The General Gordon

Hotels
9 (531 reviews)
20 Swain Street , Sydney , au

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Bar
Facilities for disabled guests
Daily housekeeping
Designated smoking area
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking limitations
Noise from train station

Categories

Cleanliness
8
Some reviews mention cleanliness issues, although rooms were generally considered clean.
Service
9.5
Staff were noted as helpful and kind in multiple reviews.
Location
9.5
Convenient location with easy access to transport and local attractions.
Room Quality
9
Rooms are generally comfortable and modern, though some furnishings were noted as cheap.
Amenities
8.5
Amenities mentioned were satisfactory, though some limitations like parking were noted.
Value for Money
9.5
Excellent value for a hotel of this type given the location and quality.
Food and Beverage
9
Food was mentioned positively, bar staff were friendly and accommodating.
Overall Experience
9
Overall, guests had a positive experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:28

Property Description

Central Location:
Situated in Sydney, The General Gordon offers easy access to major attractions like Central Station Sydney and the Australian National Maritime Museum, making it a convenient choice for travelers.

Comfortable Accommodation:
The 4-star hotel provides air-conditioned rooms with free WiFi, private bathrooms, and cozy seating areas. Guests can enjoy the convenience of a wardrobe, flat-screen TV, and some rooms even feature a balcony for a relaxing stay.

Nearby Landmarks:
Explore nearby landmarks such as Hyde Park Barracks Museum and Art Gallery of New South Wales during your stay at The General Gordon, ensuring a memorable visit to Sydney.

Experience comfort and convenience at The General Gordon in Sydney. Book your stay now for an unforgettable trip.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 531 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
M
Michael • couple • au
9
2026-06-27 • via Nuitee
M
Mat • couple • au
8
2026-06-25 • via Nuitee
E
ELFAR • couple • au
9
2026-06-24 • via Nuitee
R
Ross • couple • au
10
We were very impressed and the Staff are super friendly
Pros:

Location,modern room,great food and atmosphere

Cons:

Could not open the window

2026-06-09 • via Nuitee
L
Lyn • couple • au
9
Very convenient location,being close to the train line. Comfortable room and quiet accommodation.
2026-06-07 • via Nuitee
K
Kate • solo_traveller • au
8
Great location to explore the inner west. Rooms really nice.
Pros:

The location is excellent. Right across from sydenham station. The rooms were nicer than I expected. It was very quiet in the rooms.

Cons:

N/a

2026-05-29 • via Nuitee
K
Kylie • couple • au
10
I would be staying here again for sure. Check in and out was so easy and relaxed. Room was really clean and modern and
Pros:

Perfect location being right on top of a pub and so close to train station and city.

Cons:

It didn’t bother us but I could see that some people might not like the planes going over top quite frequently

2026-05-24 • via Nuitee
Ульяна • solo_traveller • ua
10
2026-05-21 • via Nuitee
P
PETER • solo_traveller • au
10
Awesome!
Pros:

The food and room!

Cons:

Beds could be softer. Concierge need a notification process, bell or messaging app to alert staff upon our arrival.

2026-05-12 • via Nuitee
K
Kiara • couple • au
8
Amazing just weary of the other people around
Pros:

I liked how accomodating the staff were and how nice the rooms were set for us.

Cons:

On of your customers in the pokies tried to rip me and my partner off and steal our machine and she laid hands on me and called me names.

2026-05-11 • via Nuitee
D
Daryl • solo_traveller • au
10
Great
Pros:

Great place to stay night before a flight. Friendly pub, great staff and good bistro

Cons:

Nothing

2026-05-11 • via Nuitee
A
Adriaan • couple • au
7
Pros:

No noise from downstairs which was good.
Great location close to station. Staff were accommodating with an early check-in.
Room was good size, comfortable bed, bathroom modern.

Cons:

Overall, the room and bathroom were clean except unfortunately the shower had pubic hair in it from the previous guest. A little more diligence with cleaning required. Other than that, all good.

2026-05-05 • via Nuitee
M
Maloney • solo_traveller • au
8
2026-04-29 • via Nuitee
S
sean • couple • au
10
2026-04-27 • via Nuitee
A
Andrea • solo_traveller • au
10
Perfect short stay
Pros:

Very nice room, clean and comfortable.

Cons:

Nice pub at the bottom of the room, the room was new and clean.

2026-04-27 • via Nuitee
M
Michael • solo_traveller • au
9
Cons:

Car park is a problem

2026-04-23 • via Nuitee
L
Lisa • couple • au
8
Nice clean room, quiet despite being near the flight path.
Pros:

Clean rooms

Cons:

$300 a little pricy for a room in a pub.

2026-04-20 • via Nuitee
P
Pete • couple • au
10
Clean, comfortable, connected and great community.
Pros:

It’s all so easy.
Check in, amazing staff and great location.
It’s close to brewery’s in Marrickville or St Peter’s even on foot and connectivity by metro or rail is easy and convenient. Sensational really. You can be in the city, out to Bondi Junction in a few stops or on a ferry in no time. Great view looking back at the city.
Ubers and Taxis are there in just a few minutes.
There is a walk for those interested out to the end of runway 16R at Sydney airport that takes about 40 or so minutes.

Cons:

There is no issue at this property based on my stays.

2026-04-19 • via Nuitee
D
Debbie • couple • au
6
Pros:

Clean and tidy

Cons:

No parking

2026-04-15 • via Nuitee
S
Shontai • solo_traveller • au
10
2026-04-15 • via Nuitee