Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Nice amenities
Cons:
Service at check-in
Cleanliness issues

Categories

Cleanliness
7.7
Some complaints about odors and maintenance issues.
Service
8.7
Attentive staff, although some instances of unfriendliness at the front desk.
Location
9.2
Great location with easy access to nearby attractions.
Room Quality
7.2
Rooms are small with limited views, and some complaints about standards.
Amenities
8.7
Nice swimming pool and rooftop bar.
Value for Money
8.2
Pricing seems competitive, but some services are not up to expectations.
Food and Beverage
7.7
Breakfast is good, but other meals received negative feedback.
Overall Experience
8.2
Stay was affected by service issues, but overall decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:23

Property Description

Luxurious Amenities
Northern Charm Hotel boasts an outdoor swimming pool, fitness centre, and a shared lounge. Guests can unwind on the terrace and enjoy the serene surroundings.

Modern Comforts
Each guest room is equipped with air conditioning, a flat-screen TV, and a private bathroom. Some rooms offer stunning city views, adding an extra touch of luxury to your stay.

Convenient Location
Located in Ho Chi Minh City, this hotel is near popular attractions such as Saigon Opera House and Union Square Saigon Shopping Mall. With a buffet breakfast offered daily, guests can start their day right before exploring the city.

Experience the perfect blend of comfort and convenience at Northern Charm Hotel. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 444 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
F
Feng Liang Wen • extended_group • tw
8
2026-03-04 • via Nuitee
B
Belen • couple • us
10
It was one of our best hotel stays in Vietnam.
Pros:

Elegant presentation, clean, organized

Cons:

Steps in the front-no access for people with disabilities but staff was readily available to assist.

2026-03-04 • via Nuitee
Y
Yusheng • extended_group • tw
9
2026-02-25 • via Nuitee
D
Drew • couple • gb
8
2026-02-25 • via Nuitee
F
Feng Liang Wen • solo_traveller • tw
8
2026-01-30 • via Nuitee
M
Marcin • family_with_children • pl
10
2026-01-30 • via Nuitee
J
Joyce • couple • us
8
Pros:

Breakfast has a lot of variety. Staff quite helpful. Location good.

Cons:

The room is very small.

2026-01-30 • via Nuitee
N
Nora • couple • hu
10
Remek helyen, nagyszerű kiszolgálás, pazar látvány!
Pros:

Remek helyen található, gyalogos közelségben a belváros, mégis csendes. A roof top bár és medence fantasztikus, a kilátás, a kiszolgálás első osztályú! A reggeli változatos és finom.

2026-01-25 • via Nuitee
L
LAURENT BAUZON • couple • fr
1
Grosse déception, passez votre chemin
Pros:

Grande chambre avec belle vue au 18 (dernier étage). L'emplacement. La piscine.

Cons:

Ménage très moyen, poussière un peu partout. L'ensemble du personnel (sauf les bagagistes très gentils et souriants et un réceptionniste parlant le français). Sinon, pas un sourire, pas un bonjour, pas un merci....on a été qu'une carte bleue. Et quand l'on s'adresse à vous c'est avec un ton vraiment désagréable. Donc pas à la hauteur d'un 4 étoile...et surtout à ce prix. En résumer le pire 4 étoile en 30 ans de voyage....

2026-01-24 • via Nuitee
I
Inna • family_with_children • de
9
2026-01-23 • via Nuitee
G
Geoff • couple • au
9
Will return when next in HCMC.
Pros:

Great location. Attentive staff and a lovely roof top bar and pool.

2026-01-20 • via Nuitee
P
Petra • couple • de
8
Sehr gut gelegene Stadthotel mit tollem Rooftop Pool
Pros:

Vor allem abends wunderschöner Rooftop Pool mit traumhafte Aussicht auf die nächtliche Skyline

Cons:

Die Englischkenntnisse des Personals seiner Rezeption könnten besser sein😅 da dies die Hauptanlaufstelle eines Touristen ist.

2026-01-15 • via Nuitee
E
edoardo • couple • it
1
atroce il personale. vietato portare amiche
Pros:

l’altezza della suite e BASTA

Cons:

personale scortese. il ragazzo alla reception con gli occhiali mi ha vietato di portare ragazze in camera. mi sono sentito discriminato

2026-01-15 • via Nuitee
M
Man • extended_group • au
7
2026-01-12 • via Nuitee
E
elisa • family_with_children • it
8
Pros:

La camera con vista e la piscina sul tetto

Cons:

Il personale non era particolarmente disponibile e all’altezza della struttura. Servizi non adeguati, se arrivi nella sala colazione alle 9:28 (orario di chiusura 9:30) non ti fanno neanche entrare e prendere velocemente 2 cose da portare in stanza con un piattino, il nostro volo era arrivato alle 4 di notte e i bambini ovviamente non si sono svegliati per tempo

2026-01-12 • via Nuitee
A
Anja • family_with_children • de
8
2026-01-11 • via Nuitee
M
Maurizio • couple • it
10
2026-01-11 • via Nuitee
S
Sally • family_with_children • au
6
Lacking the finishing touches for a 4 star hotel. Pool area was beautiful
Pros:

Location

Cons:

Reception staff not friendly, having to ask for room supplies

2026-01-10 • via Nuitee
A
Asuncion • couple • ca
10
2026-01-10 • via Nuitee
K
Karl • couple • se
9
2026-01-09 • via Nuitee