Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent proximity to train station/metro
Friendly and helpful staff
Convenient for tours and transport pickup
Some guests found rooms spacious and hotel clean
Good location for short stays
Cons:
Rooms sometimes very small, outdated, or facing inner courtyards
Unpleasant smells reported and poor linen/bath kit quality
Neighbourhood perceived as unsafe/unaesthetic with homeless presence
Breakfast and F&B service criticized (slow, cheap, guests fetch cutlery)
Luggage room and other amenities inadequate
Perceived poor value for money / not matching 4-star expectations

Categories

Cleanliness
7.5
Mixed mentions: some guests said the hotel was very clean, while others reported unpleasant smells and unacceptable linen/bath kit for a 4-star property; overall slightly below expected standard.
Service
9.5
Generally praised: multiple comments highlight friendly, helpful staff and 'SUPERB' service; a few isolated reports of bored/slow reception or breakfast service issues but overall service is a clear strength.
Location
9
Excellent proximity to the train station and metro (frequently cited as a key positive), though several guests note the surrounding neighbourhood feels unsafe or unesthetic.
Room Quality
7.5
Mixed: some guests found rooms spacious and nice, while others described very small, outdated rooms with windows onto inner courtyards and cheap finishes; moderate score reflecting variability.
Amenities
7.5
Several critiques: inadequate breakfast setup (guests having to fetch cutlery), lack of a proper bar/coffee corner, luggage room is a corridor; no major amenities praised strongly, so slightly below ideal.
Value for Money
7
Multiple guests explicitly stated poor price-quality ratio and questioned the 4-star rating; score modestly reduced to reflect perceived overpricing versus offered quality.
Food and Beverage
7.5
Breakfast and F&B frequently criticized (cheap breakfast, slow coffee service, plastic spoon, guests fetching cutlery), but complaints are about execution rather than absence of service—hence a moderate deduction.
Overall Experience
8.5
Overall mixed-to-positive: location and staff make stays convenient and often pleasant for short visits, but issues with room quality, amenities and breakfast lower the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 00:31

Property Description

Luxurious 4-Star Accommodation
Sant'Angelo Suites, a mere 500 meters from Naples Central Train Station, offers a luxurious 4-star experience with a convenient bar on-site. Each room is elegantly furnished with a desk, flat-screen TV, air conditioning, and some even feature a charming balcony. Guests can enjoy the comfort of a private bathroom with free toiletries and a bidet, along with the added security of a safety deposit box in each unit.

Convenience at Your Fingertips
Guests at Sant'Angelo Suites can benefit from a 24-hour front desk, airport transfers, and complimentary WiFi throughout the property. Whether it's exploring nearby attractions like Naples National Archeological Museum or simply unwinding in the cozy rooms, convenience is always a priority.

Exploration Made Easy
Located near key landmarks such as Chiesa dei Santi Filippo e Giacomo and San Gregorio Armeno, Sant'Angelo Suites provides the perfect base for guests to explore the rich history and culture of Naples. With the Naples International Airport just 8 km away, booking your stay at Sant'Angelo Suites guarantees a seamless travel experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

8
Based on 1688 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8.5
R
Rafał • family_with_children • pl
6
2026-10-31 • via Nuitee
A
Andrea • solo_traveller • it
10
L'Hotel per eccellenza, al centro di Napoli
Pros:

Camera pulitissima, personale estremamente cordiale e professionale!

Cons:

Nulla, è il TOP a Napoli.

2026-10-27 • via Nuitee
W
Wolfgang • couple • de
5
2026-10-21 • via Nuitee
A
Aleksandar • extended_group • at
8
Pros:

Hotel im unmittelbarer Nähe des Hauptbahnhofs und der U-Bahn Linie 1. Auch der regionale Zug nach Pompeji und Sorrento fährt auch vom Hauptbahnhof. Allerdings bis zum alten Stadtteil wo sich die meisten Sehenswürdigkeiten befinden braucht man zu Fuß ca.25-30 Min. Zimmer sind modern eingerichtet und sehr sauber. Das Frühstücksbuffet war ausreichend, aber es könnte ein wenig internationaler gestaltet sein. Personal beim Empfang und auch bei Verlassen des Hotels sehr freundlich, man kann seine Koffer am letzten Tag beim Auschecken bis zur Abreise noch im Hotel lassen ohne zusätzliche Gebühr.

Cons:

Kein Mangel ,aber ich würde vorschlagen, dass man im Frühstücksraum vielleicht einen oder zwei Kaffevollautomaten aufstellt ,damit die Damen im Service ein wenig entlastet werden. Es ist ein paar Mal vorgekommen ,dass man sie erinnern müsste ,dass man Kaffee bestellt hat. Auch im Liftbereich könnte man ein wenig sanieren.

2026-10-21 • via Nuitee
P
Peter • couple • gb
9
2026-10-20 • via Nuitee
S
Stepanyan • couple • am
10
2026-10-20 • via Nuitee
M
Maria Angustias • couple • es
9
Pros:

Cerca de la estación de trenes de la plaza Garibaldi. Personal súper amable y habitación cómoda y limpia

2026-10-18 • via Nuitee
B
BROCOS • couple • pe
9
2026-10-16 • via Nuitee
R
Richárd • couple • hu
8
4 nap Nápolyban.
Pros:

A hotel elhelyezkedése nagyszerű volt. Hamar elértük a metrót. A reggeli finom és bőséges volt.

Cons:

A szoba ablakai belső udvarra nyíltak. Sajnos kívülről konyhai szag jött be. Nem volt takaró az ágyakhoz, csak lepedőt kaptunk.

2026-10-15 • via Nuitee
M
Melania • family_with_children • it
10
2026-10-15 • via Nuitee
S
Suozzo • couple • it
1
Pros:

Unica nota positiva :la posizione centrale .

Cons:

Errore materiale nella prenotazione ,non solo non sono stata rimborsata ,ma ho pagato una tariffa molto cara ,circa 280 euro per 2 notti .Le foto non sono rappresentative della camera che mi e' stata data, gli ambienti sono stretti e di notte e la mattina presto molto confusionari.La colazione non mi e' stata permessa per 10 minuti di ritardo .Sconsigliata .

2026-10-13 • via Nuitee
T
talemme73 • solo_traveller • it
10
Pros:

Straordinario tutto. Pulizia ottima
Camera splendida. Colazione ottima e personale gentile e super disponibile.

2026-10-12 • via Nuitee
H
Hussein • couple • de
8
The hotel was overall okay. The staff was excellent, very friendly, and always helpful. A special mention goes to Isaac,
Pros:

The hotel was overall okay. The staff was excellent, very friendly, and always helpful. A special mention goes to Isaac, who was especially kind, welcoming, and always willing to help. Thank you, Isaac, for your outstanding service!

Cons:

The hotel was overall okay. The staff was excellent, very friendly, and always helpful. A special mention goes to Isaac, who was especially kind, welcoming, and always willing to help. Thank you, Isaac, for your outstanding service!

2026-10-10 • via Nuitee
N
Natasha • extended_group • us
1
Would not recommend. Not sure how it has 4 stars
Pros:

The front desk clerk was pleasant

Cons:

The neighborhood is not good. The hotel has a permanent sign stating please rate us on our service not the things that take place outside. Our room had an awful smell, very noisy, and the elevator was very unpredictable. We didn’t feel safe leaving the hotel to go to a restaurant but the food at the hotel restaurant was not good and the server was an angry man who was confrontational with anyone who voiced a concern.

2026-10-09 • via Nuitee
G
Gustavo • solo_traveller • co
6
2026-09-19 • via Nuitee
N
Nadine • solo_traveller • fr
10
Pros:

Très sympa . Très

propre et accueillant. Super petit dej.
Très bien situé .

Cons:

Tout était parfait

2026-09-19 • via Nuitee
K
Konstantin • solo_traveller • lt
8
Pros:

Overall value for money is good.

Cons:

Navigating inside hotel isn't the most pleasant one and the breakfast far from good but our suit itself was fantastic

2026-09-19 • via Nuitee
A
Aleksandra • couple • pl
8
2026-09-18 • via Nuitee
M
Marina • couple • it
6
Grande delusione!!!😞
Pros:

La pulizia

Cons:

Insonorizzazione delle camere . Non abbiamo dormito perché una coppia non ha rispettato il silenzio . Ho dovuto chiamare più volte la reception , ma non mi è sembrato abbiano risolto perché questi maleducati hanno continuato a ridere e gridare per tutta l notte .🤬

2026-09-17 • via Nuitee
E
E E • solo_traveller • bg
6
New hotel in a bad location
Pros:

New rooms and renovated facilities. Breakfast was good.

Cons:

Location is like African immigration center. Staff at reception has to be more welcoming and positive. It has been a month and I still did not get an invoice. Breakfast room too small and chaos every morning. They advertise the restaurant at the entrance but what you get is the basement "canteen"

2026-09-17 • via Nuitee