Courtyard by Marriott Santa Cruz

Hotels
•
Courtyard by Marriott
8.2 (741 reviews)
313 Riverside Avenue , Santa Cruz , us

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Parking fees
Service issues
No hot water

Categories

Cleanliness
7.84
Some reviews mention issues with hot water and valet services affecting overall cleanliness.
Service
8.81
Friendly service noted in multiple reviews, though some experiences were negative.
Location
9.35
Multiple reviews highlighted a great location near the beach.
Room Quality
8.3
Rooms described as clean and spacious, but some issues reported.
Amenities
7.83
Amenities like valet and breakfast services were criticized; noted parking fees.
Value for Money
7.29
Room for other options without parking fees mentioned.
Food and Beverage
7.84
Limited food service availability noted; breakfast costs extra.
Overall Experience
8.31
Overall a positive experience shown, but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:39

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy a fitness centre, private parking, a shared lounge, and a bar. The 24-hour front desk, business centre, and free WiFi ensure a convenient stay.

Dining Options: Indulge in American cuisine at the on-site restaurant, with special vegetarian, vegan, and gluten-free selections available upon request.

Nearby Attractions: Explore Santa Cruz Beach just 400 metres away, visit Cowell's Beach within 1 km, or take a short walk to Santa Cruz Beach Boardwalk. The hotel's proximity to the city centre and the airport makes it an ideal choice.

Book your stay at Courtyard by Marriott Santa Cruz for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 741 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 7.84
Overall Experience: 8.31
S
Shahinaz • extended_group • us
10
2026-05-13 • via Nuitee
C
Cantara • couple • us
10
2026-05-07 • via Nuitee
K
Khrystyna • couple • us
10
2026-05-07 • via Nuitee
J
Jonathan • family_with_children • us
10
2026-05-02 • via Nuitee
S
See • family_with_children • us
9
2026-04-27 • via Nuitee
D
Denise • couple • us
10
2026-04-26 • via Nuitee
B
Beatriz • family_with_children • us
10
Pros:

It was clean and the rooms were beautiful. The staff was helpful and the location was perfect for walking to most of the city.

2026-04-26 • via Nuitee
5
50ef89dda0b972ba1f27d426be280988 • solo_traveller • us
7
Cons:

Having to walk down to reception for change of towells. Bathroom was not therally cleaned. No hot tube..was kind of a bummer!

2026-04-18 • via Nuitee
B
ba6f3d5c8387710d8838455d8fe16c29 • family_with_children • us
10
Vallet guys are nice
Pros:

Clean room and new

2026-04-16 • via Nuitee
B
Bandsawjones • couple • us
10
2026-04-07 • via Nuitee
M
Martinez • couple • us
5
Good
Pros:

The room

Cons:

The parking

2026-04-06 • via Nuitee
C
Christina • family_with_children • us
10
Pros:

Our room was the best

Cons:

I never see the bar open
We have stayed several times

2026-04-06 • via Nuitee
G
Gulati • family_with_children • us
1
Cons:

We canceled the reservation which included 2 rooms but they only canceled one room and charged us for the second room, saying we should have canceled both rooms separately with different confirmation number, even though it was under 1 reservation.

2026-04-03 • via Nuitee
C
Contreras • couple • us
4
Was not happy
Pros:

The bed was comfy

Cons:

The valet guys seemed like they did not know wtf was going on . Should have been our first clue. Our room was not ready. Our check in was at 4pm, we were told after 4 the room would be ready. I said no we needed it by 4pm we had an event at 6 we needed to get ready for. I over heard them telling all guests rooms might be ready by 5pm. I got my room. Terrible!!!! Then our toilet was plugged. To say for the amount I spent I would not rent there again. And by the way the food is way over priced. 2 small bags of chips charge was $9.00 they are the size that come in the 15pk box from Costco. Ridiculous!

2026-04-01 • via Nuitee
M
Miguel • family_with_children • us
10
Great place to relax after a long drive and a day at the beach
Pros:

Very nice and elegant, amazing staff, great location, and very comfortable rooms

Cons:

Felt like the pool was a little small

2026-03-31 • via Nuitee
J
Jesus • extended_group • us
9
Pros:

The hotel is clean.

Cons:

They put us in a room that the door lock is broken. We had to move from 2nd floor to 1st floor at 10pm with a sleeping toddler. We had to repack our stuffs, it was really inconvenient for us.

2026-03-30 • via Nuitee
B
Barbara • family_with_children • us
7
Cons:

Smell of pot in entrance lobby.

Lobby not very welcoming and just looked sterile. Add some plants and paintings.

2026-03-28 • via Nuitee
T
Tao • couple • us
1
Pros:

No. We arrived at the hotel. They said that their parking gauge was full and could take our car. They sold us to park on the street

2026-03-21 • via Nuitee
C
Chientsai Lin • family_with_children • tw
10
2026-03-18 • via Nuitee
C
Carly • family_with_children • us
7
2026-03-17 • via Nuitee