Hotel Al Sotoportego

Hotels
Independent
9.6 (179 reviews)
Cannaregio 5595/A, Venice, VE, 30135 , Venice , IT

Facilities

Free WiFi
Wheelchair accessible
Smoke-free property
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Helpful staff
Great location
Clean and charming rooms
Good value for money
Cons:
Shower design flooding bathroom

Categories

Cleanliness
9.36
Most reviews mentioned the rooms being clean and well-kept.
Service
10
Numerous reviews praised the helpfulness and attentiveness of the staff.
Location
9.73
The hotel is conveniently located near major attractions and dining options.
Room Quality
9.57
Rooms are described as charming and well-decorated with good amenities.
Amenities
9.32
Complimentary snacks and detailed guides add value to the stay.
Value for Money
9.55
Good price for the quality of service and accommodation.
Food and Beverage
9.31
Positive mentions of great dining recommendations provided by staff.
Overall Experience
9.96
The overall sentiment reflects a highly enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:37

Property Description

Experience the charm of Venice at Hotel Al Sotoportego, your delightful retreat in the heart of the city.

Beautifully Designed Guestrooms
Unwind in one of our 8 individually decorated guestrooms, each equipped with modern amenities such as minibars and flat-screen televisions, providing a perfect blend of comfort and style.

Convenient Location
Step outside our doors and find yourself just minutes away from iconic attractions like the Rialto Bridge and St. Mark's Square, making exploration effortless and enjoyable.

Complimentary Amenities
Stay connected with complimentary Wi-Fi and enjoy daily housekeeping, along with refreshing bottled water to keep you hydrated throughout your stay.

Book your unforgettable Venetian getaway at Hotel Al Sotoportego today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.6
Based on 179 reviews
Cleanliness: 9.36
Service: 10
Location: 9.73
Room Quality: 9.57
Amenities: 9.32
Value for Money: 9.55
Food and Beverage: 9.31
Overall Experience: 9.96
K
Kathleen
10
Pros:

The hotel was in a good location, exactly like the photos, and very clean. We had the canal view room which was nice to watch out the window. The absolute best part was the service. There was a typed list of area recommendations with a corresponding map. They had taken the time to number and star each location. The concierge was so welcoming and even offered to draw up a walking tour for us. His enthusiasm was so pleasing. There were many guide books of Venice also available. A Nespresso machine, biscotti, and complimentary sparkling wine were beautiful touches. I highly recommend!

2025-10-10 via Nuitee
D
Donna
8
Pros:

Location and our Host was great

2025-10-08 via Nuitee
S
Sherry
10
Pros:

Wonderfu

2025-10-07 via Nuitee
T
Theresa partner
10
Pros:

Host gave great recommendations for site seeing and places to eat or grab a drink.

2025-10-07 via Nuitee
N
Nicole family
10
Pros:

This isn’t a 5 star hotel according to American Standards, but it is 100% a 5 Star experience with a comfortable bed, shower, great service and authentic experience. I would stay on my return trip to Venice

2025-10-06 via Nuitee
D
donna family
10
Pros:

Wifi..hist and lication

2025-10-06 via Nuitee
N
Nicole family
10
Pros:

This location was very conveniently located; walkable from taxi shuttle from airport, close to everything but not in middle of noise. Very informative staff who went above and beyond to make us feel welcomed.

2025-10-05 via Nuitee
J
Joseph
10
Pros:

Great hotel stay in a perfect location! Such a great experience! Tiziano gave the best recommendations! We would definitely come back here for another trip. ❤️

2025-10-04 via Nuitee
R
Richard
10
Pros:

Beautiful room overlooking a canal, staff were very friendly and helpful and it is very well located.

Only con is the shower/wet room backs up quite quickly but perfectly manageable.

2025-10-04 via Nuitee
C
Cecelia partner
10
Pros:

The staff were so kind and helpful. Room was very clean. Love that is was quaint and not modern. Coffee was delicious and even a small bottle of prosecco in our room.

2025-10-02 via Nuitee
A
Azhar partner
10
Pros:

Excellent Stay! We were able to check in nearly 2 hours earlier than expected. On check in, the employee provided us a map carefully hand illustrated with a suggested plan to explore the city including hot spots and destinations we should explore. Clean rooms. AC functioned as expected. Right in the middle of an excellent area. Would stay again.

2025-09-30 via Nuitee
M
Martin family
10
Pros:

Excellent staff, clean rooms, great location. Would stay again.

2025-09-29 via Nuitee
J
Jason family
8
Pros:

The location was good for walking around Venice. Plenty of options for dining, shopping and relaxing. The staff was very accommodating and helpful, providing maps and suggestions for things to do and where to eat. WiFi was good - consistently during our stay. Cell service was good as well. The room was clean - one “strange” amenity was the shower. It basically flooded the entire bathroom floor during each shower ( I think by design). Towels had to be laid out to walk in the bathroom after a shower. Overall a nice boutique hotel!

2025-09-27 via Nuitee
S
Sherman
10
Pros:

Great location, good WiFi,

2025-09-25 via Nuitee
T
Trevor
10
Pros:

A lovely canal hotel. Some rooms having the view. All rooms tastefully Venetian styled in the 16 th century building. Nicely centrally located. Modern bathroom. If the price fits then proceed.

2025-09-25 via Nuitee
P
Patricia family
10
Pros:

The room we had was lovely! Full of perfectly clean and charming detail. The communication from the host was great and there was even a map with their recommendations left on the desk for us. The stairs up to the room was steep so not ideal for those with mobility issues, however, I noticed there is a mobility chair lift. Overall excellent I would recommend and stay again !

2025-09-24 via Nuitee
A
Aris
10
Pros:

Very close to shops

2025-09-17 via Nuitee
T
Tom
10
Pros:

Staff responded quickly when we had some issues with checking in and shutters and sink.
Room was clean and tended to daily.
All our questions were answered by staff even though not on site. On last day staff took our luggage downstairs and across first bridge as we headed out to airport offering water and snacks.

2025-09-09 via Nuitee
P
Paige partner
10
Pros:

The hotel is very convenient. Located on a small canal near the vaparetto stops and a 5 minute walk away from Rialto bridge and 10-15 from St. Mark’s square. Also located close to some delicious dining options.

But what sets this hotel apart is Tiziano. Before we even arrived, he had emailed us detailed instructions on how to get to the property, which line to take on the alilaguna from the airport, and had our room ready well before the 3 PM check in time. That alone was such a relief after a long travel morning. Once we arrived, he had an entire list of recommendations of things to do off the beaten path, places to eat, and a detailed map of where to find it all. Every dining recommendation was delicious, and we saw so many lesser known attractions that we would not have known about otherwise. He went above and beyond to make our stay wonderful and could not have been more hospitable and welcoming to Venice.

This hotel might not have all the bells and whistles of others, but it was clean, had nice and cool AC after a long day of walking in the sun, and the room was always stocked with complimentary water and snacks (the cookies were also delicious)! For the price and location this property cannot be beat. We would absolutely stay here again.

2025-09-07 via Nuitee
I
Igor family
10
Pros:

A very lovely and cozy hotel, conveniently located near major sights and right by the canal. I stayed in six hotels in the same price range in Italy during my trip, so I can compare — and this one was by far the best. The rooms are generously sized, clean, well-equipped, and beautifully decorated with Venetian wallpaper, paintings, and Murano glass chandeliers. The owners/managers were extremely helpful and friendly. Staying here was truly one of the highlights of my trip.

2025-09-06 via Nuitee