Petit Palais

Hotels
7.8 (147 reviews)
59, Rue Suffren, 59, Rue Suffren, , Puducherry , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Large and clean rooms
Good service and friendly staff
Cons:
Breakfast quality needs improvement
Bad smells in bathroom

Categories

Cleanliness
7.94
The rooms were neat and clean, as mentioned in several reviews.
Service
7.41
Some negative feedback regarding breakfast service, but generally recognized as professional.
Location
8.45
The location was highlighted as excellent for exploring the area on foot.
Room Quality
8.4
Rooms are described as large and clean with charm.
Amenities
7.93
The rooftop pool is a major attraction, despite some complaints about it.
Value for Money
7.39
Some reviews indicate that improvements are needed for the breakfast options.
Food and Beverage
6.94
Issues with breakfast quality and service noted in multiple reviews.
Overall Experience
7.91
Overall positive experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:04

Property Description

Luxurious Accommodation

Petit Palais in Puducherry offers elegantly furnished rooms with modern amenities including free WiFi and a flat-screen TV. The hotel also boasts a serene garden and a relaxing terrace for guests to unwind.

Indulgent Facilities

Guests can enjoy a refreshing dip in the indoor pool or savor delicious meals at the on-site restaurant. The concierge service ensures a seamless stay, while the multilingual staff are always available for assistance.

Prime Location

Conveniently located near Promenade Beach and Sri Aurobindo Ashram, Petit Palais is the perfect choice for travelers interested in exploring the cultural landmarks of Puducherry. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 1,000 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 1,800 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 147 reviews
Cleanliness: 7.94
Service: 7.41
Location: 8.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 7.91
B
bertrand family_with_children fr
9
Super chouette
Pros:

Un très bon rapport qualité prix. Un personnel très attentionné. Grande chambre confortable. Bref, un bel endroit à recommander à ses amis !

Cons:

Rien à redire

2026-02-11 via Nuitee
A
Anusuya family_with_children in
8
2026-01-19 via Nuitee
P
Patricia family_with_children in
8
Turismo a pie desde el hotel!
Pros:

El sitio es ideal. Un hotel muy bonito. Se pueden hacer muchas cosas a pie!! La habitación grande y con ese encanto de esas casa se la época.

Cons:

El servicio del desayuno todavía peor. No se respetó el horario de incio y nos teníamos que ir al aeropuerto, se nos cayó un zumo y estabamos solos y no habia nada ni nadie para recogerlo… y el desayuno en si, sin más. It a desayunar a cualquier sitio cerca a pie del hotel es la mejor opcion.

2025-10-25 via Nuitee
G
Guillaume family_with_children in
7
Cons:

Bad smells in bathroom

2025-10-20 via Nuitee
M
Maureen family_with_children au
2
2025-10-04 via Nuitee
J
Julie NALLET family_with_children fr
8
Pros:

Hôtel très accueillant, avec un vrai plus : sa piscine sur le toit est un vrai plus.
la chambre familiale est fonctionnelle, mais pas immense.

Cons:

Nous étions en pleine saison creuse (semaine d'aout). Le petit déjeuner "buffet" promis n'as pas été présent que 1 jours sur 3. Le restaurant que on doit traverser (ca fait bizarre) pour aller a la piscine est "trop" climatisé.

2025-09-15 via Nuitee
J
Joseph family_with_children lu
9
Pros:

Large and clean rooms. Good service. The rooftop pool.

2025-08-27 via Nuitee
P
Prem Niglesh Benny family_with_children in
6
2025-08-17 via Nuitee
K
Keith family_with_children gb
9
Very pleasant stay
Pros:

The rooms were pleasant and clean. We were given a complementary upgrade to rooms with balconies. Staff were friendly and professional.
The location in white town was excellent. Would certainly stay at Petit Palace again.

Cons:

Breakfast was adequate, but lacked much variety particularly in terms of fruit.
The pool is a nice feature but lacks any loungers or other comfortable chairs on which to relax.

2025-07-07 via Nuitee
G
Gayatri extended_group in
8
Decent
Pros:

Neat and clean. Not smelly like other properties in the area. So I liked it.

Cons:

Breakfast was not upto the mark. They don’t need a kitchen of their own to provide this level of breakfast. They need to up the game here, better close the kitchen and outsource breakfast items.

2025-07-03 via Nuitee
P
Pandiyarajan review category business travellers in
10
Exceptional
2025-06-16 via Nuitee
E
Enrique family with young children co
1
Bad
Pros:

Nothing is good in this terrible hostel, because it is not a hotel

Cons:

To much price for to poor a service and to miserable a place.
WARNING DONT GO TO THAT HORRIBLE AND EXPENSIVE HOSTEL.
FOR THE SAME PRICE YOU WILL FELL CONFORTABLE IN HOTEL LE PROMENADE , IN HOTEL D'EUROPE AND MANI OTHERS

2025-06-06 via Nuitee
B
Biswas family with young children in
6
Pleasant
2025-04-22 via Nuitee
C
candice
10
Charming
Pros:

Hotel Staff were very friendly and helpful it was a pleasant stay in a charming room. It was nice to have the pool for a refreshing swim on a hot day. Breakfast was good.

2025-04-14 via Nuitee
N
Neha young couple in
5
Poor experience for the price charged
Pros:

The location of the property is good

Cons:

The stay cost us INR 8200 per day. Based on how pricey it was, the service was extremely poor given that we were literally the only guests staying at the property. The breakfast was extremely horrible, they couldn't get basics like dosa and omlette right. Interestingly they laid out a breakfast spread only for one day when a foreigner family stayed in. Obviously domestic guests giving the business doesn't matter much to them and their service quality. The room was just bearable and small compared to the price tag. You can easily get a five star property for this price in Delhi. Very below average experience - do not recommend

2025-04-12 via Nuitee
K
Kumar family with young children us
8
Would come back to stay here again!
Pros:

Rooms were really comfortable, good size, hot water, ac working well. Complimentary breakfast was okay, could be better.

2025-04-05 via Nuitee
T
Tanvir family with young children in
10
Exceptional
2025-04-05 via Nuitee
S
Suvarup family with young children us
8
Very good
Pros:

Location - Very nice section of the Rue Suffren, with lots of Cafes
Gracious hosts - Allowed us to check-in early morning, check out late
In house bakery is pretty good - try their eclairs

Cons:

Quite expensive for the room and breakfast offered

2025-04-03 via Nuitee
K
Katie family with young children gb
8
Lovely few days in our pretty Pondicherry hotel
Pros:

Very pretty and brilliant location close to the seafront and lots of places to eat. Staff were helpful and kind to our toddler, storing his yogurts and giving us some milk for free.

Cons:

The pool was lovely but it would be amazing if there could be a couple of sun beds to sunbathe up there as well as the tables and chairs for the restaurant.

2025-03-22 via Nuitee
P
Paul group in
4
The hotel was ok for one night but we would not choose to stay here again.
Pros:

It was available and in an ok location

Cons:

The street noise was loud in the room. Staff were no very friendly in the restaurant.

2025-03-16 via Nuitee