in a chair and tried to work for an hour.

Cons:

The room was next to a double lane road by the ocean with constant traffic noise and no triple-glazing. Drafty. Plus horrible construction noise from the building next to my room, I couldn't work and there was NO STAFF to change my room. The one employee left shortly after I arrived. The pub was also closed around 2 so the whole place felt COLD to me. I wanted peace and coziness and got noise and drafts. I would like a REFUND.

2026-02-12 via Nuitee
D
Dan couple gb
10
2026-02-12 via Nuitee
S
Selina solo_traveller gb
10
Pros:

View of the beach

Cons:

NA

2026-02-12 via Nuitee
P
Paul couple gb
8
Pros:

Nicely decorated, using a lot of the original bank features.

Cons:

The bed was a bit uncomfortable, too soft for us.

2026-02-12 via Nuitee
K
Kev solo_traveller gb
9
Great service….. polite staff & very helpful, I’ll bring my mates here, it’s great value thank you Sarah x
Pros:

Loo Ed this place,….. I’ll deffo come back as it’s so well placed in town

Cons:

Nothing

2026-02-11 via Nuitee
E
ed solo_traveller gb
10
2026-02-09 via Nuitee
L
Lee couple gb
9
Pros:

Had the sea view room. Great view, even on a windy rainy day. Comfy bed. Warm. Quirky room. Really liked it!

Cons:

Nothing

2026-02-08 via Nuitee
I
Iain solo_traveller gb
10
The best-priced property where I have stayed, and the easiest to check in.
Pros:

The location was great, and it was the best stay I've had since using Booking.com. So easy to check in, problem-free and friendly.

Cons:

Nothing

2026-02-08 via Nuitee
A
Adrian solo_traveller gb
5
Cons:

Room was cold, no breakfast available on Sunday.

2026-01-31 via Nuitee
S
Sharon couple gb
8
2026-01-30 via Nuitee
S
SOFIA couple gb
9
Pros:

Very clean and well decorated hotel close to the main streets in St.Leonards. Very good value, enjoyed my stay.

2026-01-29 via Nuitee
C
Caroline couple gb
5
2026-01-29 via Nuitee
D
Daniela couple gb
6
Good for 1 night
Pros:

The property is on the seafront, close to St Leonard station and there are a few shops nearby. The room was large and clean and equipped with all toiletries but you need to go up quite a few stairs and there is no lift.

Cons:

I firstly thought I would be at the property around 2pm for check in and so I told them. The check in though is open from 3 to 5pm and despite me ensuring them I would be there before the deadline they were keeping sending me messages that I was expected to check in earlier and that the staff had to leave soon. That was annoying as it seemed they planned to leave earlier based on my guess but they couldn’t as I had a change of plan.

2026-01-28 via Nuitee
F
Francesca extended_group gb
6
Pros:

The place was ok, it had a really nice view on the seaside and the bed was comfortable and warm.

Cons:

The place was quite noisy, there were earplugs supplied, and pretty cold, even though inside the bed was ok. What I didnt like is that I asked in advance if we could delay the check out and they said yes (I could have cancelled the reservation by then) and on the day of the check out they said it was not possible anymore. If I knew when I asked I was not going to reserve it as it changed all out plans and it ended up being a problem.

2026-01-28 via Nuitee
P
Paul solo_traveller gb
9
2026-01-27 via Nuitee
S
Sharon couple gb
10
Pros:

lovely staff. The room was lovely, bed was so comfortable. Great touch with the earplugs. Lovely breakfast good price. Nothing to complain about , would definitely stay again.

2026-01-26 via Nuitee