Best Western Premier Route 97 Vernon

Hotels
Best Western Premier
8.5 (709 reviews)
5350 Anderson Way , Vernon , ca

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Friendly staff
Good location
Cons:
Cleanliness issues
No breakfast included
Pool temperature complaints

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues like grimy areas and a need for a deep clean.
Service
9
Majority of reviews indicated friendly and accommodating staff.
Location
9
Great location praised across several reviews, close to attractions.
Room Quality
8.5
Rooms described as comfy and modern, though some had complaints about specific setups.
Amenities
8.5
Decent amenities including gym and pet-friendly options, though some equipment issues noted.
Value for Money
8.5
Generally regarded as reasonable prices for the quality of the stay.
Food and Beverage
8.5
Restaurant had good food at reasonable prices, but breakfast was not included.
Overall Experience
8.5
Overall a good experience, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:47

Property Description

Terrace, Restaurant, and Bar
Best Western Premier Route 97 Vernon boasts a charming terrace where guests can unwind, a delightful restaurant serving delectable dishes, and a cozy bar for enjoying refreshing drinks.

Kitchenette in Select Rooms
For added convenience, select rooms at the hotel are equipped with a kitchenette featuring a fridge and a microwave, perfect for guests looking to prepare their own meals during their stay.

Hot Tub for Relaxation
After a day of exploring Vernon, guests can indulge in relaxation at the hot tub offered by Best Western Premier Route 97 Vernon.

Experience comfort and convenience at Best Western Premier Route 97 Vernon - book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 709 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
J
Jennifer solo_traveller ca
10
Pros:

Friendly staff, excellent room

Cons:

A continental breakfast would be nice

2026-04-25 via Nuitee
solo_traveller ca
5
2026-04-24 via Nuitee
B
Britisheh family_with_children ca
7
Pros:

location

Cons:

no hot tub

2026-04-23 via Nuitee
F
FireHorseSire66 Couples British Columbia
4
Don't Let Them Rip You Off
Pros:

Tried to stick Me with an additional charge of $162 on My room that was paid in full with points, is a feeble attempt at ripping Me off. I had to send them the original booking and payment with points confirmation, to prove it. This is the first time I have ever encountered it with Best Western, and has Me never trusting this hotel franchise operator. The broken coffee machine, trying to force Us to buy coffee from the restaurant. The pool being closed because of chemical treatment for 2 days, shows the hotel doesn't know how to manage pool maintenance properly, and not trusting the use of the pool. Poor/No security in the parking lot with the homeless using the unlocked and open garbage compound to charge their phones, notwithstanding the homeless camp in the property next door. The bedroom is poorly designed with the TV wall unit obstructing the ability to get around the bed comfortably. Also has a very poorly designed parking lot, and not easy for bigger vehicles to manoeuvre. The least favourable BW Premier location I have been to yet. Wasn't recognized as a BW rewards member, until only after rectifying the hotels attempt to rip Me off with a false additional room charge. The water was just shoved over the counter with a "here's Your free water for being a rewards member", not exactly welcoming or appreciative, especially since they couldn't scam the extra money out of us. The colour in the main hotel hallway and fitness centre is a dingy battleship grey, perhaps for ease of dirty hiding, ironically looking more like an institutional hospital, than a hotel. Never saw anyone but staff in the hotel restaurant, and didn't hear or see any good reviews, so went to other local places to eat. Will maybe stay at the other BW at HWY 97 and 48th if We have to stay in Vernon again.

2026-04-18 via Tripadvisor
R
Racheal family_with_children ca
8
2026-04-16 via Nuitee
S
Sandra solo_traveller ca
10
Perfect home base to explore the interior
Pros:

It was easily located and the staff were warm and inviting

2026-04-14 via Nuitee
N
Nicki family_with_children ca
8
It was pleasant and will book again
Pros:

It was clean and quiet

Cons:

Breakfast could’ve been included. I booked 4 people in the room and only had 3. We got another towel from the front desk.

2026-04-14 via Nuitee
H
Harpal couple ca
9
Pros:

cleanliness, location, atmotphere and service of front staff

2026-04-09 via Nuitee
N
Nathan couple ca
8
Pleasant - but go elsewhere for food unfortunately.
Pros:

Easy, simple, clean and complimentary water and coffees.

Cons:

Service at the attached restaurant. Probably a separate company - didn’t really feel attached to the overall care of the hotel guest. Night and day difference between front staff and restaurant staff.

2026-04-09 via Nuitee
M
matthew family_with_children ca
5
Hotel and staff were good. pool needs update or rebuild and beds need update
Pros:

The rooms were nice but the beds were not

Cons:

the beds were very uncomfortable

2026-04-08 via Nuitee
C
Charlotte couple ca
8
A good facility without effective ways to ensure the quiet after 10 pm policy is respected by all
Pros:

N/a

Cons:

We were booked on a floor with a hockey team on one night the parents partied until 6 am. Loudly. Throughout the night. We complained but there was no follow up.

2026-04-08 via Nuitee
T
Trena and Dan family_with_children ca
10
2026-04-07 via Nuitee
M
Michael family_with_children ca
10
2026-04-06 via Nuitee
H
Heather solo_traveller ca
10
2026-04-06 via Nuitee
H
Heather solo_traveller ca
10
Pros:

The staff are very kind friendly accommodating

Cons:

Great location, clean , good parking

2026-04-06 via Nuitee
C
C130COdavidg Couples
4
Bad bed in 215.
Pros:

Nice hotel, but avoid room 215 until they have done an upgrade to the beds. The bed was actualy fully worn out on top. It was like a saggy old spring mattress bed. The second bed in the room was so close to the heating unit that I could barely fit my cell phone between the bed and the unit. Otherwise nice.

2026-04-02 via Tripadvisor
S
Steve couple ca
6
Okay place for a night before flight location
Pros:

Close to airport.

Cons:

Bathroom sink was plugged. So slow draining. Very small room. Strong odour of cooking (chopping onions, garlic, etc) around 3 am for the restaurant was very off putting.

2026-04-02 via Nuitee
M
Marinés family_with_children ca
10
2026-03-21 via Nuitee
J
Jacqueline couple ca
10
2026-03-20 via Nuitee
S
Sarah couple ca
9
2026-03-19 via Nuitee