The Met Hotel

Hotels
6 (1250 reviews)
348-350 Ruthven Street , Toowoomba , au

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Express check-in/check-out
Billiards
Sun terrace
Private check-in/check-out
Shared kitchen
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Location
Affordable rates
Cons:
Cleanliness issues
Cockroaches
No air-conditioning

Categories

Cleanliness
4.39
Numerous mentions of cockroaches and strong smells indicate poor cleanliness.
Service
7.36
Mixed feedback; some found it efficient while there were complaints about rudeness.
Location
8.4
Consistently praised as central and convenient.
Room Quality
4.35
Negative feedback regarding small, noisy rooms and uncomfortable beds.
Amenities
5.38
Limited amenities mentioned; some facilities in poor condition.
Value for Money
6.34
Considering the price, some found it acceptable despite issues.
Food and Beverage
5.39
No breakfast provided, limited options.
Overall Experience
6.36
Mixed experiences; many positive aspects but serious issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Stunning City Views and Entertainment

Experience breathtaking city views from the terrace at The Met Hotel in Toowoomba. Enjoy evening entertainment and socialize in the shared kitchen, creating unforgettable memories during your stay.

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV and cozy bed linen. The shared bathrooms are well-maintained, ensuring a comfortable and convenient experience for every guest.

Fun Activities and Convenient Location

Engage in a game of billiards or explore the nearby attractions like Empire Theatre Toowoomba and University of Southern Queensland. With Brisbane West Wellcamp Airport just a short distance away, your travel convenience is guaranteed.

Book now for an unforgettable stay at The Met Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6
Based on 1250 reviews
Cleanliness: 4.39
Service: 7.36
Location: 8.4
Room Quality: 4.35
Amenities: 5.38
Value for Money: 6.34
Food and Beverage: 5.39
Overall Experience: 6.36
R
RobnAsh solo_traveller au
7
2026-07-02 via Nuitee
A
Abbi solo_traveller au
2
it was gross and freezing (the windows didn’t close properly) there were cobwebs everywhere and cockroaches in the main
Pros:

nothing i did not stay there because it was so bad

Cons:

everything but especially the check in process as the person didn’t answer their phone after i called more than 5 times and desperately needed to get inside after driving 10 hours and i thought id been ripped off completely until they finally answered the phone on like my 10th attempt at calling them since i didn’t get an email or anything regarding check in and was solely relying on them answering the phone to gain access to the keys to get inside.

2026-06-30 via Nuitee
B
brown solo_traveller au
8
Good
2026-06-29 via Nuitee
H
hardwick solo_traveller au
10
Pros:

Everything

Cons:

NOTHING

2026-06-29 via Nuitee
K
Kimpton couple au
2
2026-06-28 via Nuitee
K
Kelly extended_group au
5
Good location and price. Room and linen was clean and that is what counts.
Pros:

The staff member was lovely and patient.
Room was clean and comfortable.
One bathroom was clean.

Cons:

The ladies shower-toilet was dirty and in desperate need of restoration.
Kitchen was messy.

2026-06-28 via Nuitee
C
Cameron solo_traveller au
10
Will stay again.
Pros:

Great

Cons:

Nil

2026-06-27 via Nuitee
C
Chaitanya solo_traveller au
1
2026-06-25 via Nuitee
S
Scott solo_traveller au
4
2026-06-24 via Nuitee
S
Scott solo_traveller au
4
2026-06-24 via Nuitee
J
Josh couple au
1
2026-06-21 via Nuitee
C
Claire extended_group id
1
If you dont have any choice ok
Cons:

Beds dirty with hair and also dirty room

2026-06-20 via Nuitee
T
Timo solo_traveller at
6
Pros:

Cheap and value good, you get what you pay for.
Has TV and Netflix, and a sink in the room which is nice.

Cons:

Amenities could be more inviting, vibes of a well-run-down hostel.
You have to call the host when you're at the property and she only answered after 10min which we had to wait in the rain, so I suggest to call earlier already to get you lockbox code.

2026-06-19 via Nuitee
C
Chantelle solo_traveller au
1
2026-06-18 via Nuitee
T
Tracy couple au
5
Very basic and not an inviting feel. Great location.
Pros:

Location was the main positive.

Cons:

Its an old building and feels like a run down hostel. Shared showers were not great but there was hot water.

2026-06-18 via Nuitee
J
Junior solo_traveller au
5
2026-06-15 via Nuitee
D
David solo_traveller au
10
Pros:

I enjoyed the friendly welcome I received yesterday. I was shown the facilities. My host was relaxed, chatting. I felt so good, after a long drive. The double bed room was far more spacious than I had ever expected. The bed was made with obvious care, the sheets were ironed, clean and comfortable. I was happy with the pillows and bedspread. I didn't use the TV but it was there. The free WiFi password was emailed previously, so connection was a breeze. I'm a restless sleeper at best, but I didn't hear anything from the street other than the steady rain.
I'll be back!

Cons:

The Met is an older establishment. Having said that, very little concerned. I liked the little nooks you could relax in or have a quiet chat. Travelling around the world, this is rare.

2026-06-11 via Nuitee
C
Cheyenne Clifford solo_traveller au
10
2026-06-10 via Nuitee
G
Grist solo_traveller au
6
2026-06-09 via Nuitee
S
Steen solo_traveller au
5
2026-06-07 via Nuitee