VENO HOTEL

Hotels
8.8 (255 reviews)
9 Jalan Zainal Abidin , George Town , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Limited minibar offerings

Categories

Cleanliness
8.48
Overall cleanliness praised, but some noise issues mentioned affecting stay.
Service
9.15
Friendly and helpful staff across multiple reviews.
Location
9.19
Excellent location near food options and attractions, very convenient.
Room Quality
8.64
Rooms are generally comfortable and clean, but some noise issues noted.
Amenities
8.67
Basic amenities available; some improvements suggested for minibar.
Value for Money
8.63
Good value considering the overall experience and location.
Food and Beverage
8.68
No specific food services reviewed, but location supports good dining options.
Overall Experience
8.95
Positive experiences overall, with minor issues allowing for a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:17

Property Description

Convenient Location
Enjoy proximity to popular attractions like Wonderfood Museum and Straits Quay, making it perfect for leisure travelers.

Modern Amenities
Relax in air-conditioned rooms equipped with flat-screen TVs, free WiFi, and comfortable bedding for a pleasant stay.

Nearby Landmarks
Explore Penang Times Square and Rainbow Skywalk at Komtar, steps away from our hotel for a memorable experience.

To book your stay at VENO HOTEL and enjoy these offerings, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 255 reviews
Cleanliness: 8.48
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.95
I
Izabela family_with_children pl
10
Wakacje z rodziną 2+2
Pros:

Super hotelik, nowy , miła obsługa . Czysto i wszędzie blisko . W zasięgu paru minut pyszne jedzenie na street food .

Cons:

Bardzo cienkie ściany
Słychać było wszystko … no ale to nie prywatna rezydencja …

2026-01-31 via Nuitee
H
Heng Wei family_with_children tw
10
Pros:

地點很方便,免費停車位有6個非常足夠,而且就在大門口的平面,工作人員會說中文,可以詢問各種問題

2026-01-29 via Nuitee
H
Heng Wei family_with_children tw
10
2026-01-29 via Nuitee
I
Irina family_with_children it
9
2026-01-09 via Nuitee
M
Mohammad Shahren solo_traveller bn
7
Pros:

You will have a small shop at the entrance.

Cons:

Noisy at night. Sound like contract working up to 2 - 3am. The room space are small.

2025-12-29 via Nuitee
C
Chris family_with_children fr
9
I recommend for a smooth stay!
Pros:

#305
Friendly and efficient staff. Location near a good food stall. The hotel is recent and super clean. Rooms was comfortable.
Great shower!

Cons:

The slamming doors.
Wifi connection is not stable.

2025-12-29 via Nuitee
A
APRATIM family_with_children in
8
Pros:

Clean and comfortable bed

Cons:

Bad WIFI

2025-12-28 via Nuitee
A
Atira couple my
10
2025-12-23 via Nuitee
L
Li extended_group sg
10
A nice budget hotel that I would like to stay for my next trip to penang
Pros:

A really convenient area that is walkable to most of the area in georgetown. The hotel room is quite clean, although the noise problem exists (ie. closing of doors from the next room), i didn't hear about the pipe noise problem that is in the comment, others are fine. Excellent if you are the type to be able to withstand the noise. ps: I got a free upgrade to the family room for 4 people. Free luggage storage is also very convenient if you arrive too early or going for a late plane flight

Cons:

Yeah just the noise, but I can sleep through it so it's fine hahaha

2025-12-12 via Nuitee
G
Goh couple my
8
2025-12-06 via Nuitee
S
Sarah couple ca
8
I would be happy to stay again
Pros:

Nice newish hotel,friendly staff,clean and good hot water for shower.

2025-12-06 via Nuitee
S
seebon lim couple my
8
clean room and comfortable.
Pros:

clean. location. convenient.

Cons:

nil

2025-12-05 via Nuitee
M
Mark solo_traveller gb
10
Excellent , will certainly do the same shift next year
Pros:

Everything was working , good location

Cons:

Mini bar could have had a few drinks to sample on arrival

2025-12-03 via Nuitee
Y
Yang Jein couple my
8
2025-12-02 via Nuitee
W
WENLU family_with_children sg
8
2025-12-02 via Nuitee
A
Andre Hotmian family_with_children id
8
2025-12-01 via Nuitee
J
JASMINE family_with_children sg
10
Our family is happy staying there and we enjoyed the comfy of the bed. We will be back there should there be another opp
Pros:

The location is good. Most places of interests can be reached if willing to walk and if it is not raining.
I went there with my two teenagers and we can walk to most places with the help of google map.
We are a family of 4 stay and we stay four nights. The hotel is also within walking distance to The Top.
The room is clean and tidy, you can see there are cleaners cleaning the lifts as well as keeping the lobby area dry as it is raining when we were there. The aircon is good. There are two hairdryers, one inside the toilet and the other can be found in the bedroom area.
Seriously, there is nothing for me to complain. The counter staff are nice and helpful too.

Cons:

Nothing.

2025-11-25 via Nuitee
M
Mohd Zamri Bin Mohd couple my
10
Terbaik
Pros:

Bilik yg selesa

Cons:

TV x blh tukar siaran

2025-11-24 via Nuitee
Y
Yusof couple my
10
2025-11-22 via Nuitee
W
Win extended_group my
9
Nice and Pleasant
Pros:

The Staff were very friendly and helpful. Parking was easy and sufficient.

Cons:

nothing

2025-11-11 via Nuitee