Comfort Inn & Suites Gaylord

Hotels
•
Comfort
9.2 (481 reviews)
831 West Main Street, Building A , Gaylord , US
+1 989-448-4072

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean, updated and well-decorated rooms
Friendly, helpful staff (multiple mentions of Hayden)
Excellent breakfast and 24-hour coffee service
Comfortable, spacious rooms and quiet stay
Good location close to Gaylord center
Cons:
Shower slippery (safety concern for seniors)
Hotel can be hard to find due to small roadside sign
Breakfast area can be crowded; limited seating
Occasional amenity/maintenance issues (cloudy pool, parking reseal)
Isolated room issues (chargers not working, leftover soap, alarm problems)

Categories

Cleanliness
9.4
Multiple guests repeatedly praised the hotel as very clean and updated; isolated reports of small cleaning issues (hair/soap left) and one note about a slippery shower as a safety concern.
Service
9.5
Staff consistently described as friendly, polite and helpful—several guests singled out Hayden for going above and beyond; one report of front desk not finding a booking is a lone negative.
Location
9
Many reviewers liked the location and proximity to town, but multiple mentions that the hotel is set back and the roadside sign is small, making it hard to find for some guests.
Room Quality
9.3
Rooms described as updated, spacious, comfortable and quiet; a few isolated issues (chargers not working, alarm mishap) were reported.
Amenities
9
Breakfast, 24-hour coffee and lobby ambiance praised; hot tub was well-liked. Some negative notes: pool was occasionally cloudy and parking lot resealing limited spaces during stays.
Value for Money
9.2
Several guests commented the rate was great and the hotel offered good value; one reviewer felt the price was high.
Food and Beverage
9.3
Breakfast frequently called excellent with friendly staff; a few said it could be busy or so-so, and some wanted more protein options. 24-hour coffee service was popular.
Overall Experience
8.9
Overall very positive—many guests would return and praised staff, cleanliness and comfort; a handful of operational/amenity issues (finding reservation, signage, occasional maintenance) slightly reduced the aggregate overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Modern Amenities

Comfort Inn & Suites, located in Gaylord, offers a range of modern amenities for a comfortable stay. With an indoor pool, hot tub, and fitness centre, guests can relax and unwind during their visit.

Convenient Facilities

The hotel provides free private parking, ski storage, and luggage storage space for guests' convenience. Additionally, the 24-hour front desk, business centre, and vending machines ensure a hassle-free stay for all visitors.

Outdoor Activities

Situated near hiking trails, ski slopes, and fishing spots, guests can easily engage in various outdoor activities. Whether you're an adventure enthusiast or simply looking to explore nature, Comfort Inn & Suites is the perfect base for your escapades.

Book your stay at Comfort Inn & Suites now for a memorable experience in Gaylord!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 481 reviews
Cleanliness: 9.4
Service: 9.5
Location: 9
Room Quality: 9.3
Amenities: 9
Value for Money: 9.2
Food and Beverage: 9.3
Overall Experience: 8.9
K
Kim • couple • us
10
Very nice, I highly recommend
Pros:

Friendly staff, clean and spacious room, and good breakfast

2026-11-07 • via Nuitee
M
Michelle • couple • us
10
Pros:

Clean, great hospitality, great breakfast choices

2026-11-04 • via Nuitee
C
Cynthia • family_with_children • us
10
Good place
Pros:

All was good.

Cons:

Could not reach the toilet paper holder from the toilet.

2026-11-01 • via Nuitee
J
James • family_with_children • us
10
Pros:

The hotel is very clean and had updated rooms. The staff was very nice and helpful. It's in a good location and priced right.

Cons:

The shower was slippery and could be a fall hazard for seniors.

2026-10-30 • via Nuitee
L
Linda • extended_group • us
9
2026-10-28 • via Nuitee
C
Cindy • couple • us
10
Very nice, clean and comfortable.
Pros:

Clean and comfortable!

Cons:

Breakfast was so-so…although the woman setting out breakfast was very pleasant and kind.

2026-10-24 • via Nuitee
A
alondra • family_with_children • us
9
2026-10-21 • via Nuitee
L
Larysa • extended_group • us
10
2026-10-19 • via Nuitee
P
Patricia • family_with_children • us
9
Great hotel
Pros:

Everything.
The room, the people working there, the breakfast...

Cons:

Nothing

2026-10-17 • via Nuitee
M
Mary • couple • us
10
2026-10-14 • via Nuitee
R
Rhonda • extended_group • us
10
It was an excellent facility with a professional and kind staff !
Pros:

When we arrived the desk clerk, Hayden was very welcoming! We were traveling with friends, and he was able to get our rooms close to each other, which many hotels do not even try. He took the time to tell us about surrounding restaurants/ pizza delivery, etc.....Our rate was great, and the hotel was very nice! The breakfast was excellant and the ladies preparing the food and cleaning up the area were very professional and helpful! We will definitely stay here if we come back to this area!

Cons:

There was nothing that we did not like.

2026-10-13 • via Nuitee
R
Rhonda • extended_group • us
10
We will definitely be back!
Pros:

Hayden was at the desk the night we checked in and was excellent! He went above and beyond to put us 3 couples rooms near each other. Polite, friendly and very accommodating! We would give this place an 11 out of 10!

Cons:

We liked it all

2026-10-13 • via Nuitee
S
Shawn • solo_traveller • us
9
Good restfulll stay.
Pros:

Pretty easy to find. Not far from the center of Gaylord. We’ve stayed here before and it remains a clean, comfortable stay. Morning breakfast was good, scrambled eggs, pastries, waffles, sausage patties. In room coffee maker a plus.

Cons:

Didn’t have any issues.

2026-10-10 • via Nuitee
G
Grace • family_with_children • us
10
Excellent, will stay here again.
Pros:

The breakfast was excellent, fast service. It was very neat and clean. The room was quiet and comfortable. The hot tub was very bubbly and warm, but good.

Cons:

The pool was a little cloudy, when we stayed there. They were resealing the parking lot and didn't have much room to park. It will be great when it is all done.

2026-09-15 • via Nuitee
D
David • couple • us
10
2026-09-14 • via Nuitee
B
Brian • extended_group • us
9
2026-09-11 • via Nuitee
K
Keith • family_with_children • us
10
We had great stay. We will definitely stay here again
Pros:

The building is beautiful. The rooms are great. Very spacious. Great layout.
The breakfast items are good, but it was very busy and we had to sit outside the breakfast area.
I loved the coffee service available 24 hours a day.

Cons:

Better/more seating in the breakfast area.
More protein options.

2026-09-08 • via Nuitee
R
Roy • family_with_children • us
10
2026-09-05 • via Nuitee
D
Dennis • solo_traveller • nl
8
2026-08-30 • via Nuitee
J
Jon & Greta • couple • us
10
Pros:

Breakfast was good. The room was very nice and clean. The location was a little hard to find as it sits behind and off the road. Maybe a bigger sign at the road?

2026-08-21 • via Nuitee