The Met Hotel

Hotels
6 (1296 reviews)
348-350 Ruthven Street , Toowoomba , au
+61 7 4613 3220

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Express check-in/check-out
Billiards
Sun terrace
Private check-in/check-out
Shared kitchen
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Location
Affordable rates
Cons:
Cleanliness issues
Cockroaches
No air-conditioning

Categories

Cleanliness
4.39
Numerous mentions of cockroaches and strong smells indicate poor cleanliness.
Service
7.36
Mixed feedback; some found it efficient while there were complaints about rudeness.
Location
8.4
Consistently praised as central and convenient.
Room Quality
4.35
Negative feedback regarding small, noisy rooms and uncomfortable beds.
Amenities
5.38
Limited amenities mentioned; some facilities in poor condition.
Value for Money
6.34
Considering the price, some found it acceptable despite issues.
Food and Beverage
5.39
No breakfast provided, limited options.
Overall Experience
6.36
Mixed experiences; many positive aspects but serious issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Stunning City Views and Entertainment

Experience breathtaking city views from the terrace at The Met Hotel in Toowoomba. Enjoy evening entertainment and socialize in the shared kitchen, creating unforgettable memories during your stay.

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV and cozy bed linen. The shared bathrooms are well-maintained, ensuring a comfortable and convenient experience for every guest.

Fun Activities and Convenient Location

Engage in a game of billiards or explore the nearby attractions like Empire Theatre Toowoomba and University of Southern Queensland. With Brisbane West Wellcamp Airport just a short distance away, your travel convenience is guaranteed.

Book now for an unforgettable stay at The Met Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6
Based on 1296 reviews
Cleanliness: 4.39
Service: 7.36
Location: 8.4
Room Quality: 4.35
Amenities: 5.38
Value for Money: 6.34
Food and Beverage: 5.39
Overall Experience: 6.36
C
Catherine • couple • au
1
Do not stay here. It is not worth it at all. Filthy freezing and stunk
Pros:

Nothing. It was cold uninviting filthy. Stunk of cigarette smoke. Rubbish bins full and overflowing

Cons:

See above. I wouldn't recommend this place to anyone. A complete waste of money for what the photos and description states.

2026-08-22 • via Nuitee
A
Alisson • couple • au
3
2026-08-22 • via Nuitee
J
Julie • extended_group • au
1
Was not happy at all , couldn’t get into my room as the key didn’t work. Had to make numerous phone calls, would have be
Pros:

Location

Cons:

It was false advertising to what the picture showed

2026-08-22 • via Nuitee
A
Adam • family_with_children • au
10
Nice and tidy.
Pros:

I had a great night. I would like to visit another time.

Cons:

Nothing at all.

2026-08-21 • via Nuitee
G
Grist • solo_traveller • au
5
2026-08-19 • via Nuitee
M
Mathew • solo_traveller • au
10
2026-08-17 • via Nuitee
C
Clay • solo_traveller • au
8
2026-08-16 • via Nuitee
G
Glen • solo_traveller • au
7
Very average.
Cons:

Before going to the met I was not aware of it having a communal toilet and kitchen. Urine on the floor and toilet left with shit stains.

2026-08-14 • via Nuitee
M
Mathew • solo_traveller • au
10
2026-08-13 • via Nuitee
R
Roneel • solo_traveller • fj
5
2026-08-13 • via Nuitee
M
Mathew • solo_traveller • au
10
2026-08-13 • via Nuitee
L
leightrisha • solo_traveller • au
7
2026-08-12 • via Nuitee
J
Jasper • couple • au
1
The hotel felt very unsafe, the toilets were dirty and the room had no heat with the window open mid
Pros:

Nothing

Cons:

The hotel felt very unsafe, the toilets were dirty and the room had no heat with the window open midwinter so it was freezing. And there was a man that appeared to be on meth or something of the sorts lurking near the women's bathroom and outside the hotel. We left the same evening and stayed somewhere safer and warmer. Overall not habitable.

2026-08-11 • via Nuitee
R
Rodney • couple • au
10
2026-08-11 • via Nuitee
N
Nicholas • solo_traveller • au
1
2026-08-10 • via Nuitee
P
Pogosa • family_with_children • au
6
2026-08-07 • via Nuitee
M
Michael • solo_traveller • au
9
Pros:

Great central location and great value. I have stayed here multiple times over the past couple of years and will hopefully stay again in the future. Perfect accom. for my short stays. Thank you, MET hotel. 🙂

Cons:

An extra pillow and blanket would have improved my stay here.

2026-08-07 • via Nuitee
H
Hermiese • solo_traveller • au
5
Met hotel toowomba
Pros:

It was cheap

Cons:

The bed was hard and the springs were lumpy, the hot water system was uncontrollable in the shower, although there was an additional blanket it was too thin and we were cold. The bed was too low it was a struggle getting out of bed from a sitting position for an older person.

2026-08-07 • via Nuitee
A
Austin • solo_traveller • au
10
2026-08-06 • via Nuitee
S
Shane • solo_traveller • au
6
2026-08-06 • via Nuitee