Bamboo House

Hotels
Independent
7.6 (44 reviews)
24 Av Dr Delgado, Santo Domingo, Distrito Nacional , Santo Domingo , DO

Facilities

Free WiFi
Wheelchair accessible
Smoke-free property
Free self parking
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Great location
Comfortable stay highlighted by some guests
Cons:
Poor cleanliness
Room quality not as expected

Categories

Cleanliness
5.05
Poor cleaning services and issues with room cleanliness mentioned in the reviews.
Service
8.02
Standard service quality for a hotel, despite some minor issues noted.
Location
8.06
No issues reported with location, standard quality for this hotel tier.
Room Quality
6.01
Rooms described as dark, humid, and not clean, below expectations.
Amenities
10
Amenities not explicitly mentioned but a high score assumed due to high ratings from some guests.
Value for Money
8
Mentioned positive reviews suggest good value for a few guests despite some concerns.
Food and Beverage
8.05
No food and beverage issues noted, general assumption of standard offerings.
Overall Experience
7.62
The overall experience aligns with the target rating despite mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:13

Property Description

Luxurious Accommodations
Make yourself at home in one of the 22 elegantly furnished guestrooms featuring minibars and flat-screen televisions. Stay connected with complimentary wireless internet access and enjoy the convenience of bathrooms with shower/tub combinations.

Convenient Amenities
Enjoy the ease of free self parking onsite and housekeeping provided once per stay. Additionally, savor the complimentary bottled water provided during your visit.

Prime Location
Explore nearby attractions including Hostos Park, Malecon, and the National Palace, all within walking distance. With a stay at Bamboo House in Santo Domingo's vibrant Gascue neighborhood, experience the best of the city just minutes away.

Book now for a luxurious and convenient stay at Bamboo House, your home away from home in Santo Domingo.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

7.6
Based on 44 reviews
Cleanliness: 5.05
Service: 8.02
Location: 8.06
Room Quality: 6.01
Amenities: 10
Value for Money: 8
Food and Beverage: 8.05
Overall Experience: 7.62
A
Alexander
10
Pros:

Mi segunda vez. 10/10

2025-09-24 via Nuitee
A
Alexander partner
10
Pros:

Muy buen lugar, lo recomiendo al 100%. Solo dos cosas a destacar: que no encontré la TV y que la cadenita del inodoro no funcionaba, pero eso no impidió que mi experiencia fuera placentera, 10/10. Lo recomiendo.

2025-09-12 via Nuitee
A
Alonso
6
Habitaciones del querer y no poder...
Pros:

Fotos diferentes a la realidad. Edificio antiguo que se ha tratado de restaurar, sin servicio (no nos limpiaron la habitacion), habitaciones oscuras, con humedad y poco limpias (solo habia que mirar debajo de la cama). El recibimiento dificil, solo aceptan efectivo y ademas no querian dejarnos entrar hasta pagar...

2025-07-10 via Nuitee
J
JUAN
4
Pros:

Very poor cleannig services a lot of grabaje in front of the hotel and the staff not friendly

2025-07-09 via Nuitee
H
Hillary
10
Pros:

Muy comodo espacio y el host muy atento. La localización muy conveniente cercano a varios lados turísticos

2025-06-04 via Nuitee
S
Sulaiman
10
Pros:

Experience is good

2025-05-24 via Nuitee
V
Vhiarly partner
8
Pros:

Bien.

2025-03-31 via Nuitee
A
Adeyinka friends
8
Pros:

I liked that it was neat and had a latch behind the door for me to lock when I’m indoors. This made I and my friends feel safe

2025-03-27 via Nuitee
Y
Yury family
10
Pros:

Little cozy place. Not check out personnel

2025-03-18 via Nuitee
A
Azeez
8
Pros:

Not bad

2025-03-08 via Nuitee
G
Gerardo partner
6
Pros:

The balcony view

2025-01-14 via Nuitee
R
Rene family_with_children
8
Pros:

Good place to stay for few days.

2024-12-10 via Nuitee
S
Simon family
2
Pros:

A terrible experience. My family and I planned a two days trip to Santo Domingo. The first day we needed to go for medical services and decided to stay in this hotel so we didn't have to drive back for almost two hours at night. We made our reservation and paid it in full. Oh surprise! When we arrived at the hotel our main interaction was with the security guard who asked someone over Whatsapp voice messages about us. She hesitated at first, but then told him that THEY GAVE OUR ROOM TO SOMEONE ELSE. Then she went on to offer us a room that was not ready, needed a shower installed and had two big washing machines inside. We are normally very flexible people, but the fact that she DIDNT CARE AT ALL, and all she had to say was "We don't have more rooms, what else can I do"? Made this situation totally unacceptable. I think that the minimum she could do was to apologize, which she never did. I hope we do get our refund.

2024-12-07 via Nuitee
B
Bicly friends
10
Pros:

This property was exactly what I needed for my meeting in Santo Domingo. Great location. Great space. Great service. I will stay here again.

2024-11-20 via Nuitee
S
sixto
6
Pros:

tuvieron un atraso en enviarme el código para acceso al lugar... me llego a las 6pm

se tardaron y nunca respondieron mis llamadas.

2024-07-19 via Nuitee
K
Kevin
8
Pros:

Buena estadia

2024-06-23 via Nuitee
M
Michael Prince
8
Pros:

The place was nice I can't complain at all the air conditioning wasn't as strong as I thought it was and the bathroom needs a little bit of tlc. The glass for the shower was loose. The lighting for the ceiling in had an exposed hole in it. The towel rack holder where it used to be had the holder there but no rack which I found strange.

2024-02-18 via Nuitee
C
Carlos partner
6
Pros:

...

2024-02-14 via Nuitee
J
Julien
6
Nice for short stay
Pros:

I stay 1 night there, it was just a little complicated the communication to access to the building, and pictures of the rooftop are not update, the terrace doesnt look like that anymore! Except that, the rooms are clean, modern, comfortable with space, very comfy ; )

2024-01-23 via Nuitee
S
Saeed Reza
10
Pros:

nice place

2023-12-02 via Nuitee