H2 Hotel Düsseldorf City

Hotels
•
H-Hotels.com
8.3 (16009 reviews)
Toulouser Allee 11A , Düsseldorf , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Good breakfast and dining options
Convenient location
Cons:
Some difficulties with room communication
Limited amenities in rooms
Parking availability issues

Categories

Cleanliness
7.98
Most reviews mention clean rooms, but some indicated a need for better communication about cleaning services.
Service
8.75
Numerous mentions of friendly and helpful staff across multiple reviews.
Location
8.69
Positive feedback on location, noted as convenient for both business and leisure.
Room Quality
8.14
Rooms described as modern and comfortable, but some mentioned issues with amenities.
Amenities
7.77
Amenities were generally good, but some guests expressed a desire for more, such as a kettle in the room.
Value for Money
8.33
Overall good value perceived, with reasonable pricing for the services offered.
Food and Beverage
8.48
Breakfast received high praise, variety and quality were highlighted positively.
Overall Experience
8.25
Guests left satisfied with their stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:38

Property Description

Modern Comforts and Convenience
H2 Hotel Düsseldorf City offers air-conditioned rooms with flat-screen TVs, a restaurant, and a 24-hour front desk in the vibrant Pempelfort district. Enjoy free WiFi throughout the property and a tour desk for your convenience.

Relaxing Stay
Unwind in rooms with a cozy seating area and a private bathroom equipped with complimentary toiletries. Each room includes bed linen and towels for a comfortable stay.

Delicious Dining and Nearby Attractions
Start your day with a satisfying breakfast featuring buffet, continental, and vegetarian options. Explore nearby attractions like Capitol Theater Düsseldorf and Düsseldorfer Schauspielhaus. With the Central Station and airport close by, H2 Hotel Düsseldorf City is the perfect choice for your stay.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

Stag and hen parties are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 16009 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.69
Room Quality: 8.14
Amenities: 7.77
Value for Money: 8.33
Food and Beverage: 8.48
Overall Experience: 8.25
F
Fanny • family_with_children • ch
8
Pros:

Petit déjeuner au top, beaucoup de choix et très bon
Les chambres sont jolies et bien aménagées

Cons:

Un peu bruyant

2026-10-17 • via Nuitee
M
Marissa • solo_traveller • fi
10
Aivan loistava sijainti siirtyä julkisella ympäri kaupungia. Viihtyisää oleskelua
Pros:

Sijainti oli tosi hyvä. Vain muutama minuutti ihan keskustaan ja lentoasemalle.

Cons:

Siisteys(?) yskin huoneessa aina kun menin nukkumaan ja aamuisin suu tuntui kuivalta.

Henkilökunta ei tuntunut tietävän Düsseldorf card:sta. Luulisi olevan asiantuntevaa henkilökuntaa.

2026-10-17 • via Nuitee
G
Greti_Adriana • family_with_children • ro
10
Excellent stay for visiting the town
Pros:

We had a really nice stay! The rooms are clean, have everything you need, and are close train/tram stations that can take you everywhere. Also it's a 20-30min walk to old town and the Rhine . Great value for money, and the staff was very nice and helpful. Breakfast was nice , you had good options for all (kids and grown-ups).
We would happily stay here again!

2026-10-17 • via Nuitee
J
jeroen • family_with_children • nl
8
Pros:

Perfecte locatie voor bezoek Düsseldorf. Prima kamers. Geen geluidshinder. Goed ontbijt

Cons:

Erg groot, en dus druk, hotel. Niet perse een nadeel.

2026-10-17 • via Nuitee
M
Marc • extended_group • de
7
2026-10-17 • via Nuitee
B
Bermal • family_with_children • tr
9
2026-10-16 • via Nuitee
S
So • family_with_children • tn
8
とてもよい滞在になりました。感謝！
Pros:

部屋がとても清潔で広々としていました。

Cons:

特にありません。

2026-10-16 • via Nuitee
I
Ivan • family_with_children • de
9
2026-10-16 • via Nuitee
E
Endrit • family_with_children • de
9
2026-10-16 • via Nuitee
F
Florianowicz-Kuzia • solo_traveller • de
8
2026-10-16 • via Nuitee
M
Mary • couple • es
8
Pros:

Muy buena ubicación!

2026-10-16 • via Nuitee
R
Romy • family_with_children • de
8
Pros:

Das barrierefreie Doppelzimmer entsprach der DIN und war für mich als Rollstuhlfahrerin gut und komfortabel nutzbar.

Cons:

Es wirkte sehr modern, dadurch eher kühl und karg, wenig gemütlich.

2026-10-16 • via Nuitee
S
Susanne • extended_group • de
10
Auf jeden Fall immer wieder gerne !!!!!
Pros:

Wir waren mit einer größeren Gruppe 20 Personen vor Ort .Alle waren Mega zufrieden .Man konnte schön zusammensitzen .Beim Frühstück gab es für jeden etwas passendes.Zu anderen Zeiten gab es eine große Auswahl an Getränken und eine Auswahl an Snacks.Die Anbindung an die SBahn Station war perfekt .Die Vierbettzimmer Zimmer waren voll ok .Schön gemütlich .Die Mitarbeiter waren immer ansprechbar und sehr freundlich und hilfsbereit !!!

Cons:

Es gab nichts Negatives !

2026-10-16 • via Nuitee
Z
Zdenek • solo_traveller • cz
9
2026-10-16 • via Nuitee
D
Daniela • couple • de
9
2026-10-16 • via Nuitee
B
Brigitte • family_with_children • de
9
2026-10-16 • via Nuitee
S
Simon • extended_group • at
9
2026-10-15 • via Nuitee
N
Nadia • solo_traveller • de
8
2026-10-15 • via Nuitee
L
Lukáš • extended_group • cz
3
Cons:

V hotelu mě okradli a hotel nebyl schopný najít kamerové záznamy.

2026-10-15 • via Nuitee
N
Nadia • couple • de
8
2026-10-15 • via Nuitee