Novotel Arica

Hotels
•
Novotel
9.2 (2504 reviews)
AV RAUL PEY CASADO 2690 , Arica , CL
+56 58 238 2800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Attentive service
Good food
Cons:
Noise from nearby discos
Cleaning could be improved

Categories

Cleanliness
8.34
There were mentions of poor cleaning standards in a few reviews.
Service
9.31
The staff was noted as attentive and friendly, particularly in reception and restaurant.
Location
9.85
The hotel is well-located near the beach and restaurants, appreciated by multiple reviewers.
Room Quality
9.3
Rooms are described as spacious, clean, and comfortable.
Amenities
9.33
Good amenities were mentioned, including well-equipped rooms and good breakfast.
Value for Money
8.79
The price was considered high for the location, but the experience was valued.
Food and Beverage
9.34
The restaurant and breakfast received positive remarks for quality.
Overall Experience
9.31
Overall a positive experience with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:40

Property Description

Luxurious Accommodation with Prime Location
Novotel Arica, located just 400 meters from Chinchorro Beach, offers a luxurious stay with top-notch amenities. The 4-star hotel boasts an outdoor pool, fitness center, and a shared lounge for guests to unwind.

Modern Comforts and Convenience
Each air-conditioned room at Novotel Arica is equipped with free WiFi, a flat-screen TV, and a safety deposit box. The hotel ensures a comfortable stay with cozy bed linen and fresh towels provided in all rooms.

Exceptional Dining and Service
Indulge in delectable Latin American cuisine at the hotel's restaurant or sip on refreshing cocktails at the bar. The multilingual staff is available 24/7 at the front desk to assist guests with any inquiries, ensuring a seamless and enjoyable stay.

Book your stay at Novotel Arica now for a perfect blend of luxury and convenience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2504 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.31
A
Annemarie • family_with_children • cl
8
2026-10-31 • via Nuitee
R
Robert • solo_traveller • ch
9
Belle
Pros:

Très prestation
Piscine
Petit déjeuner

Cons:

Rien

2026-10-31 • via Nuitee
T
tierrasaltas • extended_group • cl
8
2026-10-28 • via Nuitee
S
Santiago • couple • cl
10
Excelente
Pros:

La limpieza y el personal

2026-10-28 • via Nuitee
L
Luis Edgardo • solo_traveller • cl
8
2026-10-27 • via Nuitee
J
Juan Carlos • solo_traveller • cl
10
Excelente! Volveré
Pros:

Alegres y amables

Cons:

Todo bien

2026-10-26 • via Nuitee
S
Susana • couple • cl
10
Descanso en Arica
Pros:

Pieza muy cómoda , 2 tipos de almohada,

Cons:

Deberían haber frazadas extra en la habitación ,

2026-10-26 • via Nuitee
B
Baeza • family_with_children • cl
10
Pros:

Desayuno delicioso, personal amable y una vista hermosa.

Cons:

Sería ideal una piscina temperada para los días nublados

2026-10-26 • via Nuitee
R
Rodrigo • solo_traveller • cl
10
descanso, y restaurant muy bueno
Pros:

El restaurant en un lujo .. buenisimo

Cons:

carta mal redactada. indica promociones que no aplica
falta de materia prima

2026-10-23 • via Nuitee
G
Grover Alberto • extended_group • bo
6
Buenas instalaciones mal gestionadas
Pros:

Buena ubicación, buenas instalaciones

Cons:

No me gustó que tuve que pagar en efectivo para que no me cobren el IVA de +19%, yo no soy residente de Chile y no tendría porque pagar ese impuesto.
Durante tres días pedimos que nos recarguen el jabón líquido del baño y no lo hicieron hasta el último día, después de insistir.
Si uno no pide explícitamente que te limpien la habitación no lo hacen, tampoco renuevan las sábanas en tu estadía.
El mini bar de la habitación no funciona y no enfría las bebidas

2026-10-22 • via Nuitee
H
hermosilla cortez • family_with_children • cl
10
Pros:

Todo excelente

Cons:

Nada

2026-10-22 • via Nuitee
A
Andrea • solo_traveller • cl
10
2026-10-22 • via Nuitee
R
ruiz • family_with_children • cl
10
2026-10-21 • via Nuitee
Y
Yanett • solo_traveller • cl
9
2026-10-21 • via Nuitee
V
Vargas Prado • extended_group • bo
8
Hotel Bonito y muy bien Ubicado
Pros:

El desayuno bastante rico y la ubicación es buena, sólo una noche se escuchó ruido (fiesta) de algunos vecinos del hotel, pero totalmente manejable esta situación.
Las Instalaciones muy bonitas y muy céntrico a todo.

Cons:

La bulla de algunos vecinos una de las noches, pude observar que cerca del hotel habían actividades nocturnas, pero no afectó mi estadía en el hotel

2026-10-21 • via Nuitee
R
Rafael Frandoloso • couple • br
10
Pros:

Impecável muito bom

2026-10-21 • via Nuitee
A
andrea • extended_group • cl
9
Pros:

la habitacion

Cons:

el precio alto

2026-10-19 • via Nuitee
L
Lillo • family_with_children • cl
10
2026-10-19 • via Nuitee
L
Lillo • couple • cl
10
Pros:

El desayuno era muy completo, tenía muchas opciones. Las instalaciones muy lindas

2026-10-19 • via Nuitee
C
Carlo • couple • cl
9
Confortable
Pros:

La habitación y la vista.

Cons:

La piscina.

2026-10-19 • via Nuitee