The Lift Apartments by RIDAN Hotels

Hotels
8.9 (481 reviews)
Rua do Carmo, 90 , Lisbon , PT
+351211165766

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Lack of certain amenities

Categories

Cleanliness
8.3
Mixed feedback on cleanliness due to reports of odor and noise.
Service
9.5
Consistently positive remarks about friendly and accommodating staff.
Location
9.3
Great central location but affected by noise from nearby establishments.
Room Quality
8.8
Generally nice and spacious apartments reported.
Amenities
8.5
Some amenity shortcomings mentioned, like lack of basic supplies.
Value for Money
8.9
Overall good value, but some aspects could improve.
Food and Beverage
8.7
Positive remarks about complimentary food options, but suggestions for improvements.
Overall Experience
9.2
Strong overall satisfaction highlighted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:12

Property Description

Luxurious 4-Star Stay in Lisbon

Prime Location: Situated near Commerce Square and Rossio, The Lift Apartments by RIDAN Hotels offers a convenient stay in Lisbon for exploring the city's attractions.

Top-Notch Amenities: Enjoy family rooms, a sun terrace, a 24-hour front desk, airport transfers, and free WiFi, ensuring a comfortable and hassle-free stay.

Modern Comforts: Relax in air-conditioned rooms equipped with premium facilities like a coffee machine, flat-screen TV, and a private bathroom. The hotel also provides bed linen and towels for your convenience.

Experience the best of Lisbon at The Lift Apartments by RIDAN Hotels. Book now for a memorable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 481 reviews
Cleanliness: 8.3
Service: 9.5
Location: 9.3
Room Quality: 8.8
Amenities: 8.5
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 9.2
U
Urs • couple • ch
10
Tolle Lage, geniale Wohnung, sehr freundliches und hilfbereites Personal
Pros:

Super Lage, tolle, geräumige Wohnung mit allem nötigem ausgerüstet. Äusserst freundliches und hilfsbereitesPersonal, speziell die Rezeptionistin.

Cons:

Abends eher etwas laut, im Sommer mit Rooftop Bar in der Nähe evtl. gar mehr, die Fenster isolieren jedoch sehr gut. Ansonsten alles top

2026-10-24 • via Nuitee
B
Bridie • couple • au
10
Great apartment
Pros:

Great design, comfortable, perfect for a couple

Cons:

Na

2026-10-24 • via Nuitee
E
Esra • solo_traveller • tr
9
Pros:

Harika bir konumda, çalışanlar ilgili ve yardımcı

2026-10-24 • via Nuitee
B
Brigitte • couple • fr
9
Agréable
Pros:

La décoration, l’emplacement

2026-10-22 • via Nuitee
A
ANDREA • solo_traveller • it
9
Perfect stay in center of Lisbon
Pros:

Central and very clean apartment
Very kind staff
Breakfast in hôtel close to apartment
All Perfect

Cons:

Nothing.

2026-10-18 • via Nuitee
M
Maxine • solo_traveller • gb
10
Luxury apartment in excellent location
Pros:

Our apartment was very spacious and comfortable. Accessories were luxurious and it felt as if no expense was spared to create a high-end feel. The location, adjacent to the Santa Justa lift, was superb.

Cons:

The accommodation at breakfast was somewhat cramped but staff went out of their way to ensure everyone's needs were met

2026-10-11 • via Nuitee
J
Jonathan • family_with_children • ch
9
2026-10-10 • via Nuitee
R
Rosaria • couple • gb
10
Amazing place!
Pros:

Property was central to everything, designed to a high spec. Considering how central it was it was super quiet! Staff were brilliant and welcoming nothing too much trouble.

Cons:

Nothing

2026-08-19 • via Nuitee
A
An • family_with_children • be
9
2026-08-05 • via Nuitee
M
MARQUEZ • family_with_children • us
10
Amazing
Pros:

Ubicación, apartamento completo que te hace sentir en casa, me encantó , volveré sin duda alguna…..

2026-07-19 • via Nuitee
L
Lorena • couple • no
10
Great location! Great value
Pros:

Super helpful reception- they helped us with suitcases and provided recommendations via WhatsApp ! Great apartment with very comfortable bedrooms and ac. Great showers

Cons:

All good. But when booking hotel be prepared to walk a bit from where taxi can dropp off since apartments entrance is in a pedestrian street and reception entrance in a no stop zone

2026-07-06 • via Nuitee
S
SHELLY • family_with_children • ca
10
Really enjoyed this overall experience
Pros:

We loved how central the location is to everything. Also the room was spacious and perfect for our family

Cons:

Just the door sticks when closing, but really that’s not a big deal at all

2026-06-26 • via Nuitee
P
PABLO ALEJANDRO • solo_traveller • es
5
Pros:

La ubicación y el personal

Cons:

Que nos asignaron una habitación en los apartamentos que era mínima aunque nueva..y luego nos cambiaron a una habitación en el hotel en la 5ta planta y era una buhardilla que prácticamente teníamos que estar siempre agachado y cuidándonos de no golpearon la cabeza..
Cuando hicimos la reserva ,se veía una habitación grande toda nueva y no rialto así...

2026-06-26 • via Nuitee
M
Mohd Fadil • family_with_children • my
9
2026-06-24 • via Nuitee
S
Sharon • solo_traveller • sz
9
Beautiful Portugal
Pros:

The location and facilities were great.

Cons:

The lift was very slow.

2026-06-18 • via Nuitee
T
Tania • extended_group • pt
9
2026-06-17 • via Nuitee
N
Nav • extended_group • gb
9
Great location, clean, perfect apartment
Pros:

Location, friendly staff, cleanliness.

Cons:

we had two apartments and one apartment lock/door was slightly broken so we had to go to reception a few nights for help and every-time they would try to leave we would have to help from the outside

2026-05-29 • via Nuitee
Z
Zoë • solo_traveller • nl
10
Wauwie!!😍
Pros:

Wat vonden wij het hier f a n t a s t i s c h!!🤩 Lekker dicht bij de wijk Chiado, met allemaal lekkere eettentjes op loopafstand. De mensen van het hotel waren heel erg vriendelijk en stonden dag en nacht voor ons klaar. Om nog niet te spreken van het uitzicht vanaf ons appartement🤩 Wij zaten in 4B, waarbij je uit kunt kijken over een groot deel van de stad. Elke ochtend begonnen we met een koffietje op dit balkon met geweldig uitzicht. Zo geweldig dat we ons hier verloofd hebben 🥳Het appartement zelf was ook fantastisch: ruim, brandschoon en het voelde echt als ons eigen plekje. Een werkende airco (wat geen overbodige luxe was met 28 graden) die ons verkoeling toe blies en een keuken met alle gemakken voorzien (we hebben hem nauwelijks gebruikt, omdat de rest van de eettentjes zo lekker en een stuk goedkoper dan hier in Nederland waren): grote koelkast, vriezer met drie lades, kookstel met vier pitten, een magnetron en een vaatwasser (daar zaten geen vaatwastabletten bij, maar aangezien we de dingen die we in het appartement gebruikten met de hand konden afwassen, hebben we dit ook niet bij de receptie gevraagd). Ook over de douche en het bed zijn we te spreken😍 Een fijne regendouche en een lekker bed🥰 Al met al waren we enorm blij dat we dit appartement hadden geboekt.

Mocht je twijfelen of je dit appartement moet boeken (want het is wel wat aan de dure kant, wat ik snap met deze kwaliteit😉), doe het! Het is hier echt geweldig☺️ Wij hebben ontzettend genoten en kijken ernaar uit om weer terug naar Lissabon te gaan.

Cons:

Niks viel ons tegen. De tussendeur kon niet op slot, de voordeur wel overigens, maar het personeel hoorde onze zorgen en stelde ons hierin gerust, dus dit is geen punt om dit appartement niet te boeken. Sommige dingen zijn wat verder reizen, omdat je in een bepaalde wijk zit, maar ook dit is geen reden om dit appartement niet te boeken. Het was hier geweldig, dus niks viel ons tegen!

2026-05-27 • via Nuitee
M
Mara • couple • ca
10
We enjoyed the great view from the balcony and the loud and lively musical entertainment from the street outside from th
Pros:

Our apartment #5A was great! It has a balcony that proves a beautiful view of the old church and convent directly across the street. There is a lively rooftop terrace just under the convent which does pound out loud music in the evening, which some may not like, but we found it somewhat entertaining. It faces a pedestrian street which also has frequent musicians performing. If the music becomes too loud or annoying, the wooden shutters work well to keep the noise down. The apt is well-equipped and comfortable.

Cons:

Some may find the street noise obtrusive. There are a couple of stairs and a slow elevator to get to the 4th floor

2026-05-26 • via Nuitee
B
Bernie • couple • ie
8
Loved it!!
Pros:

It was lovely. Very modern and clean.

Cons:

A bit noisy at night

2026-05-23 • via Nuitee