Novotel Arica

Hotels
•
Novotel
9.2 (2504 reviews)
AV RAUL PEY CASADO 2690 , Arica , cl
+56 58 238 2800

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Attentive service
Good food
Cons:
Noise from nearby discos
Cleaning could be improved

Categories

Cleanliness
8.34
There were mentions of poor cleaning standards in a few reviews.
Service
9.31
The staff was noted as attentive and friendly, particularly in reception and restaurant.
Location
9.85
The hotel is well-located near the beach and restaurants, appreciated by multiple reviewers.
Room Quality
9.3
Rooms are described as spacious, clean, and comfortable.
Amenities
9.33
Good amenities were mentioned, including well-equipped rooms and good breakfast.
Value for Money
8.79
The price was considered high for the location, but the experience was valued.
Food and Beverage
9.34
The restaurant and breakfast received positive remarks for quality.
Overall Experience
9.31
Overall a positive experience with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:40

Property Description

Luxurious Accommodation with Prime Location
Novotel Arica, located just 400 meters from Chinchorro Beach, offers a luxurious stay with top-notch amenities. The 4-star hotel boasts an outdoor pool, fitness center, and a shared lounge for guests to unwind.

Modern Comforts and Convenience
Each air-conditioned room at Novotel Arica is equipped with free WiFi, a flat-screen TV, and a safety deposit box. The hotel ensures a comfortable stay with cozy bed linen and fresh towels provided in all rooms.

Exceptional Dining and Service
Indulge in delectable Latin American cuisine at the hotel's restaurant or sip on refreshing cocktails at the bar. The multilingual staff is available 24/7 at the front desk to assist guests with any inquiries, ensuring a seamless and enjoyable stay.

Book your stay at Novotel Arica now for a perfect blend of luxury and convenience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2504 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.31
G
GIORGIO • couple • it
10
2026-08-27 • via Nuitee
S
Sabina • couple • it
10
2026-08-27 • via Nuitee
A
Andres • solo_traveller • cl
9
2026-08-26 • via Nuitee
L
Luis • couple • cl
10
Me sorprendió gratamente
Pros:

Las instalaciones de primer nivel

Cons:

La cercanía con el estadio

2026-08-26 • via Nuitee
G
gerardo • solo_traveller • cl
10
2026-08-25 • via Nuitee
J
Jose • solo_traveller • cl
8
Bien
Pros:

Moderno y acogedor

Cons:

El desayuno podria tener mayor variedad

2026-08-25 • via Nuitee
D
David • extended_group • cl
8
2026-08-22 • via Nuitee
J
Jose • solo_traveller • cl
8
Bien , pero podria haber sido mejor
Pros:

Moderno

Cons:

Habitación aspecto falta aseo prolijo
Jabon mano lavamanos vacio
Ducha salia el agua afuera
Sector restaurant muy climatizado y frio en la cena noche , desayuno debe mejorar en cuanto a variedad y cantidad de mesas para 2 personas

2026-08-21 • via Nuitee
G
Giovanna • couple • pe
8
Decepcionante
Pros:

Siempre me pareció un hotel muy cómodo y bueno pero esta vez me dieron una habitación a medio hacer, tuve que pedir varias cosas que faltaban.
Pienso que es por que llegue a las 7 pm y anuncié que salía a la 1.30 am, tal vez pensaron que no era necesario esmerarse mucho.

Cons:

La falta de cuidado en el arreglo de la habitación, que me dieran una a medio hacer

2026-08-20 • via Nuitee
M
Mejia • solo_traveller • cl
10
Pros:

Todo es espectacular

2026-08-19 • via Nuitee
B
Barbara • couple • cl
10
Pros:

la habitacion es comoda, el desayuno es muy bueno.

Cons:

la pisicna esl agua es fria.

2026-08-18 • via Nuitee
F
Fernanda Alejandra • solo_traveller • cl
10
Pros:

Las habitaciones modernas

2026-08-18 • via Nuitee
J
Juan Ignacio • extended_group • cl
10
Será recomendado
Pros:

La ubicación, la excelente atención de los recepcionistas y mozos. La ducha exquisita.

2026-08-17 • via Nuitee
L
Luís • solo_traveller • pt
10
Pros:

Everything was nice. New building near beach, good condictions, water to fill your bottle, nice lodge where is possible to eat and drink, helpful staff and good breakfast.

2026-08-16 • via Nuitee
E
Esteban • family_with_children • cl
9
2026-08-14 • via Nuitee
S
Shera • family_with_children • se
8
Pros:

Det var rena rymliga rum med vacker utsikt. Skön temperatur i rummet som kunde justeras smidigt. Bra dusch. Vänligt och hjälpsam personal.

Cons:

Poolen var inte uppvärmd.

2026-08-13 • via Nuitee
F
Francisco • couple • cl
10
2026-08-13 • via Nuitee
F
Fernando • couple • cl
9
Muy bien
Pros:

Cómodo y limpio

Cons:

El agua que ofrecen en el frigobar de la habitación, parece de la llave, no parece purificada, deberían colocar agua sellada y no una botella reutilizable, que puede ser llenada con agua de la llave.

2026-08-10 • via Nuitee
C
Carola Inzunza • solo_traveller • cl
10
Una maravillosa experiencia
Pros:

Excelente servicio, personal muy amable. Cama cómoda, exquisita comida del restaurante

Cons:

Todo estuvo bien

2026-08-09 • via Nuitee
R
Roberta • couple • it
9
2026-08-09 • via Nuitee