Hotel B Urban Xaman by Fontán Reforma

Hotels
8.4 (148 reviews)
Avenida Paseo de la Reforma 24 Colonia Centro, Cuauhtémoc, 06040 Ciudad de México, CDMX , Mexico City , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location
Rooftop / great views
Good value for price
Stylish decor and chill-out rooms
Attentive bell/front desk service
Some guests found rooms calm and comfortable
Cons:
Bathroom issues: odor, dark, poor maintenance
Noise from other rooms / music at night
Overbooking / reservation handling problems
Room complaints: hard beds, small size
Limited amenities (no fridge in room, yoga only select days)
Food/beverage inconsistencies and bar cash-only policy

Categories

Cleanliness
6.8
Mixed reports: some guests praised cleanliness and calm rooms, but multiple reviews report dirty-smelling bathrooms, poor bathroom maintenance and rooms that 'do not feel clean'.
Service
9.3
Generally strong: several guests highlight attentive staff, bell/valet service and helpfulness; however there are isolated but serious service failures (overbooking, unaccommodating staff) noted.
Location
9.3
Consistently praised: centrally located, walking distance to historic center and Palacio Bellas Artes; good views from the rooftop.
Room Quality
7.2
Mixed to negative: comfortable and quiet for some, but frequent complaints about hard beds, small rooms, poor bathroom lighting, short curtains and plumbing/odor issues.
Amenities
8.6
Good amenities like a stylish chill-out room on each floor and a notable rooftop; limited offerings include yoga only on select days, no in-room fridge for some rooms, and small elevators.
Value for Money
9
Strong value: multiple guests explicitly call out the hotel as a great price for what it offers and praise the combination of style, location and cost.
Food and Beverage
7.4
Mixed: breakfast has variety but some items reported cold or stale; restaurant described as only 'rather good' by some and there are service limitations (bar cash-only, issues preparing early departure meal packs).
Overall Experience
9.6
Overall positive for many guests: unique, stylish hotel with a great rooftop and location that encourages return visits; tempered by noise on some nights, bathroom/room maintenance issues and occasional booking mishaps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 00:53

Property Description

Luxurious Accommodations with Stunning City Views

At Hotel B Urban, indulge in the lap of luxury with air-conditioned rooms offering breathtaking city views. Enjoy top-notch amenities including a fitness centre, free WiFi, and a terrace for relaxation.

Fine Dining and Entertainment Options

Satisfy your cravings at the hotel's restaurant and bar, or opt for room service for a private dining experience. Unwind at the in-house snack bar, or explore the business area for your convenience.

Convenient Location and Nearby Attractions

Located in Mexico City, Hotel B Urban is close to key attractions like Museo de Memoria y Tolerancia and The Museum of Fine Arts. Benefit from a 24-hour front desk, tour organising services, and a paid airport shuttle for a seamless stay.

Book now for an unforgettable experience at Hotel B Urban!

Important information:

We consider individual reservations up to a maximum of 9 rooms under the same name.
If you wish to make a group reservation, please contact the hotel at [email protected]. The hotel will not receive group reservations through this platform.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 148 reviews
Cleanliness: 6.8
Service: 9.3
Location: 9.3
Room Quality: 7.2
Amenities: 8.6
Value for Money: 9
Food and Beverage: 7.4
Overall Experience: 9.6
S
SANDRA • solo_traveller • co
5
Pros:

La ubicación y atencion del personal

Cons:

El baño era horrible: oscuro y olía muy mal, cortinas de tela.
Cama demasiado dura y no cómoda

2026-08-08 • via Nuitee
D
Delgado Diaz • solo_traveller • co
1
Maltratada
Pros:

Al llegar al hotel, me dijeron q habían sobrevendido las habitaciones y no podían alojarme

Cons:

Me trasladaron a un hotel de menor calidad, no tenía las instalaciones como las había solicitado, y la decisión de tomar el hotel era las áreas como la terraza que quería disfrutar y no fue posible por la mala gestión

2026-07-23 • via Nuitee
E
Edson • solo_traveller • mx
7
Pros:

Location, price and view.

Cons:

Bathroom is a mess, the curtain is too short and water splatters al place.

2026-07-19 • via Nuitee
L
Lancelot • couple • us
9
2026-07-18 • via Nuitee
C
connor • solo_traveller • us
8
Pros:

Bell service and ballet was great

Cons:

Restruant was not great. Room was small

2026-07-02 • via Nuitee
L
Lancelot • couple • us
10
Pros:

Great location

Cons:

Nice and clean

2026-06-21 • via Nuitee
J
Jessica • couple • us
9
Beautiful and original hotel at a great price
Pros:

Beautiful and stylish hotel at a great price. The decor was great, loved the chill out room on each floor, and the artisan products for sale in the lobby and rooms were very reasonably priced. The hotel is located centrally, not in the most interesting location but very close to Palacio Bellas Artes, walking distance from the historic center and not too far from Roma Norte. Comfortable and quiet room.

Cons:

I wish the yoga class would have been offered daily; it is only offered Saturdays and Wednesdays so we missed it. It also would have been helpful to have a fridge in the room. The light in the bathroom is also a bit low.
The breakfast has a good variety of foods, though some items were better than others, for instance the beans were cold and the waffles had gotten hard, but the atole was delicious.

2026-05-30 • via Nuitee
A
Alvarado • solo_traveller • mx
10
Pros:

Las instalaciones

Cons:

No pudimos pagar en el bar con tarjeta solo aceptaban efectivo.

2026-05-15 • via Nuitee
G
Gökhan BÖLÜK * • solo_traveller • tr
7
2026-05-02 • via Nuitee
A
aLi.Co • solo_traveller • tr
6
Cons:

Definitely too much noise coming from other rooms. Not easy to sleep

2026-04-26 • via Nuitee
N
Natalia • extended_group • co
10
2026-03-30 • via Nuitee
J
Juan • couple • es
4
Pros:

La ubicación

Cons:

Personal nada amable. Instalaciones sin mantenimiento y cuarto no se siente limpio

2026-03-22 • via Nuitee
M
Marcia • couple • us
10
This is the second time I’ve stayed at this hotel and I love it so much I plan to continue coming back.
Pros:

I loved how clean and calm everything felt.

Cons:

The elevators are a bit small but that’s understandable.

2026-03-18 • via Nuitee
U
Umuhoza • family_with_children • be
8
2026-03-02 • via Nuitee
M
Mehmet Hayri • solo_traveller • tr
8
2026-02-24 • via Nuitee
P
Perrine • family_with_children • fr
6
Bel emplacement mais bruyant
Pros:

Chambre très bruyante la première nuit (musique toute la nuit )( la climatisation laisse entrer beaucoup d air de l’extérieur et par conséquent de bruit ) proposition de la réception : une paire de bouchon d oreilles …
Eau chaude difficile à régler … et odeur d égout qui remonte par les canalisations alors que nous étions au 7eme étage ! Cependant roof top magnifique avec une vue splendide pour voir les couchers de soleil et restaurant plutôt bon. Nous avions une excursion de prévue avec un départ à 04:30 du matin; pas possible de nous préparer un panier repas ni d annuler les petits déjeuners même en prévenant 2jours avant…

Cons:

Chambre très bruyante la première nuit (musique toute la nuit )( la climatisation laisse entrer beaucoup d air de l’extérieur et par conséquent de bruit ) proposition de la réception : une paire de bouchon d oreilles …
Eau chaude difficile à régler … et odeur d égout qui remonte par les canalisations alors que nous étions au 7eme étage ! Cependant roof top magnifique avec une vue splendide pour voir les couchers de soleil et restaurant plutôt bon. Nous avions une excursion de prévue avec un départ à 04:30 du matin; pas possible de nous préparer un panier repas ni d annuler les petits déjeuners même en prévenant 2jours avant…

2026-02-23 • via Nuitee
N
Nadeshda • couple • de
9
Clear recommendation!
Pros:

Everything Nice! Great Hotel!

2026-02-12 • via Nuitee
E
Eşref • couple • nl
7
Good stay in Mexico City
Pros:

Location is great. You can go anywhere via metro or bus. Room was decent.

Cons:

There is a meditation corner(ground sitting setup) It is pretty dusty due to fluffy materials. Also if you want to take shower in early morning warm water takes 5-7 minutes.

2026-02-09 • via Nuitee
T
Thiago • couple • br
1
Lindo na foto, Horrível na prática.
Pros:

Nada.

Cons:

Atendimento da recepção é péssimo. As fotos dos quartos não representam a realidade. A limpeza é inexistente. Um dos piores hotéis que já fiquei. Cuidado.

2026-02-08 • via Nuitee
J
Jaziri • solo_traveller • de
6
2026-01-27 • via Nuitee