Best Western Premier Route 97 Vernon

Hotels
Best Western Premier
8.5 (751 reviews)
5350 Anderson Way , Vernon , ca

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Friendly staff
Good location
Cons:
Cleanliness issues
No breakfast included
Pool temperature complaints

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues like grimy areas and a need for a deep clean.
Service
9
Majority of reviews indicated friendly and accommodating staff.
Location
9
Great location praised across several reviews, close to attractions.
Room Quality
8.5
Rooms described as comfy and modern, though some had complaints about specific setups.
Amenities
8.5
Decent amenities including gym and pet-friendly options, though some equipment issues noted.
Value for Money
8.5
Generally regarded as reasonable prices for the quality of the stay.
Food and Beverage
8.5
Restaurant had good food at reasonable prices, but breakfast was not included.
Overall Experience
8.5
Overall a good experience, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:47

Property Description

Terrace, Restaurant, and Bar
Best Western Premier Route 97 Vernon boasts a charming terrace where guests can unwind, a delightful restaurant serving delectable dishes, and a cozy bar for enjoying refreshing drinks.

Kitchenette in Select Rooms
For added convenience, select rooms at the hotel are equipped with a kitchenette featuring a fridge and a microwave, perfect for guests looking to prepare their own meals during their stay.

Hot Tub for Relaxation
After a day of exploring Vernon, guests can indulge in relaxation at the hot tub offered by Best Western Premier Route 97 Vernon.

Experience comfort and convenience at Best Western Premier Route 97 Vernon - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 751 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
I
Irisha family_with_children ca
9
enjoyable
Pros:

close to establishments

2026-08-26 via Nuitee
E
Espinosa solo_traveller ca
10
Highly recommended to my friends
Pros:

It’s newly renovated and clean

Cons:

Location

2026-08-24 via Nuitee
T
Trent solo_traveller ca
6
Good Location and Pet Friendly
Pros:

The staff, amenities and the on-site restaurant were excellent.

Cons:

The room itself was nicely appointed but the air conditioning was so loud the entire time it ran. And without it the room was way too hot. I had almost no sleep for the two nights.

2026-08-24 via Nuitee
E
Emma family_with_children ca
10
Great location, friendly staff. 10/10 would stay here again.
Pros:

Staff went above and beyond. A gift and card with balloons were left in the room for my five year olds birthday. They were extremely friendly and made a point to wish him a happy birthday several times during our stay.

Cons:

Pool was a little chilly.

2026-08-22 via Nuitee
R
Ray solo_traveller ca
9
Pros:

Clean , spacious ,

Cons:

Very cold rooms , without breakfast, price only for staying , location little bit far

2026-08-22 via Nuitee
A
Akhilesh family_with_children ca
8
Pros:

Excellent

Cons:

Front desk Manager can’t put two families on the same floor same room. That’s no good. Otherwise all well.

2026-08-21 via Nuitee
J
Judith couple ca
9
Very restful.
Cons:

The cleaner "fragrance" used in the lobby. It was really strong and not a nice smell.

2026-08-12 via Nuitee
V
villalobos family_with_children ca
2
2026-08-10 via Nuitee
N
Nenad family_with_children ca
5
2026-08-02 via Nuitee
J
Jason couple ca
10
2026-08-02 via Nuitee
J
Joe solo_traveller ca
10
Pros:

New

Cons:

A little out of the way

2026-07-22 via Nuitee
D
Donna family_with_children bs
5
My stay in the area was enjoyable and I will visit the area again.
Pros:

The Location was convenient and the breakfast at the restaurant was decent. I liked that there was laundry facilities on site.

Cons:

Firstly, the hotel charged my credit card for the full amount of my stay well before I checked in. This has never happened to me before. I can understand a charge for one night's stay being processed, especially since I notified and got approval for a very late check-in (mid-night or later) due to travel time. When I mentioned this upon my arrival, the counter agent was surprised and agreed that this was not the normal course of business, but that was it. Not even an apology! Also, upon our arrival, the main entrance door to the hotel was locked and there was no one at the front desk. We knocked and knocked. Finally we had to call the number and explain that we were at the entrance to check-in. Again, this is after advising the hotel that we would be checking in late. AND AFTER THEY HAD ALREADY TAKEN THE FULL AMOUNT OF MONEY FOR MY STAY! This was very annoying.
The housekeeping in this hotel sucked! My bathroom floor was dirty, the bathroom had just one face towel, even though two persons were known to be staying in the room. We had to insist that housekeeping clean the bathroom floor, and even then the maid sprinkled a few drops of water on the floor and dried it up. I don't understand this form of cleaning of the floor. No wet mop, no real water and no cleaning solution! They would only empty the trash on the days they came and barely made the bed up properly.
The housekeeping staff did not have a friendly attitude, and I don't understand why. I was always kind and polite. I feel they can use some additional training.

2026-07-22 via Nuitee
A
Anton family_with_children ca
10
Pros:

👍

2026-07-20 via Nuitee
V
Vinmaxsch solo_traveller de
9
Pros:

Große saubere Zimmer (nach kanadischem Standard sauber). Die Betten bequem und das Badezimmer herrlich groß und modern eingerichtet. Preis Leistung waren hervorragend. Den Preis für das Frühstück haben wir uns geschenkt und essen von ggü. Geholt.

Cons:

---nothing---

2026-07-20 via Nuitee
B
Brenda solo_traveller ca
10
Excellent! Room very large and clean. Laundry facilities and swimming pool were great! Will definitely return for future
Pros:

Clean, very good restaurant!

Cons:

N/A

2026-07-19 via Nuitee
O
Oleksiy family_with_children ca
8
2026-07-13 via Nuitee
D
Dimitri Kurbatov family_with_children ca
10
2026-07-08 via Nuitee
Z
ZAHRA extended_group ca
10
My gratitude to staff 🙏
Pros:

The staff are friendly. The room was spacious. EV charger was available. Free coffee at reception area. Overall we enjoyed our vacation

Cons:

The pool was too cold to swim

2026-07-04 via Nuitee
B
Brigitte couple ca
10
2026-07-04 via Nuitee
S
Sean couple ca
9
2026-07-02 via Nuitee