Novotel Arica

Hotels
•
Novotel
9.2 (2498 reviews)
AV RAUL PEY CASADO 2690 , Arica , cl
+56 58 238 2800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Attentive service
Good food
Cons:
Noise from nearby discos
Cleaning could be improved

Categories

Cleanliness
8.34
There were mentions of poor cleaning standards in a few reviews.
Service
9.31
The staff was noted as attentive and friendly, particularly in reception and restaurant.
Location
9.85
The hotel is well-located near the beach and restaurants, appreciated by multiple reviewers.
Room Quality
9.3
Rooms are described as spacious, clean, and comfortable.
Amenities
9.33
Good amenities were mentioned, including well-equipped rooms and good breakfast.
Value for Money
8.79
The price was considered high for the location, but the experience was valued.
Food and Beverage
9.34
The restaurant and breakfast received positive remarks for quality.
Overall Experience
9.31
Overall a positive experience with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:40

Property Description

Luxurious Accommodation with Prime Location
Novotel Arica, located just 400 meters from Chinchorro Beach, offers a luxurious stay with top-notch amenities. The 4-star hotel boasts an outdoor pool, fitness center, and a shared lounge for guests to unwind.

Modern Comforts and Convenience
Each air-conditioned room at Novotel Arica is equipped with free WiFi, a flat-screen TV, and a safety deposit box. The hotel ensures a comfortable stay with cozy bed linen and fresh towels provided in all rooms.

Exceptional Dining and Service
Indulge in delectable Latin American cuisine at the hotel's restaurant or sip on refreshing cocktails at the bar. The multilingual staff is available 24/7 at the front desk to assist guests with any inquiries, ensuring a seamless and enjoyable stay.

Book your stay at Novotel Arica now for a perfect blend of luxury and convenience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2498 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.31
O
Orietta • extended_group • cl
10
Excelente servicio y ubicación
Pros:

Todo excelente

Cons:

Nada

2026-08-06 • via Nuitee
S
Sara • couple • cl
9
excelente
Pros:

todo me gusto salvo un garzon del deasyuno

Cons:

uno de los garzones que atendia el desayuno. Me respondio mal. Yo solo le pregunte que mesa usar... y se molesto y me hizo una seña de que al fondo... y no habia ninguna mesa limpia

2026-08-05 • via Nuitee
P
Paula • solo_traveller • cl
10
2026-08-03 • via Nuitee
U
Ulises • family_with_children • cl
10
Buen descanso
Pros:

Buen desayuno y ubnicación

Cons:

Un cobro por cama para niño que segun booking estaba ok

2026-08-03 • via Nuitee
D
Delgado • couple • pe
8
Una muy buena opción para alojarse en Arica
Pros:

Me gusto la ubicación del hotel, la limpieza en las habitaciones y la vista que tenían. El desayuno también estuvo muy bueno.

Cons:

Me hubiera encantado poder tener acceso a la piscina, eso fue un punto en contra.

2026-08-03 • via Nuitee
F
Fernando • solo_traveller • bo
8
2026-08-02 • via Nuitee
F
Franco • extended_group • cl
10
2026-08-02 • via Nuitee
V
Vera • couple • cl
10
2026-07-24 • via Nuitee
F
Francisco • solo_traveller • cl
10
2026-07-24 • via Nuitee
D
Daniel • couple • cl
9
Pros:

El desayuno y la amabilidad del personal

Cons:

Tasa del baño con sarro

2026-07-20 • via Nuitee
C
Carlos • family_with_children • cl
9
Cómodo y bien ubicado
Pros:

La atención del personal.

Cons:

Horarios de desayuno más amplio

2026-07-20 • via Nuitee
G
Gabriel • couple • bo
8
Muy bonito
Pros:

Muy bonito

Cons:

Me decía que era amistoso con los animales, pero llegando al lugar me cobraron 30$us por día, más una garantía

2026-07-20 • via Nuitee
S
Sergio • couple • cl
10
Estuvo todo bien, solo que el restaurant el lunes a las 23 hrs estaba cerrado
Pros:

Personal

Cons:

Precio

2026-07-18 • via Nuitee
B
Barria • solo_traveller • cl
8
Pros:

Las instalaciones modernas y acogedoras

Cons:

El personal poco amable

2026-07-18 • via Nuitee
C
CAMILO • solo_traveller • cl
10
2026-07-17 • via Nuitee
C
CAMILO • solo_traveller • cl
10
Perfecto como siempre
Pros:

Que te reciban de con amabilidad es fundamental, las instalaciones y todo perfecto

2026-07-17 • via Nuitee
J
JUNIOR RAFAEL • family_with_children • pe
10
2026-07-16 • via Nuitee
P
Paula • couple • cl
7
Buena pero podria haber sido excelente si consideraran lo que que arriba menciono
Pros:

El hotel es hermoso…solo pondría ventanas que se pudiesen abrir más, para tomar aire marino sin tener aue salir

Cons:

No me gusto que no tenían la televisión en servicio, estuve dos noches y no se pudo ocupar y es una de las cosas que está dentro de los servicios, por lo que si no lo repararon, debiesen haber hecho alguna compensación, un próximo dscto, algo a la habitación…algo que denotara laa disculpas por no tenerlo pues uno paga por todos los servicios y son todos igual de importantes

2026-07-15 • via Nuitee
C
Constanza • couple • cl
10
2026-07-13 • via Nuitee
I
Ivan • family_with_children • cl
10
2026-07-12 • via Nuitee