H2 Hotel Düsseldorf City

Hotels
H-Hotels.com
8.3 (14955 reviews)
Toulouser Allee 11A , Düsseldorf , de

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Good breakfast and dining options
Convenient location
Cons:
Some difficulties with room communication
Limited amenities in rooms
Parking availability issues

Categories

Cleanliness
7.98
Most reviews mention clean rooms, but some indicated a need for better communication about cleaning services.
Service
8.75
Numerous mentions of friendly and helpful staff across multiple reviews.
Location
8.69
Positive feedback on location, noted as convenient for both business and leisure.
Room Quality
8.14
Rooms described as modern and comfortable, but some mentioned issues with amenities.
Amenities
7.77
Amenities were generally good, but some guests expressed a desire for more, such as a kettle in the room.
Value for Money
8.33
Overall good value perceived, with reasonable pricing for the services offered.
Food and Beverage
8.48
Breakfast received high praise, variety and quality were highlighted positively.
Overall Experience
8.25
Guests left satisfied with their stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:38

Property Description

Modern Comforts and Convenience
H2 Hotel Düsseldorf City offers air-conditioned rooms with flat-screen TVs, a restaurant, and a 24-hour front desk in the vibrant Pempelfort district. Enjoy free WiFi throughout the property and a tour desk for your convenience.

Relaxing Stay
Unwind in rooms with a cozy seating area and a private bathroom equipped with complimentary toiletries. Each room includes bed linen and towels for a comfortable stay.

Delicious Dining and Nearby Attractions
Start your day with a satisfying breakfast featuring buffet, continental, and vegetarian options. Explore nearby attractions like Capitol Theater Düsseldorf and Düsseldorfer Schauspielhaus. With the Central Station and airport close by, H2 Hotel Düsseldorf City is the perfect choice for your stay.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

Stag and hen parties are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 14955 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.69
Room Quality: 8.14
Amenities: 7.77
Value for Money: 8.33
Food and Beverage: 8.48
Overall Experience: 8.25
S
Simone family_with_children de
8
Cons:

Schade, dass es keinen Schrank gab und keinen Wasserkocher auf dem Zimmer

2026-02-14 via Nuitee
M
Maria couple de
9
Wir kommen wieder 😊
Pros:

Wir waren zum wiederholten Mal in dem Hotel und werden definitiv wiederkommen.
Personal war wie immer sehr freundlich und zuvorkommend.
Gutes Frühstück und schönes Zimmer

2026-02-13 via Nuitee
G
Goedele family_with_children be
8
Pros:

De locatie: op wandelafstand van het centrum maar toch rustig.

Cons:

De drukte bij het ontbijt.

2026-02-13 via Nuitee
D
Don V. family_with_children hr
9
Pros:

All good, very close to train station.

Cons:

Very simple breakfast, but it was free

2026-02-13 via Nuitee
çelebi extended_group tr
9
Pros:

tren istasyonuna yakındı.

Cons:

otoparkın ücretli olmasını

2026-02-12 via Nuitee
M
Macarena family_with_children es
8
Buen hotel
Pros:

Hotel muy cerca del aeropuerto,es práctico y está muy bien.

Cons:

Las almohadas son horribles,pero en general en toda la hostelería alemana donde me he alojado.Aunque sé que Sto va en gustos pero es como dormir sin ella.

2026-02-12 via Nuitee
T
Toon solo_traveller be
8
Pros:

Excellent price for quality! Easily accessible by car and not too far from city center, with nice dining options nearby.

Cons:

Breakfast experience could be better, as we were sitting in half dark. Felt more like a school cafeteria instead of a breakfast room.

2026-02-12 via Nuitee
I
Ihor couple ua
10
2026-02-12 via Nuitee
M
Marleen family_with_children nl
9
Goed hotel dichtbij centrum
Pros:

Dicht bij het centrum, op loopafstand.

Cons:

Niets

2026-02-11 via Nuitee
A
Anastasia family_with_children gr
9
2026-02-11 via Nuitee
S
Simone solo_traveller de
8
Pros:

wenn nicht gerade Messepreise angesagt sind, ist das Preis-Leistungsverhältnis sehr gut

2026-02-11 via Nuitee
R
Ruslan couple de
7
Ok für eine Nacht
Pros:

Neu und modern

Cons:

Zu laut, Tür zum Nebenzimmer ist nicht schallisoliert

2026-02-11 via Nuitee
R
Rob couple nl
7
2026-02-11 via Nuitee
A
Andre couple de
9
Wir würden wiederkommen
Pros:

Gute Lage, nah zur Innenstadt, sehr nettes Personal, gutes Frühstück mit Warmstrecke

Cons:

Kein Lichtschalter an der Tür, man steht erst mal im Dunkeln
Kein Schrank, kein Stuhl , nur eine kleine Bank
Kein extra Licht fürs WC, man macht immer im Zimmmer Licht an
Ungewöhnlich ist die Dusche im Zimmer, war bei uns aber kein Problem

2026-02-11 via Nuitee
B
Bosisio solo_traveller it
5
Pros:

carine le camere

Cons:

Hotel troppo grande per i miei gusti. Di conseguenza spazi comuni troppo grandi. Relazioni con lo staff scarse.

2026-02-10 via Nuitee
M
Matteo couple it
10
2026-02-10 via Nuitee
M
Miomir family_with_children rs
9
2026-02-09 via Nuitee
I
Inmaculada extended_group es
8
Buena experiencia
Pros:

El hotel cuenta con unas instalaciones muy buenas, modernas y bien cuidadas, lo que hace la estancia muy cómoda. El desayuno buffet libre es también muy bueno, con bastante variedad y productos de calidad, ideal para empezar el día con calma. El trato con el personal fue muy bueno, siempre atentos y amables. Además, se puede ir andando al centro sin ningún problema de distancia. En general, una experiencia muy positiva.

2026-02-09 via Nuitee
Y
YC1981 solo_traveller de
9
Pros:

Sauber, neu und einfach gut gemacht!

2026-02-09 via Nuitee
K
khaira solo_traveller ma
10
2026-02-09 via Nuitee