Novotel Living Almaty Jetisu

Hotels
•
Novotel
8.9 (401 reviews)
Abylai Khan Avenue 55 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Poor cleanliness in some areas
Limited amenities

Categories

Cleanliness
7.98
Several reviews indicate poor cleanliness, with specific mentions of unacceptable conditions.
Service
9.95
Positive mentions of front desk staff and helpfulness, showing overall high service standards.
Location
8.99
Described as fantastic with accessibility to city attractions, though slightly away from main buzz.
Room Quality
8.44
Rooms were generally comfortable, but several reviews mentioned size issues, especially for families.
Amenities
8.97
Amenities received positive comments, though some facilities were limited.
Value for Money
9.43
Good value indicated in several reviews, with quality rated highly relative to price.
Food and Beverage
8.48
Mixed reviews on breakfast quality; some were satisfied while others found room for improvement.
Overall Experience
8.95
Overall, a pleasing stay with positive highlights outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:27

Property Description

Luxurious Accommodation with Stunning City Views

Novotel Living Almaty Jetisu offers a blend of luxury and convenience, located just 1.2 km from Almaty 2 Train Station. Guests can indulge in the fitness centre, enjoy free private parking, and dine at the on-site restaurant. The hotel boasts air-conditioned rooms with modern amenities such as a coffee machine, flat-screen TV, and a private bathroom with a shower.

Relaxation and Convenience at Your Fingertips

Guests can unwind in the sauna, take advantage of the 24-hour front desk, and stay connected with free WiFi throughout the property. Wake up to a delicious buffet or continental breakfast before exploring nearby attractions like Almaty Central Mosque and Ascension Cathedral.

Unbeatable Location and Exceptional Service

Conveniently situated near major points of interest and the airport, Novotel Living Almaty Jetisu ensures a memorable stay with airport transfers, room service, and cozy bed linens. Book now for a luxurious getaway in Almaty!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 401 reviews
Cleanliness: 7.98
Service: 9.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 8.95
J
Jacky • family_with_children • au
8
2026-02-12 • via Nuitee
R
Rajesh • family_with_children • in
10
2026-02-12 • via Nuitee
N
Nikita • solo_traveller • il
9
2026-02-10 • via Nuitee
N
Nikita • family_with_children • il
9
2026-02-10 • via Nuitee
A
Aakash • family_with_children • in
8
Pros:

Cleanliness

Cons:

Airport transfer hiccup in the end and almost no options for vegetarians at breakfast

2026-02-10 • via Nuitee
N
nasser • family_with_children • qa
9
افضل واقرب فندق في الماتي
Pros:

1- اقرب فندق لي شارع اربات بضبط دقيقه وتوصل الذي يعتبر اشهر شارع في الماتي وفيها تقريبا كل شي والفندق وراه بضبط اشهر مطعم كزخي في الماتي
2- الفندق نظيف وطاقم متعاون جدا في حدود القانون
3- أنا حجزت غرفتين وحده غرفه معا صاله والثانيه غرفه والاثنين صراحه ممتازين الغرفه وصاله كبيره الصاله صراحه وفيها مطبخ وفيها اغراض مثل الملاعق و الشوك وبعض الأواني للطبخ والغرف أتحكم فيه كله عن طريق شاشه حتي إذا بغيت أتسكر اليت من الشاشه ونظام جدا جميل وحتي الحمامات اعزكم لله فيها دفايه عشان أتنشف الفوط ودفي الحمام والشاور نظامه حلو وذكي وبنسبه للنوافذ عندهم نافذه تفتح علي ارتفاع الغرفه بشكل طولي في الغرفه وحده وفي صاله وحده وجنب السرير في شاحن واير لس في طاوله نفسها الي جنب السرير

Cons:

العيوب الي فيها صراحه قليله بعضها مايعتبر عيب لان الفندق من البدايه هو ايقولك فندق يحافظ علي البيئه في مافي شي اسمه علب مياه في الغرفه بس معوضين الامر بان في كل طابق اكثر من مكينه اوبراد ماي تاخذ منه بغرشه محطوطه لك في الغرفه وانا اعتبر هذا شي جميل
بنسبه لي سرير مش مريح كثير وصغير شوي
عاد السرير ان اعتبر انه من افضل فنادق الماتي

2026-02-08 • via Nuitee
S
Surender • family_with_children • in
10
2026-01-31 • via Nuitee
A
Ahmed • family_with_children • ae
7
2026-01-31 • via Nuitee
A
Alexander • couple • kz
10
Только здесь останавливаемся!!!
Pros:

Всё нравится, особенно ресторан!

Cons:

-

2026-01-30 • via Nuitee
R
Ryjih • family_with_children • kg
10
2026-01-25 • via Nuitee
A
Alla • extended_group • tr
8
2026-01-21 • via Nuitee
A
Alex • extended_group • de
10
Pros:

Ребята на рецепшн большие молодцы!
Доставка в номер тоже супер!
Номера прекрасны!

Cons:

Завтрак не очень... (салаты заветренные, горячее еле тёплое, кофе невкусный)

2026-01-20 • via Nuitee
R
Riyadh M • extended_group • sa
7
2026-01-20 • via Nuitee
R
Remsina • couple • in
7
2026-01-20 • via Nuitee
S
Stephanie • solo_traveller • gb
10
2026-01-20 • via Nuitee
S
Salem • couple • ae
10
Pros:

المكان مريح وقريب من شارع دربات وسوبرماركت وكوفيهات ومطاعم وجميل

Cons:

لا يوجد مسبح ولا سبا

2026-01-19 • via Nuitee
A
Asma • extended_group • au
10
2026-01-18 • via Nuitee
I
Inna • solo_traveller • ae
10
Рекомендую 10 из 10.
Pros:

Удобное расположение отеля,комфортные номера,обслуживание номеров 24/7,персонал приветливый и отзывчивый.
на первом этаже line brew ресто-бар(отличный персонал,вкусная еда,выбор напитков и атмосферное место для встреч)

2026-01-17 • via Nuitee
R
Rajesh • family_with_children • in
10
So far T his was my best stay out of India.
Pros:

Every thing about the hotel was good, excellent location, very helpful staff, understood English, very neat and clean.

Cons:

Didn’t have BBC or Indian news channels.

2026-01-17 • via Nuitee
A
Abin • family_with_children • ae
9
It was good
Pros:

Compliment snacks we got

Cons:

The money we paid for the room

2026-01-15 • via Nuitee