The Star Residences - Gold Coast

Hotels
•
Star Entertainment
8.6 (2565 reviews)
5 The Darling Avenue, Broadbeach , Gold Coast , au

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Comfortable rooms
Cons:
Slow lifts
Noisy at night
Double charging issue

Categories

Cleanliness
8.55
Nice and clean.
Service
8.85
Amazing staff, very helpful.
Location
9.05
Great location with easy access to restaurants and entertainment.
Room Quality
8.25
Comfortable and spacious rooms but with some issues like slow air conditioning.
Amenities
8.35
Facilities like pools and wheelchair accessibility were great, though lifts were insufficient.
Value for Money
8.55
Good design and comfortable stay for the price, though some may find it expensive.
Food and Beverage
8.55
Standard quality for this hotel tier.
Overall Experience
8.65
Enjoyable stay with beautiful views and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:43

Property Description

Luxurious Accommodation with Top-Notch Amenities

State-of-the-Art Facilities: Enjoy the convenience of a fitness centre, indoor pool, and private parking during your stay at The Star Residences.

Relaxation and Entertainment: Unwind in the plunge pool, spa facilities, or at the casino available on-site. Rejuvenate with wellness packages and soak up the sun on the terrace.

Accessible and Comfortable: With air-conditioned rooms, fully equipped kitchens, and disabled guest accommodations, every detail is tailored to ensure a comfortable stay for all guests.

Experience luxury and comfort at The Star Residences - Gold Coast. Book now for an unforgettable stay near the stunning beaches and popular attractions of Gold Coast.

Important information:

For stays arriving from 1 February 2025, your allotted apartment at The Star Residences may be located in either Tower 1 or Tower 2, Broadbeach Island.
Please note that oversize vehicles and trailers are not permitted to be parked onsite.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2565 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.25
Amenities: 8.35
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.65
M
Melonie • extended_group • au
10
2026-03-28 • via Nuitee
P
Paul • couple • gb
9
Pros:

We have been staying at the Star Residences for extended oeriods over the last few tears and have never been disappointed. Very good position for travelling in durection of Surfers / Southport or other way towards Tweed Heads. Next door to Paxific Fair.

Cons:

One niggle we had, although fortunately we didnt need to use it too often, was that the sound bar wasn't connected to the television in the lounge in apartment 13407 (the connector didn't even seem the right shape to fit). The tv guy who visited a couple of times was unable to fix the tv volume and although the reception staff said they would try to source a new sound bar, it was only on the day we left the tv guy returned to say he was booked in to fix the oronlem for the next guests. We were there 27 nights with the tv volume on maximim 100 and xouldnt hear the actors spwak in movies.😡

2026-03-27 • via Nuitee
C
Caroline • extended_group • gb
4
If you really really have to stay here, the staff are lovely.
Pros:

If you need to be Gold Coast based, The Residences are well located. Our apartment was well equipped and clean but….

Cons:

The lifts are appalling. ‘Lift Bingo’ is the only was to describe whether you will be able to get one in a couple of minutes or 10 minutes. For the number of floors and guests, this building is woefully served.
The building also has a life of its own. Strange noises - water pressure in pipes?? - means there is often an unpleasant discordant background noise. Really really disconcerting if you wear hearing aids as I do.
And don’t forget how you got from your car to the foyer. You’ll never find you car again..

2026-03-25 • via Nuitee
M
Mathew • family_with_children • au
4
Exhausting.
Pros:

Had what you would expect. View was good.

Cons:

The room had an extremely loud whistle caused by the room not being able to seal correctly. Tried opening and closing the doors, turning off the aircon but no help. Terrible night sleep. Make sure you check your room doesn’t make this noise before heading out!!!!

2026-03-24 • via Nuitee
B
bruce • couple • au
8
2026-03-23 • via Nuitee
D
David • solo_traveller • au
10
2026-03-23 • via Nuitee
W
Wayne • couple • au
7
Pros:

Pool and sauna

Cons:

Uncomfortable bed

2026-03-21 • via Nuitee
L
Louise • couple • au
8
Cons:

No clear instructions to access the car park on arrival. Parking cost should be included for the duration of the stay.

2026-03-21 • via Nuitee
D
Dallas • extended_group • au
8
Nice apartment
Pros:

Clean, easy to access casino

Cons:

Difficult to find check in lobby. Difficult to park

2026-03-20 • via Nuitee
P
Phillip • couple • nz
7
Pros:

Great view, the apartment was perfect

Cons:

I felt like my room had been broken into, I emailed and called nquiring if there was footage of anyone coming into the apartment while I was asleep and was ignored.

2026-03-19 • via Nuitee
M
Mason • family_with_children • au
9
Had the best time it was such a nice stay thank you so much!!
Pros:

Beautiful place with a beautiful view!

2026-03-15 • via Nuitee
A
Alex • couple • au
8
2026-03-15 • via Nuitee
R
Ron • couple • au
9
2026-03-15 • via Nuitee
D
Deborah • couple • au
7
Was ok, parking is difficult
Pros:

Close to all

Cons:

Bed fair in comfort,

2026-03-12 • via Nuitee
M
Megan • couple • au
8
Great location, easy access to star facilities, awesome view, modern comfortable furnishings
Pros:

Great view over Broadbeach Waters!

Cons:

would have been good to have better signage in car park to help find lifts

2026-03-12 • via Nuitee
B
Brooke • couple • au
10
Wonderful stay. Facilities amazing! We wished that Kyomi was open for lunch!
Pros:

Location and view

Cons:

A little overpriced

2026-03-10 • via Nuitee
M
Mark • couple • nz
10
A great place to stay
Pros:

We were so grateful the hotel gave us an early check in when we arrived.
The gym and pools were awesome. Great location.

2026-03-09 • via Nuitee
N
nicole • couple • au
10
2026-03-09 • via Nuitee
A
Anthony • solo_traveller • au
3
Disappointed
Pros:

Pool
Car parking was easy

Cons:

Smelled like cigarettes and vapes
Staff were cranky
Rooms were not established for the number of guests
Phone to guest services and reception constantly engaged

2026-03-07 • via Nuitee
D
Dickinson • couple • au
10
2026-03-06 • via Nuitee