SureStay by Best Western Kapuskasing

Hotels
•
SureStay Hotel by Best Western
9 (145 reviews)
100 Government Rd W , Kapuskasing , ca

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Free
Children allowed
Pets allowed

Facilities

Ski storage
Television in common areas
Front desk (limited hours)
Billiards or pool table
Golfing on site
Self parking (surcharge)
Offsite parking discounted rates available
Games
Housekeeping on request
Private picnics
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Lack of cleanliness in some areas
Disappointing breakfast options

Categories

Cleanliness
8.31
Several reviews mentioned that rooms could have a foul smell and cleanliness issues with carpets and breakfast area.
Service
9.99
Many reviews highlighted friendly and helpful staff.
Location
9.32
Positive comments about the location's accessibility to restaurants and quietness despite being near a highway.
Room Quality
8.76
Rooms mentioned as clean and comfortable, though some had issues like foul smells.
Amenities
8.79
Basic but adequate amenities noted; however, lack of bathroom essentials was mentioned.
Value for Money
9.25
Some guests felt the price was aligned with the quality, while others had mixed feelings.
Food and Beverage
7.81
Breakfast options were generally criticized as subpar and lacking fresh items.
Overall Experience
9.77
Most reviews reflect a positive experience overall, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:47

Property Description

Prime Location near Ron Morel Memorial Museum
Comfortable Rooms with Modern Amenities
Complimentary Continental Breakfast

Book your stay at SureStay by Best Western Kapuskasing for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 145 reviews
Cleanliness: 8.31
Service: 9.99
Location: 9.32
Room Quality: 8.76
Amenities: 8.79
Value for Money: 9.25
Food and Beverage: 7.81
Overall Experience: 9.77
K
Kyle • extended_group • ca
8
2026-01-19 • via Nuitee
K
Kayla • solo_traveller • ca
7
2026-01-19 • via Nuitee
R
Rai • solo_traveller • ca
7
reasonably good value
Pros:

Very clean and fresh.

Cons:

lousy breakfast. No protein !!!

2026-01-19 • via Nuitee
D
Dominique • family_with_children • ca
7
Pros:

Le personnel m'a reçu en francais!!!

Cons:

Le choix au petit déjeuner

2026-01-06 • via Nuitee
C
Cameron • family_with_children • ca
7
2025-11-23 • via Nuitee
M
Monique
8
Pros:

Property was clean, breakfast suited my needs, convenient steakhouse walking distance. Staff welcoming. I would recommend adding anti skid mat in bath tub as it is very slippery when wet but otherwise very clean and quiet.

2025-10-05 • via Nuitee
D
Daniela
6
Pros:

Room clean
Ice machine not running
No butter/marg for toast with continental warm juices in machine at breakfast

2025-10-04 • via Nuitee
M
Mary-Louise • partner
6
Pros:

Rooms did not have a very good smell. One room did not even have a fan in the bathroom just to light so we changed to another room which did not smell very good either. Bathrooms don’t look very clean around the toilet and sink areas. Hotel was renovated however we found that some areas were renovated and some were not. The breakfast was very limited. No coffee makers in the room and not even any ice buckets or ice around the hotel at all.

2025-10-01 • via Nuitee
M
Mandeep • family
10
Pros:

All good

2025-09-30 • via Nuitee
C
Charline • couple • ca
8
2025-09-30 • via Nuitee
R
Raymond
6
Pricey for what it’s worth
Pros:

It was kind of a rundown place.
The bathroom/toilet was so small and narrow. The toilet paper holder was hanging threadbare that when I started taking the paper the holder came off from the wall.
The breakfast selection was small.

2025-09-22 • via Nuitee
J
Joel • family_with_children • ca
6
Pros:

Motel récent avec chambre spacieuse.
L'employée qui nous a accueilli était sympathique et souriante.

Cons:

Le rapport qualité prix n'y est pas du tout.
La moquette était sale avec plusieurs tâches bien visibles. Tâches de café sur la petite table basse également. Literie beaucoup trop mole à notre goût.
Le petit déjeuner continental est vraiment décevant : la machine à jus de fruits ne fonctionne pas et à 8h du matin la seule brique de jus de fruit disponible est vide et l'employée m'indique qu'il n'y en a pas d'autres. Pas de fruits, pas de yaourts ou de produits frais. Vous devrez vous contenter de café/thé ; pain tranché emballée par 2 ; 2 choix de céréales ; machine à gauffre avec une pâte qui ne semble pas de toute fraîcheur.

2025-09-17 • via Nuitee
R
Roxanne • family_with_children • ca
8
Impressed with quality room and reasonable price!!
Pros:

Nice upgrades! Coffee all day and breakfast options

Cons:

Construction around parking lot. I assume it’s only temporary

2025-09-14 • via Nuitee
S
Sophie
10
Pros:

Great clean and renovated

2025-09-12 • via Nuitee
D
DK • couple • ca
8
We will continue our long haul stays at this location, as it is clean, comfortable and fair value.
Pros:

Breakfast included a few choices, waffles, hot and cold cereals, yogurt, pre wrapped varieties of bread, fruit, juices, and coffee.
The room was clean and fresh. Typical older motel that has been renovated , with very comfortable beds, hardwood floors, fridge, full cable tv options, and a small bathroom.

Cons:

Although the bathroom has been updated, it was small, (typical of the earlier days).
Room lighting is slightly dim.

2025-09-05 • via Nuitee
S
Sherrill • family
10
Pros:

Super friendly front desk staff. Very welcoming.

2025-08-29 • via Nuitee
D
David
10
Pros:

Great property right on the Hwy, restaurants are walkable distance, surprisingly quiet for being on the Hwy

2025-08-26 • via Nuitee
R
Richard • family
8
Pros:

Good staff. Simple, clean property.

2025-08-24 • via Nuitee
R
Rafael • family
10
Pros:

Great motel, very clean and staff friendly

2025-08-23 • via Nuitee
T
Tonya
8
Pros:

Clean room and comfortable bed
Restaurant within walking distance

2025-08-22 • via Nuitee