Courtyard by Marriott Santa Cruz

Hotels
•
Courtyard by Marriott
8.2 (718 reviews)
313 Riverside Avenue , Santa Cruz , us

listing image 1
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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Parking fees
Service issues
No hot water

Categories

Cleanliness
7.84
Some reviews mention issues with hot water and valet services affecting overall cleanliness.
Service
8.81
Friendly service noted in multiple reviews, though some experiences were negative.
Location
9.35
Multiple reviews highlighted a great location near the beach.
Room Quality
8.3
Rooms described as clean and spacious, but some issues reported.
Amenities
7.83
Amenities like valet and breakfast services were criticized; noted parking fees.
Value for Money
7.29
Room for other options without parking fees mentioned.
Food and Beverage
7.84
Limited food service availability noted; breakfast costs extra.
Overall Experience
8.31
Overall a positive experience shown, but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:39

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy a fitness centre, private parking, a shared lounge, and a bar. The 24-hour front desk, business centre, and free WiFi ensure a convenient stay.

Dining Options: Indulge in American cuisine at the on-site restaurant, with special vegetarian, vegan, and gluten-free selections available upon request.

Nearby Attractions: Explore Santa Cruz Beach just 400 metres away, visit Cowell's Beach within 1 km, or take a short walk to Santa Cruz Beach Boardwalk. The hotel's proximity to the city centre and the airport makes it an ideal choice.

Book your stay at Courtyard by Marriott Santa Cruz for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 718 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 7.84
Overall Experience: 8.31
W
Willison • couple • us
10
2026-01-28 • via Nuitee
A
Allison • family_with_children • us
7
Convenient, safe, clean location with easy access to attractions. Staff is professional and friendly
Pros:

Location is convenient and located on a well-lit set of streets. It's nice that the location is close to the Boardwalk and beach, but not on the Boardwalk, as that area is loud. Easy to walk from the hotel to Front St. Large lobby area for gathering and useful in-hotel convenience shop at check-in. Didn't get to use it, but was super happy to see affordable, clean, and new-ish guest laundry available.

Cons:

The room was spacious, but I wish there were a couple more useful items provided. For example, it would be great to have a simple electric kettle in the room. The Keurig-like coffee machine isn't a replacement for hot, clean (non-coffee-tasting) water for tea and other applications (e.g. baby formula). If not in the room, then available 24/7 in the lobby area. From an environmental standpoint, I understand limiting the replacement of towels and bedsheets, however, with small children, you really need daily towel exchanges, and refills of consumables (e.g. body wash, paper cups, tissues).

2026-01-27 • via Nuitee
B
bobby and brenda • couple • us
9
2026-01-20 • via Nuitee
C
Chad • solo_traveller • us
9
2026-01-19 • via Nuitee
E
Efrain • family_with_children • us
9
2026-01-19 • via Nuitee
D
Danette • extended_group • us
5
Okay....
Pros:

Starbucks , but you have to be there 10 am.

Cons:

Hidden fees for $30 a day for parking/valet. It was enforced after we arrived there. Communication issue at front desk as I reserved a day ahead from my family members who had serious knee sprained. The next day to confirm the room as I was told was somewhere $80+ more. The front desk was not listening carefully that we already reserved for the next day. I went up to the room to start packing when I realized the front desk was not listening carefully enuff. I am deaf and speak very well with hearing world, it's been challenged long time ago. And we are still not accepted in the society, and it shall be continued with the challenges for the appreciation. The downstairs stairway leading to the car garage was blocked. The elevators was an issue both ways, leading to car garage and to those rooms.

2026-01-19 • via Nuitee
P
Peter • couple • us
8
Pros:

parking fee too high

Cons:

parking

2026-01-19 • via Nuitee
M
Miguel • family_with_children • pe
9
2026-01-19 • via Nuitee
J
Joseph • family_with_children • us
7
Good overall
Pros:

Nice place and location. Bathroom door was a bit hard to open and close but good overall.

2026-01-19 • via Nuitee
L
Lizbeth • family_with_children • us
7
Pros:

The room was very clean and the high ceilings were a great feature in our 1st floor room. The doors creaked a lot so they might have needed oil to quiet them down a bit. The hotel was very nice visually overall.

Cons:

The breakfast was brutal. I usually have a fine breakfast but this one was so bad I was stopped in my tracks. We were told by front desk that the breakfast was made from scratch and that the ingredients used were really good. So I was ready for a great experience especially since breakfast was not included at this hotel like it usually is at Hilton properties. I ordered the breakfast burrito and it was probably the worst $16 burrito I've ever had. The egg was powdered and the bacon was so soggy and soft I was surprised it didn't come with a spoon. The sausage that I asked to be added for an extra $5 fee was rubbery and difficult to chew. The burrito was so bad I can honestly say I was impressed by how much you'd have to work to make it that bad. I was expecting ingredients from scratch but I'm thinking they ran to the gas station across the street to buy the bacon and eggs.

2026-01-19 • via Nuitee
Q
Quincy • family_with_children • us
10
2026-01-19 • via Nuitee
K
Kristine • family_with_children • us
10
2026-01-19 • via Nuitee
B
Ben • extended_group • gb
10
Best hotel we stayed at on our 2 week trip, would definitely return to Santa Cruz and the courtyard marriott
Pros:

Incredible location and beautiful large rooms. Staff were very accommodating with us as we decided to check in a day early. Would definitely stay again.

Cons:

Valet only parking, however parking attendants were very friendly and helpful

2026-01-19 • via Nuitee
C
Chloe • family_with_children • us
10
2026-01-19 • via Nuitee
P
Paul • family_with_children • us
4
1 person serving food and tending the bar took way too long
Pros:

Food wast terrible

Cons:

The food

2026-01-19 • via Nuitee
A
Amanda • extended_group • us
10
it was so fun and relaxing
Pros:

it was awesome

Cons:

I wish there was a hot tub

2026-01-19 • via Nuitee
S
Sarah • family_with_children • us
7
2026-01-19 • via Nuitee
S
Stephanie • couple • us
7
2026-01-15 • via Nuitee
S
Shelley • couple • us
9
Great- would stay again!
Pros:

Location was perfect! So close to the boardwalk.

Cons:

Wish the coffee/bar area had better/more hours.

2026-01-13 • via Nuitee
D
Don • family_with_children • us
8
2026-01-12 • via Nuitee