Holiday Inn Cebu City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.4 (5337 reviews)
Lot 5 & 6 Block 20 Samar Loop Cebu Business Park, Mabolo , Cebu City , PH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / excellent service
Excellent location near Ayala Mall / shopping
Clean rooms and good showers
Very good breakfast buffet
Good value for money
Cons:
Spotty amenities (poor Wi-Fi, no mini-fridge, missing toiletries)
Some room issues (small rooms, occasional stains/holes, wear and tear)
Occasional AC/TV/sink problems
A few isolated cleanliness complaints

Categories

Cleanliness
9
Mostly praised as clean across many reviews (rooms and bathrooms described as clean); a few mentions of stains, holes in sheets and an isolated comment that a room was not clean.
Service
10
Consistently highlighted as a strength: friendly, helpful and accommodating staff; multiple reviews call the service excellent or first-class.
Location
10
Highly praised for proximity to Ayala Mall, shopping and transport; many guests emphasize the convenient, safe location.
Room Quality
8.8
Rooms are described as small but generally comfortable and clean with good views and strong showers; some complaints about wear-and-tear, sink clogging, AC/TV issues and lack of in-room phone or mini-fridge.
Amenities
8.1
Several negatives: poor Wi-Fi reported, missing toiletries, no mini-fridge, and some broken TV/aircon units; however public areas/lobby design and showers received positive notes.
Value for Money
9.6
Perceived as good value by many guests — favorable nightly rates relative to the service and location; multiple comments that you get good service for the price.
Food and Beverage
10
Breakfast buffet repeatedly praised as excellent with many options, good juices, coffee and overall positive comments on F&B.
Overall Experience
9.7
Overall very positive sentiment: many recommendations and intent to return, balanced by a few isolated negative experiences affecting some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 00:45

Property Description

Luxurious Accommodation with Prime Location

Outdoor Pool and Fitness Centre

Indulge in a luxurious stay at Holiday Inn Cebu City, an IHG Hotel, conveniently located just 600 metres from Ayala Center Cebu. Unwind in the outdoor swimming pool or stay active at the well-equipped fitness centre.

Modern Amenities and Services

Experience comfort in air-conditioned rooms with free WiFi and a private bathroom. Enjoy city views from select rooms and make use of the safety deposit box. With a restaurant, bar, and business area, all your needs are catered to effortlessly.

Nearby Attractions and Convenience

Explore nearby attractions like SM City Cebu and Fuente Osmena Circle, both just a short distance away. With free private parking and a 24-hour front desk, your stay at Holiday Inn Cebu City is bound to be seamless.

Book your stay now at Holiday Inn Cebu City, an IHG Hotel, for a memorable and convenient experience.

Important information:

Upon arrival, guests are required to present a valid ID and the same credit card used to guarantee the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 5337 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 8.1
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 9.7
F
Fong Shiuan • couple • sg
6
2026-09-19 • via Nuitee
S
Sabrina • couple • us
8
Generally good!
Pros:

Convenience

Cons:

Hallway rugs need deep cleaning or changing. Looked dirty.

2026-09-17 • via Nuitee
Y
yi • extended_group • cn
9
2026-09-16 • via Nuitee
D
Dubhe Feances • extended_group • ca
8
Good value for money
Pros:

The location and the cleanliness

Cons:

The parking

2026-09-16 • via Nuitee
J
Joanna Marie Grace • solo_traveller • ph
8
Pros:

Proximity to Ayala Center and safety
Excellent customer service

Cons:

Limited variety of breakfast spread

2026-09-15 • via Nuitee
S
Sanjay • couple • in
10
2026-09-14 • via Nuitee
S
Sanjay • couple • in
10
2026-09-14 • via Nuitee
B
Bri and V • family_with_children • us
9
Very good.
Pros:

Good location.

2026-09-12 • via Nuitee
M
Maximvs2 • solo_traveller • us
9
Good value hotel and walking distance to Ayala Mall!
Pros:

Value Price and hotel is a walking distance to Ayala Mall. I have stayed in this hotel 3 times now!

Cons:

Nothing to write about!

2026-09-12 • via Nuitee
S
Shay • couple • il
3
2026-09-11 • via Nuitee
L
LenyTL • solo_traveller • ph
9
Pros:

They were very hospitable and friendly and accommodating with our requests, especially when I got sick.

2026-09-11 • via Nuitee
F
Florian • solo_traveller • fr
8
Pros:

Confortable
Propre
7 eleven proche

Cons:

Problèmes de Wifi et tv
L'emplacement un peu loin de tout
Problèmes d'ascenseurs

2026-09-11 • via Nuitee
岳霖 • extended_group • tw
10
2026-09-09 • via Nuitee
N
NIR • solo_traveller • il
8
Pros:

מיקום מעולה, צ'ק אין נוח מאוד

Cons:

לכלוך בחדר, מקלחת עם בעיית ניקוז ובעיית אוורור, חדר קטן

2026-09-06 • via Nuitee
A
Amber Barrett • couple • nz
10
Pros:

Our stay at Holiday Inn Cebu was fabulous, it was our first time in the city and it was made so comfortable by the team here.

Cons:

N/A

2026-09-06 • via Nuitee
宮原 • solo_traveller • jp
8
普段通り
Pros:

多くのホテルで廊下に空調が効いていて、空調を切っても寒いことが多いが、このホテルでは快適に過ごせる。ベッドサイドにランプとプラグがあり、読書と充電に便利。

Cons:

フォークとスプーンが部屋にあったら良かった。シェードに穴が空いてなかったらよかった。タオルがときどきゴワゴワしていた。シャンプー、ボディーソープが新しいタイプに変わっていた。たぶん以前よりもマシになっていた。セブの水質と髪質に合わせて種類が選べるようになっているといい。

2026-09-06 • via Nuitee
N
Norman • couple • us
6
Good Value
Pros:

The staff was very helpful and pleasant.

2026-09-02 • via Nuitee
N
Neil • couple • au
9
Relaxed four day stay on vacation
Pros:

It’s very clean and modern and close to a big mall and a nice walking area the room has all good facilities and bed and tv were great

Cons:

Nil

2026-09-02 • via Nuitee
R
Rosabella • extended_group • ph
10
2026-09-02 • via Nuitee
K
Karmeli • family_with_children • ph
10
Really great value for money. Location is so convenient
Pros:

Staff were super helpful and always pleasant - from the front desk to the guards

2026-09-01 • via Nuitee