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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Lockers
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Toilet with grab rails
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Public transport tickets
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Infinity pool
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Emergency cord in bathroom
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Kids' pool
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Fence around pool
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Themed dinner nights
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
Opero Hotel Southkey Johor Bahru offers air-conditioned rooms with modern amenities, including flat-screen TVs and private bathrooms, ensuring a comfortable stay for guests.
Convenient Services
With a 24-hour front desk, concierge service, and airport transfers, guests can enjoy a hassle-free experience during their stay at the 4-star hotel.
Relaxing Leisure Facilities
Guests can unwind by the outdoor swimming pool or enjoy a delicious meal at the on-site restaurant and bar, making their stay at Opero Hotel Southkey Johor Bahru truly unforgettable.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Everyone at the hotel were full of smiles, very friendly abs made my experience with everyone from the hotel extremely comfortable. The breakfast had a large spread, the food was tasty, the ambience great and the service team very observant and helpful. Beds were comfortable and room was cosy.
The shower area could be slippery because of the layout. With only the rainbath option, the soap and lather falling at the back (because the water cannot reach that area to rinse it) made it very slippery during a bath.
We loved the bathtub in the room!!! The kids had a blast. The staffs were so friendly and the pool was great for the kids. Nothing fancy but it was just for the kids to be kids!
Nothing!
Friendly staff, decent location
Facilities slightly dated, but nothing serious
The cleanliness and service
Location inconvenience
Not linked to the mall directly but still convenient location to midvalley mall. 5mins drive.
Our room was a little smelly. Unfortunately, was told that hotel was fully booked and we cannot change room. Staff was nice enough to offer air freshener but I expected better room quality from a rated 4* hotel.
The cleanliness
The room size
The location is near to the mall and CIQ. The staffs at the concierge are very friendly and approachable.
The breakfast spread is good and my fav are their nasi lemak and mee goreng. They’re delicious. However, the service could be better. I feel that there should be a staff bring us to a table. Instead, we have to find on our own and most of the tables are still full of dirty plates. Need to call the staffs to clear the tables. They did but did not provide new utensils. This happened to us for 2 days. On top of that, appreciate if they could keep the buffet area cleaned too..
Love the Breakfast buffets
The ambience and staff. It is also very clean and comfortable.
The pillows are uncomfortable but the mattress is great.
Welcoming staff, friendly front desk staff, nice and cosy reception
Not able to get extra card key. Strictly limited to 2.
My 2nd time staying here and it did not disappoint me...
Frm the front desk staff..to the doorman..their service was excellent..breakfast buffet choice was amazing
Nothing....
Na
It was deplorable. Previous guest left hair band behind with strands of hair. When informed hotel staff, they did nothing. Seems that they don’t understand cleanliness
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