LUV Tulum

Hotels
Independent
9.4 (13 reviews)
Carr. Tulum-Boca Paila, Tulum, QROO, 77766 , Tulum , MX

Facilities

Free breakfast
Free WiFi
Continental breakfast
Concierge service
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
Front desk (limited hours)
On private beach
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.7
Service was highly appreciated by guests for being attentive and friendly.
Location
8.6
The hotel is perfectly located in a desirable area with easy access to key amenities.
Room Quality
7.9
Rooms were generally comfortable and well-maintained, though some minor issues were reported.
Amenities
7.2
The amenities were satisfactory but some guests noted room for improvement, especially in terms of variety.
Value for Money
6.9
Mixed reviews on pricing, with some feeling it was justified and others finding it slightly high for the offered services.
Food and Beverage
7.5
Food and beverage services received positive feedback, though a subset of guests found the pricing on the higher side.
Overall Experience
8.4
The majority of guests had a positive overall experience and expressed a desire to revisit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-09 02:02

Property Description

Beachfront Paradise
Indulge in a stay at LUV Tulum with a private beach just steps away. Enjoy complimentary breakfast and concierge services, with free wifi and parking available.

Breathtaking Views
Relax in one of the 17 guestrooms featuring rainfall showerheads and free toiletries. Stay connected with complimentary wifi.

Convenient Location
Explore nearby attractions such as Tulum Mayan Ruins and Sian Ka'an Biosphere Reserve. Tulum Intl. Airport is just a short drive away.

Book now to experience luxury by the sea at LUV Tulum.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

9.4
Based on 13 reviews
Cleanliness: 8
Service: 8.7
Location: 8.6
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.5
Overall Experience: 8.4
D
David partner
10
Pros:

Amazing Location, close enough to walk North to Restaurants and South to Wild Tulum as it was 30 years ago and Sian Khan Biosphere. The Bar and Restaurant provide excellent Breakfast, Cocktails and meals.

2025-05-14 via Nuitee
C
Chrishaunna E
10
Pros:

Very nice location close the beach. Staff was very nice and attentive

2025-04-08 via Nuitee
M
Maria family
10
Pros:

Amazing place, very peaceful and unique. Excellent service and very very caring stuff. Bartender guy Angelo is a sweet heart ! Cleaning lady’s so sweet and professional!!! Manager Arturo - always one step ahead of all your needs !
Definitely coming back !

2025-03-05 via Nuitee
V
Victorino partner
10
Pros:

Perfect place!

2025-02-24 via Nuitee
A
Antoine
6
Avis mitigé sur cet hôtel!
Pros:

We were quite mixed about the experience offered by Luv Tulum. Here are our points:
Positives:
The location is absolutely stunning; we have access to a private beach, which makes the experience very enjoyable.
The continental breakfast was very good.
The servers at the restaurant were exemplary, and we received excellent service.
The hotel is situated in one of the quietest areas of Tulum, which made the experience "relaxing" as we originally desired!
Negatives:
The breakfast was very repetitive; we were there for 4 days, and the menu did not change. It's a shame not to offer more variety.
The hotel's restaurant is overpriced, sometimes even more expensive than some places in Tulum. For example, the plate with 3 tacos for 20 USD, while you can generally find 4 tacos for 15 USD at beachside locations.
No hot water upon arrival in the room, but it was effectively resolved the following day.
The bathroom lacks privacy, as there are no real doors separating the shower area from the rest of the room.
The room is sorely lacking in amenities: No mosquito nets, which made sleeping unpleasant. No air conditioning, which was also not ideal for sleeping. No fridge to store even water for hydration (considering the prices the hotel charges for water, it's a real shame not to provide a fridge for guests).
We had ordered to-go breakfasts as we had an excursion planned for the day, but the hotel did not fulfill the service.

2025-02-13 via Nuitee
R
Rhonda family
8
Pros:

The rooms are beautiful, the beach is perfect, it’s close to a lot of cute places and the staff works very hard to keep guests happy.

2025-01-04 via Nuitee
E
ewelina
10
Pros:

Beautiful location, stunning views, my biggest problem was that The AC is turned off every morning, the doors and windows have huge spaces under and above letting the hot humid air in. Hard to sleep. Some windows are just holes you can’t close. So if u need AC be aware.

2024-06-29 via Nuitee
J
Jeronimo friends
6
Pros:

The location of the property was good, what I don’t like was that the toilets work only half of the time and AC didn’t work if you love sleeping drenched in sweat well this is the spot for you for the price that you pay everything should work.

2024-06-12 via Nuitee
D
Denise partner
10
Pros:

We absolutely loved our stay at Luv. I have made searching for an accommodation on the beach a study and I am so happy I went for this one. I think comparing to the other accomodations, it’s fairly priced for a beachfront hotel. The huts and surroundings are beautiful and the staff is amazing. They were always smiling and available. The main reasons why we have picked this place is because it’s quiet and private. The inclusive breakfast is delicious too. We would definitely recommend and come back to Luv

2024-04-30 via Nuitee
A
ASHER partner
10
Pros:

Beatiful and peaceful hotel. Such a great, warm and welcoming staff that makes the stay even better

2024-04-28 via Nuitee
D
Daniela partner
10
Pros:

It was quiet and relaxing. Love waking up looking at the beach and listening to the waves.

2024-02-01 via Nuitee
R
Robert
10
Pros:

Very magical place. Not fancy, low thrills, but a beautiful beachfront hotel that will transport you to a different time and place. Paradise found.

2023-12-22 via Nuitee
P
Paul
10
Favourite hotel in Tulum
Pros:

A wonderful hotel in the prime location on Tulum Beach - very friendly and helpful staff. Super full service breakfasts and excellent food and drinks through the day. Our favourite hotel in Tulum - small and exclusive with a real touch of style.

2022-02-09 via Nuitee