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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Allergy-free room
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Shared kitchen
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Lower bathroom sink
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Outdoor furniture
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Pet bowls
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Games
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Private picnics
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Wine release events
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Reception hall
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Secured parking
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Garage
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Charcoal grill
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Modern Comfort and Convenience
Located in Asheville, TownePlace Suites by Marriott Asheville Downtown offers a range of amenities to ensure a comfortable stay. Guests can enjoy express check-in, a fitness center, and free WiFi throughout the property. The shared kitchen and sun terrace provide additional relaxation options.
Well-Appointed Rooms
Each non-smoking room is equipped with air conditioning, a flat-screen TV, and a private bathroom with complimentary toiletries. Guests can also enjoy city views from their room and benefit from amenities like a fridge and coffee machine.
Business and Leisure Facilities
From a business center to vending machines and a barbecue area, this hotel caters to both work and leisure travelers. The friendly reception staff are also on hand to offer local tips and recommendations.
Experience the best of Asheville at TownePlace Suites by Marriott Asheville Downtown.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs USD 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Very clean, kind and very helpful staff, excellent breakfast , about 10 mins walk to restaurants and shopping
None
How close hotel is to unc Ashville
The property is much better than the location, staff friendly, nice gym, good rooms. The problem is with the payments. I paid before arriving, then they put a full payment through again when I paid the car parking. Receptionist said it would be returned, it’s 3 weeks later and I’m still trying to get my money back. Marriott should not behave in such a way & having contacted them directly their customer service is poor too.
Clean and easy to access with direct roads to downtown.
Can’t blame the property, but we arrive during an unprecedented snowstorm and the roads were a bit difficult getting in.
Great location, great staff
The bed was super uncomfortable and the pillows were flat
The breakfast was pretty good. Once out of the dishes it cooled down very quickly. Good choices though. The staff at the desk was friendly and helpful and I spoke to them a number of times.
Everything was good. The only negative was how quickly the breakfast would cool down. Don’t know if there’s another way to get it warmer.
Clean and good parking area.
Very bad location, can’t enter the parking lot from the highway exit without going around the block. It was stressful when arriving for the first time, GPS took us to parking lot where you can’t enter the building
Everything the good costumer service … the front desk lady was very sweet I asked her about a restaurant near and she took her time to find some options for me.. she was very sweet
Clean , very close and o downtown and clean was excellent
the room was very clean and the mattress was comfortable. I will definitely stay here again. There was convenient parking and close to hotel
i did hear some doors slamming at 5 am but other than that it was quiet. Also i had to call booking.com to modify my reservation because of weather. it was hard to speak to a live agent at booking.com
Clean. Front desk staff courteous professional.
Location. Amenities. Staff.
Breakfast was good. Location was fairly good.
Heat in our room did not work correctly - always cold.
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