Spark by Hilton London Romford

Hotels
Spark by Hilton
7.3 (1269 reviews)
112-116 South Street , Romford , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable bed
Cons:
Small rooms
Inadequate heating
No parking facility

Categories

Cleanliness
7.05
Clean room and all amenities stated were ready.
Service
7.55
Friendly and helpful staff.
Location
8.05
Location is outstanding for central Romford, close to the train station.
Room Quality
6.55
Rooms were small and compact, some guests mentioned discomfort.
Amenities
7.05
Standard amenities provided, but some complaints about room conditions.
Value for Money
7.05
Considered reasonable for location, though some felt it didn’t match expectations.
Food and Beverage
7.55
Breakfast received some positive sentiments, though some items noted as cold.
Overall Experience
7.55
Mixed experiences, with some guests appreciating the location and service but others left dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:05

Property Description

Modern Accommodation and Amenities
Enjoy a comfortable stay at Spark by Hilton London Romford, offering non-smoking rooms, free WiFi, and a 24-hour front desk.

Diverse Dining Options
Indulge in a variety of cuisines at the hotel's restaurant, serving American, British, and Italian dishes with special dietary options available upon request.

Convenient Location
Explore nearby attractions such as Upminster, Gants Hill, and Barking while staying just a short distance away from East Ham and Snaresbrook.

Book now for a delightful stay at Spark by Hilton London Romford!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 1269 reviews
Cleanliness: 7.05
Service: 7.55
Location: 8.05
Room Quality: 6.55
Amenities: 7.05
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 7.55
D
Darshan couple gb
1
Not flexible
Pros:

Location and cleanliness

Cons:

No window, very small. Cannot increase temperature

2026-03-12 via Nuitee
R
Relf family_with_children gb
1
Room...more like broom closet
Pros:

The reception was lovely....unfortunately it makes you think the rest of hotel will be .....very misleading

Cons:

The room....I'm using this word generously was incredibly small for a double

2026-03-09 via Nuitee
L
Liza couple gb
10
2026-03-07 via Nuitee
B
Benedict solo_traveller gb
10
2026-03-07 via Nuitee
T
Tracey solo_traveller gb
10
I would definitely recommend this as a good place to stay. Clean convenient cosy and all for a good price.
Pros:

Location is great and very convenient. Rooms are exceptionally clean an I’ve stayed here 3 times now and it’s always to the same high standard.

Cons:

Nothing.

2026-03-06 via Nuitee
M
Marcel solo_traveller nl
7
Prima hotel
Pros:

Prima hotel, netjes en schoon. Ontbijt was goed maar miste bijvoorbeeld een plakje vleeswaren of kaas. Keuze uit Jam en Chocolade pasta is erg mager.

Cons:

Flesje water op de hotelkamer is geen overbodige luxe. Kamer nog kleiner dan verwacht, je moet echt over het bed klimmen om aan de kant van de gordijnen te komen.

2026-03-06 via Nuitee
M
Megan couple ie
4
Pros:

The staff wrote absolutely amazing, I had an issue with a strong smell of bleach on my room and the lady kindly showed me other room options and was very accommodating, great location for traveling into London also the shopping centre The Brewery is perfect for keeping kids busy while not travelling too far from the hotel. I can’t fault the staff in any way I feel bad leaving a bad review however that has no connection to the staff, I give the staff 5 stars!

Cons:

Our room had no window with a view of outside, our view was of an office in the next room with the window frosted and when a hotel staff member would go into the office the light would come through my window in my room at night. when I asked to move rooms I was notified none of the windows open and most rooms have no view of outside. I felt extremely claustrophobic also as the rooms are extremely extremely small, the room was a good price however next time I would pay more to stay in another hotel to have a window and be able to see outside and let air in the room.

I was also worried for the staffs safety as I only seen women working and there is no security which is concerning as Romford is a rough area and anyone can walk in from the street and walk up the stairs ways and walk into reception. I think they should definitely have a security guard for the safety of the female staff especially.

2026-03-04 via Nuitee
F
Ferran extended_group es
10
2026-03-03 via Nuitee
O
Omobolaji couple gb
10
2026-03-03 via Nuitee
M
Martha couple gb
5
Okay
Pros:

Location is convenient in Romford high street. Downside is there is a pub opposite the hotel Weatherspoons so outside was dirty and there was vomit.

The hotel is clean.

Cons:

1. The room was shockingly small. The toilet is a few feet from the bed so you feel there is lack of privacy especially if travelling with another person.
2. When leaving, we had to take stairs from the 1st floor reception as we handed our access key to activate the lift when checking out. We had small luggage which was not too bad but did wonder how guests with big bags would cope.
3. Breakfast is okay. The fried eggs are overcooked and quite hard.
For £103 for the night I didn't think my overall experience at the hotel was value for money.

2026-03-02 via Nuitee
T
Tabureanu couple gb
10
2026-03-01 via Nuitee
M
Mehmet Emin couple tr
10
2026-02-28 via Nuitee
A
Ashley family_with_children gb
7
Don't go to Romford.
Pros:

Hotel was nice, staff very good.

Cons:

Romford is an awful place.

2026-02-28 via Nuitee
E
Esther solo_traveller gb
8
204 gets a low score
Pros:

Everything
Except the creaky ceiling above.
Because I have a stressful job I need a silent room to recharge for the next working day.

Cons:

Room 204 is not a room I will take again as the floor above creaks very loudly from the people walking about and they did alot of walking about to wake me several times.

2026-02-28 via Nuitee
V
Vishnupriya solo_traveller gb
7
2026-02-27 via Nuitee
M
Marie family_with_children ie
7
2026-02-25 via Nuitee
A
Adam couple gb
10
It’s was my birthday weekend 🥳
Pros:

It’s very ideal to Romford town centre and jubilee line straight into London centre

Cons:

Nothing bad to say everything was perfect

2026-02-24 via Nuitee
S
Sarah family_with_children gb
5
It is such a shame!
Pros:

The staff were friendly and mostly helpful.

Cons:

Unfortunately we were locked out of our room and unable to sleep in the twin room we had booked or access any of our belongings including PJs, toiletries and medication. This led to a very uncomfortable night. Whilst staff were friendly and helpful, the only compensation we were offered was a past its best breakfast and no one has responded to my email.

2026-02-23 via Nuitee
S
Shane solo_traveller gb
10
Incredible stay, amazing food!
Pros:

Stunning property, super helpful staff. The food was incredible as well.

2026-02-23 via Nuitee
J
Jamie solo_traveller gb
8
2026-02-23 via Nuitee