FAYA Hotel

Hotels
•
Independent
8.4 (18 reviews)
Akwa, Boulevard du 27 Aout, Douala, Région du Littoral, 37 , Douala , CM
237-0-653591015

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Facilities

Meeting rooms
Proposal/romance packages available
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Conference space
Breakfast available (surcharge)
Television in common areas
Meeting rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect, but some reviews pointed out maintenance issues.
Service
8.3
Service was generally appreciated, with some complaints about wait times.
Location
8.1
The hotel's location near key landmarks and public transport was well-received.
Room Quality
7.8
Rooms were spacious and comfortable, but some guests found the bed edges too soft.
Amenities
7.2
Guests were satisfied with the amenities, highlighting the gym and pool, but some mentioned the lack of spa services.
Value for Money
6.9
Mixed reviews on the price, with some feeling it was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were well-received, though some guests desired more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 17:12

Property Description

Luxurious Amenities
Enjoy the convenience of an indoor pool and complimentary wireless internet at FAYA Hotel. Indulge in dining at two restaurants or unwind with a drink at the poolside bar.

Business and Event Facilities
Benefit from a 24-hour business center, conference spaces, and meeting rooms at FAYA Hotel. Let us cater to all your business or event needs.

Comfortable Accommodations
Relax in one of the 132 air-conditioned rooms featuring private pools and Smart televisions at FAYA Hotel. Enjoy the luxury of down comforters and Egyptian cotton sheets for a cozy stay.

Plan your stay at FAYA Hotel in Douala to experience a blend of luxury and convenience. Book now for an unforgettable experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 18 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Abdeslam • friends
8
Pros:

Wiffi compliquer

2025-05-23 • via Nuitee
D
Durel
8
Pros:

Great place

2025-05-19 • via Nuitee
V
Verified traveler
8
Pros:

The hotel is nice but the beds tend to be very soft around the edges which makes things uncomfortable.

2025-02-17 • via Nuitee
V
Verified traveler
8
My preferred hotel in Douala
Pros:

This is my preferred hotel in Douala. One issue is the bed with edges that are too soft and one can easily fall off the bed. Other than that, everything else is great.

2025-02-17 • via Nuitee
J
Judith • family
10
Pros:

This hotel is located in Akwa and accessible to many areas. Finex voyage, market, and shopping center are within a shot walk. The guest wifi was non accessible. The hotel had to provide me with their own internet access. Overall, the staff were very helpful. I would not hesitate to book another stay on my next travel to Douala.

2024-12-08 • via Nuitee
F
FRANCK II • family
10
Pros:

They conceal the requirement to remit additional tax obligations that exceed the amounts indicated by the application.

2024-11-13 • via Nuitee
V
Verified traveler
10
Pros:

Excellent front-desk service!

2024-05-29 • via Nuitee
R
REMY YONKE
8
Pros:

Tres bon service, courtois et professionnel.
Un peu bruyant du fait de sa localisation Mais tres bien dans l'ensemble

2024-01-24 • via Nuitee
M
Mokom
6
Pros:

The hotel staff , food were great but we constantly had issues with water. Either it’s no water available

2024-01-09 • via Nuitee
H
Hervet
6
Pros:

The problem of dirtiness and crowds around the neighborhood could be of the city and or state level of responsibility other than that the hotel is performing okay in terms of safety and cleanliness. One other thing that could be added is the fact that there is no shower curtains in the bathrooms.

2023-08-11 • via Nuitee
J
Julienne • family
10
Pros:

Staffs very friendly

2023-03-03 • via Nuitee
G
George • family
8
Pros:

The hotel is spacious and their staffs re friendly too,

2023-02-11 • via Nuitee
A
ASONG • friends
8
Pros:

The hotel seem a bit worn out for its short period of time. The customer service was helpful especially since they forgot to pick me up, and later send a vehicle to get me. Breakfast for great, love the varieties. The rooms were small as compared to what I saw online, however, the bed was comfortable. All the same love the customer service, very friendly.

2022-12-25 • via Nuitee
F
Frederick
8
Pros:

Tourist Levy should included by Expedia at purchase.

2022-12-23 • via Nuitee
A
Anders
10
Som at føle sig hjemme
Pros:

Service var super god og personalet venlige og alt hjælpsomme - som at føle sig hjemme.
Gode rene værelser - super
en rigtig god og dejlig oplevelse - jeg glæder mig til næste besøg

2022-10-31 • via Nuitee
V
Verified traveler
10
Pros:

Excellent service, the room is big and comfortable, friendly staff.

2022-10-09 • via Nuitee
S
Stephane
10
Pros:

I really enjoyed my stay over there . Staff was very nice and always willing to help .

2022-07-15 • via Nuitee
H
Harrison
10
Pros:

Excellent service. Manager and staff very personable, security is great and almost felt like body guards. Going back there for sure 🙂

2022-02-09 • via Nuitee