Novotel Living Almaty Jetisu

Hotels
•
Novotel
8.9 (462 reviews)
Abylai Khan Avenue 55 , Almaty , KZ
+7 727 355 0355

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Poor cleanliness in some areas
Limited amenities

Categories

Cleanliness
7.98
Several reviews indicate poor cleanliness, with specific mentions of unacceptable conditions.
Service
9.95
Positive mentions of front desk staff and helpfulness, showing overall high service standards.
Location
8.99
Described as fantastic with accessibility to city attractions, though slightly away from main buzz.
Room Quality
8.44
Rooms were generally comfortable, but several reviews mentioned size issues, especially for families.
Amenities
8.97
Amenities received positive comments, though some facilities were limited.
Value for Money
9.43
Good value indicated in several reviews, with quality rated highly relative to price.
Food and Beverage
8.48
Mixed reviews on breakfast quality; some were satisfied while others found room for improvement.
Overall Experience
8.95
Overall, a pleasing stay with positive highlights outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:27

Property Description

Luxurious Accommodation with Stunning City Views

Novotel Living Almaty Jetisu offers a blend of luxury and convenience, located just 1.2 km from Almaty 2 Train Station. Guests can indulge in the fitness centre, enjoy free private parking, and dine at the on-site restaurant. The hotel boasts air-conditioned rooms with modern amenities such as a coffee machine, flat-screen TV, and a private bathroom with a shower.

Relaxation and Convenience at Your Fingertips

Guests can unwind in the sauna, take advantage of the 24-hour front desk, and stay connected with free WiFi throughout the property. Wake up to a delicious buffet or continental breakfast before exploring nearby attractions like Almaty Central Mosque and Ascension Cathedral.

Unbeatable Location and Exceptional Service

Conveniently situated near major points of interest and the airport, Novotel Living Almaty Jetisu ensures a memorable stay with airport transfers, room service, and cozy bed linens. Book now for a luxurious getaway in Almaty!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Location

Guest Reviews

8.9
Based on 462 reviews
Cleanliness: 7.98
Service: 9.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 8.95
C
CM • family_with_children • ie
8
Pros:

Clean rooms, professional check-in.

2026-10-24 • via Nuitee
L
Liliya • couple • uz
10
2026-10-21 • via Nuitee
M
Marcin • family_with_children • pl
9
2026-10-20 • via Nuitee
R
Rustamdjan • solo_traveller • de
8
2026-10-19 • via Nuitee
S
Sergey • extended_group • ru
7
2026-10-18 • via Nuitee
K
Konstantin • couple • hr
10
2026-10-12 • via Nuitee
S
seitova • family_with_children • kg
10
Pros:

Доброе утро ! Нам всегда все нравится,комфорт,чистота ,локация ,сервис ,питание ……

Cons:

Все понравилось

2026-10-12 • via Nuitee
K
Khalifa • solo_traveller • ae
10
Pros:

Amazing hotel nice staff great location

Cons:

Nothing

2026-10-11 • via Nuitee
S
Saeed • solo_traveller • ae
10
Great location, comfortable, amazing staff
Pros:

Rey good location, clean, comfortable, great staff

Cons:

Nothing

2026-10-11 • via Nuitee
K
K • solo_traveller • it
8
Pros:

Good amenities in the room, amazing restaurant for breakfast.

Cons:

Gym could be better equipped. Breakfast menu can be better.

2026-09-18 • via Nuitee
G
gajjar • extended_group • in
8
Very Central and excellent hotel
Pros:

Excellent

2026-09-16 • via Nuitee
S
serdoink • solo_traveller • uz
9
2026-09-13 • via Nuitee
K
Khalifa Abdullah Mohammed • extended_group • om
10
2026-09-13 • via Nuitee
I
Igor • solo_traveller • mt
10
Pros:

Все было прекрасно!

2026-09-05 • via Nuitee
D
Daranee • couple • th
9
New modern Property with many conveniences.
Pros:

New modern property with one bedroom apartment option. Several restaurants and a nice cafe connected to the hotel.

Cons:

It is in an older part of Almaty and the road in front of hotel was blocked off during the last few days of our stay.

2026-09-02 • via Nuitee
O
Omar • solo_traveller • ae
7
Pros:

Location

Cons:

Curtains with blackout didn't block the very early sunrise. Construction noose all night on the first night. Breakfast was a lot but simple and nothing special.

2026-08-30 • via Nuitee
R
R • solo_traveller • qa
10
2026-08-24 • via Nuitee
A
Asma • couple • gr
10
2026-08-24 • via Nuitee
Бауыржан • couple • kz
10
2026-08-21 • via Nuitee
M
mohammed • family_with_children • sa
8
Pros:

الموقع ممتاز وفطورهم جميل قريب منه سوبر ماركت وكوفي ومطعم تركي وشارع اربات قريب

2026-08-20 • via Nuitee