The Lift Apartments by RIDAN Hotels

Hotels
8.9 (456 reviews)
Rua do Carmo, 90 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Lack of certain amenities

Categories

Cleanliness
8.3
Mixed feedback on cleanliness due to reports of odor and noise.
Service
9.5
Consistently positive remarks about friendly and accommodating staff.
Location
9.3
Great central location but affected by noise from nearby establishments.
Room Quality
8.8
Generally nice and spacious apartments reported.
Amenities
8.5
Some amenity shortcomings mentioned, like lack of basic supplies.
Value for Money
8.9
Overall good value, but some aspects could improve.
Food and Beverage
8.7
Positive remarks about complimentary food options, but suggestions for improvements.
Overall Experience
9.2
Strong overall satisfaction highlighted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:12

Property Description

Luxurious 4-Star Stay in Lisbon

Prime Location: Situated near Commerce Square and Rossio, The Lift Apartments by RIDAN Hotels offers a convenient stay in Lisbon for exploring the city's attractions.

Top-Notch Amenities: Enjoy family rooms, a sun terrace, a 24-hour front desk, airport transfers, and free WiFi, ensuring a comfortable and hassle-free stay.

Modern Comforts: Relax in air-conditioned rooms equipped with premium facilities like a coffee machine, flat-screen TV, and a private bathroom. The hotel also provides bed linen and towels for your convenience.

Experience the best of Lisbon at The Lift Apartments by RIDAN Hotels. Book now for a memorable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 456 reviews
Cleanliness: 8.3
Service: 9.5
Location: 9.3
Room Quality: 8.8
Amenities: 8.5
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 9.2
B
Burak Kalay • couple • tr
10
2026-02-10 • via Nuitee
A
Asunción • family_with_children • es
10
2026-01-31 • via Nuitee
S
seda • family_with_children • tr
10
Mükemmel lokasyon, harika personel, çok temiz ve konforlu odalar
Pros:

Lokasyon mükemmel. Çok merkezi konumda. Odalar çok konforlu idi. Biz 2 çocuk ve anne baba olarak gittik. 2 banyo , 2 oda olması bizi mutlu etti

Cons:

Asansör yoktu. 3 üncü kata her seferinde yürüyerek çıkıyorduk. Biz spor olsun diye çıktık ancak zorlananlar için bu bilgi önemli

2026-01-31 • via Nuitee
G
Guerra • couple • it
8
2026-01-21 • via Nuitee
M
Marsha • extended_group • nl
10
Ontzettend genoten op een centrale plek in Lissabon! Aanrader
Pros:

Schoon, heel vriendelijk personeel, prachtige inrichting.

Cons:

Op een van de twee badkamers geen rekje voor je toiletspullen
Een grote passpiegel

2026-01-19 • via Nuitee
R
Rebecca • solo_traveller • au
7
Pros:

It was right next to the Elevator and in a prime location for all tourist activities. The room was clean and the staff were helpful and friendly. Thw room was very quiet despite being close to a very busy area.

Cons:

The mattress was really uncomfortable and the pictures didn't represent the room as it was. It was very dark with no natural light.
It was much older than the pictures made out.

2026-01-19 • via Nuitee
C
Catherine • family_with_children • us
7
A wonderful place right in the heart of Lisbon.
Pros:

Conveniently located near Rossio Square. Carmo Convent and Praça do Comércio are within walking distance. It's on a busy pedestrian street with lots of tourists. The noise level was tolerable if you closed the wooden shutters. But on the weekend a nearby rooftop bar played music in the evening with a throbbing beat that was annoying, but manageable. Someone who is sensitive to noise might find it hard to fall asleep. Ear plugs might help. Nicely outfitted kitchen and there's a market within walking distance. The staff were wonderful, both front desk and housekeeping were friendly, very helpful and responsive. We had a great stay.

Cons:

Shelf space in the bathroom would have been helpful. And a box of tissues would have been nice.

2026-01-19 • via Nuitee
K
Konstantina • family_with_children • gr
9
Είμαστε πολύ ικανοποιημένος.
Pros:

Η τοποθεσία και η καθαριότητα ήταν εξαιρετικά. Η καθημερινή καθαριότητα ήταν απροσδοκητη.

Cons:

Χωρίς ασανσερ...

2026-01-19 • via Nuitee
R
Rosangela • couple • gb
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-01-19 • via Nuitee
E
Ernst • family_with_children • nl
8
Prima verblijf in een mooie stad
Pros:

niet van toepassing

Cons:

ruimte voor de koffers. iets minder felle verlichting in de huiskamer. geen goede verbinding met tv.

2026-01-15 • via Nuitee
M
Mustafa Khalid • extended_group • pk
10
Pros:

The staff was very helpful, clean and comfortable apartment, perfect location in Center..

Cons:

Elevator didn’t work.

2026-01-09 • via Nuitee
T
Timila • couple • us
8
2025-12-28 • via Nuitee
N
Nuria • extended_group • es
10
Pros:

Ubicacions perfecta, limpio, cómodo, personal super amable

2025-12-09 • via Nuitee
L
Laurent • family_with_children • fr
9
2025-12-02 • via Nuitee
S
Sonya • couple • au
6
Noisy at night
Pros:

Spacious and comfortable

Cons:

The location was very touristy and VERY noisy at night. Thumping music across the road til 11pm -on a weeknight. Weekends likely to be worse I imagine… Check in was strange, reception is around the corner from address. Had to roll our luggage down there and back again. But actual apartment was lovely, staff also. Mixed bag.

2025-11-29 • via Nuitee
F
Florent • extended_group • ca
9
Nous garderons un merveilleux souvenir de notre séjour à Lisbonne.
Pros:

Accueil personnalisé. Bagages en consigne. Aide à transporter les bagages. Situation de l'établissement. Confort du lit.

Cons:

Un petit plus pour l'accueil : des fruits, du café, des fleurs, etc.

2025-11-27 • via Nuitee
C
Claudia • extended_group • de
9
Wenn Lissabon, dann im LIFT ;)
Pros:

Tolles Apartment, sehr gut ausgestattet, sehr geräumig und schönes Design - Mega Lage, tolles Personal - vor allem Luisa ;)

Cons:

Fahrstuhl defekt, mit älterer Dame ungünstig aber kann niemand was dafür- Shuttle vom Hotel zum Flughafen hat nicht geklappt - jedoch seitens des Shuttelservices nicht der Rezeption, war ärgerlich da wir 20 Minuten gewartet haben. Bisschen strenger Geruch in Lobby ;)

2025-11-26 • via Nuitee
P
PK • extended_group • nl
9
Erg prettig en comfortabel.
Pros:

Mooie centrale ligging in de oude stad van Lissabon. Veel eetgelegenheden en bezienswaardigheden in de directe omgeving. In de buurt is een supermarkt met uitgebreid assortiment.

2025-11-20 • via Nuitee
K
Kim • couple • dk
9
2025-11-11 • via Nuitee
G
Guilherme Fiad • couple • gb
9
2025-11-09 • via Nuitee