Novotel Arica

Hotels
•
Novotel
9.2 (2504 reviews)
AV RAUL PEY CASADO 2690 , Arica , CL
+56 58 238 2800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Attentive service
Good food
Cons:
Noise from nearby discos
Cleaning could be improved

Categories

Cleanliness
8.34
There were mentions of poor cleaning standards in a few reviews.
Service
9.31
The staff was noted as attentive and friendly, particularly in reception and restaurant.
Location
9.85
The hotel is well-located near the beach and restaurants, appreciated by multiple reviewers.
Room Quality
9.3
Rooms are described as spacious, clean, and comfortable.
Amenities
9.33
Good amenities were mentioned, including well-equipped rooms and good breakfast.
Value for Money
8.79
The price was considered high for the location, but the experience was valued.
Food and Beverage
9.34
The restaurant and breakfast received positive remarks for quality.
Overall Experience
9.31
Overall a positive experience with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:40

Property Description

Luxurious Accommodation with Prime Location
Novotel Arica, located just 400 meters from Chinchorro Beach, offers a luxurious stay with top-notch amenities. The 4-star hotel boasts an outdoor pool, fitness center, and a shared lounge for guests to unwind.

Modern Comforts and Convenience
Each air-conditioned room at Novotel Arica is equipped with free WiFi, a flat-screen TV, and a safety deposit box. The hotel ensures a comfortable stay with cozy bed linen and fresh towels provided in all rooms.

Exceptional Dining and Service
Indulge in delectable Latin American cuisine at the hotel's restaurant or sip on refreshing cocktails at the bar. The multilingual staff is available 24/7 at the front desk to assist guests with any inquiries, ensuring a seamless and enjoyable stay.

Book your stay at Novotel Arica now for a perfect blend of luxury and convenience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2504 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.31
M
Maria Jose • couple • cl
10
Hotel increible para descansar
Pros:

Me gustó la infraestructura del hotel, hotel nuevo moderno, limpio, bien decorado sus instalaciones bien pensadas.

Cons:

Había una persona del buffet del desayuno el cual tuvo una mal disposición cuando le pedimos una reposición, tenia mala voluntad. Detalles así te arruinan los momentos.

2026-09-13 • via Nuitee
E
Enrique • extended_group • cl
8
Muy bien
Pros:

Ubicación

Cons:

Difícil el tema del pago

2026-09-11 • via Nuitee
D
Danilo • solo_traveller • cl
8
B-B-B
Pros:

Ubicación

Cons:

Que no enviaran la boleta, a pesar de preguntar 3 veces. Y recien a la cuarta vez lo enviaro, y por whatsapp. Lo solicite a mi email.

2026-09-11 • via Nuitee
B
Bastias • couple • cl
10
2026-09-10 • via Nuitee
C
Camila Paz • solo_traveller • cl
10
Gran experiencia
Pros:

La locación

Cons:

Todo bien la verdad.

2026-09-10 • via Nuitee
L
lillo • solo_traveller • cl
10
Pros:

Las instalaciones y la ubicación

2026-09-09 • via Nuitee
S
Sergio • couple • cl
10
Excelente hotel
Pros:

Es el mejor hotel de Arica

Cons:

Me gustó todo

2026-09-09 • via Nuitee
E
Eduardo • solo_traveller • cl
10
2026-09-09 • via Nuitee
S
Sandra • family_with_children • cl
8
Pros:

El acceso con adulto mayor es simple

Cons:

El almuerzo

2026-09-09 • via Nuitee
A
Alvaro • solo_traveller • cl
1
PÉSIMA EXPERIENCIA
Pros:

Normal

Cons:

El día lunes a las 8.45 am se pusieron a trabajar en el piso 12 por remodelación hasta las 17.30 hrs… podrían haber avisado.. porque partió el día viernes anterior, evidente que me hubiese quedado en otro hotel…
La falta de criterio de parte de los administradores que no avisaron nada y la poca empatía cuando les dije que si podían partir taladrando más tarde, me dijeron que no.

La comida del
Restaurante muy buena.. pero fue muy opacada por lo comentado anteriormente

2026-09-08 • via Nuitee
X
Ximena • family_with_children • cl
10
Nos atendieron súper bien, 100% recomendado
Pros:

Hermoso

Cons:

Me gustó todo

2026-09-08 • via Nuitee
F
Francisco • couple • cl
10
2026-09-07 • via Nuitee
M
Maria Alicia • solo_traveller • cl
9
Pros:

Personal atento

Cons:

Pasillos sin ventilacion

2026-09-05 • via Nuitee
J
Juan • solo_traveller • cl
10
Pros:

TODO IMPECABLE. El café del desayuno un poco flojo no más. El resto muy notable!

2026-09-04 • via Nuitee
C
Cristina • solo_traveller • cl
9
Pros:

La ubicación, comodidad e instalaciones

Cons:

Solo faltaba un poco de limpieza en piso , lo demás estaba muy limpio.

2026-09-04 • via Nuitee
R
Rik • couple • nl
9
2026-09-04 • via Nuitee
A
Antonio Carlos • solo_traveller • br
10
2026-09-03 • via Nuitee
A
Antonio Carlos • solo_traveller • br
10
2026-09-03 • via Nuitee
C
Claudia • solo_traveller • cl
10
2026-09-02 • via Nuitee
L
Luis German • solo_traveller • pe
10
Muy buena
Pros:

Ambientes modernos, cómodos, personal muy amable
Buen restaurante

2026-09-02 • via Nuitee