Novotel Arica

Hotels
Novotel
9.2 (2461 reviews)
AV RAUL PEY CASADO 2690 , Arica , cl

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Attentive service
Good food
Cons:
Noise from nearby discos
Cleaning could be improved

Categories

Cleanliness
8.34
There were mentions of poor cleaning standards in a few reviews.
Service
9.31
The staff was noted as attentive and friendly, particularly in reception and restaurant.
Location
9.85
The hotel is well-located near the beach and restaurants, appreciated by multiple reviewers.
Room Quality
9.3
Rooms are described as spacious, clean, and comfortable.
Amenities
9.33
Good amenities were mentioned, including well-equipped rooms and good breakfast.
Value for Money
8.79
The price was considered high for the location, but the experience was valued.
Food and Beverage
9.34
The restaurant and breakfast received positive remarks for quality.
Overall Experience
9.31
Overall a positive experience with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:40

Property Description

Luxurious Accommodation with Prime Location
Novotel Arica, located just 400 meters from Chinchorro Beach, offers a luxurious stay with top-notch amenities. The 4-star hotel boasts an outdoor pool, fitness center, and a shared lounge for guests to unwind.

Modern Comforts and Convenience
Each air-conditioned room at Novotel Arica is equipped with free WiFi, a flat-screen TV, and a safety deposit box. The hotel ensures a comfortable stay with cozy bed linen and fresh towels provided in all rooms.

Exceptional Dining and Service
Indulge in delectable Latin American cuisine at the hotel's restaurant or sip on refreshing cocktails at the bar. The multilingual staff is available 24/7 at the front desk to assist guests with any inquiries, ensuring a seamless and enjoyable stay.

Book your stay at Novotel Arica now for a perfect blend of luxury and convenience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 2461 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.31
R
Roberta solo_traveller it
10
2026-07-04 via Nuitee
R
Raul couple cl
10
2026-07-03 via Nuitee
E
Eliana solo_traveller cl
10
Una noche excelente.
Pros:

Habitación grande con vista al mar, todo muy limpio y ordenado, el personal preocupado hasta el último minuto para que nuestra estancia fuera excelente.

Cons:

.

2026-07-01 via Nuitee
M
maribel solo_traveller cl
10
2026-06-30 via Nuitee
L
Leticia couple us
8
Wonderful.
Pros:

The location and the public areas of the hotel.

Cons:

Toilet seat wouldn’t stay up when one sat down.

2026-06-30 via Nuitee
M
Manuel Ignacio couple cl
8
Super
Pros:

La ubicación lo mejor, disponibilidad de estacionamiento, el lobby muy bonito, piezas cómodas, las pizzas muy ricas, personal amable.

Cons:

Se notaba que en el desayuno faltaba personal, junto con ma velocidad de reposición de los alimentos/bebestibles.

2026-06-30 via Nuitee
O
Oscar solo_traveller cl
10
2026-06-29 via Nuitee
L
Lillo family_with_children cl
10
Maravilloso
Pros:

Las instalaciones son hermosas, todo muy limpio y el personal muy amable.

Cons:

Me encantó todo

2026-06-29 via Nuitee
O
OSCAR solo_traveller cl
6
Pros:

La ubicación es excepcional... la vista de noche es preciosa de la ciudad... el personal del Hotel super atentos

Cons:

Nos desagrado que al bajar a cenar al restaurante del Hotel... de nombre Gallo Cojo.... si bien había eventos ese dia... al momento de pedir no tenían ningún plato de la carta disponible.... hicimos las consultas con el encargado pero solo nos dio la explicación de que había mucha gente así es que no estaba disponible.

La verdad que nos molesto porque eso nos obligó a salir a otro restaurante del sector y no era nuestro deseo salir con mi señora y mis hijas... ya que confiamos en que no debería porque tener esos problemas ya que bajamos a las 20;30 a cenar, y la verdad que siento pasajeros del hotel no nos dieron ninguna solución y priorizaron los eventos que tenían externos.

2026-06-29 via Nuitee
R
Roxana solo_traveller pe
10
Pros:

La vista al mar.

2026-06-28 via Nuitee
F
Fernando couple bo
7
2026-06-26 via Nuitee
E
Echeverria solo_traveller cl
10
De lujo el hotel, un privilegio habernos hospedado ahí, nos encantó!
Pros:

Excelente atención, ubicación, limpieza, el desayuno buffet exquisito, 100% recomendable! Nada negativo que comentar.

Cons:

Irnos jejeje

2026-06-25 via Nuitee
K
Karen family_with_children cl
10
Linda experiencia
Pros:

Las habitaciones son hermosas

Cons:

No hay nada que no me gustó

2026-06-24 via Nuitee
O
ORTIZ solo_traveller cl
10
Pros:

La disposición de las recepcionista y los meseros en el restaurant

Cons:

Todo me gustó

2026-06-23 via Nuitee
T
Thais couple cl
10
Pros:

Todo

2026-06-22 via Nuitee
L
Liendo family_with_children pe
10
Pros:

La atencion del personal y el desayuno buffet

Cons:

Sugiero que coloquen una plancha la habitacion

2026-06-22 via Nuitee
C
Carlo Avanti solo_traveller cl
10
Muy agradable, personal amable.
Pros:

Personal amable, excelente restaurante.

2026-06-22 via Nuitee
D
Dyer solo_traveller nz
9
2026-06-20 via Nuitee
J
jorge couple cl
8
Pros:

Ubicación en la playa y al lado de restoranes

Cons:

Nada

2026-06-19 via Nuitee
C
Cerda couple cl
10
2026-06-18 via Nuitee