Hotel Al Sotoportego

Hotels
Independent
9.6 (179 reviews)
Cannaregio 5595/A, Venice, VE, 30135 , Venice , IT

Facilities

Free WiFi
Wheelchair accessible
Smoke-free property
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Helpful staff
Great location
Clean and charming rooms
Good value for money
Cons:
Shower design flooding bathroom

Categories

Cleanliness
9.36
Most reviews mentioned the rooms being clean and well-kept.
Service
10
Numerous reviews praised the helpfulness and attentiveness of the staff.
Location
9.73
The hotel is conveniently located near major attractions and dining options.
Room Quality
9.57
Rooms are described as charming and well-decorated with good amenities.
Amenities
9.32
Complimentary snacks and detailed guides add value to the stay.
Value for Money
9.55
Good price for the quality of service and accommodation.
Food and Beverage
9.31
Positive mentions of great dining recommendations provided by staff.
Overall Experience
9.96
The overall sentiment reflects a highly enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:37

Property Description

Experience the charm of Venice at Hotel Al Sotoportego, your delightful retreat in the heart of the city.

Beautifully Designed Guestrooms
Unwind in one of our 8 individually decorated guestrooms, each equipped with modern amenities such as minibars and flat-screen televisions, providing a perfect blend of comfort and style.

Convenient Location
Step outside our doors and find yourself just minutes away from iconic attractions like the Rialto Bridge and St. Mark's Square, making exploration effortless and enjoyable.

Complimentary Amenities
Stay connected with complimentary Wi-Fi and enjoy daily housekeeping, along with refreshing bottled water to keep you hydrated throughout your stay.

Book your unforgettable Venetian getaway at Hotel Al Sotoportego today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.6
Based on 179 reviews
Cleanliness: 9.36
Service: 10
Location: 9.73
Room Quality: 9.57
Amenities: 9.32
Value for Money: 9.55
Food and Beverage: 9.31
Overall Experience: 9.96
I
Iiris solo_traveller ch
10
2026-07-04 via Nuitee
C
Chatzi solo_traveller gr
10
Εξαιρετική τοποθεσία και προσωπικό!
Pros:

Το ξενοδοχείο βρίσκεται σε εξαιρετική τοποθεσία και είναι υπέροχος ο χώρος και οι παροχές.Το προσωπικό είναι ευγενεστατο και μας βοήθησε σε ο,τι κι αν χρειαστηκαμε!Θα το ξαναεπισκεπτομασταν σίγουρα!

2026-07-03 via Nuitee
M
Michelle extended_group us
10
Great location and staff
Pros:

Close to restaurants and shopping. The hotel staff member who met us was very helpful and knowledgeable about the area. The hotel gave free water, cookies, and coffee in the rooms. It’s right on the canal and a private water taxi can drop you off across from the hotel. You will need to cross a small bridge with your luggage. I would definitely stay here again.

Cons:

The beds were a little too firm for me as I prefer a soft mattress. Everything else was great.

2026-07-02 via Nuitee
C
Christine extended_group ca
10
2026-07-02 via Nuitee
K
Kristen family_with_children us
9
Pros:

Titziano was friendly, informative and extremely helpful! Location was terrific.

Cons:

The room was warm at night, but I’m not sure anything can be done given the very high temperature.

2026-06-25 via Nuitee
I
Iulia solo_traveller il
10
Pros:

A very beautiful, clean accommodation with lots of nice touches, well-preserved in an ancient style. All these details really help you experience life in Venice like a local. The staff were sincere and friendly, ready to help with everything and gave us a ton of recommendations, which were completely worth it. The mattress was comfortable, only the pillows weren't quite right, but there was plenty of choice, the room was quite spacious. Convenient location, good air conditioning, good internet speed. Definitely worth the money!! I would return to this hotel if I decide to visit the city again! Thanks Tiziano!

2026-06-23 via Nuitee
A
Andrew couple us
10
Our favorite stay in our two week trip across Italy.
Pros:

Very friendly and informative staff, great map of the city with excellent recommendations for local food and drinks, provided tips for travel and avoiding crowds, very clean room with great views, much quieter than expected, lots of small accommodations like slippers, Prosecco, coffee, bottled water, tea kettle. Easily accessible location from two vaporetto stops, close to airport taxi stop. Centrally located in the city.

2026-06-22 via Nuitee
Y
Yigit couple tr
10
2026-06-22 via Nuitee
K
Kaylie couple us
10
Pros:

Great location, stunning room decor, and exceptional staff. Luca was so kind and personable. Very accommodating when we asked for an early check-in. The room included cold water bottles, snacks, and a bottle of prosecco, with no additional charge! He gave meal recommendations that were affordable and delicious. Stunning view of the canal outside our window. Overall, an incredible experience. We stayed one night, but would definitely come back for another!

Cons:

No complaints! Amazing experience!

2026-06-17 via Nuitee
N
Nancy family_with_children us
9
Great location with canal views and great recommendations from staff!
Pros:

Great list of recommendations for area restaurants, cafes, etc. with a map indicating locations- very helpful and all recommendations were excellent.
Good communication before and during our stay.
This was our second time staying at the hotel and would stay here again!

Cons:

The bed cover in Room 2 was a bit worn and has a hole in it. The beds and pillows are firm!

2026-06-16 via Nuitee
L
Lucy couple au
9
Cute Venetian hotel, amazing location
Pros:

Location was excellent, good facilities and Tiziano was super helpful in recommending wonderful things to do

2026-06-16 via Nuitee
C
Caglar couple tr
9
2026-06-15 via Nuitee
A
Amy couple us
10
I highly recommend.
Pros:

I loved the location. The room was beautiful and I enjoyed the view of the canal and the huge windows.
The staff is friendly, very helpful and welcoming.
When we checked out our luggage was stored safely for us and we were able to use the bathroom to freshen up before our flight.

Cons:

I didn’t have any issues.

2026-06-15 via Nuitee
M
Magdalena couple es
8
Genial, muy recomendable
Pros:

La ubicación era excelente, las instalaciones tal cual las fotos. Nos pusieron muchos snacks de bienvenida de manera gratuita. Cerca de plazas y restaurantes. Todo tipo de comercios. El chico de recepción fue lo mejor. Nos atendió estupendamente y nos ayudó a conocer Venecia a la perfección gracias a sus recomendaciones. También nos recomendó varias exposiciones de arte, las visitamos todas y nos encantaron. Un trato increíble.

Cons:

El precio es elevado, aunque se ajusta al del resto de alojamientos de la zona

2026-06-14 via Nuitee
M
MARIIA couple ru
10
2026-06-13 via Nuitee
I
Ihsan couple tr
10
Mükemmel
Pros:

Çalışan kişi çok yardımsever ve ilgili. Konumu güzel. Oda biraz eski ama temizdi

2026-06-13 via Nuitee
A
Angelika solo_traveller at
10
2026-06-11 via Nuitee
Özge Esen solo_traveller tr
9
Kalınabilecek güzel lokasyon
Pros:

Konumu iyiydi, çalışanlar ilgiliydi.

Cons:

Merdiven, asansör yoktu.

2026-06-08 via Nuitee
C
Cecilia couple it
9
2026-06-06 via Nuitee
S
Shahaf couple il
10
2026-06-06 via Nuitee