Holiday Inn Express & Suites Detroit Dearborn by IHG

Hotels
•
Holiday Inn Express
8.2 (186 reviews)
6355 Mercury Drive, Dearborn, Michigan, 48126 , Dearborn , US
+1 313-240-0300

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Children allowed
Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Free wired internet
Wheelchair accessible parking
Playground on site
See all facilities

Review Highlights

Pros:
Clean rooms (frequently noted)
Friendly and helpful staff/front desk
Convenient, safe location near shops and attractions
Spacious rooms and comfortable beds
Good breakfast and food variety
Swimming pool available
Cons:
Inconsistent housekeeping (beds unmade, towels not restocked)
Reported bed bugs in at least one stay
Mold on windowsill / cracked window in some rooms
Occasional unkempt or 'nasty' suite
AC not working properly in some rooms

Categories

Cleanliness
7
Many guests report very clean rooms, lobby and bathrooms, but there are serious negative incidents (reported bed bugs, mold on windowsill, and at least one 'nasty suite') and inconsistent housekeeping that lower the score.
Service
9
Front desk and staff are frequently described as exceptionally friendly, helpful and accommodating (remembering guests, polite and professional). Some service issues are limited to housekeeping performance rather than front-desk staff.
Location
9
Consistently noted as safe and conveniently located (near shopping, restaurants and the Henry Ford complex) and easy commuting to downtown events.
Room Quality
7.5
Rooms are often described as spacious and comfortable, but there are notable problems in some rooms (AC hardly worked, cracked window, mold, and at least one complaint of an unkempt/nasty suite).
Amenities
8.5
Amenities mentioned include a swimming pool and breakfast offerings; guests generally find these satisfactory with a good variety of options.
Value for Money
7.5
Mixed impressions: several guests would stay again and find it a go-to property, while others felt the condition (dirty suite/bed bugs) did not justify the price.
Food and Beverage
8.5
Breakfast and food options are repeatedly described positively (good breakfast, variety of food options).
Overall Experience
8.6
Overall sentiment leans positive — many repeat guests and strong front-desk experiences — but serious isolated cleanliness/housekeeping incidents temper the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Welcome to Holiday Inn Express & Suites Detroit Dearborn by IHG, your perfect getaway in the heart of Dearborn!

Comfortable Accommodations
Unwind in our spacious rooms equipped with modern amenities, including air-conditioning, flat-screen TVs, and free Wi-Fi. Enjoy the convenience of refrigerators and microwaves for a home-away-from-home experience.

Enjoy Complimentary Amenities
Start your day with our delicious complimentary breakfast, energizing you for your adventures. Our complimentary wired internet and business center cater to both leisure and business travelers seeking connectivity.

Recreational Facilities
Dive into relaxation at our indoor pool or maintain your fitness routine in our well-equipped fitness center. With free parking and laundry facilities, your stay will be as hassle-free as possible.

Book your stay with us today and make unforgettable memories at Holiday Inn Express & Suites Detroit Dearborn!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 186 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.6
S
STEFNEE • family
10
Pros:

The room was nice and spacious. We felt safe in the area.

2025-10-12 • via Nuitee
T
Travis
10
Exceptional Staff and Super Clean
Pros:

This hotel was in a very safe location. It was very clean from the lobby, to our bathroom, to our room itself. The desk attendant was exceptionally friendly when we checked in and actually remembered us hours later when we returned from the theatre to ask how our show was.

2025-10-12 • via Nuitee
T
THERESA • family
10
Pros:

Very nice hotel. We would stay there again if we are in the area

2025-10-10 • via Nuitee
R
Rose
2
Pros:

Nasty suite for price I paid

2025-10-09 • via Nuitee
M
Mohammed • friends
10
Pros:

The best hotel in dearbon

2025-10-06 • via Nuitee
S
Sultan
10
Pros:

Good variety of food options provided.

2025-09-30 • via Nuitee
M
Marlon
8
Pros:

The Hotel was a Clean Hotel and I would stay there again.

2025-09-27 • via Nuitee
P
Para • partner
10
Pros:

Very clean, staff friendly, bed comfortable, breakfast good.
We chose this property for proximity to the Henry Ford Complex.

2025-09-24 • via Nuitee
Q
QASIM
10
Pros:

Clean room and swimming pool

2025-09-23 • via Nuitee
K
Karim
10
Pros:

Great service, clean hotel

2025-09-19 • via Nuitee
S
Shah
10
Pros:

Nice

2025-09-18 • via Nuitee
R
Roman
10
Pros:

Nice

2025-09-16 • via Nuitee
B
Beverly
10
Pros:

Like overall experience this hotel is my go to when I visit Dearborn

2025-09-14 • via Nuitee
L
Lora
10
Absolutely love this holiday inn
Pros:

We absolutely love this holiday inn we use it every time we come to Detroit for work!!! Very accommodating, understand our needs and our crazy hours we have never had a problem!!

2025-09-11 • via Nuitee
J
Joanne • friends
6
Pros:

The staff was friendly and knowledgeable.
The lobby was neat and clean.
The room smelled like a locker room full of dirty sock.
The window was cracked and windowsill covered in mold.

2025-09-10 • via Nuitee
H
Hala • family
6
Pros:

The hotel was clean and conveniently located near shopping options like Target, Walmart, and several restaurants — though, to be fair, that’s expected in Dearborn, where most things are within a 5–10 minute drive.

What was disappointing, however, was the housekeeping. I travel frequently for work, and it's standard for rooms to be cleaned during the day when guests are out. This was a personal trip, and we stayed for two nights — yet during that time, housekeeping never fully serviced the room. Strangely, someone entered the room while we were out, removed the dirty towels, emptied only one of the trash cans (the one near the door), and left the bathroom trash untouched — but did leave a small trash bag as if we were supposed to replace it ourselves. Most frustratingly, they didn’t restock any towels.

When we returned to the room around 11 p.m., not only were the beds unmade and the trash partially taken out, but there were also no towels at all — which meant I had to go down to the front desk late at night just to request some. This isn’t typical based on my travel experience, so I’m not sure what went wrong, but overall, the housekeeping service was well below expectations.

2025-09-08 • via Nuitee
F
Felton
10
Pros:

Great

2025-09-08 • via Nuitee
J
Judith • partner
10
Pros:

I very easy commute to a downtown event - would recommend and will stay again for future events.

2025-09-07 • via Nuitee
A
Abdallah • family
2
Pros:

Our stay here included bed bugs! It was dirty and unkempt. Very disappointed.

2025-09-06 • via Nuitee
G
Gail • partner
10
Pros:

Was so clean. Front desk personal were very nice and helpful! Rooms were large eand very clean!

2025-09-05 • via Nuitee