The General Gordon

Hotels
9 (495 reviews)
20 Swain Street , Sydney , au

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking limitations
Noise from train station

Categories

Cleanliness
8
Some reviews mention cleanliness issues, although rooms were generally considered clean.
Service
9.5
Staff were noted as helpful and kind in multiple reviews.
Location
9.5
Convenient location with easy access to transport and local attractions.
Room Quality
9
Rooms are generally comfortable and modern, though some furnishings were noted as cheap.
Amenities
8.5
Amenities mentioned were satisfactory, though some limitations like parking were noted.
Value for Money
9.5
Excellent value for a hotel of this type given the location and quality.
Food and Beverage
9
Food was mentioned positively, bar staff were friendly and accommodating.
Overall Experience
9
Overall, guests had a positive experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:28

Property Description

Central Location:
Situated in Sydney, The General Gordon offers easy access to major attractions like Central Station Sydney and the Australian National Maritime Museum, making it a convenient choice for travelers.

Comfortable Accommodation:
The 4-star hotel provides air-conditioned rooms with free WiFi, private bathrooms, and cozy seating areas. Guests can enjoy the convenience of a wardrobe, flat-screen TV, and some rooms even feature a balcony for a relaxing stay.

Nearby Landmarks:
Explore nearby landmarks such as Hyde Park Barracks Museum and Art Gallery of New South Wales during your stay at The General Gordon, ensuring a memorable visit to Sydney.

Experience comfort and convenience at The General Gordon in Sydney. Book your stay now for an unforgettable trip.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 495 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
J
Jason • solo_traveller • au
8
2026-03-20 • via Nuitee
K
Kim • couple • au
8
Great location, close to everything. Very clean and modern room
Pros:

Very clean, great location and comfortable bed

Cons:

Pillows a bit lumpy

2026-03-20 • via Nuitee
J
john • couple • gb
10
Good value
Pros:

Everything we needed for a short stay

Cons:

No door into bathroom

2026-03-17 • via Nuitee
R
Ruth • couple • au
8
Good food. Nice atmosphere. Comfortably
Pros:

Good location.

2026-03-14 • via Nuitee
B
Brett • solo_traveller • au
10
2026-03-13 • via Nuitee
W
Weber • couple • de
9
2026-03-11 • via Nuitee
S
Simone • couple • au
10
Pros:

The rooms are clean, beautifully decorated and extremely quiet!

2026-03-01 • via Nuitee
M
Melissa • extended_group • au
10
2026-02-27 • via Nuitee
L
Lubienski • couple • gb
9
Relaxed
Pros:

Very comfortable room, with balcony ( though looking onto very busy Rd, and on flight path of local airport) but shutting windows effectively reduced the noise, and air con worked well.

Cons:

See above re outside noise

2026-02-26 • via Nuitee
R
Roger • couple • us
9
Airport layover
Pros:

Room, the restaurant on premises,service, general vibe of the place.

2026-02-24 • via Nuitee
J
Jacqueline • family_with_children • gb
10
Friendly staff - fantastic location
2026-02-23 • via Nuitee
G
George • couple • au
10
We will not hesitate staying again. A real find.
Pros:

It was a one night stay and we enjoyed our stay: Professional service, spacious room very well appointed, spotless and very quiet. A very comfortable bed as well and the quietness pleasantly surprised us.

Cons:

Some car parking facility would be wonderful but not likely in such a busy area.

2026-02-23 • via Nuitee
L
Lanfear • couple • au
10
2026-02-22 • via Nuitee
S
Sonya • couple • au
8
Bit pricey - location great
Pros:

Location

Cons:

Parking

2026-02-22 • via Nuitee
L
Linda • couple • au
8
2026-02-14 • via Nuitee
A
Annie • couple • au
9
2026-02-11 • via Nuitee
G
Graham • couple • au
8
Very Nice Hotel and facilities are very clean
Pros:

Great Accomodation with easy access to the heart of marrickville

Cons:

all good

2026-02-11 • via Nuitee
L
Lauren • solo_traveller • au
10
2026-02-10 • via Nuitee
S
Susan • solo_traveller • au
8
Close to where I needed to see family. Great cafes also
Pros:

Close to public transport and also to the airport soundproof too.

Cons:

Nothing

2026-02-09 • via Nuitee
L
Larisa • couple • au
8
2026-01-29 • via Nuitee