H2 Hotel Düsseldorf City

Hotels
H-Hotels.com
8.3 (15748 reviews)
Toulouser Allee 11A , Düsseldorf , de

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Good breakfast and dining options
Convenient location
Cons:
Some difficulties with room communication
Limited amenities in rooms
Parking availability issues

Categories

Cleanliness
7.98
Most reviews mention clean rooms, but some indicated a need for better communication about cleaning services.
Service
8.75
Numerous mentions of friendly and helpful staff across multiple reviews.
Location
8.69
Positive feedback on location, noted as convenient for both business and leisure.
Room Quality
8.14
Rooms described as modern and comfortable, but some mentioned issues with amenities.
Amenities
7.77
Amenities were generally good, but some guests expressed a desire for more, such as a kettle in the room.
Value for Money
8.33
Overall good value perceived, with reasonable pricing for the services offered.
Food and Beverage
8.48
Breakfast received high praise, variety and quality were highlighted positively.
Overall Experience
8.25
Guests left satisfied with their stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:38

Property Description

Modern Comforts and Convenience
H2 Hotel Düsseldorf City offers air-conditioned rooms with flat-screen TVs, a restaurant, and a 24-hour front desk in the vibrant Pempelfort district. Enjoy free WiFi throughout the property and a tour desk for your convenience.

Relaxing Stay
Unwind in rooms with a cozy seating area and a private bathroom equipped with complimentary toiletries. Each room includes bed linen and towels for a comfortable stay.

Delicious Dining and Nearby Attractions
Start your day with a satisfying breakfast featuring buffet, continental, and vegetarian options. Explore nearby attractions like Capitol Theater Düsseldorf and Düsseldorfer Schauspielhaus. With the Central Station and airport close by, H2 Hotel Düsseldorf City is the perfect choice for your stay.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

Stag and hen parties are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 15748 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.69
Room Quality: 8.14
Amenities: 7.77
Value for Money: 8.33
Food and Beverage: 8.48
Overall Experience: 8.25
M
Maria Alejandra extended_group de
9
Nice place for a short stay in Düsseldorf
Pros:

Location is good
Price is also super good

2026-07-18 via Nuitee
D
Daniela family_with_children at
8
2026-07-18 via Nuitee
T
Targla extended_group ee
9
2026-07-18 via Nuitee
V
Valerie family_with_children nl
8
Prima voor een citytrip
Pros:

Mooie, schone kamers en lekkere bedden.

Cons:

Personeel. Niet vriendelijk.

2026-07-18 via Nuitee
M
Monica family_with_children de
9
Pros:

sehr gute Frühstück

2026-07-18 via Nuitee
B
Bianca couple de
8
2026-07-18 via Nuitee
R
Rachmat solo_traveller nl
8
2026-07-18 via Nuitee
C
Christian family_with_children de
8
2026-07-18 via Nuitee
M
Mark solo_traveller de
6
Für den Preis in Ordnung
Pros:

Lage, Frühstück,

Cons:

Betten

2026-07-18 via Nuitee
T
Taoufiq solo_traveller ma
9
Pros:

Un très bon rapport qualité prix

Cons:

Rien

2026-07-18 via Nuitee
M
Markus family_with_children se
8
Pros:

Affordable hotel in a nice location. The underground parking was a nice bonus (although a bit expensive, 20 euro/night). Room was great. Breakfast okey. You should try the local beer Altbier in one of the many bars, we went to Zum Goldenen Einhorn which was really nice and affordable.

2026-07-18 via Nuitee
M
Melanie extended_group at
8
2026-07-18 via Nuitee
S
Susanne extended_group de
9
Gerne wieder .
Pros:

Passte einfach alles …Sauberkeit ,Freundlichkeit ,Ausstattung.

Cons:

Nichts !

2026-07-17 via Nuitee
J
Jeta solo_traveller xk
8
2026-07-17 via Nuitee
M
Marco extended_group it
9
2026-07-17 via Nuitee
Y
Yasin Vural extended_group tr
6
Pros:

İyiydi.

2026-07-17 via Nuitee
A
Andrea solo_traveller de
9
2026-07-17 via Nuitee
F
Frank solo_traveller de
9
2026-07-17 via Nuitee
A
Arzu family_with_children tr
8
Pros:

Konumu merkeze 15 dakika kadar yürüme mesafesindeydi ama grubumuzda küçük çocuklar olduğu için biz her defasında Uber tercih ettik o da cüzzi bir rakam tutuyordu zaten. Personelle ilgili bir takım olumsuz yorumlar okuyup o konuda tereddütlü gitmiştim biraz ama hiç kaba bir personel görmedim hepsi de güler yüzlü gayet kibardı. Kahvaltısı çok çeşitliydi ama biz Türkler için 5 yıldızlı otellerdeki açık büfelerden alıştığımız gibi değildi pişmiş seçenekleri pek yoktu ama yurtdışındaki bir kahvaltıya göre çok çok iyiydi. Temizliğe gelince evet her gün temizlik yapılmıyor. Biz cumartesi giriş yapmıştık temizlik salı günü yapılacak ama pazartesi de ister misiniz diye sordular.

Cons:

Genel olarak bahsedildiği üzere yastıkları hiç sevmedim. Neredeyse dümdüz, hep ikiye katlayarak uyumaya çalıştık. O yastıklarda rahat yatabilen var mıdır, neden değiştirilmiyor diye sorguladık hep...

2026-07-17 via Nuitee
A
Annamária solo_traveller hu
9
2026-07-17 via Nuitee