TownePlace Suites by Marriott Asheville Downtown

Hotels
•
TownePlace Suites by Marriott
8.9 (932 reviews)
39 Elm Street , Asheville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Breakfast Variety
Friendly Staff
Cons:
Parking Fees
Room Views
Noise Levels

Categories

Cleanliness
8.83
Generally clean as highlighted in multiple reviews.
Service
9.3
Staff was frequently described as accommodating and helpful.
Location
8.64
Convenient for surrounding areas, but some comments on unusual access.
Room Quality
8.29
Satisfactory, but mixed reviews regarding comfort and views.
Amenities
9.02
Good amenities, particularly the breakfast and gym.
Value for Money
8.78
Pricing perceived as high relative to parking fees and location.
Food and Beverage
9.03
Breakfast was positively highlighted, although some wanted more variety.
Overall Experience
9.3
Positive overall experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:16

Property Description

Modern Comfort and Convenience

Located in Asheville, TownePlace Suites by Marriott Asheville Downtown offers a range of amenities to ensure a comfortable stay. Guests can enjoy express check-in, a fitness center, and free WiFi throughout the property. The shared kitchen and sun terrace provide additional relaxation options.

Well-Appointed Rooms

Each non-smoking room is equipped with air conditioning, a flat-screen TV, and a private bathroom with complimentary toiletries. Guests can also enjoy city views from their room and benefit from amenities like a fridge and coffee machine.

Business and Leisure Facilities

From a business center to vending machines and a barbecue area, this hotel caters to both work and leisure travelers. The friendly reception staff are also on hand to offer local tips and recommendations.

Experience the best of Asheville at TownePlace Suites by Marriott Asheville Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 932 reviews
Cleanliness: 8.83
Service: 9.3
Location: 8.64
Room Quality: 8.29
Amenities: 9.02
Value for Money: 8.78
Food and Beverage: 9.03
Overall Experience: 9.3
K
Kay • solo_traveller • us
9
Pros:

the room was very clean and the mattress was comfortable. I will definitely stay here again. There was convenient parking and close to hotel

Cons:

i did hear some doors slamming at 5 am but other than that it was quiet. Also i had to call booking.com to modify my reservation because of weather. it was hard to speak to a live agent at booking.com

2026-01-31 • via Nuitee
A
Antonio • couple • us
10
TownePlace Suites Downtown Asheville North Carolina meets all our needs.
Pros:

Clean. Front desk staff courteous professional.

Cons:

Location. Amenities. Staff.

2026-01-26 • via Nuitee
M
Miquéias • couple • us
10
2026-01-22 • via Nuitee
A
Alice • family_with_children • us
8
Fine
Pros:

Breakfast was good. Location was fairly good.

Cons:

Heat in our room did not work correctly - always cold.

2026-01-21 • via Nuitee
J
JAY • couple • us
10
Nice stay.
Pros:

Great breakfast! Best free breakfast I've had at a hotel.

2026-01-20 • via Nuitee
T
Tom • couple • us
8
2026-01-19 • via Nuitee
K
Kurt • couple • us
10
Close to downtown.
Pros:

The suite was nice and cozy, with a special touch of a personalized greeting on the TV. The full breakfast was great, the staff very accommodating.

Cons:

N/A

2026-01-15 • via Nuitee
I
Ilona • solo_traveller • us
10
Pros:

Good breakfast, nice location.

Cons:

Everything was great

2026-01-09 • via Nuitee
J
Jana Sipe • couple • us
9
2026-01-03 • via Nuitee
L
Lismaris • extended_group • us
10
Pros:

Very clean, good breakfast, good location.

Cons:

Needs more parking, there is a parking fee and I did not know.

2026-01-02 • via Nuitee
A
anita • solo_traveller • us
6
The good outweighed the negative parts of my experience.
Pros:

The cleanliness of the room and the facility itself. The breakfast.

Cons:

The mattress was very uncomfortable. I disliked the view I expected to see more of the mountains instead my room faced a vacant lot to the street that lead to the interstate. The parking fee $15.00 per day.

2025-12-31 • via Nuitee
T
Teresa • extended_group • us
10
2025-12-30 • via Nuitee
D
Danielle • couple • us
10
2025-12-26 • via Nuitee
C
Candis • couple • us
10
2025-12-22 • via Nuitee
W
William and Wendy • couple • us
10
2025-12-21 • via Nuitee
C
Charlie • couple • us
10
2025-12-08 • via Nuitee
G
gali • extended_group • il
8
מיקום נוח וחדרים נוחים
Pros:

נחמד, חדרים נוחים

2025-12-06 • via Nuitee
J
Josef • couple • il
10
תענוג של מקום.
Pros:

נקי מסודר מרווח.

2025-12-03 • via Nuitee
N
Nancy • couple • us
8
Location was good was fine for an overnight stay.
Pros:

It was newly remodeled, room well designed, nice breakfast.

Cons:

The limited parking.

2025-11-27 • via Nuitee
J
Jean • couple • us
10
2025-11-24 • via Nuitee