VENO HOTEL

Hotels
8.8 (283 reviews)
9 Jalan Zainal Abidin , George Town , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Limited minibar offerings

Categories

Cleanliness
8.48
Overall cleanliness praised, but some noise issues mentioned affecting stay.
Service
9.15
Friendly and helpful staff across multiple reviews.
Location
9.19
Excellent location near food options and attractions, very convenient.
Room Quality
8.64
Rooms are generally comfortable and clean, but some noise issues noted.
Amenities
8.67
Basic amenities available; some improvements suggested for minibar.
Value for Money
8.63
Good value considering the overall experience and location.
Food and Beverage
8.68
No specific food services reviewed, but location supports good dining options.
Overall Experience
8.95
Positive experiences overall, with minor issues allowing for a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:17

Property Description

Convenient Location
Enjoy proximity to popular attractions like Wonderfood Museum and Straits Quay, making it perfect for leisure travelers.

Modern Amenities
Relax in air-conditioned rooms equipped with flat-screen TVs, free WiFi, and comfortable bedding for a pleasant stay.

Nearby Landmarks
Explore Penang Times Square and Rainbow Skywalk at Komtar, steps away from our hotel for a memorable experience.

To book your stay at VENO HOTEL and enjoy these offerings, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 283 reviews
Cleanliness: 8.48
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.95
C
CHENG HUNG solo_traveller vn
10
下次再來檳城還是想住這裡
Pros:

位置好、房間乾淨、服務人員友善

2026-04-27 via Nuitee
A
Andrew couple gb
7
2026-04-25 via Nuitee
M
MUHAMMAD family_with_children my
9
2026-04-17 via Nuitee
J
Jeffrey solo_traveller th
8
The hotel and staff exceeded my expectations but the wifi was the only negative part of my stay
Cons:

The wifi was hit or miss with the router outside in the corridor being shared by other rooms the connection was very shaky

2026-04-17 via Nuitee
C
CHIA HSUN couple tw
7
Pros:

櫃檯大部分華人,中文可溝通;押金可用台幣。地理位置還行,房間算乾淨..但有螞蟻。隔音差一點,浴室莫名很大(沒必要)。

Cons:

退房遇到非華人,整個屎臉,沒欠她錢耶。真的大熱天..從夜市要走回住宿點,會覺得遠。

2026-04-16 via Nuitee
H
HY couple my
8
Pros:

Still very clean

Cons:

Room 105 bad smell from toilet, have to close toilet door all the time.

2026-04-05 via Nuitee
L
Laval T. K. couple mu
7
Pros:

A dessert shop (bean factory) with 3 min walk

Cons:

A bit noisy, not sound proof

2026-04-03 via Nuitee
J
Josh family_with_children au
7
2026-03-31 via Nuitee
K
Kiat Siang couple my
10
2026-03-31 via Nuitee
O
Oksana solo_traveller ua
10
2026-03-30 via Nuitee
B
BRYAN solo_traveller au
7
Clean, but poor wifi and noisy. Still good value for money.
Pros:

Clean, water dispenser at lobby

Cons:

Very poor wifi- cannot connect/ drop out frequently/ very slow speed.
Very poor noise insulation- constantly disturbed by adjacent rooms- crying babies, tv noise, furniture noise. Bring ear plugs if you really need to stay here. Management should try to avoid assigning rooms next to each other.

2026-03-29 via Nuitee
K
Kwek family_with_children my
10
2026-03-29 via Nuitee
K
Kwek family_with_children my
10
2026-03-28 via Nuitee
A
Arul family_with_children ca
7
Pros:

It was a central location.

Cons:

It was not very easy to get to

2026-03-27 via Nuitee
A
Aaron couple my
1
2026-03-27 via Nuitee
Y
Yukari family_with_children jp
10
Pros:

とても清潔で観光に便利な立地

2026-03-19 via Nuitee
F
foo couple my
9
I’ll come back if I need to be somewhere near by again
Pros:

Convenient, clean and good size

Cons:

Nothing

2026-03-17 via Nuitee
T
Thi Thu Hien family_with_children vn
9
Pros:

A new, clean hotel, good location. Drinking water for guests to refill. Ironing facilities.

Cons:

Feel a bit impersonal.

2026-03-16 via Nuitee
E
Eleonora couple it
7
2026-03-16 via Nuitee
S
Susann couple de
10
2026-03-11 via Nuitee