Hygie Boutique Hotel

Hotels
5.8 (254 reviews)
401 Rue Notre-Dame Est , Montréal , ca

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Express check-in/check-out
Private check-in/check-out
Shared kitchen
Pet basket
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Affordable price
Cons:
Rude service
Poor room quality
Lack of amenities

Categories

Cleanliness
4.78
Some rooms were described as dirty and poorly maintained.
Service
4.25
Check-in was described as rude and unhelpful.
Location
8.79
Great location mentioned in multiple reviews.
Room Quality
4.24
Rooms are cold, lack soundproofing, and some are in the basement.
Amenities
4.27
Lack of room service and insufficient amenities noted.
Value for Money
8.23
Economical price point; expectations adjusted for cost.
Food and Beverage
6.08
No feedback provided regarding food and beverage aspects.
Overall Experience
5.75
Mixed feelings; positives balanced by significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:15

Property Description

Luxurious Accommodations
Indulge in comfort at Hygie Boutique Hotel with elegantly designed rooms featuring modern amenities like free WiFi and flat-screen TVs. Enjoy garden views and complimentary toiletries for a truly relaxing stay.

Prime Location
Located near iconic landmarks such as Clock Tower Beach and Place Jacques Cartier, our hotel offers easy access to Montreal's top attractions including Notre Dame Basilica and Old Port of Montreal. Explore the city effortlessly from our central location.

Charming Outdoor Spaces
Unwind in our garden or on the terrace, perfect for enjoying a peaceful morning coffee or a serene evening under the stars. Experience tranquility in the heart of bustling Montréal at Hygie Boutique Hotel.

Book now for an unforgettable stay at Hygie Boutique Hotel, where luxury meets convenience in the vibrant city of Montréal.

Important information:

All hotel accommodations are conveniently located on a single level within the establishment, which occupies a semi-basement space.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 254 reviews
Cleanliness: 4.78
Service: 4.25
Location: 8.79
Room Quality: 4.24
Amenities: 4.27
Value for Money: 8.23
Food and Beverage: 6.08
Overall Experience: 5.75
Y
Yann • couple • ca
1
La PIRE nuitée de ma vie, absolument horrible comme hotel.
Pros:

RIEN ! C’était absolument horrible.

Cons:

Pas d’eau chaude après avoir laissé couler le robinet pendant 10 minutes.
Pas de chauffage ! Il faisait 11.5 degrés celsius à notre arrivée dans la chambre. Et la matin 10.5 !
Toutes les prises de courant ne fonctionnaient pas, mis à part celle dans la salle de bain. Donc pas de cafetière, pas de frigo, pas de télé ( pas de pile non plus dans la manette en plus de ne pas avoir de courant.)
Les Draps puaient.
AUCUN moyen de joindre le personnel. Ils me répondent pas au téléphone.

2026-02-09 • via Nuitee
F
felix • couple • ca
3
Pros:

Bien situé pour l'igloo fest

Cons:

L'annonce stipule un stationnement malheureusement non disponible ce qui a causé désagrément .l'entrée et les chambres au sous-sol sont sombre, de plus l'éclairage est agressant

2026-01-25 • via Nuitee
R
Rebecka • solo_traveller • ca
1
2026-01-25 • via Nuitee
S
Shrestha • couple • ca
1
Pros:

Notbing!

Cons:

No toiletries, No heat control, No hot water, No customer service!

2026-01-04 • via Nuitee
C
Chlorissa • solo_traveller • au
2
Stay somewhere else unless you are on a strict budget and want to be spoken to rudely and treated poorly.
Pros:

Was in a good location and the bed was comfortable but I did come off an overnight bus.

Cons:

The guy who checked me in was very rude, worst check in I’ve ever experienced. Refused to check me in (I booked the night prior knowing I would get in very early in the morning, prearranged my check in time despite them saying front desk is 24/7) however I showed him my messages with the hotel via customer service because the hotel doesn’t respond at all. Says it’s 24/7 but there’s never anyone at the front desk, you have to go stand in the cold and ring the bell to get anyone’s attention. 0/10

2025-12-05 • via Nuitee
N
Naseer • solo_traveller • ca
5
2025-11-27 • via Nuitee
A
ALEXANDRE • family_with_children • fr
7
Bien mais sans plus
Pros:

L'emplacement

Cons:

Chambres en sous sol, sans vue vers l'extérieur

2025-11-08 • via Nuitee
R
Rick • solo_traveller • us
4
Cons:

You get what you pay for. Noisy until midnight. No TV remote. College dorm atmosphere. Not for adults.

2025-10-19 • via Nuitee
L
Louise • family_with_children • gb
5
Good location but run down.
Pros:

Location great

Cons:

My room was very cold with a terrible draft. Even putting the electric fire on permanently did little to help. Stylish but tired decor. Inadequate hot water the first morning of a two day stay.

2025-10-12 • via Nuitee
H
Hang • couple • ca
3
Cons:

Basement room. Room has no soundproofing, you can hear every single noise when people walk around.

2025-10-09 • via Nuitee
L
Lanita • partner
10
Pros:

This place is right in the middle of downtown Old Montreal! I loved that the most about this space.

2025-10-01 • via Nuitee
J
Jesse
8
Pros:

Chilly room couldn’t adjust ac so I was running the baseboard heater

2025-09-28 • via Nuitee
L
Linda
8
Pros:

This property was fantastic location for Old Montreal. The air conditioning was always on, which got quite cold in our room. We did have a little trouble with the door not opening to the room, via the electronic card, but these things did not dampen our trip. A terrific location that is for sure

2025-09-24 • via Nuitee
X
Xavier
4
Pros:

The ”luxury room” was clean when I entered. But there was no toilet paper, and no room service during the whole stay: 5 days. The hotel looks a refurnished old office, doors and walls are like paper, you can listen steps, slamning doors, and noise all the time. Ventilation system is always on, so better come with earplugs. The best is the location.

2025-09-22 • via Nuitee
A
Alejandro
6
Location great and affordable price.
Pros:

Consider this review with the cost of the stay. The cost was very economical; I had a room that looked clean the day I arrived. The rooms in the hotel are located in the basement. Some windows let daylight in to the sidewalk. I kept my curtains closed, so the room technically had no windows. There are no amenities in the building. The location is great. There is no daily cleaning, but you can request the staff for towels and cleaning to put the trash out. Overall in comparison with the price, the cleanliness was better than expected and if you are not planning to spend too much time in the room; you would be ok.

2025-09-22 • via Nuitee
K
Karen
6
Pros:

Booked a Luxury Room, it was a dirty.

Room was NOT soundproofed. No daily housekeeping, no shampoo/soap provided - all descripted as room amenities on listing

2025-09-21 • via Nuitee
M
Max • solo_traveller • ca
5
Cela dépanne pour un séjour de très courte durée.
Pros:

Qualité/ prix

Cons:

Non insonorisé et mauvais service. Équipement mal entretenu

2025-09-20 • via Nuitee
E
Egit • couple • ca
1
2025-09-10 • via Nuitee
G
Gulsen • solo_traveller • ca
5
2025-09-08 • via Nuitee
M
Marie Lyne • extended_group • ca
8
Good location great staff
Pros:

Good location ! Good bed if you have a room with a king bed. I also appreciated that the bathroom and shower soap/gel/shampoo etc. were made in Canada. They upgraded us because there was a plumbing issue with our toilet in the first room, also had an issue with the A/C it was really hot but after we switched room it was fine. The staff was really really nice and polite, they apologize for the issues we had with the room and upgraded us, they went out of their way to try fix the problems.

Cons:

The biggest issue we had was that you can't control the A/C in your room. The whole accommodation is central air. So our room was really hot but in the hallway it was comfortable. Other rooms had no issue with the temperature and all was great, seemed to be just us. Getting inside the place was a little bit tricky at first, if you traveled a long way and you're tired read the instructions for check in carefully. The first room we had, had a bathroom with a clear wall so not suitable if you're not a couple traveling.

2025-09-02 • via Nuitee