Setsu Niseko

Hotels
Independent
9.6 (51 reviews)
6-9-1 jo 2-chome, Niseko Hirafu,, Kuchan-cho, Kutchan, Hokkaido, 044-0080 , Kutchan , JP

Children allowed

Facilities

Full-service spa
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Ski storage
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great facilities
Comfortable stay
Excellent view
Cons:
Additional fees for certain amenities
Limited dining options

Categories

Cleanliness
9.76
清潔感があり快適でした
Service
10
Comfort and service were highlighted positively.
Location
10
The hotel's location is appreciated for its international appeal.
Room Quality
9.76
部屋・設備・ビュッフェ、いずれを取っても大変素晴らしかったです。
Amenities
9.76
Nice amenities, though there could be improvements.
Value for Money
8.76
Additional fees might make the value perception lower.
Food and Beverage
8.76
Breakfast was average quality.
Overall Experience
10
Overall experience is very positive, especially for international visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:08

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages at the spa and unwind in the hot springs after a day on the slopes. Stay active in the fitness center.

Fine Dining and Entertainment
Enjoy French cuisine at Meli Melo Yuki No Koe and drinks at the bar/lounge.

Convenience and Comfort
Benefit from free Wi-Fi, concierge services, and ski storage. The hotel also offers a ski shuttle and features spacious guestrooms with heated floors and well-equipped kitchens.

Book now for an unforgettable stay at Setsu Niseko in Kutchan, near Niseko Mountain Resort Grand Hirafu!

Important information:

  • Hot springs access available from 2:00 PM to midnight.
  • Reservations are required for spa treatments and private bath/onsen. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.6
Based on 51 reviews
Cleanliness: 9.76
Service: 10
Location: 10
Room Quality: 9.76
Amenities: 9.76
Value for Money: 8.76
Food and Beverage: 8.76
Overall Experience: 10
S
Shinobu family_with_children
8
Pros:

部屋・設備・ビュッフェ、いずれを取っても大変素晴らしかったです。
また、宿泊前にアクティビティや近隣の食事処などをご案内いただけるメールが届いた点も、とても良かったと思います。

全体的に、ニセコという土地柄もあり、日本人向けというよりは外国の方を意識したホテルだと感じました。
その前提で訪れれば、さらに評価は高まると思います。

一方で少し気になったのは、「布団を使うと追加料金」「これをするといくら」というような追加費用が目立った点です。
リネン扉に鍵をつけているように、布団入れの扉にも鍵をつけるなど、利用者の目に触れにくい工夫があれば、より印象が良くなると思いました。
(外国の方にはシンプルで分かりやすいのかもしれませんが、私にはやや細かすぎる印象を受けました。)

2025-08-21 via Nuitee
M
Martin
10
Pros:

Comfort and service

2025-08-21 via Nuitee
?
? family_with_children
10
Pros:

清潔感があり快適でした

2025-08-13 via Nuitee
H
hikki family_with_children
10
Pros:

非常高質的酒店,景觀一流(選羊蹄景),溫泉水優質,早餐一般

2025-07-24 via Nuitee
F
Fuk Ming partner
6
Pros:


房間設旋可以,酒店內用餐選擇少

2025-07-23 via Nuitee
A
Adisak family
10
Pros:

Will definitely comeback, one of the best experiences I have had with my family.

2025-07-01 via Nuitee
V
Verified traveler
10
Pros:

非常に素晴らしい

2025-05-28 via Nuitee
J
Johannes friends
10
Pros:

Was great

2025-04-14 via Nuitee
M
MINAMIDA family_with_children
10
Pros:

設備もサービスも申し分無いが、値段が外国人価格…

2025-03-31 via Nuitee
Y
Yu-er family
10
Pros:

Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.

2025-03-21 via Nuitee
K
Kailin family
10
Pros:

Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!

2025-03-14 via Nuitee
A
Andrew
10
Pros:

Loved everything about the hotel and Niseko ski experience. My only suggestion is to add ski racks/tubes on the outside of the buses to make it much easier to transport back and forth to the ski area. Having your skis stacked on the front seats is inefficient and causes damage to the skis. It would be so much easier if there were racks on the outside of the buses. See Aspen or most US resorts for ideas/pictures

2025-01-28 via Nuitee
?
?? family
10
Pros:

這個環境沒話說,下次去北海道會再次入住。大大大推~!

2024-11-06 via Nuitee
P
Priscilla family_with_children
10
Pros:

Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.

2024-10-06 via Nuitee
T
Teresa family_with_children
10
Pros:

This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !

2024-10-05 via Nuitee
D
Duncan
10
Pros:

Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.

2024-08-24 via Nuitee
V
Verified traveler
10
다시 가고픈 세츠 니세코
Pros:

객실이 고급콘도형으로 주방시설이 우수하고 무료 대절 온천, 맛있는 조식 부족함이 없는 최고의 호텔

2024-08-13 via Nuitee
C
Chau Ying partner
10
Pros:

Very good quality in terms of the design, equipments and brands used

2024-08-03 via Nuitee
F
Fang Yu
10
很棒的住宿
Pros:

房間舒適寬敞還有齊全配備,SPA非常舒服!

2024-08-03 via Nuitee
S
Sze Wan Devan
10
Pros:

Excellent hotel. Will come back again

2024-07-28 via Nuitee