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Facilities
Property facilities
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Fitness facilities
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Free WiFi
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24-hour front desk
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Garden
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Luggage storage
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Designated smoking area
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Concierge service
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Elevator
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Fitness facilities
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Parking (limited spaces)
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Offsite parking reservations required
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Banquet hall
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Well-lit path to entrance
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Stair-free path to entrance
Review Highlights
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Property Description
Discover a hidden gem in the heart of Kyoto’s Sakyo Ward, Hotel Okura Kyoto Okazaki Bettei invites you to experience unparalleled luxury and comfort.
Exceptional Accommodations
Unwind in one of our 60 elegantly designed guestrooms, equipped with free minibar items, plush down comforters, and luxurious Egyptian cotton sheets. Each room features an LCD television and a spa-like bathroom for the ultimate relaxation.
Culinary Delights
Savor exquisite French cuisine at our renowned restaurant, ヌーヴェル・エポック, or enjoy a casual experience at our cozy coffee shop. Full breakfasts are served daily, ensuring you start your day energized and ready to explore.
Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the property and utilize our concierge services for personalized assistance. Our fitness center and scenic garden offer perfect spots to recharge after a day of adventure.
Book your stay today and immerse yourself in the enchanting culture of Kyoto!
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Clean & Safe Stay (Okura Nikko Hotels)
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General
Cashless transactions are available
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Guest type
Essential workers only - NO
Property policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
-
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Clean & Safe Stay (Okura Nikko Hotels)
-
General
Cashless transactions are available
-
Guest type
Essential workers only - NO
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Covid
Property does not offer onsite COVID-19 testing
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General
Professional property host/manager
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General
Unicode Support false
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Health & Safety
Property does not require health documentation at check-in
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Pets
Service animals are allowed
Location
Guest Reviews
最近では、普通のビジネスホテルでも用意されているフェイシャルアメニティが撤去されているとのことで、部屋には置かれてなかった。
わざわざ電話をして取り寄せることになったのが、残念。
施設もサービスも素敵で、ゆっくりと過ごせました。
We were excited to stay at this hotel with our toddler. Unfortunately despite it being advertised on Expedia that cribs were free, we were surprised at check-in with a 2000 Yen ($20 CAD) charge per night for the use of a crib. We eventually got this charge refunded, but not without hassle. The first night my in-laws, staying in the room next door, only had lukewarm water for their shower. On the second night I went to bathe my toddler and only had cool water. When I brought it up the next day with staff (I did not bring it up that night as we were tired, cold, and it was past baby's bed time) a staff member came to our room to show me how to use the shower. Despite me clearly communicating using a translation app that I knew how to access hot water, there just wasn't any hot water, I was basically told that it was user error on my end since there was no hot water. I don't think that their hot water facilities are sufficient for the size of the property. While I can accept a charge for a crib (but not when it is advertised as free), and I can accept a less than ideal shower, I can not accept either of these things given how expensive the hotel was. If I was paying a rate for a basic hotel? Sure. But when a property charges luxury prices, a hot shower is a basic amenity expected. I would not stay at any Hotel Okura again.
スタッフの方々にとても優しく迎えていただき感動しました。
环境优美，布局很有特色
This is a fabulous hotel to stay at. My family and I loved the experience.
Staff met us before the door and used a cart to bring our luggage inside. We were met immediately and offered comfortable seats and asked for our passports. They found our reservation and checked us in. They noticed that one of our children would be celebrating his birthday during our stay and brought him gifts of chopsticks. The service was stellar and continued at this high level throughout our stay and beyond (they shipped items we left to our next stop on our tour).
The rooms are comfortable, very clean, and roomy. The mattresses and pillows are very comfortable. We found origami cranes on our bed, which was a lovely touch.
Breakfast exceeded our expectations.There was a first course of breads with a bento box. We ordered the American breakfast but it came with very Japanese touches: salad with local greens, a salmon sushi, and several others. The main course was equally wonderful.
The hotel property abuts a shrine and they created a garden space that was as nice as the shrine. We were with walking distance to the Philosophers Path.
We used the buses to get to the city center. Stops for the various lines were a few steps from the hotel and just around the corner. We also walked there and back on our first evening.
The hotel staff were gracious and efficient in getting us a taxi reservation to the main train station and communicated our destination to our driver.
We only stayed there for 1 night but wauw didn’t want to leave the next day.
This hotel is so spacious and that gives a certain calm to it.
We were blown away, from check in to the rooms, the garden, ….
Breakfast was terrific, not too much just perfect.
The service and the attention to detail was truly remarkable.
Despite that we only stayed there 1 night, it is 1 of our favorite hotels now.
Next time, we definitely will stay longer.
Thank you to the staff.
レストランのメニューがもう少しいろいろあるとうれしい
気持ちよく宿泊する事が出来ました。
明日の朝食が楽しみです
初めでしたがゆっくり過ごせました。
This is a small hotel, very quiet. Our room faced greenery. The furnishings reflect Japanes style and culture. The room was extremely comfortable. The staff are very helpful (after they misplaced our bags the day we arrived !). The lobby and dining area are very quiet. We felt as though we one of only a few guests in the building although I know that wasn't true. Not cheap, but worth the cost.
It was a beautiful hotel and the service was impeccable. Only issue I had was there was no business center. However, I made the lobby area work and had an amazing view into the garden. Would definitely come again.
This is a decent hotel overall - clean well furnished bedrooms with all the facilities that you might require - if seriously expensive. Downside really amounts to F&B. This offering is woefully below what one would expect. To eat dinner in the hotel restaurant requires three days notice and a minimum of ¥ 22,000 per person (USD150). There is a lounge menu but this is hard to access - essentially the hotel offered only coffee and free wine between 3 and 6 pm (sparkling wine came from a barrel!) A glass of wine on the lounge menu if you can find it before 9pm is around ¥4,000. Breakfast is too expensive - ¥6,500 for a continental breakfast delivered in single portions - you keep having to ask for the second croissant or pain au chocolat! Compare this to ¥5,000 for a great room service delivered breakfast at the Mandarin Oriental in Tokyo and you can see the level of overprice. The Okura in Tokyo also offers better value!. The hotel is around 30 mins walk from downtown so a ¥1,000 to ¥2,000 taxi each way. So perhaps if you want Okura style at a sensible price, try the Okura in town instead.
とても、素晴らしかったです。
是非、又機会がありましたら宿泊をしたいと
思っております。
Beautiful new property. In an isolated area with not much nearby. Far from downtown. Breakfast extra but excellent.
Very quiet, clean and well equipped room with view of temples.
10min+walk to Nanzenji Temple, blue bottle coffee.
Quality hotel with great rooms and decor.
Merci
The staff were very nice and accommodating. The facility is beautiful, clean and located conveniently near public transit.
Excellent stay in Kyoto
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