H2 Hotel Düsseldorf City

Hotels
•
H-Hotels.com
8.3 (15632 reviews)
Toulouser Allee 11A , Düsseldorf , de

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Good breakfast and dining options
Convenient location
Cons:
Some difficulties with room communication
Limited amenities in rooms
Parking availability issues

Categories

Cleanliness
7.98
Most reviews mention clean rooms, but some indicated a need for better communication about cleaning services.
Service
8.75
Numerous mentions of friendly and helpful staff across multiple reviews.
Location
8.69
Positive feedback on location, noted as convenient for both business and leisure.
Room Quality
8.14
Rooms described as modern and comfortable, but some mentioned issues with amenities.
Amenities
7.77
Amenities were generally good, but some guests expressed a desire for more, such as a kettle in the room.
Value for Money
8.33
Overall good value perceived, with reasonable pricing for the services offered.
Food and Beverage
8.48
Breakfast received high praise, variety and quality were highlighted positively.
Overall Experience
8.25
Guests left satisfied with their stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:38

Property Description

Modern Comforts and Convenience
H2 Hotel Düsseldorf City offers air-conditioned rooms with flat-screen TVs, a restaurant, and a 24-hour front desk in the vibrant Pempelfort district. Enjoy free WiFi throughout the property and a tour desk for your convenience.

Relaxing Stay
Unwind in rooms with a cozy seating area and a private bathroom equipped with complimentary toiletries. Each room includes bed linen and towels for a comfortable stay.

Delicious Dining and Nearby Attractions
Start your day with a satisfying breakfast featuring buffet, continental, and vegetarian options. Explore nearby attractions like Capitol Theater Düsseldorf and Düsseldorfer Schauspielhaus. With the Central Station and airport close by, H2 Hotel Düsseldorf City is the perfect choice for your stay.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

Stag and hen parties are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 15632 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.69
Room Quality: 8.14
Amenities: 7.77
Value for Money: 8.33
Food and Beverage: 8.48
Overall Experience: 8.25
W
Wolfgang • solo_traveller • de
10
2026-06-27 • via Nuitee
Оля Білик • extended_group • ua
10
Pros:

Чисті номери, привітний персонал. Проживали в чотирьохмісному номері, біля кожного ліжка є розетка, кондиціонер, та смачні сніданки.

Cons:

Готель не надає шампуні та одноразових тапочок, потрібно це враховувати.

2026-06-27 • via Nuitee
C
Carmen • solo_traveller • de
8
Pros:

Zentrale Lage, fußläufig zu 2 S-Bahn Stationen. Frühstück war einfach, aber ausreichend. Das Personal war sehr nett. Das Zimmer ist geräumig und verfügt über eine Klimaanlage. Man kann tagsüber, bis abends, eine Kleinigkeit essen und es werden gekühlte Getränke verkauft.

2026-06-27 • via Nuitee
J
Jürgen • couple • de
9
2026-06-27 • via Nuitee
E
Ercegović • solo_traveller • hr
10
2026-06-27 • via Nuitee
P
Pappa • couple • gr
9
Pros:

Η τοποθεσία

Cons:

Δεν είχε ψυγείο

2026-06-27 • via Nuitee
V
Viviane • solo_traveller • de
10
2026-06-26 • via Nuitee
R
Rovsan • couple • lt
10
2026-06-26 • via Nuitee
S
Stefan • solo_traveller • de
3
2026-06-26 • via Nuitee
P
Pouya • solo_traveller • de
8
Pros:

Gut wie immer 👍

2026-06-26 • via Nuitee
B
Bunyamin • family_with_children • tr
8
AİLE İÇİN KESİNLİKLE ÖNERİRİM.
Pros:

KAHVALTI ÇOK İYİ, KONUMU ÇOK İYİ, FİYAT VE PERFORMANS OLARAK SEÇİLEBİLİR. ODALARI TEMİZ VE MODERN GÖRÜNÜMDE.

Cons:

3 GECE KONAKLADIM ODA TEMİZLİĞİ DİYE BİR ŞEY YOK MAALESEF. 3 GECE KONAKLADIK ÇÖPLERİMİZ BİR KEZ BİLE ALINMADI.

2026-06-26 • via Nuitee
M
Maria Eduarda • couple • de
10
2026-06-26 • via Nuitee
H
Hector • extended_group • es
8
2026-06-26 • via Nuitee
A
Ana Paula • extended_group • de
10
Nice ammenities and friendly staff
Pros:

The room has air conditioning, the staff was very friendly, the breakfast was nice and the price was excellent.

Cons:

It was a two bed room but they put them together as it was one bed.

2026-06-26 • via Nuitee
M
Michael • couple • de
9
2026-06-25 • via Nuitee
S
Shadi • solo_traveller • se
10
2026-06-25 • via Nuitee
H
Hesham • couple • gb
5
Bad staff
Pros:

In fact it is very good hotel in terms of facilities however the staff is have a big communication and bad behavior
I informed the reception that I will have a late check out, seems he did not inform which led to that the manager and security entered the room while I was in the Wc without permission!
Also I left by bicycle in the store as requested by the reception and they moved it without my permission!

Cons:

Behavior

2026-06-25 • via Nuitee
Y
yvonne • couple • de
8
Sehr gelungen, es gibt nichts zu meckern
Pros:

Lage, Preisleistungsverhältnis!!!

Cons:

——

2026-06-25 • via Nuitee
J
Jayme • couple • ie
10
Pros:

Really lovely place to stay! The staff were all very friendly and helpful.
Facilities and rooms were great and spacious and even included air conditioning which was much appreciated over the hot weekend.
The included breakfast was also amazing!

2026-06-25 • via Nuitee
W
Wolfgang • solo_traveller • de
8
2026-06-25 • via Nuitee