The Erzurum Hotel

Hotels
9.8 (591 reviews)
Yunusemre mah İbrahim Polat Cad Palandöken No 53 , Erzurum , tr

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Nice breakfast
Cons:
Lack of air conditioning
Room comfort issues
High prices

Categories

Cleanliness
9.64
Some comments noted cleanliness positively, but issues with room conditions were mentioned.
Service
10
Consistently praised for friendly and helpful staff.
Location
10
Well-located between the city and ski mountains, appreciated in multiple reviews.
Room Quality
9.61
Mentioned as spacious and stylish, but issues with comfort and amenities noted.
Amenities
9.15
Amenities like ironing facilities and air conditioning were criticized or missing.
Value for Money
10
Mostly perceived positively, though some felt prices were high for what was offered.
Food and Beverage
10
Good breakfast mentioned in several reviews, but some had complaints.
Overall Experience
10
Generally high satisfaction but noted some disappointing aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:30

Property Description

Luxurious Accommodation
Experience comfort and convenience at The Erzurum Hotel, located just 5 km from Lala Mustafa Pasa Mosque. Each room is equipped with modern amenities including a TV, safety deposit box, and free WiFi, ensuring a relaxing stay.

Ski-to-Door Access
For ski enthusiasts, our 4-star hotel offers ski-to-door access and ski equipment hire, making it the perfect choice for a winter getaway. After a day on the slopes, unwind in our cozy rooms and enjoy a hot shower with complimentary toiletries.

Delicious Dining Options
Start your day right with a buffet breakfast at our restaurant, offering a variety of options including continental and vegetarian choices. Whether you're fueling up for a day of skiing or winding down after sightseeing, our dining options cater to all tastes.

Book your stay at The Erzurum Hotel now and indulge in a memorable experience filled with comfort and adventure.

Important information:

Please note the property does not serve alcohol.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 591 reviews
Cleanliness: 9.64
Service: 10
Location: 10
Room Quality: 9.61
Amenities: 9.15
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
F
Feyzanur • couple • de
10
2026-02-12 • via Nuitee
M
Mikeladze • couple • ge
10
2026-01-25 • via Nuitee
O
Ozcan • family_with_children • fr
6
Sympa
Pros:

En hauteur dé Erzurum belle vue

Cons:

Parking

2026-01-19 • via Nuitee
S
SORAIYA • family_with_children • ca
9
It was excellent
Pros:

Breakfast was great and location is beautiful

Cons:

The bathroom need som extra facilities

2026-01-19 • via Nuitee
E
Ehsan • solo_traveller • se
9
2026-01-19 • via Nuitee
H
Hamid • extended_group • ca
9
2026-01-19 • via Nuitee
Y
Yucel • family_with_children • nl
9
2026-01-19 • via Nuitee
E
Erkan • family_with_children • de
7
2026-01-17 • via Nuitee
T
Tayfun Yıldırım • family_with_children • kz
9
Beklentimizi karşıladı memnunuz
Pros:

yemekler çok güzeldi, odalar temizdi

Cons:

oda ısısını ayarlamak çok zordu, duşlarda sadece yağmur başlığı vardı telefon yoktu

2026-01-06 • via Nuitee
S
Sergey • solo_traveller • ru
10
2026-01-02 • via Nuitee
S
Sabri • couple • nl
9
2025-12-31 • via Nuitee
B
Bethan • couple • om
10
Very nice easy friendly hotel
Pros:

Very good location in between the city and palendakon

Cons:

Nothing

2025-12-26 • via Nuitee
A
Afeef • family_with_children • ae
8
Good Hotel with easy access to Ski Mountains
Pros:

Nice and clean hotel, with good breakfast, round the clock restaurant and very close to Ski Mountain.

2025-12-25 • via Nuitee
A
abdullah • couple • be
8
2025-12-19 • via Nuitee
R
radhouane • extended_group • tn
10
Pros:

Exceptionnel
Proposition moderne et très agréable

Cons:

Rien

2025-12-19 • via Nuitee
B
Babayan • family_with_children • ua
10
2025-11-23 • via Nuitee
A
Alexey • couple • ae
9
Pros:

Very nice hotel, amazing breakfast.

Cons:

It’s weird but it’s impossible to get iron in the room or use it in designated place.
The only option is to bring your stuff to the laundry (if they open) and wait for about 40 minutes

2025-11-10 • via Nuitee
R
Rita • couple • de
8
Sehr gut
Cons:

Sehr gut,nette personal.gute service

2025-11-06 • via Nuitee
B
Bahman • family_with_children • ir
8
2025-11-01 • via Nuitee
B
Bahman • family_with_children • ir
8
2025-11-01 • via Nuitee