Hotel Puerto Libre Cozumel

Hotels
Independent
9.2 (118 reviews)
Calle 8 Norte #399, Colonia Centro, Cozumel, QROO, 77600 , Cozumel , MX

Facilities

Boat tours nearby
Free WiFi
Garden
Luggage storage
Street parking
Concierge service
Outdoor furniture
Elevator
Snorkeling nearby
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Delicious food
Cons:
No beach area
No snorkeling available

Categories

Cleanliness
9.28
The room was spotless!
Service
9.75
The staff was SO friendly and kind!
Location
9.29
We were able to walk to so many amazing restaurants.
Room Quality
9.24
The room aesthetics were very pretty, and the Deluxe room had amazing views.
Amenities
8.77
There is no beach area or place to snorkel, but the view from the pool and our room made up for that.
Value for Money
8.73
Standard quality for this hotel tier.
Food and Beverage
9.28
The food at the hotel was delicious.
Overall Experience
9.25
Great property with wonderful staff and beautiful room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:26

Property Description

Outdoor Pool and Garden View
Indulge in relaxation by the outdoor pool or enjoy the lush garden view, creating a serene atmosphere for your stay.

Relaxing Amenities
Unwind at the poolside bar with your favorite drink or take advantage of services like concierge, bike storage, and complimentary Wi-Fi for a stress-free experience.

Convenient Location
Stay comfortably in individually decorated guestrooms with modern amenities and balconies. Explore nearby attractions such as Los Cinco Soles and Cozumel Museum just steps away.

Don't miss the chance to book your stay at Hotel Puerto Libre Cozumel and immerse yourself in the beauty of Cozumel's Colonia Centro.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 118 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.25
M
Mark H
10
Pros:

Great location for safe walking and places to eat.

2025-09-30 via Nuitee
C
Carmita
10
Pros:

Great property, very pretty and nice room aesthetics.

2025-09-14 via Nuitee
J
Jennifer partner
10
Pros:

We stayed in a Deluxe room which had amazing views. The room and the porch were so large and comfortable. We were able to walk to so many amazing restaurants and the food at the hotel was delicious. All the staff was friendly. There is no beach area or place to snorkel, but the view from the pool and our room made up for that.

2025-09-14 via Nuitee
P
Patricia
10
Pros:

The staff was SO friendly and kind! And the room was spotless!

2025-08-29 via Nuitee
A
Alfredo Alejandro
10
Pros:

Excelente

2025-08-25 via Nuitee
L
Larry
10
Pros:

Great staff and hotel very clean

2025-08-04 via Nuitee
R
Rod partner
10
Pros:

Great place!

2025-07-06 via Nuitee
C
Carmita partner
8
Pros:

Good rooms and ocean view!

2025-07-02 via Nuitee
G
Gerhard partner
10
Pros:

The complimentary champagne was a nice touch.

2025-07-02 via Nuitee
M
Maria Del Rosario
10
Pros:

I loved the

2025-06-23 via Nuitee
D
Daniel partner
10
Pros:

I have stayed at Puerto Libre 4 times now, and I will continue to stay there every time I visit the island. I've done the all inclusive resorts, and another smaller hotel, but nothing compares to Puerto Libre. The view is beautiful, the rooms are clean, and it's so conveniently located/walkable. Customer service is top notch.

2025-06-18 via Nuitee
A
AURORA
10
Pros:

Loved our room with ocean view, comfortable bed and rain shower head. Only negative the safe did not work, but they did try to fix it. Centrally located, could get noisy outside on Friday and Saturday nights.

2025-05-26 via Nuitee
J
Janice
10
Pros:

Room was great. AC worked & plenty of pillows. Bathroom was clean. Not the best pool for swimming, but enough to cool off. Staff was very nice & helpful with luggage.

2025-05-22 via Nuitee
D
David
10
Pros:

Great location

2025-05-12 via Nuitee
K
Karl
10
Pros:

If they give you a voucher for a free drink at La Monika, go there and have dinner and watch the sunset!

2025-04-27 via Nuitee
A
Alfonso family
10
Pros:

Loved this hotel. The view to the ocean is beautiful!! Located a few blocks from the ferry

2025-04-26 via Nuitee
S
sergio partner
10
Pros:

Todo el staff fué muy amable

2025-04-23 via Nuitee
P
Patrick
10
Pros:

The hotel and staff were professional and courteous. We will be back.

2025-04-22 via Nuitee
T
Tikia
10
Excellent stay
Pros:

Beautiful clean hotel and the staff was very friendly and super helpful on places to visit. I will 100% stay here again. The pool area puts the icing on the cake. Heads up it’s on the “strip” near the port so a lot of traffic but nothing noisy and it didn’t bother us.

2025-04-13 via Nuitee
K
Kim
8
Pros:

Just got home from a week stay at Puerto Libre. A beautiful new hotel.
The location is great, and it is very close to the main shopping area and several great restaurants.
My only complaint is the cleanliness. We stayed here a year ago and the cleanliness has gone downhill. They clearly do not mop the floors between each guest and the towels and bedding had stains on them.
The people were kind but forgot on two occasions to bring fresh towels and to fix the air conditioner. They did eventually get around to it.
Will probably stay there again but will insist on making sure the room is cleaned better.

2025-04-08 via Nuitee