Tru by Hilton Ha Long Hon Gai Centre

Hotels
•
Tru by Hilton
8.9 (64 reviews)
168 Le Thanh Tong Street Bach Dang , Ha Long , vn

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Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Laundry
Bar
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Excellent location and views
Cons:
Breakfast options could be improved

Categories

Cleanliness
8.81
Hotel is clean and has a good reputation for cleanliness.
Service
9.28
Staff are helpful and kind, with good service experience noted.
Location
9.32
Location is excellent with easy access to Ha Long Bay.
Room Quality
8.77
Rooms are described as nice and clean, looking brand new.
Amenities
8.8
Clean and modern facilities mentioned positively.
Value for Money
8.76
Good value for money; clean and well-maintained.
Food and Beverage
8.31
Breakfast described as too international, could be improved for European standards.
Overall Experience
9.18
Overall positive experiences with desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:14

Property Description

Prime Location near Attractions
Located just steps away from Vincom Plaza Ha Long, SOJO Hotel Ha Long offers a convenient stay with easy access to popular landmarks like Quang Ninh Museum and Ha Long Queen Cable Car.

Modern Amenities for Comfort
Experience 4-star luxury with our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. Unwind at our fitness centre or enjoy a delicious meal at the on-site restaurant.

Exceptional Services
From a 24-hour front desk to airport transfers, our attentive staff is dedicated to making your stay memorable. Book your stay at SOJO Hotel Ha Long for a perfect blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 64 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
T
Thu hang • extended_group • vn
10
Pros:

Khách sạn vừa đủ nhu cầu, không fancy nhưng sạch sẽ.

Cons:

Đồ ăn sáng ít lựa chọn

2026-06-26 • via Nuitee
A
Aze • couple • us
10
If your doing ha long bay day trip this where u need to stay
Pros:

Super clean no molds

2026-06-24 • via Nuitee
T
Trang • couple • vn
10
tuyệt ạ
Pros:

đồ ăn ngon nhân viên nhiệt tình phòng sạch sẽ

2026-06-23 • via Nuitee
S
Satheesh • extended_group • mv
10
Modern, clean, and well-located hotel with comfortable rooms
Pros:

We had a very pleasant stay at Tru by Hilton Ha Long Bay. The hotel is modern, clean, and well-maintained, with a fresh and vibrant atmosphere. The rooms are comfortable and thoughtfully designed, with a very comfortable bed and soft pillows that make it easy to sink into a deep sleep.

The staff were friendly, welcoming, and always ready to assist. The breakfast selection was good and provided a nice start to the day. The location is also convenient for exploring Ha Long Bay and nearby attractions.

Overall, a reliable and comfortable hotel that offers good value and a smooth, hassle-free experience. We would recommend it for both short stays and leisure trips.

Cons:

all good!

2026-06-23 • via Nuitee
H
Hai Ninh • family_with_children • be
8
2026-06-22 • via Nuitee
S
Sean • couple • vn
8
Nhìn chung, khách sạn rất thoải mái và vừa túi tiền, chắc chắn tôi sẽ quay lại khi tôi đến Hạ Long.
Pros:

- Phòng sạch sẽ, giường rất êm, bố trí ổ cắm sạc rất hợp lí.
- Điều hoà mất rất nhanh
- Đèn trong phòng rất dịu mắt
- Phòng rất yên tĩnh nên tôi ngủ rất ngon
- Có tủ locker riêng cho từng khách nên rất an tâm khi gửi đồ

Cons:

- TV trong phòng ko thể sử dụng
- Bữa sáng có rất ít món và món nào cũng khô
- Có hầm gửi xe nhưng ô tô ko thể vào được do đang làm đường bên ngoài (khách sạn cũng không thông tin cho tôi biết trước)

2026-06-20 • via Nuitee
T
TIẾN DŨNG • couple • vn
8
Basically fine, it’s close to downtown and suitable for families or couples.
Pros:

The room is fully equipped with all the necessary amenities. The design is simple yet elegant.

Cons:

The bathroom is small, and when I take a shower, water often splashes onto the toilet though I’ve used a shower curtain.

2026-06-09 • via Nuitee
B
Bertrand Le Garrec • solo_traveller • fr
10
Pros:

Proche du marché local, Établissement bien insonorisé.
Personnel sympathique.

Cons:

La rue pour aller au parking est en travaux, il est très difficile de se garer..
Il manque une bouilloire dans la chambre, impossible de boire un café ou un thé.

2026-06-05 • via Nuitee
S
sarah • solo_traveller • gb
9
super staff (front desk and cleaners) and my surpassed my expectations!
Pros:

the staff were really friendly and super helpful! the reception area on the top floors of the building was a great set up, i spent some time up there on my laptop. the rooms were super and the cleaners were always thorough too.

Cons:

the breakfast was good (i liked the fruit!) but could have been better (maybe slightly nicer bread?)

2026-05-28 • via Nuitee
N
Nguyen Huong • family_with_children • vn
8
Ks khá phù hợp với kì nghỉ vừa rồi của chúng tôi
Pros:

Phòng sạch sẽ, nhỏ xinh, ấm cúng

Cons:

Ăn sáng ko hợp với mình, hơi ít món

2026-05-07 • via Nuitee
N
Nicole • extended_group • nl
10
Pros:

Fantastisch!

2026-05-05 • via Nuitee
D
Dai An • couple • vn
8
2026-05-04 • via Nuitee
J
JIA • couple • vn
1
体验感很差
Pros:

地理位置有优势，靠近商场

Cons:

设施，员工培训，早餐

2026-05-03 • via Nuitee
O
Olga • couple • pt
9
Comfy stay for a few days
Pros:

Small but smart room, you have there everything you need. Quite comfortable and clean. Breakfast was fine, location is great

Cons:

The only thing is that A/c is directed on your bed

2026-05-01 • via Nuitee
J
Julia • solo_traveller • at
10
Pros:

Super Zimmer, tolle Ausstattung (Gym & Laundry vorhanden), freundliches Personal und gutes Frühstück. Lage war ebenfalls gut und die Aussicht auf die Bucht war sehr schön! Restaurants, Bars,, Shops, eine Mall etc. Fußläufig erreichbar.

2026-04-28 • via Nuitee
Z
Zbigniew Kurek • couple • pl
10
Doskonałe miejsce na nocleg
Pros:

Wszystko ok.

2026-04-11 • via Nuitee
T
Thái Hiếu • family_with_children • vn
6
Tạm được, không được như mong đợi.
Pros:

Bữa sáng đầy đủ. Địa điểm tốt

Cons:

Nơi để xe oto
Lối vào hơi khó, lễ tân tận tầng 9
Không trang bị lược, phích nước hoặc ấm siêu tốc rất bất tiện cho người già, trẻ nhỏ.
TV khó sử dụng

2026-03-17 • via Nuitee
M
MARYLINE • couple • fr
8
Pros:

L endroit bien situé, les chambres propres, et c était très calme avec une belle vue.

Cons:

Le petit déjeuner, il n y avait les œufs brouillés, omelette ou sur le plat.

2026-03-11 • via Nuitee
S
Sung-Feng • extended_group • tw
7
2026-03-04 • via Nuitee
S
Shiun Jeng • extended_group • my
9
Pros:

The location is very near nice sea view, and shopping mall. very suitable for people to have a walk nearby and shopping nearby. it only take distance 30 mins grab to take ship cruise from the hotel.

2026-03-01 • via Nuitee