Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Beachfront / sea views
Clean and tidy rooms
Friendly/helpful staff (many mentions)
Excellent breakfast
Quiet and relaxing location
On-site restaurant and café
Cons:
Price perceived as high / poor value
Small rooms and humidity issues
Noise between rooms; curtains not blackout
Unreliable hot water at times
Some staff uncooperative or slow service
Lack of children’s play area and limited beach activities; missing bidet in some rooms

Categories

Cleanliness
9
Generally praised across many reviews — rooms described as clean, tidy and smelling good; a few isolated notes about rooms not being cleaned.
Service
8.2
Mixed but overall positive: several mentions of helpful, friendly reception staff and good cooperation, contrasted with complaints about unhelpful staff, money-focused attitude and slow/delayed responses.
Location
8.8
Strong positive for beachfront views and quiet seaside setting; some reviewers note the hotel is distant from local services and taxis which lowers convenience.
Room Quality
7
Several issues reported: humidity, small rooms, noise from adjacent rooms, non-blackout curtains and occasional pests; some guests still found rooms comfortable.
Amenities
8
Good beach access, on-site restaurant and café and beach seating mentioned; lacks children’s play area and beach activities in places, and some rooms lack bidet (شطاف).
Value for Money
6.8
Repeated comments that the price is high or not fully justified — several guests explicitly call the hotel expensive or not worth the cost.
Food and Beverage
8.8
Breakfast repeatedly described as excellent and varied; on-site dining is available but some guests mentioned higher prices for restaurant/cafe items.
Overall Experience
9
Majority of reviews describe a very good or exceptional stay (quiet, pleasant setting, good staff and breakfast), though there are notable service/room/value negatives for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 00:18

Property Description

Luxurious 5-Star Experience
Experience luxury at its finest at SANTANA OTEL in Trabzon. Indulge in a range of premium amenities and services that cater to all your needs during your stay.

Breathtaking Views and Relaxing Spaces
Enjoy stunning sea views from select rooms with private patios. Unwind on the sun terrace and immerse yourself in the tranquil surroundings of the hotel.

Convenient Services and Facilities
Benefit from 24-hour front desk assistance, airport transfers, and room service for a hassle-free stay. Stay connected with free WiFi and explore the hotel's garden, shared lounge, restaurant, and bar.

Book your stay at SANTANA OTEL now for an unforgettable luxurious getaway in Trabzon!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 947 reviews
Cleanliness: 9
Service: 8.2
Location: 8.8
Room Quality: 7
Amenities: 8
Value for Money: 6.8
Food and Beverage: 8.8
Overall Experience: 9
وائل • family_with_children • sa
10
2026-10-17 • via Nuitee
A
ABDULRAHMAN • couple • sa
10
2026-10-17 • via Nuitee
H
HATIM • couple • sa
8
2026-10-15 • via Nuitee
Y
Yahya • couple • sa
10
Cons:

عدم وجود عوازل

2026-10-15 • via Nuitee
A
Alraddadi • couple • sa
8
Pros:

الموظفين طه ومحمد متعاونين ومحترمين جدا جزاهم الله خير

2026-10-15 • via Nuitee
H
Hasan • extended_group • bh
10
2026-10-13 • via Nuitee
H
HUSSAIN • family_with_children • sa
4
2026-10-11 • via Nuitee
A
Abdullah • family_with_children • sa
6
جيد
Pros:

على البحر ووجود جلسات على البحر

Cons:

لا يوجد مصداقية لدى بعض موظفي الاستقبال حيث يتم تغيير حجزك من غرفة مطله على البحر الى اخرى

2026-10-10 • via Nuitee
S
Shaker • couple • il
8
2026-10-07 • via Nuitee
F
Fahed • couple • il
8
2026-09-19 • via Nuitee
T
TAGHREED • solo_traveller • sa
8
كانت جيدة واكررها
Pros:

الاهتمام في المكان والنظافة وبعض الموظفين .

Cons:

اتمنى الاهتمام يكون في الافطار افضل ويكون الاكل فريش وخاصة الخبز .

2026-09-19 • via Nuitee
H
hamed • solo_traveller • sa
10
2026-09-18 • via Nuitee
F
Faisal • couple • qa
9
2026-09-17 • via Nuitee
G
Ghalib • couple • sa
7
2026-09-17 • via Nuitee
A
Azam • extended_group • il
10
2026-09-16 • via Nuitee
A
ABDULLAH • solo_traveller • kw
9
Pros:

منتجع جميل وشرح ونظيف .. اللي يبي يعيش تجربة إستجمام وهدوء وروقان فأنصحه بهالمنتجع .. الغرف كبيرة والسرير مريح .. له إطلالات حلوة عالبحر .. موقعه صاير عالشاطىء .. الموظفين محترمين ومتعاونين .. المكيف بارد 👌 مطعم المنتجع مميز .. السرعة في إجراءات الدخول والخروج .. يبعد عن ميدان طرابزون تقريبا نص ساعة .. الأسعار وسط

Cons:

العزل بين الغرف مو ذاك الزود

2026-09-16 • via Nuitee
E
Enes Seven • solo_traveller • tr
9
2026-09-15 • via Nuitee
B
Badr • couple • sa
10
Pros:

الموقع ، النظافة ، الموظفون

Cons:

لا شيء

2026-09-15 • via Nuitee
M
Majed • couple • kw
10
2026-09-14 • via Nuitee
A
Ahmed • couple • sa
8
2026-09-10 • via Nuitee