The Met Hotel

Hotels
6 (1194 reviews)
348-350 Ruthven Street , Toowoomba , au

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Terrace
Express check-in/check-out
Private check-in/check-out
Shared kitchen
Evening entertainment
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Affordable rates
Cons:
Cleanliness issues
Cockroaches
No air-conditioning

Categories

Cleanliness
4.39
Numerous mentions of cockroaches and strong smells indicate poor cleanliness.
Service
7.36
Mixed feedback; some found it efficient while there were complaints about rudeness.
Location
8.4
Consistently praised as central and convenient.
Room Quality
4.35
Negative feedback regarding small, noisy rooms and uncomfortable beds.
Amenities
5.38
Limited amenities mentioned; some facilities in poor condition.
Value for Money
6.34
Considering the price, some found it acceptable despite issues.
Food and Beverage
5.39
No breakfast provided, limited options.
Overall Experience
6.36
Mixed experiences; many positive aspects but serious issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Stunning City Views and Entertainment

Experience breathtaking city views from the terrace at The Met Hotel in Toowoomba. Enjoy evening entertainment and socialize in the shared kitchen, creating unforgettable memories during your stay.

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV and cozy bed linen. The shared bathrooms are well-maintained, ensuring a comfortable and convenient experience for every guest.

Fun Activities and Convenient Location

Engage in a game of billiards or explore the nearby attractions like Empire Theatre Toowoomba and University of Southern Queensland. With Brisbane West Wellcamp Airport just a short distance away, your travel convenience is guaranteed.

Book now for an unforgettable stay at The Met Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6
Based on 1194 reviews
Cleanliness: 4.39
Service: 7.36
Location: 8.4
Room Quality: 4.35
Amenities: 5.38
Value for Money: 6.34
Food and Beverage: 5.39
Overall Experience: 6.36
I
Isabella • solo_traveller • au
3
2026-04-24 • via Nuitee
S
Sam • extended_group • au
1
Might have been great if we could’ve used the room.
Cons:

Couldn’t get into building - locked out at 2am. Was not given clear instructions that we had to be back by a certain time. Still haven’t received correspondence on or a refund.

2026-04-23 • via Nuitee
S
Stephanie • couple • au
1
2026-04-21 • via Nuitee
Y
Young • solo_traveller • au
7
2026-04-21 • via Nuitee
D
Dale • extended_group • au
5
Affordable, clean and basic. Perfect for the traveler on a budget.
Pros:

Price was fantastic. Very clean and basic accommodation.

Cons:

Checking in was a bit vague, we arrived to find The Met Hotel boarded up and closed. We had to ring a number on one of the doors for the room key.

2026-04-20 • via Nuitee
F
Flynn • family_with_children • au
9
2026-04-20 • via Nuitee
M
Mark • solo_traveller • au
10
Pros:

Friendly staff and guests

Cons:

Nothing

2026-04-19 • via Nuitee
S
Steven • solo_traveller • au
10
10/10
Pros:

Everything and everyone was so friendly and kind

Cons:

Nothing

2026-04-19 • via Nuitee
K
Kat • family_with_children • au
8
2026-04-18 • via Nuitee
P
Paige • couple • au
5
2026-04-18 • via Nuitee
M
Mikayla • couple • au
1
2026-04-18 • via Nuitee
C
Clary • solo_traveller • au
10
Cozy
Pros:

Cozy

Cons:

Nothing

2026-04-16 • via Nuitee
U
Umidu • solo_traveller • au
1
Pros:

Nothing.

Cons:

Everything.

2026-04-15 • via Nuitee
M
Michael • solo_traveller • au
3
The worst hotel I've ever stayed in -
Pros:

The location only

Cons:

The cockroaches, The disorganised kitchen facilities - shared - No ensuite.

2026-04-13 • via Nuitee
C
Christina • extended_group • au
7
Our 3 booked rooms served their purpose.
Pros:

Well located.

Cons:

Narrow staircase, no onsite parking- metered street parking.

2026-04-12 • via Nuitee
P
Peter • couple • au
1
Don’t do it
Pros:

The place was cheap

Cons:

Spent one night here cause we were going to meatstock. Woke up in the morning covered in massive red welts all over my body. Ridiculously itchy Chemist says it looks like bed bug bites. Spent nearly 1/4 of the price of the accomodation on creams to try to get rid of the bites .There are no fly screens. I would never
Come back again.

2026-04-12 • via Nuitee
M
Michael • solo_traveller • au
7
Very cheap but unorganised
Pros:

Location and price

Cons:

They lost my booking from this platform entirely. It wasn't very organised, and I couldn't reach the manager on that number. I had to find another place because of it on the first night.

2026-04-12 • via Nuitee
R
Reid • solo_traveller • au
1
2026-04-11 • via Nuitee
J
Jacqueline • family_with_children • au
6
Pros:

Room was clean, wash basin in room and proximity from my room to showers and toilets

Cons:

Access stairwell

2026-04-10 • via Nuitee
P
Prasad • family_with_children • au
1
Pros:

Nothing

Cons:

All are dirty not clean

2026-04-05 • via Nuitee