Holiday Inn Express & Suites - Houston - Downtown North by IHG

Hotels
•
Holiday Inn Express
8.7 (545 reviews)
3401 North Main , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Cons:
Noise from the highway
Issues with some mattresses

Categories

Cleanliness
8.73
Overall clean with some issues noted about specific items like the desk chair and mattresses.
Service
9.2
Staff were consistently described as friendly and helpful across multiple reviews.
Location
8.74
Conveniently located but with some noise from the highway noted.
Room Quality
8.19
Rooms were spacious and comfortable, but some items were noted as worn out.
Amenities
8.72
Good amenities like breakfast and pool/gym, although there were mentions of some minor issues.
Value for Money
8.88
Perceived good value but some comments on high costs such as charges for water.
Food and Beverage
8.23
Breakfast was good but there were some complaints about coffee and food freshness.
Overall Experience
8.9
Overall, a pleasant stay with minor issues that did not significantly impact the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:43

Property Description

Modern Comfort in Houston

Located just 4.1 km from Wortham Center, Holiday Inn Express & Suites - Houston - N Downtown, an IHG Hotel offers a convenient and comfortable stay. Indoor Pool and Free Breakfast Enjoy a refreshing dip in the indoor pool and start your day with a delicious continental, American, or vegan breakfast. Multilingual Staff and Business Center Communicate with ease as our staff speaks English, Spanish, Farsi, and Russian. Take advantage of the business center for any work needs. Book your stay now at Holiday Inn Express & Suites - Houston - N Downtown for a memorable experience in Houston.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 545 reviews
Cleanliness: 8.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.88
Food and Beverage: 8.23
Overall Experience: 8.9
J
Jorge • family_with_children • us
7
Pros:

La alberca

Cons:

El café está frío el desayuno también está frío no

2026-02-14 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-01-22 • via Nuitee
P
Paul • couple • us
8
Pros:

Clean

2026-01-19 • via Nuitee
M
Melissa • solo_traveller • us
9
Was a good stay, would definitely do it again
Pros:

Friendly staff and good security

Cons:

The mattress was waaay to soft

2026-01-19 • via Nuitee
J
Jonathan • solo_traveller • us
1
Disaster
Pros:

The hotel staff charged my CC 10 times

Cons:

The staff not well trained for his job.He was arrogant and could not answer simple questions.I travelled from Jackson TN.Arrived at the hotel by 1115pm.I did not get in my room until 1am

2026-01-19 • via Nuitee
H
Héctor • couple • us
7
Pros:

La atencion del Receptor

2026-01-19 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

Staff was friendly

2026-01-18 • via Nuitee
W
Wood • family_with_children • us
9
2026-01-13 • via Nuitee
G
Glockshuber • couple • br
7
2026-01-12 • via Nuitee
K
Kristina • family_with_children • hr
10
Odmor
Pros:

Apsolutno sve.

Cons:

Možda doručak.

2026-01-07 • via Nuitee
J
Janet • couple • ca
9
2025-12-31 • via Nuitee
J
Jose • family_with_children • us
10
It’s a nice clean place and the breakfast is good and warm. The staff, from the front desk, cleaning people and kitchen,
Pros:

It is a nice clean place and quiet.

Cons:

Even tho is close to the freeway, it was really nice and quiet. Across the street neighbors were lovely.

2025-12-30 • via Nuitee
M
Melanie • couple • us
10
2025-12-25 • via Nuitee
K
Keren • family_with_children • us
10
Highly recommend staying and will again, thank you!
Pros:

The staff was exceptional, the space in our room was so spacious, we truly enjoyed our stay.

Cons:

Wished the food was a little better, coffee wasn’t very good. Wished it was all more fresh. We were there when there was a conference going on so maybe that had a lot to do with it but everything was clean and we would definitely stay again.

2025-12-10 • via Nuitee
S
Shekia • couple • us
9
2025-12-09 • via Nuitee
S
Suzanne • couple • us
8
Lobby and staff were impressive.
Pros:

The location was good for what event we were attending.

Cons:

The interstate noise.

2025-12-08 • via Nuitee
R
Ruby White • family_with_children • us
10
2025-12-06 • via Nuitee
K
Kevin • solo_traveller • gb
9
Easy!
Pros:

Breakfast was very good. Location for the White Oak Music Hall was perfect. The staff helped me out and resolved very honestly an item of lost property. Four members of staff chatted friendly and were real cool. The maid was also very nice to talk to when I asked for more room supplies. Lobby was clean smelled nice and was modern with various TV's with latest news and an area also for laptops and charging points. There was also no noise from other residents at night and they all seemed pretty descent.

Cons:

It didn't bother me one bit but one side of the hotel faces a freeway the side I was on and that may bother some people. I was traveling alone and I actually liked hearing the traffic rumble by gently in the night. It was also spectacular to watch the traffic at dusk roll into the city center skyscrapers as a river of red and white lights. If your sensitive to this I would ask for a room on the other side the entrance to the car park side on North and Main St.

2025-11-25 • via Nuitee
S
Shachar • solo_traveller • il
9
2025-11-25 • via Nuitee
Y
Yesenia • family_with_children • us
10
2025-11-18 • via Nuitee