Home2 Suites By Hilton Richmond Short Pump

Hotels
•
Home2 Suites by Hilton
9 (444 reviews)
209 Towne Center West Blvd , Richmond , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
High parking fee
Mediocre breakfast options
Room discomfort issues

Categories

Cleanliness
8.71
Several reviews praised the cleanliness specifically, but also highlighted some issues like empty toiletries.
Service
9.68
Many reviews mentioned friendly and exceptional service from the staff.
Location
9.72
Multiple reviews highlighted the good location with walkable options for dining and shopping.
Room Quality
8.67
Rooms were described as spacious and comfortable, but there were some complaints about furniture arrangement and bed comfort.
Amenities
8.7
The pool received mixed feedback regarding temperature; other amenities also had minor issues.
Value for Money
8.66
Some price complaints arose mainly due to added parking fees.
Food and Beverage
8.21
Breakfast options were generally deemed mediocre by guests.
Overall Experience
9.68
Guests overall felt satisfied with their stay and planned to return, indicating a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:12

Property Description

Modern Comfort and Convenience

Convenient Location: Situated just 23 km from the Greater Richmond Convention Centre, Home2 Suites By Hilton Richmond Short Pump offers easy access to key attractions.

Amenities: Enjoy a comfortable stay with air-conditioned rooms, free WiFi, and a delicious continental breakfast.

Relaxation: Unwind on the sun terrace or explore nearby attractions like the Museum of Confederacy and Virginia Commonwealth University School of the Arts.

Book your stay at Home2 Suites By Hilton Richmond Short Pump for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 444 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 9.68
O
Omar • couple • sa
10
2026-01-29 • via Nuitee
B
Brandon • family_with_children • us
6
It was pleasant.
Pros:

I didn't eat breakfast. I did like the location.

Cons:

Room size and the mini kitchen. I expected it to be bigger with a table!

2026-01-26 • via Nuitee
L
Lisa • extended_group • us
10
Pros:

Very clean

Cons:

.

2026-01-24 • via Nuitee
D
Diane • couple • us
10
2026-01-23 • via Nuitee
M
monya • couple • us
10
Cons:

I don't like the fact that we have to pay for parking .
It would be something different if we parked off the property

2026-01-22 • via Nuitee
F
Francis • couple • us
9
Very nice
Pros:

People were very nice, good location

Cons:

The front entrance is not clearly marked, we drove around building twice to figure out where to go in at night

2026-01-19 • via Nuitee
M
Melissa • couple • us
10
2026-01-17 • via Nuitee
K
Katherine • couple • us
3
Pros:

Lobby

Cons:

Room

2026-01-15 • via Nuitee
T
Thomas • family_with_children • us
10
Pros:

Clean. Friendly staff

2026-01-10 • via Nuitee
K
Kristen • extended_group • ca
8
2026-01-08 • via Nuitee
J
Jennifer • extended_group • us
10
2026-01-01 • via Nuitee
J
Jennifer • extended_group • us
10
2026-01-01 • via Nuitee
S
Silva • couple • us
9
2025-12-20 • via Nuitee
G
Gavin • couple • us
10
2025-12-17 • via Nuitee
D
Diane • couple • us
10
Great place
Pros:

Breakfast was great, also good location

Cons:

Maybe add different kinds of meat

2025-12-16 • via Nuitee
W
Waller • solo_traveller • us
8
2025-12-15 • via Nuitee
N
Najjee • couple • us
8
This hotel was perfect for my one night sat and it was a very big room in my opinion
Pros:

It was clean

Cons:

Nothing that I didn’t like

2025-12-08 • via Nuitee
K
Kiara • solo_traveller • us
10
Pros:

Friendly staff very clean

Cons:

I didn’t know about the parking fee

2025-12-08 • via Nuitee
J
Jan • couple • us
10
A pretty good but why are we now being charged $10 to park, which I am sure is going to go up yearly
Pros:

Wedid not know it closed at 9 and missed it

Cons:

A later breakfast

2025-11-13 • via Nuitee
B
Broome • couple • us
10
2025-11-13 • via Nuitee