The General Gordon

Hotels
9 (544 reviews)
20 Swain Street , Sydney , au

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Bar
Facilities for disabled guests
Daily housekeeping
Designated smoking area
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking limitations
Noise from train station

Categories

Cleanliness
8
Some reviews mention cleanliness issues, although rooms were generally considered clean.
Service
9.5
Staff were noted as helpful and kind in multiple reviews.
Location
9.5
Convenient location with easy access to transport and local attractions.
Room Quality
9
Rooms are generally comfortable and modern, though some furnishings were noted as cheap.
Amenities
8.5
Amenities mentioned were satisfactory, though some limitations like parking were noted.
Value for Money
9.5
Excellent value for a hotel of this type given the location and quality.
Food and Beverage
9
Food was mentioned positively, bar staff were friendly and accommodating.
Overall Experience
9
Overall, guests had a positive experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:28

Property Description

Central Location:
Situated in Sydney, The General Gordon offers easy access to major attractions like Central Station Sydney and the Australian National Maritime Museum, making it a convenient choice for travelers.

Comfortable Accommodation:
The 4-star hotel provides air-conditioned rooms with free WiFi, private bathrooms, and cozy seating areas. Guests can enjoy the convenience of a wardrobe, flat-screen TV, and some rooms even feature a balcony for a relaxing stay.

Nearby Landmarks:
Explore nearby landmarks such as Hyde Park Barracks Museum and Art Gallery of New South Wales during your stay at The General Gordon, ensuring a memorable visit to Sydney.

Experience comfort and convenience at The General Gordon in Sydney. Book your stay now for an unforgettable trip.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 544 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
A
annette • extended_group • au
10
The whole experience was perfect
2026-08-22 • via Nuitee
A
Anne • couple • au
8
2026-08-21 • via Nuitee
P
Philip Chih-Lok • solo_traveller • hk
10
Close to airport great stay
Pros:

Clean room. Nicely decorated. Close to sydenham train station and airport

Cons:

Generally good. The price? But its sydney price i wont complain

The sockets next to the bed dont work though thats the only thing. Rest of the sockets in the room works.

2026-08-18 • via Nuitee
D
Digby • couple • au
9
I will happily stay here again
Pros:

I will definitely stay here again, and my wife really liked it. The location across the street from the Metro station is perfect. The room was very comfortable and the staff were genuinely nice and could not have been more helpful. The soundproofing was good, jets overhead were audible but not intrusive. I slept very well

Cons:

Unlimited street parking is a couple of blocks away, which is manageable. We just left our car parked there for a couple of days and used the excellent public transport. The Metro stop is literally across the street.

2026-08-10 • via Nuitee
C
Christine • couple • au
8
2026-08-07 • via Nuitee
A
Annette • couple • au
9
Staff were extremely helpful when we had a problem. Highly recommend this hotel.
Pros:

Location was great and the room was very comfortable and modern.

Cons:

The cold cous cous with the beef cheek.

2026-08-07 • via Nuitee
P
Phil • extended_group • au
7
It was all good until the water didn't work the next morning - however have been compensated so ok
Pros:

Everything except water was off

Cons:

Water

2026-08-07 • via Nuitee
A
Almira • solo_traveller • au
3
Cons:

The room didn’t lock / there was no indication of the room locking. The room became hot with the heating thermostat not working. Windows cannot open and there was no aircon to cool the room.

2026-08-05 • via Nuitee
G
Gai • family_with_children • au
9
Pleasant.
Pros:

Location close to family.

Cons:

I didn't know they do breakfast.

2026-08-03 • via Nuitee
F
Freddy • couple • au
9
2026-08-03 • via Nuitee
S
Scott • solo_traveller • au
10
2026-07-24 • via Nuitee
S
Sarah • couple • au
10
Always my accommodation of choice for a Sydney stay
Pros:

It’s in a fab location right next to Metro train and about 2 stops from the city. Love being in the buzz of Marrickville and the balcony rooms are delightful. Staff are great

Cons:

It was all just perfect

2026-07-23 • via Nuitee
J
Jan Reichle • solo_traveller • us
9
Pros:

Punches well above its weight for pub accomodation. Room was giant, modern and very clean. Hospitality, food & beverage downstairs at pub are superb. Would not hesitate to stay again. Value! Quiet room!

2026-07-13 • via Nuitee
M
Michael • couple • au
9
2026-06-27 • via Nuitee
M
Mat • couple • au
8
2026-06-25 • via Nuitee
E
ELFAR • couple • au
9
2026-06-24 • via Nuitee
R
Ross • couple • au
10
We were very impressed and the Staff are super friendly
Pros:

Location,modern room,great food and atmosphere

Cons:

Could not open the window

2026-06-09 • via Nuitee
L
Lyn • couple • au
9
Very convenient location,being close to the train line. Comfortable room and quiet accommodation.
2026-06-07 • via Nuitee
K
Kate • solo_traveller • au
8
Great location to explore the inner west. Rooms really nice.
Pros:

The location is excellent. Right across from sydenham station. The rooms were nicer than I expected. It was very quiet in the rooms.

Cons:

N/a

2026-05-29 • via Nuitee
K
Kylie • couple • au
10
I would be staying here again for sure. Check in and out was so easy and relaxed. Room was really clean and modern and
Pros:

Perfect location being right on top of a pub and so close to train station and city.

Cons:

It didn’t bother us but I could see that some people might not like the planes going over top quite frequently

2026-05-24 • via Nuitee