Holiday Inn - the niu, Yen Hamburg City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (5438 reviews)
Nordkanalstraße 46 , Hamburg , de

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Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Cons:
Small rooms
Lack of storage
Noisy at times

Categories

Cleanliness
7.98
Overall positive sentiment regarding cleanliness with mentions of clean rooms.
Service
8.65
Consistently positive comments on staff friendliness and helpfulness.
Location
8.49
Strong positive sentiment on location being central and accessible.
Room Quality
7.44
Some complaints about room size and lack of storage amenities.
Amenities
7.97
Amenities received some criticism but overall satisfaction with breakfast.
Value for Money
7.93
Value generally rated well, but some felt the price was high for certain amenities.
Food and Beverage
8.98
Highly praised breakfast with a good variety.
Overall Experience
8.15
Consistently positive experiences, with some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:21

Property Description

Modern Comfort in Hamburg

Convenient Location: Situated near Hamburg Central Station, the niu Yen offers easy access to popular attractions like Dialog im Dunkeln and Inner Alster Lake.

Comfortable Amenities: Enjoy allergy-free rooms, free WiFi, and a cozy shared lounge. Each room features air conditioning, a flat-screen TV, and a private bathroom with free toiletries.

Delightful Extras: Start your day with a buffet breakfast and unwind at the on-site bar in the evening. The multilingual 24-hour front desk staff ensures a seamless stay.

Experience modern comfort in the heart of Hamburg at niu Yen. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.2
Based on 5438 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.15
A
Andrea • solo_traveller • ch
8
Es war für 2 Nächte ok.
Pros:

Das Zimmer war funktional, modern und sauber.

Cons:

Es war hellhörig. Das Zimmer und Badezimmer hatte zu wenig und zu kleine Ablageflächen.

2026-03-14 • via Nuitee
P
Petra • family_with_children • de
8
Pros:

Sehr nettes Personal, sauber.

Cons:

Da das Fenster in den Innenhof ging,hörte man die Lüftungsanlage o.ä. Sehr.

2026-03-14 • via Nuitee
M
martin • couple • de
9
2026-03-13 • via Nuitee
K
Karla • solo_traveller • de
10
2026-03-13 • via Nuitee
J
Joachim • solo_traveller • de
7
2026-03-13 • via Nuitee
T
Thorsten • family_with_children • de
8
2026-03-13 • via Nuitee
A
Alperen • couple • bg
7
A well-located hotel with good staff, but the rooms are too small, dusty, and stuffy.
Pros:

The location of the hotel was great. The staff were generally nice and helpful, and our room was clean.

Cons:

The room was very small and cramped. It also felt quite dusty to me, and it was very stuffy because it lacked proper air circulation.

2026-03-12 • via Nuitee
H
Heike • family_with_children • de
10
Pros:

Sehr modernes Hotel. Nicht weit vom Hauptbahnhof.

2026-03-12 • via Nuitee
K
Klaus • family_with_children • de
10
2026-03-12 • via Nuitee
L
Lisa • couple • de
8
2026-03-11 • via Nuitee
M
Monika • couple • de
9
Immer wieder gerne.
Pros:

Zentrale Lage, Bushaltestelle in der Nähe

Cons:

Die Lüftung konnte nicht abgestellt werden.

2026-03-11 • via Nuitee
J
Joachim • solo_traveller • de
8
2026-03-11 • via Nuitee
J
Jennifer • couple • de
7
2026-03-10 • via Nuitee
T
Thomas • couple • de
8
2026-03-10 • via Nuitee
O
Oktay • couple • tr
7
Daha iyi olabilirdi
Pros:

Temizlik ve kullanılan ekipmanlar ve binanın yenilgi açısından güzeldi

Cons:

Odada çay kahve ve su ikramı olmaması kötüydü dolap olmaması da hoş değildi hem buzdolabı hem de kıyafet dolabı olarak. Otoparkın müşterileri kendi misafirlerine ücretli olması da dezavantajlı bizim açımızdan

2026-03-10 • via Nuitee
T
Tanja • couple • de
9
Pros:

Schöne Zimmer, freundliches Personal, super Frühstücksbuffet, 24h Rezeption, tolle Hotelbar.

2026-03-10 • via Nuitee
C
Clara • extended_group • de
9
2026-03-09 • via Nuitee
A
Axel • family_with_children • de
8
Pros:

Zimmer klein aber fein. Tip top sauber, Betten wirklich sehr gut. Personal sehr freundlich und zuvorkommend.
Beim nächsten Aufenthalt buchen wir wieder hier.

Cons:

Wir hatten das Frühstück nicht mit gebucht und nur einmal vor Ort bestellt. Das machen wir nicht mehr, Preis Leistung passen da leider nicht.

2026-03-09 • via Nuitee
D
Dirk W. • solo_traveller • de
8
2026-03-09 • via Nuitee
C
Christiane • family_with_children • de
8
2026-03-08 • via Nuitee