Courtyard by Marriott Santa Cruz

Hotels
•
Courtyard by Marriott
8.2 (763 reviews)
313 Riverside Avenue , Santa Cruz , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Parking fees
Service issues
No hot water

Categories

Cleanliness
7.84
Some reviews mention issues with hot water and valet services affecting overall cleanliness.
Service
8.81
Friendly service noted in multiple reviews, though some experiences were negative.
Location
9.35
Multiple reviews highlighted a great location near the beach.
Room Quality
8.3
Rooms described as clean and spacious, but some issues reported.
Amenities
7.83
Amenities like valet and breakfast services were criticized; noted parking fees.
Value for Money
7.29
Room for other options without parking fees mentioned.
Food and Beverage
7.84
Limited food service availability noted; breakfast costs extra.
Overall Experience
8.31
Overall a positive experience shown, but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:39

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy a fitness centre, private parking, a shared lounge, and a bar. The 24-hour front desk, business centre, and free WiFi ensure a convenient stay.

Dining Options: Indulge in American cuisine at the on-site restaurant, with special vegetarian, vegan, and gluten-free selections available upon request.

Nearby Attractions: Explore Santa Cruz Beach just 400 metres away, visit Cowell's Beach within 1 km, or take a short walk to Santa Cruz Beach Boardwalk. The hotel's proximity to the city centre and the airport makes it an ideal choice.

Book your stay at Courtyard by Marriott Santa Cruz for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 763 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 7.84
Overall Experience: 8.31
C
Colin • solo_traveller • gb
8
Great room great location
Pros:

Its a Marriott, its clean, well maintained and has great facilities.

Cons:

Valet parking only at a cost of $35 a day which was a bit steep.

2026-07-23 • via Nuitee
F
Frank • extended_group • us
9
overall good visit
Pros:

Location

Cons:

Pay for parking and charging, should be comped as a guest

2026-07-23 • via Nuitee
W
Wesley • couple • us
10
2026-07-22 • via Nuitee
J
Joe • family_with_children • us
9
Pros:

Proximity to the beach and also the security level

Cons:

The breakfast / restaurant hours.

2026-07-20 • via Nuitee
A
Alejandra • family_with_children • us
9
Great customer service! Martinez in valet is friendly and helpful. Andrea during checking was attentive and thoughtful i
Pros:

Clean, spacious and welcoming.

Cons:

N/A

2026-07-18 • via Nuitee
D
David • family_with_children • us
7
Great location, do not use the pull out sofa as a sleeping option.
Pros:

Location, cleanliness of our rooms.

Cons:

The pullout bed for the kids was terrible. The mattress was completely shot, with no support. We have had better!
Mandatory $35/day valet parking came as a surprise but totally understandable for the area.

2026-07-17 • via Nuitee
L
Lesli • couple • us
7
Great location when visiting the Boardwalk, friendly staff, and nice bar and patio space.
Pros:

Close proximity to the Boardwalk, outdoor seating with fire pits, breakfast, cleanliness

Cons:

Very soft/old mattress, noisy due to hearing traffic

2026-07-15 • via Nuitee
A
Anhie • extended_group • us
10
Clean and modern room, easy access to the broadwalk.
Pros:

Clean and modern room, easy access to the broadwalk. Staff members are professional and quick to address issues/concerns. Big kudos to the valet parking staff. They are friendly n professional.

Cons:

There is a self-service laundry room for guests, however there isn't a coin exchange system at the lobby. It was inconvenient to get my clothes washed.

2026-07-14 • via Nuitee
T
tammali • family_with_children • us
2
Pros:

Not a good service

Cons:

Sofa bed is awful

2026-07-12 • via Nuitee
D
Dolores • couple • us
9
2026-07-11 • via Nuitee
E
Emely • family_with_children • us
6
Good for it price
Pros:

Good location

Cons:

There is a wall block my window view

2026-07-11 • via Nuitee
G
Gabriela • extended_group • us
10
2026-07-10 • via Nuitee
R
Raja • couple • us
8
2026-07-09 • via Nuitee
S
Stephanie • couple • us
10
2026-07-08 • via Nuitee
A
Antonio • couple • us
10
Very comfortable and really enjoyable stay
Pros:

Very high quality standard room

Cons:

Very nice

2026-07-07 • via Nuitee
T
Tegan • family_with_children • au
3
It was ok for a young family of 4
Pros:

Location

Cons:

Not clean. Terrible beds, asked for fresh towels took 3hrs ended up using the ones on the floor
Way way over priced and the walls are paper thin

2026-07-05 • via Nuitee
C
Carina • family_with_children • de
9
Cons:

Frühstück ist teuer

2026-07-02 • via Nuitee
C
Cyrill • couple • ch
8
2026-06-27 • via Nuitee
S
Skylling • couple • us
10
Pros:

Great location nice rooms!

2026-06-20 • via Nuitee
S
SANGWOO • couple • us
4
2026-06-17 • via Nuitee